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2 results for Help Desk Analyst in Uniontown, OH
- Hudson, OH
- remote
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for a Data Analyst to join a contract assignment. This role will focus on strengthening reporting reliability, developing scalable analytics solutions, and improving the way business data is modeled and delivered. The ideal candidate brings deep expertise in Power BI, semantic modeling, and data flow design within modern data warehousing environments, including Microsoft Fabric. This is a Contract position with an initial duration of 2-3 months and the potential for longer-term opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Build, refine, and maintain Power BI reporting solutions that support accurate and consistent business insights.</p><p>• Design and manage semantic models that improve report performance, usability, and governance.</p><p>• Develop and optimize data flows that connect warehouse data to reporting layers in a dependable and scalable manner.</p><p>• Investigate and resolve failures affecting existing reports, including issues tied to account ownership, refresh behavior, and synchronization.</p><p>• Partner with stakeholders to understand reporting needs and translate business questions into effective dashboards and analytics outputs.</p><p>• Apply Microsoft Fabric capabilities where appropriate to strengthen data integration and reporting architecture.</p><p>• Review existing analytics assets and recommend improvements that increase stability, maintainability, and overall data quality.</p>
- 2026-08-04T00:00:00Z
- Cleveland, OH
- remote
- Temporary / Contract
- 31.9675 - 37.015 USD / Hourly
- <p>We are looking for a Business Systems Analyst to support users of a SaaS platform and serve as a trusted resource for resolving functional and technical questions. This Long-term Contract position is based in Independence, Ohio, and is ideal for someone who can partner closely with an experienced product support specialist while building a strong understanding of proven support practices. The role combines user support, process documentation, training, and cross-functional collaboration to improve the overall experience for end users.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve user-reported system issues by identifying root causes and delivering timely, practical solutions.</p><p>• Support end users in navigating SaaS functionality, clarifying features, and helping them use the application effectively in day-to-day work.</p><p>• Assist with onboarding activities by introducing new users to system workflows, usage standards, and available support resources.</p><p>• Maintain accurate records of requests, findings, and resolutions to ensure clear documentation and knowledge sharing.</p><p>• Partner with product and development teams to communicate defects, track recurring issues, and contribute to product enhancements.</p><p>• Gather feedback from users and translate common pain points into actionable insights for internal stakeholders.</p><p>• Lead or support training sessions that strengthen user understanding of system capabilities and best practices.</p><p>• Participate in testing efforts to validate system performance, identify defects, and help maintain a dependable user experience.</p><p>• Work closely with an established Product Support Specialist to learn successful support methods, communication approaches, and team standards.</p>
- 2026-08-12T00:00:00Z