We are looking for an experienced Lead Platform Engineer, Snowflake to help shape and support enterprise data platforms in New York, New York. This contract opportunity is ideal for someone who combines deep Snowflake knowledge with broad experience across cloud-based and traditional database environments. The person in this role will guide platform reliability, security, and performance while partnering with technical teams on architecture, modernization, and data movement initiatives.<br><br>Responsibilities:<br>• Lead the administration, configuration, and ongoing support of Snowflake environments to ensure stability, security, and strong performance.<br>• Improve platform efficiency by analyzing workloads, tuning queries, and optimizing storage and compute usage across large-scale data ecosystems.<br>• Partner with engineering and data teams to design scalable data architectures and support effective data modeling practices.<br>• Oversee database operations across multiple platforms, including Microsoft SQL Server and PostgreSQL, within cloud-based environments such as AWS.<br>• Drive data migration efforts and help implement platform enhancements that improve reliability, maintainability, and long-term scalability.<br>• Provide technical leadership to the team by mentoring engineers, reviewing solutions, and guiding best practices across the data platform landscape.<br>• Develop and maintain automation, scripts, or tooling in Python to streamline operational tasks and support platform management.<br>• Use Git-based workflows to manage changes, support collaboration, and maintain version control across engineering deliverables.
We are looking for a Systems Engineer to support and enhance Microsoft 365 operations for a Financial Services environment in New York, New York. This Long-term Contract position focuses on advanced issue resolution, platform administration, and governance support across key collaboration and compliance technologies. The ideal candidate will bring strong technical judgment, clear documentation skills, and the ability to partner with support teams to maintain a stable and well-managed M365 ecosystem.<br><br>Responsibilities:<br>• Provide advanced technical support for complex Microsoft 365 incidents, driving investigation and resolution for high-level service issues.<br>• Act as an escalation point for frontline support teams, offering guidance and hands-on assistance for problems requiring deeper technical expertise.<br>• Develop and maintain operational procedures, knowledge base content, and technical reference materials to improve support consistency and team efficiency.<br>• Help administer and strengthen governance practices across Microsoft 365 services, including SharePoint, Teams, Power Platform, Copilot, Purview, and AvePoint.<br>• Track Microsoft service communications such as Message Center updates and Service Health notices to identify risks, outages, or required follow-up actions.<br>• Oversee tenant-level administrative tasks and assist with licensing management to support access, compliance, and platform readiness.<br>• Collaborate with internal stakeholders to promote reliable system performance and effective use of Microsoft collaboration and productivity tools.
We are looking for a Systems Engineer to support and advance enterprise endpoint technologies in Ossining, New York. This Long-term Contract position focuses on improving device management, automation, virtual desktop performance, and end-user computing services across a modern Microsoft environment. The role requires a hands-on, detail-oriented individual who can strengthen operational efficiency, enhance security alignment, and partner with technical teams to deliver reliable workplace technology solutions.<br><br>Responsibilities:<br>• Build, administer, and enhance enterprise endpoint platforms across Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, and Microsoft 365 environments.<br>• Establish and refine device standards, system images, configuration controls, and lifecycle practices to improve consistency across endpoint operations.<br>• Drive projects centered on endpoint transformation, Windows version advancement, virtual desktop tuning, and hardware standardization initiatives.<br>• Create and maintain automation using PowerShell, Python, or similar tools to simplify endpoint administration and reduce repetitive manual effort.<br>• Implement automated workflows for software distribution, patch management, device provisioning, employee onboarding and offboarding, and recurring support activities.<br>• Coordinate with ServiceNow stakeholders, IT leadership, security, and infrastructure teams to improve process automation, endpoint compliance, and overall platform resilience.<br>• Investigate and resolve complex issues tied to server and cloud dependencies, including authentication, file access, print services, remote connectivity, and application integration.<br>• Produce clear technical documentation covering architecture dependencies, support procedures, and escalation paths to improve knowledge sharing and reduce recurring incidents.<br>• Provide advanced escalation support for challenging endpoint, operating system, application, and virtual desktop problems while guiding entry-level team members and working with vendors or managed service providers.
<p>We are looking for a NICE CXone Engineer to support and enhance contact center technology operations for a legal organization in River Edge, New Jersey. This role focuses on building efficient call flows, improving platform performance, and strengthening communication systems that support intake and pre-litigation teams. The ideal candidate brings hands-on experience with CXone, RingCentral, automation, and analytics, along with the ability to translate technical solutions into measurable business results.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Create and refine contact center routing frameworks, including queue structures, skill-based distribution, and call path logic to improve service efficiency.</p><p>• Build, test, and support CXone Studio scripts and automated workflows that streamline daily operations and reduce manual effort.</p><p>• Manage RingCentral configuration and maintain reliable integrations between telephony tools and connected business systems.</p><p>• Analyze platform data and reporting trends to identify opportunities for stronger performance across intake, pre-litigation, and related functions.</p><p>• Develop and optimize outbound dialing strategies and campaign settings to improve reach, responsiveness, and conversion outcomes.</p><p>• Introduce AI-driven features and process automation that increase team productivity and accelerate response times.</p><p>• Partner with operational leaders and frontline users to deliver training, promote adoption, and ensure effective use of contact center tools.</p><p>• Continuously assess system performance and implement enhancements that improve scalability, reliability, and user experience.</p>
<p>We are looking for an Infrastructure Solutions Architect to support strategic technology initiatives in New York, New York. This Long-term Contract position will focus on designing and guiding infrastructure solutions across on-premises and cloud environments while partnering with business and IT leaders. The role requires a strong balance of architectural thinking, stakeholder collaboration, and governance to deliver secure, scalable, and cost-conscious technology outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Develop end-to-end solution designs for infrastructure initiatives spanning virtualization, networking, and both private and public cloud platforms.</p><p>• Partner with business leaders, IT teams, and enterprise architects to ensure proposed solutions support organizational goals and long-range technology plans.</p><p>• Apply enterprise architecture principles, security expectations, compliance obligations, and operational best practices throughout the solution design process.</p><p>• Present architecture deliverables to review boards and stakeholder groups, incorporating feedback to strengthen technical alignment and implementation readiness.</p><p>• Help establish and improve IT processes that enhance architecture practices, governance, and cross-functional delivery standards.</p><p>• Maintain accurate architectural documentation within enterprise modeling tools so solution components, workflows, and dependencies are clearly represented.</p><p>• Assess technology options and vendor offerings to identify opportunities for efficiency, cost reduction, and improved service delivery.</p><p>• Coordinate with external partners and suppliers to support delivery timelines, technical requirements, and solution outcomes.</p>
<p>We are seeking a skilled AI Engineer to join our dynamic technology team. The ideal candidate has hands-on experience integrating advanced AI and large language model (LLM) features into applications, as well as a strong background in designing and delivering AI-driven solutions. In this role, you will work closely with product, engineering, and data teams to build and enhance innovative products using the latest AI frameworks and tools.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Design, develop, and integrate AI and LLM features into new or existing applications, ensuring scalable and reliable deployment.</li><li>Collaborate with cross-functional teams to define technical requirements and deliver AI-driven functionalities in production environments.</li><li>Utilize AI frameworks, APIs, and platforms such as OpenAI, LangChain, vector databases, and machine learning libraries to accelerate solution development.</li><li>Lead prompt engineering, fine-tuning, and model optimization initiatives to improve performance and user outcomes.</li><li>Evaluate and select the most appropriate AI/ML models, tools, and platforms for project needs.</li><li>Conduct documentation, code reviews, testing, and performance monitoring of AI-driven products.</li><li>Stay up to date with advancements in artificial intelligence, generative models, and industry best practices.</li></ul><p><br></p>
We are looking for a Systems Engineer to support and enhance core financial applications used by a legal organization in New York, New York. This position focuses on maintaining reliable performance across Aderant or 3E-related environments, resolving user and system issues, and delivering meaningful reporting for finance and operational teams. The ideal candidate brings strong technical problem-solving skills, hands-on experience with legal financial platforms, and the ability to work effectively across multiple priorities in a fast-paced setting.<br><br>Responsibilities:<br>• Deliver day-to-day technical and functional support for Aderant, 3E, and connected financial applications to keep business operations running smoothly.<br>• Investigate application issues, identify root causes, and coordinate escalation with senior team members or external vendors when deeper expertise is required.<br>• Guide users on system features, workflow navigation, and issue resolution while providing timely and thorough assistance.<br>• Maintain clear records of incidents, fixes, recurring problems, and support practices to improve knowledge sharing and service consistency.<br>• Monitor financial data quality across core systems, validate accuracy, and resolve data-related issues that affect downstream processes.<br>• Build and run ad hoc SQL-based queries and reporting outputs to support analysis, operational needs, and finance-driven decision-making.<br>• Review cost recovery uploads, identify processing errors, and implement corrections to ensure complete and accurate transaction handling.<br>• Produce standard and custom reports, dashboards, and Power BI deliverables for finance stakeholders and other business users.
<p>We are seeking a versatile and technically strong Software Engineering Instructor to join our team in Monroe, NY. This individual will help students and/or learners strengthen their programming skills through hands-on instruction, mentoring, troubleshooting, and real-world development exercises.</p><p><br></p><p>The ideal candidate is a well-rounded software developer who can work comfortably across multiple programming languages and frameworks and has the ability to explain complex technical concepts in a clear, approachable manner.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide hands-on programming instruction, tutoring, and technical mentorship.</li><li>Teach and support learners across multiple programming languages, frameworks, and development environments.</li><li>Develop practical exercises, examples, and learning materials focused on real-world software development.</li><li>Help learners troubleshoot code, identify bugs, and understand best practices for debugging and testing.</li><li>Support testing and regression testing to ensure applications function as expected.</li><li>Introduce learners to cloud technologies, particularly <strong>AWS</strong>.</li><li>Help learners understand and apply modern <strong>AI technologies</strong>, including AI frameworks, APIs, plugins, and integrations.</li><li>Adapt instruction to different experience levels and learning styles.</li><li>Stay current with emerging programming languages, development frameworks, AI technologies, and industry best practices.</li></ul><p><br></p>