We are looking for an IT Application Support Specialist to provide dependable support for business applications and day-to-day technology needs in Pennsylvania. This contract position offers the potential for a permanent role and is ideal for someone who enjoys resolving technical issues, assisting users, and helping maintain stable system performance across a fast-paced environment. The person in this role will work closely with employees, technical teams, and business partners to address support requests, improve application usage, and contribute to ongoing operational success.<br><br>Responsibilities:<br>• Manage incoming support requests through the ticketing platform and prioritize issues based on business impact and urgency.<br>• Investigate and resolve application and system problems ranging from routine questions to more complex user-reported incidents.<br>• Carry out recurring processing activities for supported applications to help ensure smooth and accurate operations.<br>• Administer user access, permissions, and report availability while maintaining appropriate security controls.<br>• Maintain detailed ticket records, update user information, and document actions taken through final resolution and closure.<br>• Communicate regularly with end users to provide status updates, answer questions, and confirm successful issue resolution.<br>• Identify opportunities to strengthen service delivery and suggest practical updates to workflows or support procedures.<br>• Partner with analysts, developers, and other IT teams on system integration efforts and additional technology-related initiatives as needed.
<p><strong>Software Automation Engineer IV</strong></p><p><strong>Location: </strong>Remote, East Coast hours</p><p><br></p><p>We are seeking a senior-level <strong>Automation Engineer IV</strong> to help accelerate the development, deployment, and adoption of AI-enabled solutions across the enterprise. This role will sit at the intersection of <strong>Python engineering, automation, machine learning, software quality, and AI enablement</strong>, helping move AI and ML use cases from development and experimentation into reliable, scalable production environments.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Help operationalize <strong>AI and machine learning solutions</strong>, moving models and AI-enabled applications from development into scalable production environments.</li><li>Develop reusable frameworks, utilities, and automation that make it easier for application teams to <strong>integrate and deploy AI capabilities</strong>.</li><li>Build Python-based services, scripts, APIs, and automation workflows supporting AI and ML use cases.</li><li>Partner with technical teams to identify opportunities where <strong>AI can improve existing applications, processes, testing, and operational workflows</strong>.</li><li>Establish repeatable development, testing, deployment, and monitoring practices for AI-enabled applications.</li><li>Code, test, document, implement, and support new or modified machine learning systems supporting a broad range of clinical and enterprise use cases.</li><li>Evaluate emerging technologies and recommend opportunities to reuse existing capabilities versus building new solutions.</li><li>Partner with various SOC Leaders, technical owners, and stakeholders to understand operational challenges and automation opportunities.</li></ul><p>Design, build, and deploy AI-powered solutions such as:</p><ul><li>AI triage bots</li><li>Watchlist automation</li><li>Incident response automation</li><li>Security operations workflows</li><li>AI agents and intelligent automation tools</li><li>Build solutions end-to-end, from requirements gathering through deployment and support.</li><li>Participate in architectural design and technical decision-making.</li><li>Integrate AI and automation tools into existing enterprise systems and workflows.</li><li>Improve SOC efficiency by reducing false positives, manual effort, and administrative tasks.</li><li>Develop software solutions utilizing AWS services and APIs.</li><li>Collaborate across security, engineering, and operations teams.</li></ul>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues.<br>• Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations.<br>• Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance.<br>• Administer and manage user accounts and permissions within Active Directory.<br>• Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively.<br>• Document and track support activities to maintain accurate records and improve future processes.<br>• Collaborate with team members to implement IT solutions and upgrades as needed.<br>• Educate users on best practices for system usage and security.<br>• Ensure compliance with company policies and IT standards during all support activities.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
Key Responsibilities<br>• Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems<br>• Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite<br>• Support and administer Windows Server environments and Active Directory<br>• Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA<br>• Configure, deploy, and support Windows 10/11 workstations and peripherals<br>• Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices<br>• Monitor and manage system backups, disaster recovery processes, and infrastructure performance<br>• Lead and participate in IT projects, including site setups, upgrades, and deployments<br>• Evaluate hardware/software needs and recommend solutions aligned with business requirements<br>• Collaborate with vendors, procurement, and internal teams on technology solutions and services<br>• Maintain accurate documentation of systems, processes, and infrastructure<br>• Manage hardware/software inventory and ensure proper asset tracking<br>• Provide technical guidance to team members and act as an escalation point when needed<br>• Deliver regular updates on project status and system performance to leadership
We are looking for a Systems Engineer to deliver infrastructure and cloud initiatives for clients in Pennsylvania. This position is ideal for a hands-on technical specialist who can guide projects from discovery through deployment while collaborating with stakeholders across client, vendor, and internal teams. The role focuses on modernizing environments, strengthening security, and producing reliable documentation that supports long-term operational success.<br><br>Responsibilities:<br>• Direct end-to-end delivery of infrastructure and cloud engagements, ensuring projects are planned, executed, and completed according to scope and timeline expectations.<br>• Act as the lead technical contact during implementations, partnering with clients, third-party providers, and internal engineers to keep work aligned and moving forward.<br>• Install, upgrade, and transition core technologies such as Microsoft 365, Azure services, Windows servers, virtualization platforms, backup systems, and security tools.<br>• Prepare project documentation including statements of work, schedules, implementation approaches, risk considerations, and technical recommendations.<br>• Evaluate existing client environments, identify improvement opportunities, and advise on practical solutions that enhance performance, resilience, and security.<br>• Carry out initiatives such as Microsoft 365 migrations, Azure deployments, Active Directory modernization efforts, and server consolidation projects.<br>• Configure and support network infrastructure, including firewalls, switches, wireless platforms, VPN connectivity, and software-defined networking solutions.<br>• Maintain compliance with security standards and documentation expectations by producing diagrams, procedures, and transition materials for completed work.<br>• Contribute to kickoff sessions, progress reviews, and post-deployment discussions to promote clear communication and successful project outcomes.<br>• Support solution scoping and estimation efforts with sales and account teams, and provide escalation assistance for advanced infrastructure issues when needed.
We are looking for a Software QA Test Engineer to join a semiconductor equipment team in Fort Washington, Pennsylvania on a contract basis with the potential for a permanent role. In this role, you will help verify the performance, stability, and reliability of complex software that supports precision equipment, working closely with engineering and cross-functional partners in an Agile environment. The position offers hands-on involvement with both simulated platforms and production hardware while contributing to high-quality releases for advanced automation systems.<br><br>Responsibilities:<br>• Create and maintain comprehensive test strategies, detailed test cases, and execution scripts for software used in real-time equipment control.<br>• Partner with developers, systems engineers, and distributed team members to clarify requirements and confirm test readiness for new functionality.<br>• Conduct functional, integration, end-to-end, and regression testing to evaluate software behavior across multiple operating scenarios.<br>• Record, prioritize, and follow software defects through resolution using established issue-tracking practices and tools.<br>• Build and enhance automated validation routines in Python to improve repeatability and broaden system-level test coverage.<br>• Assess software performance in simulation environments as well as on physical semiconductor manufacturing equipment.<br>• Assist with equipment demonstrations, qualification activities, and customer acceptance events by validating system operation and issue resolution.<br>• Analyze unexpected system behavior, isolate root causes, and collaborate with development teams to drive effective fixes.<br>• Recommend and implement improvements to QA workflows, testing tools, and overall coverage to strengthen product quality.
<p>We are looking for an IT Field Technician to support device rollout across multiple locations in the Greater Philadelphia Region. This role focuses on preparing, configuring, and distributing a range of hardware while helping maintain a smooth deployment experience across the organization. The ideal candidate is comfortable working with multiple operating environments, providing clear progress updates, and resolving technical issues tied to network devices and PCs. </p><p>Responsibilities:</p><p>• Configure, stage, and deploy security systems, network devices and laptops</p><p>• Perform device imaging, software installation, and account setup to ensure equipment is ready for immediate business use.</p><p>• Coordinate with internal teams to manage user provisioning and access through Active Directory.</p><p>• Install and validate required business and medical software on assigned devices, confirming proper functionality before release.</p><p>• Track deployment progress and communicate timely status updates to stakeholders, team members, and project leads.</p><p>• Use established deployment tools to streamline setup, configuration, and asset readiness processes.</p><p>• Document deployment activities, issue resolutions, and inventory details to maintain accurate project records.</p>
<p><strong>SQL - Application Development Analyst IV (Contract)</strong></p><p><strong>Contract - </strong>Potential for Extension or Conversion</p><p><strong>Location: </strong>Philadelphia, PA (Remote EST)</p><p><strong>Pay: </strong>Available on W2</p><p><strong>Overview</strong></p><p>We are seeking a <strong>SQL Application Analyst</strong> to support and enhance a large-scale real-time reporting platform used by thousands of business users. This role blends data engineering, application support, and stakeholder engagement, making it ideal for someone who enjoys solving complex data challenges while serving as a technical owner for a critical business application.</p><p>The successful candidate will have strong SQL expertise, experience troubleshooting production systems, and the ability to work across technical and business teams to ensure data integrity, platform reliability, and continuous improvement.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary technical owner for a business-critical real-time reporting application.</li><li>Investigate and resolve production issues, support requests, and data-related incidents.</li><li>Perform data validation, analysis, and troubleshooting across multiple systems and environments.</li><li>Trace data flows from source systems through reporting platforms and downstream applications.</li><li>Collaborate with business stakeholders to understand reporting requirements and implement requested enhancements.</li><li>Review and manage application access requests and access audits.</li><li>Support onboarding and integration of new data sources into the reporting environment.</li><li>Coordinate and communicate application changes, issue resolution, and project updates to internal stakeholders.</li><li>Partner with technical teams and external support vendors to maintain platform stability and performance.</li><li>Identify opportunities for process improvements and enhancements to data quality and reporting capabilities.</li></ul><p><br></p>
We are looking for a Cloud Infrastructure Support Technician to join our team in Pennsylvania in a contract-to-permanent capacity. This role supports day-to-day cloud operations and end-user technology needs, with a strong emphasis on Microsoft 365 and Azure administration. The ideal candidate brings hands-on technical support experience, strong troubleshooting ability, and a proactive approach to improving reliability, security, and user experience across the environment.<br><br>Responsibilities:<br>• Oversee administration of the Microsoft Azure and Microsoft 365 environment, including account provisioning, group management, license assignment, and ongoing tenant health and security review.<br>• Deliver responsive support to employees by diagnosing and resolving issues involving devices, operating systems, connectivity, and core Microsoft 365 applications such as Exchange Online, SharePoint, Teams, OneDrive, and Office tools.<br>• Set up, maintain, and optimize cloud-based platforms and applications within the Microsoft ecosystem to ensure stable and effective service delivery.<br>• Create and update clear technical documentation, support procedures, and resolution records to improve knowledge sharing and operational consistency.<br>• Partner with the broader digital and IT teams to introduce new technologies, strengthen current solutions, and support infrastructure-related initiatives.<br>• Track hardware assets and software entitlements to help maintain accurate inventory records and licensing compliance.<br>• Monitor system performance, endpoint posture, and security controls, applying updates and patches when needed to sustain reliability and protection.<br>• Assist with technology rollout efforts involving Microsoft infrastructure and end-user equipment deployment.
We are looking for a Software Developer to join a contract assignment based in Newtown, Pennsylvania. This role focuses on building, enhancing, and supporting web applications using modern Java technologies on the backend and Angular on the frontend. The ideal candidate will contribute to ongoing development work, resolve application issues, and help maintain reliable, scalable software solutions in a collaborative environment.<br><br>Responsibilities:<br>• Design, develop, and support enterprise applications using Java and Spring Boot frameworks.<br>• Build and enhance user-facing features with Angular to deliver responsive and intuitive web experiences.<br>• Maintain existing software components by troubleshooting defects, optimizing performance, and implementing code improvements.<br>• Collaborate with cross-functional team members to translate technical and business needs into effective application solutions.<br>• Create and update APIs and backend services that support application functionality and system integration.<br>• Participate in code reviews, testing, and debugging efforts to improve code quality and application stability.<br>• Document development work, technical decisions, and support processes to promote maintainability and team alignment.
We are looking for a Software Developer to support a legal organization in Philadelphia, Pennsylvania through a Long-term Contract engagement. This role centers on building and enhancing automated legal documents while partnering with a technology-focused team that improves attorney workflows and client service. The position is best suited for someone who combines strong development skills with sound judgment, independence, and a practical understanding of document-driven processes in a services environment.<br><br>Responsibilities:<br>• Design, build, and maintain automated templates for legal and practice-related documents using document automation platforms and related development tools.<br>• Collaborate with attorneys, business stakeholders, and technology team members to translate document requirements into efficient automated solutions.<br>• Develop and support integrations between document automation tools and complementary legal technology services when needed.<br>• Write, test, and troubleshoot code using technologies such as C#, .NET, ASP.NET, and JavaScript to improve document generation performance and reliability.<br>• Manage updates to automated documents, ensuring accuracy, version control, and alignment with current legal and business requirements.<br>• Work independently with limited oversight while prioritizing assignments and making sound decisions within the scope of the role.<br>• Contribute ideas that improve automation processes, user experience, and operational efficiency across document-focused workflows.<br>• Provide technical support, documentation, and knowledge sharing to help users and team members adopt automation solutions effectively.
We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization.<br><br>Responsibilities:<br>• Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations.<br>• Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner.<br>• Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts.<br>• Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently.<br>• Prepare and configure end-user devices for deployment, ensuring systems are ready for business use.<br>• Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early.<br>• Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems.<br>• Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.