58 results for Job in Tamaqua, PA

Customer Support Associate 🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self

Accounting Full-Time Engagement Professional Are you looking for a career opportunity that blends the variety of consulting work with the stability and benefits of permanent, full-time employment? If so, Robert Half's unique Full-Time Engagement Professional team may be for you! In this position, you will provide high-level accounting service to various clients local to where you live, assisting with projects such as maternity and medical leave coverages, software implementations, month and year-end support, and more! Unlike with traditional consulting work, you will receive full-time pay in between assignments, PTO, paid holidays, and a full benefit package! This position truly combines the best of both worlds, allowing you to greatly expand your accounting career. Apply today to learn more about this great opportunity!

HR Generalist Are you an HR professional passionate about supporting employees while driving meaningful change in your community? Robert Half is working with a local nonprofit dedicated to supporting the Lehigh Valley and they are seeking an experienced and dedicated HR Generalist to join their team. This is an exciting opportunity to make an impact by streamlining essential HR functions, supporting their mission, and fostering a positive workplace culture. Key Responsibilities: As an HR Generalist, you'll have a critical role in ensuring the organization's people processes run smoothly. Your primary areas of focus will include:<ul><li>Payroll Administration: Manage and process biweekly payroll, ensuring accuracy, compliance, and timely disbursements. Responsible for payroll reporting and responding to employee inquiries related to compensation.</li><li>Benefits Administration: Oversee all aspects of employee benefits, including enrollments, updates, compliance, and employee communications. Act as the primary point of contact for benefits-related questions.</li><li>Talent Acquisition & Recruiting: Partner with leadership to identify staffing needs and lead end-to-end recruiting efforts. This includes posting job descriptions, screening candidates, coordinating interviews, and onboarding new hires to create a seamless experience.</li><li>Employee Engagement & Support: Provide day-to-day support for employees in areas like HRIS inquiries, employee relations, and company policies. Maintain up-to-date documentation and records to ensure compliance.</li><li>HR Compliance: Ensure adherence to all local, state, and federal employment regulations, as well as nonprofit HR regulations.</li></ul>

Cost Accountant We are seeking a detail-oriented and analytical Cost Accountant to join our team. In this role, you will be responsible for monitoring and analyzing costs, preparing detailed financial reports, and supporting decision-making to improve efficiency and profitability. Key Responsibilities<ul><li>Analyze production, operational, and project costs.</li><li>Prepare cost reports and variance analysis.</li><li>Oversee inventory valuation and cost allocation.</li><li>Collaborate with leadership to identify cost-saving opportunities.</li><li>Perform job costing</li></ul> For immediate consideration please apply directly to job posting or call 610-882-1600

Network Engineer We are in the market for a Network Engineer to join our team based in HERSHEY, Pennsylvania. This role is essential to our operations and will involve transitioning remote sites, handling physical migrations and configurations, and working closely with various teams. This position provides a long term contract employment opportunity. ***onsite position Responsibilities: • Taking the initiative to transition sites, coordinating with different groups and scheduling accordingly• Handling daily operational tasks and stepping in for the management team as needed• Leading physical migrations and configurations of network equipment• Collaborating with the voice team and resolving troubleshooting tickets• Demonstrating proficiency with Cisco routing and switching• Utilizing knowledge of Citrix NetScaler’s and IP Control DHCP• Configuring VRF, VLANS and managing the lifecycle of network equipment• Being prepared for occasional evening work as the situation demands• Serving as a senior-level resource, ready to contribute immediately with minimal ramp-up time• Traveling to different hospitals in the area as part of the role

Financial Analyst We are currently offering an employment opportunity for a Financial Analyst in SCRANTON, Pennsylvania area. As a Financial Analyst, you will be expected to manage accounts receivable, conduct research on outstanding account reports, and communicate with various parties to resolve outstanding balances. Responsibilities • Oversee the management of outstanding accounts receivable and take necessary actions to ensure prompt payment• Conduct thorough research on aged account reports and process problematic EOB’s• Identify, rectify and communicate payment posting errors to the team • Make necessary corrections in the billing system and resolve claims rejected by the payer• Address billing and coverage concerns and communicate with the billing and front office staff regarding unmet billing requirements • Respond to patient and facility queries regarding account balance and payment status • Identify and communicate facility errors to the relevant parties and develop corrective action plans accordingly • Keep track of payment trends related to payers, CPT codes, diagnosis codes, etc. and communicate them to the Supervisor or Director Revenue Cycle• Research outstanding credit balances and prepare refund requests • Recommend accounts for bad debt write-off • Assist in developing a strategy for the team to reach their goals and maintain high productivity • Foster team progress by providing necessary training and monitoring • Generate reports to update the organization on the Billing Department's progress. for immediate consideration please apply directly to job posting or call 610-882-1600

Database Analyst We are in search of a skilled Database Analyst to join our team in Wyomissing, Pennsylvania. In this role, you will be responsible for improving data quality, supporting data mapping activities, and performing root cause analysis. This position offers a long-term contract employment opportunity. Responsibilities: • Improve the quality of data by identifying and rectifying any data inconsistencies or inaccuracies. • Support data mapping activities by connecting business terms to technical data. • Utilize strong SQL skills to manipulate and analyze data. • Create and modify formulas in Excel for data analysis. • Query databases, with a focus on SAP Business Object Web Intelligence. • Analyze data to inform business decisions and strategies. • Trace data issues back to the source for root cause analysis. • Read and understand snowflake views with transformations and joins. • Understand ETL (Extract, Transform, Load) processes and their impact on data quality. • Work independently while also collaborating with team members when needed.

Data Entry Robert Half is seeking a detail-oriented Data Entry Specialist to join our network of top administrative and customer support professionals. If you excel at maintaining accuracy, can process large volumes of information efficiently, and are looking for an opportunity to grow with a renowned company, this might be the perfect role for you. Key Responsibilities:<ul><li>Input, update, and maintain data in multiple systems with speed and precision.</li><li>Review, verify, and organize information to ensure accuracy and eliminate errors.</li><li>Perform data cleanup and quality control as needed.</li><li>Create reports and summaries based on collected data.</li><li>Collaborate with team members to meet deadlines and streamline processes.</li><li>Adhere to strict confidentiality protocols regarding sensitive information.</li></ul>

Sr. Financial Analyst We are offering an exciting opportunity for a Sr. Financial Analyst in Reading, Pennsylvania. This role involves managing the overall direction and completion of the Business Plan Process in our industry. You will be required to plan, direct, and coordinate activities of the Business Plan to ensure that milestones are achieved within the set time frame and funding parameters. Responsibilities: • Act as the primary point of contact for the annual business plan process, involving all field locations and corporate departments • Coordinate and communicate the steps required for the completion of the business plan process • Deliver multiple training sessions to the field and corporate locations personnel on the Business Plan model • Respond promptly to queries, resolving any issues in coordination with other parties, during the business plan entry period • Ensure accurate and timely upload and validation of all Business plan revenue and cost information to match the financial targets set by management • Handle recurring reporting and ad-hoc project requests as deemed necessary by the Manager of FP& A • Update slides for monthly package for board, and generate packet of backup reporting for use by the CFO and President • Collaborate with the Manager of FP& A to explore and execute upon opportunities to streamline processes and/or develop analysis methodologies to better explain historical results and improve forecasting accuracy • Work on other projects as assigned by the manager • Utilize skills in Annual Budget, Annual Operating Budget, and Financial Reporting to perform tasks and responsibilities effectively.

Customer Service Business Operations Support We are offering a long-term contract employment opportunity for a detail-oriented individual in the role of Customer Service Business Operations Support in Allentown, Pennsylvania. In this role, you will primarily serve as the contact point for critical business systems and applications that impact the daily operations of our customer service team. You'll work in collaboration with various teams, managing system configuration, optimization, and change management. Responsibilities: • Ensure the integration, optimization, and availability of a wide array of systems and applications • Work closely with Product teams to support the design, build, and testing of optimal solutions for systems and applications • Act as the frontline of support for the help desk, recognizing patterns in issues and translating them to developers • Configure, maintain, and govern select business systems, managing access to applications for customer service operations • Document, maintain, and govern configuration files and business system documentation and records • Collaborate with Product and IT teams to perform system maintenance, production incident problem management, and identification of root causes • Aid in the planning, evaluation, and implementation of functionality and features, including but not limited to IVR/ IVA Web email, Chat, SMS, 2-way Text, Speech Analytics, Bots, Agent CRM, Agent tools, and interaction routing strategies • Partner cross-functionally with Business and Product teams to build business application requirements for new systems and features, coordinate system testing, and ensure enhancements of systems and integrations run accurately and efficiently • Provide business support for applications, escalating issues as appropriate and monitoring escalations for timely resolution • Configure, monitor, report, and audit automated processes including outbound calling campaigns, email, and other communication channels to ensure systems and processes perform as expected and adhere to SLA agreements, State/Federal laws, regulations, and Customer Experience expectations.

HR Generalist Incredible opportunity to join a stable company as a HR Generalist. In this role, the HR Generalist will be responsible for enforcing company policies and practices, maintaining compliancy, coordinating recruiting efforts, assisting with training and development, tracking application/interview status, conducting new hire onboarding, assisting with annual audits, owing the administration of the company’s compensation and benefit plans, handling 401K compliancy, monitor and track employee PTO, and processing multi-state correspondence for unemployment and disability. The ideal candidate for this role should have thorough understanding of general human resources policies/procedures, employment-related laws and regulations and the ability to multitask and pivot in a fast-paced environment. What you get to do daily· Handle internal employment-related inquiries· Benefits Administration/Enrollment· Full-Cycle Recruitment· Implement new hire orientation· Conduct employee performance reviews· Implementing best practices/human resource policies· Handle employee grievance issues· Employee engagement · Maintain knowledge of new technologies in human resources· Payroll Processing· Ensure compliance with local, state, and federal employment laws· Maintain employee files and records

HR Admin Assistant Incredible opportunity to join a stable company as a HR Admin Assistant. In this role, the HR Admin Assistant will be responsible for enforcing company policies and practices, maintaining compliancy, coordinating recruiting efforts, assisting with training and development, tracking application/interview status, conducting new hire onboarding, assisting with annual audits, owing the administration of the company’s compensation and benefit plans, handling termination documents, monitor and track employee PTO, and processing multi-state correspondence for unemployment and disability. The ideal candidate for this role should have thorough understanding of general human resources policies/procedures, employment-related laws and regulations and the ability to multitask and pivot in a fast-paced environment. What you get to do daily· Handle internal employment-related inquiries· Benefits Administration/Enrollment· Assisting new hires with orientation documentation· Processing worker’s compensation claims as needed· Conduct and monitor employee background checks & drug screens· Implementing best practices/human resource policies· Handle employee grievance issues· Employee Engagement Activities· Maintain knowledge of new technologies in human resources· Ensure compliance with local, state, and federal employment laws· Maintain employee files and records

AP Manager We are offering an exciting opportunity in the financial sector located in Reading, Pennsylvania. We are in search of an AP Manager who will be integral in handling customer applications, maintaining accurate customer records, and resolving customer inquiries. The role also involves the monitoring of customer accounts and taking necessary action. Responsibilities: • Direct the efficient and accurate processing of invoices, expense reports, employee credit cards, and other financial transactions.• Oversee the Accounts Payable team, including handling recruitment, training, and performance evaluations.• Ensure adherence to company policies and procedures, as well as accounting principles (GAAP).• Build and maintain strong relationships with vendors and resolve any discrepancies in a timely manner.• Approve payment batches and ensure payments are processed within set deadlines.• Monitor AP aging reports and manage cash flow effectively.• Implement and maintain process improvements in the Accounts Payable department to increase efficiency and accuracy.• Handle month-end and year-end AP closing activities and reconciliations.

Staff Accountant We are offering an exciting opportunity for a Staff Accountant to become a part of our team. The role is situated in PENNSBURG, Pennsylvania, United States, within the accounting industry. The Staff Accountant will be primarily responsible for overseeing day-to-day accounting operations, including processing payroll, managing accounts receivable, and assisting with financial reporting. Responsibilities: • Ensuring accurate and timely processing of payroll and related items, such as employee loans • Managing accounts receivable activities, including invoice drafting and approval, tracking change orders, and monitoring payment schedules • Regularly maintaining and updating customer credit records • Assisting in the monthly financial close process and contributing to financial statement reporting • Reconciling bank accounts and assisting with job cost reporting and analysis • Participating in the preparation and collection of waivers/releases and tracking their progress • Assisting with sales and use tax preparation and filing, and liaising with municipalities and school districts regarding local tax obligations • Playing an active role in special projects and other assigned duties • Using Office Suite Programs proficiently and adapting to general computer use • Operating with strong analytical abilities and maintaining strict confidentiality.

Customer Service Representative Are you passionate about making a difference in patients’ lives? Robert Half is partnering with a healthcare organization to find a dedicated Medical Customer Service Representative. This role is ideal for individuals with excellent communication skills, strong organizational abilities, and a patient-first mindset. Key Responsibilities As a Medical Customer Service Representative, you will:<ul><li>Assist patients by providing guidance on medical assistance programs and helping them navigate available resources.</li><li>Educate patients on understanding their medical bills, insurance benefits, and financial options.</li><li>Collaborate with social workers, physicians, nursing staff, and other healthcare team members to ensure exceptional patient support.</li><li>Communicate with insurance companies to manage patient accounts and resolve discrepancies.</li><li>Utilize administrative tools like Microsoft Outlook, Word, and Excel to handle tasks and track information accurately.</li><li>Support the team by taking on additional responsibilities as needed.</li><li>Travel regularly to client facilities (mileage reimbursement provided).</li></ul>

Accounts Receivable Clerk We are in search of an Accounts Receivable Clerk to be a part of our team in the manufacturing industry located in Bethlehem, Pennsylvania, United States. This role offers a long term contract employment opportunity where you will be tasked with handling customer applications, maintaining accurate records, and resolving customer inquiries. You will also monitor customer accounts and take appropriate actions when required. Responsibilities: • Accurately generate and dispatch invoices to customers in a timely fashion. • Manage incoming payments through various channels such as check, credit card, ACH, wire, among others. • Keep a close watch on customer accounts for late payments and actively follow up to ensure prompt collections. • Conduct account reconciliations and resolve any payment discrepancies or disputes. • Keep up-to-date records of all accounts receivable transactions. • Aid in month-end close activities including AR aging reports and journal entries. • Work together with other departments to ensure the accuracy of billing. • Prepare and distribute accounts receivable reports as and when required for management. • Uphold compliance with the company's policies and accounting standards. • Use SAP and other relevant skills to carry out tasks efficiently.

HR Manager Are you an experienced HR professional with excellent leadership and people management skills? Our client is seeking an HR Manager who will play a key role in overseeing all aspects of human resources practices and processes. This position is an exceptional opportunity for an individual passionate about fostering a positive workplace culture, driving employee engagement, and aligning HR strategy to organizational goals. Key Responsibilities:<ul><li>Develop, implement, and manage HR policies and procedures to ensure compliance with local, state, and federal employment laws.</li><li>Oversee recruitment, onboarding, and talent management strategies to attract, retain, and develop top talent.</li><li>Spearhead employee relations initiatives, fostering open communication and resolving workplace issues effectively.</li><li>Lead performance management processes, including goal setting, evaluations, and career development plans.</li><li>Manage compensation and benefits programs, ensuring market competitiveness.</li><li>Use HR analytics to provide insights and recommendations that drive decision-making.</li><li>Collaborate with leadership to develop and execute diversity and inclusion strategies.</li><li>Oversee training and professional development programs, including upskilling and reskilling initiatives.</li></ul>

Billing Clerk We are in the search for a diligent Billing Clerk to be a part of our team situated in Reading, Pennsylvania. In this role, you will be tasked with managing customer accounts, processing credit applications, and resolving any inquiries in a timely and efficient manner. This role offers a long-term contract employment opportunity in the financial industry. Responsibilities: • Efficiently handle the processing of customer credit applications • Maintain the accuracy of all customer credit records • Monitor customer accounts and take necessary action when required • Resolve any discrepancies in billing and respond to customer inquiries • Keep track of payments, returns, and credits • Follow up with customers for outstanding payments • Generate comprehensive financial and operational reports • Collaborate with the collections team, customer service, and sales to address billing issues • Utilize software and technological tools to streamline business transactions and optimize work • Prepare, issue, and distribute receipts, bills, policies, invoices, warranties, and statements • Update customer records and ensure the accuracy of billing information.

Sr. Accountant We are looking for an experienced Senior Accountant with a strong focus on tax to join our team in Allentown, Pennsylvania. This role requires an individual with exceptional analytical skills and expertise in tax compliance, planning, and financial reporting. As a key contributor, you will work closely with clients and internal teams to deliver high-quality financial solutions. If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624 Responsibilities:• Conduct in-depth tax research and develop proactive strategies to optimize clients’ tax positions.• Provide detailed advice on tax implications related to business transactions, reorganizations, and other financial activities.• Manage complex tax engagements, ensuring all deliverables are accurate, timely, and meet client expectations.• Prepare and analyze financial statements in compliance with established standards.• Collaborate with leadership to identify and pursue business development opportunities.• Mentor less experienced staff by reviewing their work and offering constructive feedback to support their growth.• Stay informed about changes in tax laws, regulations, and industry best practices to provide expert guidance.• Utilize accounting software such as NetSuite, Oracle, SAP, and QuickBooks to streamline processes and ensure accuracy.• Perform account reconciliation, balance sheet reconciliation, and journal entries as part of month-end close procedures.• Manage multiple priorities and engagements effectively while maintaining high quality standards.

Entry-Level Staff Accountant Launch your accounting career with an exciting Entry-Level Staff Accountant opportunity at a company that values growth, innovation, and teamwork! If you're passionate about numbers, eager to expand your skillset, and ready to contribute to meaningful financial processes, this role is the perfect step to jumpstart your journey in the accounting field. Here’s why you should be excited:Unlock Your Potential in Accounting<ul><li>Build Essential Technical Skills: Dive into the foundational tasks of accounting—prepare journal entries, reconcile accounts, and maintain accurate financial records with precision and care.</li><li>Master Month-End Procedures: Learn the ropes of month-end and year-end close processes, helping produce timely and reliable financial reports.</li><li>Work with Financial Transactions: Develop experience managing accounts payable and receivable, including invoice processing, payment applications, and customer account interactions.</li></ul>Learn and Grow in a Supportive Environment<ul><li>Gain Budgeting Know-How: Be part of impactful budgeting and forecasting efforts alongside finance professionals who are eager to mentor you.</li><li>Get Familiar with Financial Tools: Receive hands-on training with industry-leading accounting software such as QuickBooks, SAP, or NetSuite—no prior experience required.</li></ul>

Accounts Payable Specialist We are looking for a detail-oriented Accounts Payable Specialist to join our team in Bethlehem, Pennsylvania. This is a long-term contract position offering an excellent opportunity to work in a collaborative and fast-paced environment. The ideal candidate will play a key role in ensuring the accuracy and efficiency of our accounts payable processes, while supporting the overall financial operations of the organization. Responsibilities: • Accurately process and code invoices, ensuring they are approved and entered into the ERP system in a timely manner. • Respond to inquiries from vendors and internal stakeholders, resolving issues related to payments and invoices. • Maintain and update the vendor payment history database to ensure data accuracy and consistency. • Reconcile vendor accounts on a monthly basis and review statements to address discrepancies. • Validate commission statements based on monthly sales data and ensure accuracy. • Support the annual audit process by providing necessary documentation and assisting with inquiries. • Perform daily transaction reviews, resolve discrepancies, and assist the Finance team with routine operations. • Develop and improve departmental procedures to enhance efficiency and maintain positive vendor relationships. • Prepare reports and assist leadership with financial analysis and reporting needs. • Research and resolve errors identified in accounts payable processes.

Assistant Property Manager Are you organized, detail-oriented, and passionate about real estate and property management? Robert Half is seeking an Assistant Property Manager to provide valuable support in ensuring the seamless operation of a growing and local company. If you thrive in a collaborative environment and enjoy working with tenants, vendors, and property owners, this could be the perfect opportunity for you! Key Responsibilities:<ul><li>Assist in overseeing the day-to-day operations of assigned properties, including residential, commercial, or mixed-use properties.</li><li>Respond to tenant inquiries, troubleshoot concerns, and coordinate maintenance issues promptly.</li><li>Support lease administration, including preparing lease agreements, renewals, and necessary documentation.</li><li>Conduct periodic inspections of properties to ensure compliance with lease agreements and identify maintenance or improvement needs.</li><li>Assist in vendor management, including scheduling services, reviewing contracts, and ensuring timely delivery of work.</li><li>Help prepare budgets, financial reports, and other documentation as needed.</li><li>Collaborate with property managers on marketing efforts for vacant units and maintaining high occupancy rates.</li><li>Stay updated on local property laws and regulations to ensure compliance.</li></ul>

Senior Azure Engineer We are offering an exciting opportunity for a Senior Azure Engineer in Wyomissing, Pennsylvania. In this role, you will be responsible for delivering well-crafted materials and statements of work on client projects, adapting with the quickly evolving Microsoft Cloud, and working in tandem with the management on key decisions for cloud infrastructure and systems. Responsibilities • Develop and manage scripts for automation of tasks and scaling of environments. • Work with a variety of 3rd party applications for migration into corresponding Azure models. • Respond to support queues promptly and document incidents accurately and simultaneously into the case management system. • Assist in regulatory audit (PCI, HIPAA, etc.) remediation and design. • Maintain strong knowledge of Azure solutions and lead design relative to implementing technologies that comprise Cloud/Data Center services and solutions. • Acquire and maintain knowledge of relevant Azure services and support policies to provide technically accurate solutions to customers. • Design onboarding and migration projects as a technical lead as well as execution of the build and migration of resources to Azure. • Maintain deep technical knowledge of Azure solution areas including design, sizing, monitoring, and financial impact. • Utilize existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. • Provide exceptional customer service to all clients and maintain effective user relationships by educating clients on system operations and applications.

Sr. Financial Analyst We are on the lookout for an experienced Sr. Financial Analyst to join our team located in Sunbury, Pennsylvania. In this role, you'll be pivotal in the management of our annual operating budget process, creating financial reports for senior management, and participating in the evaluation and improvement of current processes. This role offers an opportunity to delve into data analytic reporting and to engage with various department heads for monthly income statement reviews. Responsibilities: • Aid in system implementations and testing, ensuring smooth transitions and accurate results. • Conduct analysis for management and external auditors for both quarterly and annual analytical reviews. • Keep procedure documentation current, ensuring all processes are accurately represented and easily accessible. • Serve as a communication bridge between vendors and internal associates, answering questions and resolving issues. • Investigate and analyze discrepancies, recommending solutions for issue resolution. • Prepare and distribute various daily, weekly, and monthly reports as needed. • Contribute to company projects as assigned, and expected to cross-train in multiple department positions. • Develop reporting for internal or external use as required. • Show initiative in improving process flow and identifying efficiencies. • Undertake additional data analytic and compliance projects as assigned by management.

Security Manager We are inviting applications for the role of Security Manager, based in New Holland, Pennsylvania. As a Security Manager, you will be expected to oversee and regulate the information security strategy, operations, and compliance within the region. Collaborating with regional IT teams, business units, and the Global Information Security team, your focus will be on safeguarding the organization's information assets and ensuring compliance with applicable regulations and standards. Responsibilities • Collaborate with various IT teams and business units to integrate security measures into business processes. • Develop and implement a regional information security strategy that aligns with the global strategy. • Conduct regular security assessments, vulnerability scans, and penetration tests to identify potential risks. • Monitor security incidents and coordinate response activities to handle them effectively. • Develop and maintain regional security policies, procedures, and guidelines to ensure adherence to relevant regulations and standards. • Lead the regional incident response team and coordinate with the global team for effective incident management. • Oversee the implementation and maintenance of security technologies and tools to enhance the organization's security posture. • Communicate security risks, incidents, and compliance status to senior management and stakeholders. • Conduct security awareness training and education programs for employees to foster a secure work environment. • Assist in internal and external audit missions for IT Security, and conduct website audits as part of control measures. • Serve as the local point of contact for the industrial cybersecurity representatives of each plant to boost their confidence.