We are looking for an organized and detail-oriented Administrative Accounting Assistant to support our sales, service, and accounting teams in Utica, New York. This role involves managing billing processes, assisting with financial transactions, and maintaining office efficiency. The ideal candidate will have a strong background in accounting practices and exceptional communication skills.<br><br>Responsibilities:<br>• Prepare and process invoices with accuracy and attention to detail.<br>• Support customer service efforts by addressing billing inquiries and resolving discrepancies.<br>• Assist the Business Office Manager in maintaining smooth daily office operations.<br>• Provide backup assistance for accounts payable and receivable tasks, including coding and entering transactions.<br>• Manage cash flow entries for payments and receipts as required.<br>• Organize and maintain financial records through filing and document management.<br>• Receive and sort incoming mail related to accounting processes.<br>• Collaborate with team members to ensure timely and accurate financial reporting.<br>• Perform data entry tasks to update and maintain accounting systems.
<p>Key Responsibilities:</p><ul><li>Respond promptly and professionally to customer inquiries</li><li>Resolve product or service issues by clarifying the customer’s complaint and determining the cause</li><li>Process orders, forms, applications, and requests</li><li>Maintain accurate records of customer interactions and transactions</li><li>Follow communication procedures, guidelines, and policies</li><li>Collaborate with other departments to ensure customer satisfaction</li></ul><p><br></p>
