We are looking for a dedicated Care Coordinator to join our team in Syracuse, New York. This Contract-to-permanent position involves providing essential administrative and technical support to the Clinical Supervisor and team members, ensuring the seamless coordination of healthcare services. The ideal candidate will play a vital role in managing referrals, authorizations, and communication with members while contributing to the overall efficiency of the organization.<br><br>Responsibilities:<br>• Accurately review and input authorization data into computerized systems while managing expiring authorization reports.<br>• Assist case management teams by scheduling and coordinating patient services as directed.<br>• Participate in regular team meetings and propose recommendations for improving processes.<br>• Handle performance improvement activities and contribute to continuous quality enhancement initiatives.<br>• Manage and process various organizational reports as assigned.<br>• Perform clerical tasks such as filing, typing, copying, faxing, and message-taking as required.<br>• Collaborate with appropriate agencies to coordinate authorized services for members.<br>• Maintain communication with members to address their needs and provide support.<br>• Carry out additional duties as assigned by the supervisor.
<p>We are looking for a skilled and detail-oriented Patient Service Representative to join our team in Syracuse, New York. This is a Contract-to-permanent position within the healthcare industry, offering an excellent opportunity to contribute to patient care and administrative efficiency. The ideal candidate will play a vital role in ensuring smooth clinic operations and providing exceptional service to patients.</p><p><br></p><p>Responsibilities:</p><p>• Prepare patient charts by printing facesheets, organizing documents into folders, and gathering required consult materials.</p><p>• Ensure all necessary clinical information is readily available for patient visits.</p><p>• Submit and monitor the status of Release of Information forms generated during the checkout process.</p><p>• Actively manage and maintain a full schedule for Nurse Practitioners to optimize clinic operations.</p><p>• Provide backup support for patient check-in processes as needed.</p><p>• Coordinate schedules and appointments to enhance workflow and minimize disruptions.</p><p>• Utilize CRM tools such as EPIC for accurate record-keeping and patient data management.</p><p>• Answer inbound calls professionally and assist with patient inquiries.</p><p>• Generate charts and graphs to support reporting and documentation needs.</p>
