10 results for Customer Service Representative in Struthers, OH

Customer Service Representative We are looking for a meticulous Customer Service Representative to join our team located in a Canton, Ohio. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity. Responsibilities:• Efficiently and accurately process customer credit applications.• Provide assistance to customers by offering product and service information.• Resolve product and service issues faced by customers.• Enter sales quotations and orders on a daily basis.• Ensure customer records are up-to-date by revising account information.• Manage multiple accounts while supporting external sales representatives.• Utilize Microsoft Word, Excel, and Outlook for various tasks.• Handle both inbound and outbound customer calls.• Document all customer interactions and communications. • Perform data entry tasks related to customer service.

Customer Service Representative We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.

Customer Service Representative 🚀 Join Our Team as a Call Center Customer Support Superstar! 🎉Are you a smooth-talking, solution-driven problem solver who loves helping customers and working in a fast-paced environment? Do you have one year of inbound customer support or banking experience under your belt? If you just shouted "Yes!", then we’ve got the perfect opportunity for you!💰 What’s in it for you?<ul><li>Competitive Pay: Earn up to $23/hour while making a real difference in customers' lives.</li><li>Room to Grow: This is a contract-to-hire position, meaning a potential future as a permanent team member awaits!</li><li>Flexible Work life: After the training and development period, you'll enjoy the possibility of a hybrid schedule because work-life balance matters to us.</li><li>Predictable Schedules: Work a full 40-hour week with shifts like 8 AM–5 PM, 9 AM–6 PM, or even 12 PM–9 PM. Weekend warriors, don’t worry—you’ll only have rotating weekend shifts, and your schedule will always be planned in advance.</li></ul>🎯 What You’ll Do<ul><li>Handle inbound customer inquiries with charm, professionalism, and a sprinkle of magic.</li><li>Prove your banking or customer service expertise by solving problems and ensuring complete customer satisfaction.</li><li>Work in a supportive, team-oriented environment where your insights and ideas are valued.</li></ul>📚 Training = Success You’ll begin with an engaging training period to equip you with everything you need to crush it—processes, best practices, and glowing tips from industry pros.🛠️ What You Bring to the Table:<ul><li>Experience: At least one year of inbound customer support experience OR one year of banking experience. Bonus points if you have both!</li></ul>📢 Next Steps Ready to make meaningful connections while earning top-dollar? Apply today! This could be your first step toward a job you’ll never stop bragging about.

Inside Sales Representative We are offering a permanent employment opportunity for an Inside Sales Representative in the steel manufacturing industry, based in Youngstown, Ohio. As an Inside Sales Representative, your primary role will be to nurture customer relationships by addressing inquiries, resolving concerns, and providing outstanding service. Responsibilities: • Efficiently managing customer inquiries through phone and email to ensure timely responses. • Conducting outbound calls to meet customer requirements and provide solutions for issues. • Ensuring accurate documentation and filing to maintain precise customer records. • Performing data entry tasks with a high degree of accuracy and attention to detail. • Utilizing customer database systems effectively for data retrieval and entry. • Collaborating with various internal departments to effectively resolve customer issues. • Leveraging Microsoft Office Suite, particularly Word and Excel for various tasks. • Scheduling appointments and managing order entries as part of customer service. • Handling inbound and outbound calls as part of the customer service process.

Inside Sales Representative We are offering a permanent employment opportunity for an Inside Sales Representative in the steel manufacturing industry, located in Youngstown, Ohio. In this role, you will be instrumental in maintaining robust customer relationships, addressing inquiries, resolving concerns, and delivering exceptional service. Responsibilities: • Efficiently address customer inquiries through phone and email. • Make outbound calls to address customer needs and resolve issues. • Maintain accurate records through meticulous filing and documentation. • Perform data entry tasks with precision and attention to detail. • Utilize customer database systems effectively to retrieve and input data. • Collaborate with internal departments to resolve customer issues efficiently. • Use Microsoft Word and Excel for various tasks. • Schedule appointments and manage order entries. • Handle inbound and outbound calls while providing excellent customer service. • Correspond with customers through email while maintaining professionalism and accuracy.

Sales Support We are offering a contract to hire employment opportunity for a detail-oriented Sales Support individual in North Canton, Ohio, United States. The role is crucial in our commitment to delivering top-notch customer service in the industry. The selected candidate will be responsible for addressing customer inquiries, managing customer databases, and ensuring seamless order processing. Responsibilities:• Handle inbound customer calls with detail-oriented and efficiency• Conduct outbound follow-up calls to ensure customer satisfaction• Accurately input customer orders into our CRM system• Attend meetings to stay informed about company policies and goals• Regularly monitor delivery status to provide timely customer service• Manage email correspondences with customers promptly and professionally• Return customer calls promptly to address inquiries or concerns• Maintain a high level of customer service at all times.

General Office Clerk We are offering a permanent employment opportunity for a General Office Clerk in Akron, Ohio, United States. In this role, you will be involved in a variety of office tasks, including administrative assistance, data entry, and customer service, with a focus on preparing smart devices for store readiness. Responsibilities: • Effectively handle customer inquiries and provide efficient customer service • Accurately process credit applications from customers • Execute data entry tasks with precision and accuracy • Perform administrative duties such as organizing files and scanning documents • Monitor customer accounts and take appropriate action when necessary • Maintain accurate records of customer credit information • Utilize Microsoft Excel for various tasks • Oversee shipping functions to ensure smooth operations.

Purchase & Sales Specialist We are offering a permanent employment opportunity for a Purchase & Sales Specialist based in Mars, Pennsylvania. This role is crucial within our industry, where you will be the main point of interaction for our customers, sales team, and other departments. Your key responsibilities will encompass a wide range of tasks, from processing customer orders to providing technical support and maintaining strong customer relationships. Responsibilities: • Analyze and clarify technical details and commercial terms for customers to ensure their needs are met. • Conduct reviews and analysis of product specifications, ensuring alignment with customer requirements. • Generate customer quotations, including prices, technical solutions, and credit terms, based on bid specifications. • Monitor the progress of outstanding orders and requisitions, guaranteeing timely delivery and customer satisfaction. • Evaluate costs to determine the profitability of received orders in relation to quoted prices. • Develop procedures and share technical information with the external sales team and third-party representatives to allow efficient order receipt. • Build expertise in our product offerings and gain a practical understanding of competitors' products to provide superior customer guidance. • Serve as the first point of interaction by answering phone calls and addressing inquiries. • Manage complaints efficiently, providing suitable solutions and alternatives within established timeframes, and ensure customer satisfaction by following up on resolved issues. • Monitor and address customer needs consistently to ensure a positive experience with our company and products. • Contribute to team efforts by accomplishing related tasks and objectives as needed.

Real Estate Associate We are offering a permanent employment opportunity for a Real Estate Associate in MOON TWP, Pennsylvania. This role involves a range of responsibilities within the corporate real estate sector, including consulting, brokerage, and technology solutions. The workplace is fully onsite and may require travel for work up to 2 weeks a month. Responsibilities • Consult with existing clients to lease industrial space, which includes conducting tours, preparing and evaluating lease proposals, generating reports, preparing budgets, and reviewing lease documents. • Serve as a bridge between the client and landlord representatives, ensuring accurate, effective, and timely communication among all parties. • Conduct detailed financial analyses for diverse lease transactions. • Assess the market feasibility for various real estate transactions and conduct relevant research. • Carry out administrative tasks related to business operations as needed. • Meet deadlines and complete other time-sensitive tasks. • Develop an understanding of legal contracts such as leases, licenses, and purchase agreements. • Learn and adapt to client's internal processes. • Utilize technology solutions, including ADP - Financial Services, Concur, CRM, Crystal Reports, and Data Processing to facilitate work processes. • Handle cash activities and buying processes efficiently. • Administer lease contracts, lease negotiations, and lease transactions.

IT Infrastructure Architect An organization is seeking an IT Infrastructure Architect to join its Global Information Systems group in Pittsburgh, PA. The Infrastructure Architect proactively leads and supports architecture activities that guide the development and management of technical and infrastructure solutions. This role involves creating artifacts that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving technical infrastructure across the enterprise. The resulting solutions are designed to be agile and capable of meeting the organization's current and future-state business capabilities, driving targeted business outcomes.The Infrastructure Architect should have a broad knowledge of various technologies and be able to articulate technical architecture design decisions and their value. The role will involve working with data center infrastructure, cloud, mobile, smart-manufacturing, and edge computing.