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5 results for Customer Service Manager in Stockton, CA

Customer Service Manager

Modesto, CA
onsite
Permanent / Full Time
62000 - 70000 USD / Yearly
We are looking for a Customer Service Manager to lead branch service operations in Modesto, California while creating a positive experience for both customers and team members. This role combines day-to-day operational oversight with staff coaching, compliance support, and relationship building within the local community. The ideal candidate brings strong judgment, a service-first mindset, and the ability to keep branch activities running accurately, securely, and efficiently. Responsibilities: • Direct daily branch activities to ensure teller services, cash handling, and customer support functions operate smoothly and accurately. • Step in to assist frontline employees with service requests and transactions during busy periods to maintain an efficient customer experience. • Review branch activity for adherence to internal policies, operating standards, and regulatory expectations, taking action when gaps are identified. • Authorize customer and operational transactions within assigned approval limits while maintaining sound risk awareness. • Perform routine control checks and pre-audit reviews to reduce exposure, improve operational discipline, and support examination readiness. • Guide, coach, and develop branch employees through training, one-on-one feedback, and ongoing reinforcement of service and accuracy standards. • Manage hiring support, onboarding efforts, scheduling, and retention activities to sustain a strong and dependable team. • Address escalated customer issues with professionalism, follow through on resolutions, and strengthen long-term client relationships. • Recommend deposit and consumer or business banking solutions based on customer needs and contribute to branch growth through community and business development efforts. • Help maintain and improve branch procedures, participate in assigned initiatives, and uphold a secure environment that protects confidential information.
2026-06-08T00:00:00Z

Customer Service Specialist

Hayward, CA
onsite
Temporary / Contract
26 - 36 USD / Hourly
We are looking for a Customer Service Specialist to support front desk and accounts payable activities in Hayward, California. This Long-term Contract opportunity is ideal for someone who enjoys providing responsive service, organizing administrative workflows, and ensuring financial documents are handled accurately. The person in this role will help maintain smooth daily operations by managing incoming communications, coordinating invoice processing steps, and assisting internal teams with timely follow-up. Responsibilities: • Support invoice handling by date-marking incoming documents, organizing them for daily processing, and routing items to the correct next step. • Enter approval-required invoices into the appropriate system so they are properly logged and tracked. • Scan financial documents and place them into designated electronic folders for review and authorization. • Assist with vendor statement matching and reconciliation tasks in partnership with the Accounts Payable team. • Respond to questions and service requests promptly, ensuring issues are followed through to completion with a strong customer-focused approach. • Manage incoming calls and direct inquiries to the appropriate contacts while gathering accurate information as needed. • Sort incoming mail, maintain filing systems, and retrieve records or supporting documents upon request. • Monitor and restock departmental office supplies to help maintain uninterrupted daily operations. • Carry out duties in alignment with hospital service expectations and established quality standards.
2026-06-15T00:00:00Z

Customer Service Specialist

Hayward, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are looking for a Customer Service Specialist to support front desk and administrative operations in Hayward, California. This Long-term Contract opportunity is ideal for someone who enjoys delivering responsive service, managing office workflows, and assisting with accounts payable support tasks in a fast-paced hospital environment. The person in this role will help keep documentation organized, respond to inquiries efficiently, and contribute to smooth daily departmental operations during an evening shift. Responsibilities: • Provide courteous front desk and administrative support by responding to questions, addressing service requests, and ensuring timely follow-up on customer needs. • Assist the accounts payable team by reconciling vendor statements and helping maintain accurate financial records. • Receive incoming invoices, apply date-of-receipt tracking, and organize documents for daily processing. • Enter approval-required invoices into the appropriate system to support proper documentation and routing. • Scan invoice records and upload them to the correct electronic folders each day for review and approval. • Sort incoming mail, maintain organized files, and retrieve supporting documents when requested. • Monitor and replenish departmental office supplies to help maintain uninterrupted daily operations. • Uphold service quality expectations and follow established hospital standards in all assigned duties.
2026-06-16T00:00:00Z

Customer Service Specialist

Hayward, CA
onsite
Temporary / Contract
26 - 36 USD / Hourly
We are looking for a Customer Service Specialist to support front desk and administrative operations in Hayward, California. This Long-term Contract position is ideal for someone who enjoys delivering responsive service, coordinating document workflows, and assisting with accounts payable support in a fast-paced hospital environment. The person in this role will help keep daily office processes organized while ensuring questions, requests, and financial documents are handled accurately and on time. Responsibilities: • Support accounts payable activities by reviewing vendor statements and helping resolve reconciliation discrepancies. • Receive incoming invoices, apply accurate receipt tracking, and organize documents for timely processing each day. • Enter invoices that need authorization into the appropriate system so they can be logged and routed correctly. • Scan approval-related invoice documents and place them in the correct electronic folders on a daily basis. • Respond promptly to inquiries, follow through on open requests, and maintain a high standard of customer service and quality. • Manage departmental supply inventory and coordinate replenishment to keep daily operations running smoothly. • Sort incoming mail, maintain organized files, and retrieve records or supporting documents when needed. • Handle inbound calls, direct inquiries to the appropriate contacts, and communicate professionally with staff and customers. • Carry out daily responsibilities in alignment with established hospital service expectations and workplace standards.
2026-06-15T00:00:00Z

Service Coordinator

Livermore, CA
onsite
Temporary to Hire
29 - 32 USD / Hourly
We are looking for a Service Coordinator to support daily dispatch and service operations for a busy team in Livermore, California. This contract position offers a path to a permanent role and is ideal for someone who can keep schedules organized, communicate clearly with customers and technicians, and stay composed while balancing changing priorities. The role serves as a central point of coordination across the office and field, helping ensure service calls are handled efficiently and records remain accurate. Success in this position requires strong follow-through, a collaborative mindset, and comfort working with service software and administrative processes. Service Coordinator Responsibilities:• Organize and adjust technician schedules for routine service visits, preventive maintenance, and urgent callouts to keep response times on track.• Act as the primary communication link between office staff, field technicians, and customers, ensuring updates are shared clearly and professionally.• Support the rollout and day-to-day use of updated service software by assisting with setup, data input, testing, and basic user guidance.• Communicate with customers regarding new requests, appointment timing, service updates, and follow-up needs after work is completed.• Open, revise, and finalize work orders in the service management system with a high level of accuracy and attention to detail.• Prepare technicians with the job information, supporting documents, and parts-related details needed for efficient service completion.• Monitor parts requests and help coordinate supply ordering and organization to avoid delays in scheduled work.• Maintain complete service documentation, including job notes, equipment records, and status updates for reporting and historical reference.• Partner with accounting and internal team members to support accurate billing, smoother workflows, and stronger overall service performance. If you are interested in this Service Coordinator position, please submit your resume today!
2026-06-16T00:00:00Z