Customer Service Representative<p>We are offering a long term contract employment opportunity for a Customer Service Representative located in Charlottesville, Virginia. This role is FULLY REMOTE and is in the industry of customer service. The role primarily involves processing a large number of orders from the sales and customer service teams, managing customer accounts, and ensuring a seamless customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently handle a large volume of orders from the sales and customer service teams</p><p>• Input contractual information into SalesForce CRM and maintain electronic document filing</p><p>• Modify customer licenses for new accounts and manage renewals for existing accounts</p><p>• Ensure the fulfillment of orders by providing customers with their registration links and guiding them on how to register</p><p>• Collaborate closely with the Customer Service Representative team and sales team to keep abreast of any changes in orders</p><p>• Utilize Microsoft Excel for various tasks related to customer service and order handling.</p>Sr. AccountantWe are in search of a Sr. Accountant to join our team based in Natural Bridge Station, Virginia. This role primarily involves executing accounting entries, preparing financial statements, and conducting cost analysis and inventory management. As a Sr. Accountant, you will also be responsible for payroll reconciliation, budgeting, forecasting, and ensuring compliance with accounting principles.<br><br>Responsibilities:<br>• Execute daily accounting entries related to banking, accounts receivable, accounts payable, production, and inventory.<br>• Prepare and scrutinize financial statements such as income statements, balance sheets, and cash flow statements.<br>• Perform maintenance and reconciliation of general ledger accounts associated with manufacturing activities.<br>• Review manufacturing-related transactions for completeness and accuracy.<br>• Calculate and analyze product costs, including overheads, direct and indirect costs, and variances.<br>• Collaborate with inventory management to ensure accurate valuation and reporting of inventory levels.<br>• Identify cost-saving opportunities and efficiency improvements within the manufacturing process.<br>• Conduct reconciliation of payroll information to the general ledger for job costing.<br>• Assist in the preparation of the annual budget and periodic forecasts, and monitor actual performance against these figures.<br>• Collaborate with operational teams to align financial goals with operational objectives.<br>• Ensure compliance with accounting principles, standards, and regulations.<br>• Participate in internal and external audits, providing necessary documentation and explanations.<br>• Implement and maintain strong internal controls to safeguard financial integrity.