<p> Robert Half Company is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. If you are looking for a great opportunity to gain practical Customer Service experience and make a positive impact, please apply now!</p>
We are looking for a highly motivated Customer Service Representative to join our team in Spokane Valley, Washington. This Contract to permanent position is ideal for someone passionate about delivering outstanding customer experiences, resolving inquiries, and maintaining a positive and detail-oriented demeanor. The role requires excellent communication skills and the ability to manage customer interactions efficiently across multiple platforms.<br><br>Responsibilities:<br>• Deliver exceptional customer service by addressing inquiries, resolving concerns, and providing timely updates.<br>• Maintain a friendly and detail-oriented attitude while interacting with customers and coworkers.<br>• Record and track customer interactions, service requests, and issues using appropriate software systems.<br>• Collaborate with various departments to address complex customer needs and ensure satisfaction.<br>• Manage warranty claims, including documentation, communication, and follow-up with manufacturers.<br>• Coordinate parts orders and address issues related to shipping delays, product specifications, and warranties.<br>• Identify solutions based on inventory availability and alternative options to meet customer needs.<br>• Participate in training sessions and team meetings to stay updated on processes and policies.<br>• Ensure strict adherence to company procedures while maintaining confidentiality of sensitive information.
<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our pharmacy team on a contract-to-hire basis in Spokane Valley, Washington. In this role, you will be responsible for handling customer inquiries, ensuring satisfaction, and maintaining smooth pharmacy operations. Your ability to provide accurate information and resolve issues efficiently will be vital to enhancing customer loyalty and overall service quality.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone or email, providing accurate information about pharmacy products and services.</p><p>• Assist customers with prescription requests and ensure accurate data entry based on medical orders.</p><p>• Resolve insurance-related issues and discrepancies, ensuring payments are processed correctly.</p><p>• Demonstrate empathy and orientation to customer-care</p><p>• Manage patient profiles and organize paperwork while handling sensitive information with confidentiality.</p><p>• Support general administrative tasks to enhance pharmacy efficiency and streamline operations.</p><p>• Stay updated on pharmacy products, services, and industry standards by participating in training programs.</p><p>• Schedule appointments and manage inbound calls to ensure timely responses to customer needs.</p><p>• Utilize software tools like Microsoft Word and Excel for data entry and order management.</p><p><br></p>
We are looking for a Sales Support specialist to join our team in Post Falls, Idaho. In this long-term contract role, you will play a critical part in ensuring the smooth processing of sales orders and providing valuable assistance to both sales and account management teams. This position requires a proactive approach to problem-solving and excellent organizational skills.<br><br>Responsibilities:<br>• Process and accurately code customer purchase orders, ensuring all data is verified and complete.<br>• Enter sales orders into company systems, making updates and changes as necessary.<br>• Conduct thorough reviews of entered sales orders to ensure accuracy and address any corrections.<br>• Provide administrative and operational support to sales and account management teams.<br>• Collaborate effectively with internal teams to resolve order discrepancies and ensure seamless workflow.
