15 results for Customer Service in Spokane, WA

Customer Service Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. If you are looking for a great opportunity to gain practical Customer Service experience and make a positive impact, please apply now!

Member Service Representative We are seeking a Member Service Representative to join our team in the financial industry located in Spokane, Washington, United States. This role involves delivering top-notch service to members, executing a variety of financial transactions, and ensuring compliance with regulatory standards. Responsibilities:• Providing courteous, detail-oriented, and timely service to credit union members• Processing a variety of financial transactions such as deposits, withdrawals, check orders, stop payments, and transfers accurately and efficiently• Ensuring all transactions, including those involving cashiers’ checks and money orders, are verified and discrepancies are detected and resolved promptly• Maintaining knowledge of all State and Federal Regulations applicable to transactions performed in the teller area• Conducting member file maintenance and account changes as requested• Balancing daily transactions, maintaining the appropriate level of cash on hand, and verifying cash totals• Responding to incoming telephone calls, answering inquiries, or directing them as necessary• Promoting credit union products and services based on member needs• Utilizing banking software and other computer programs to process member transactions and maintain accurate customer credit records• Ensuring work area is maintained in a clean, organized, and detail-oriented manner BENEFITS OFFERED:-SALARY RANGE: $20.00-$22.00/hour- Healthcare Benefits: 100% Paid Medical, Dental, and Vision for the Employee- Retirement Plan: 401k with a 6% company match - PTO: 6+ months of employment 120 hours accrued per year of PTO for full-time employees • 12 Paid Holidays per year • Paid day off for your birthday

Patient Service Representative Are you passionate about providing exceptional customer service and supporting patients with their healthcare needs? We're looking for dedicated individuals to join our client's team as Remote Patient Service Representatives. In this role, you'll be responsible for assisting patients, managing sensitive information, and ensuring the highest level of customer satisfaction while working from the comfort of your home. With a clear path to permanent placement based on performance and attendance, this is a fantastic opportunity to grow your career in healthcare support. If you're ready to make a difference, apply today! This role is only open to candidates who sit in Pacific (PST) (California is excluded), Mountain (MST), and Central (CST) time zones. Responsibilities:<ul><li>Achieve performance goals in patient satisfaction, accuracy, quality, and attendance Adhere to department standards and daily adherence metrics</li><li>Provide exceptional customer service, demonstrating the client's commitment to quality care and concern for all internal and external customers</li><li>Manage multi-tasking tasks using dual monitors, including data entry and phone etiquette, while maintaining compliance with guidelines</li><li>Handle sensitive patient information and advocate for patient needs</li><li>Support other team members with paperwork and patient issue resolution</li><li>Identify financial, medical, and legal risks during customer interactions and follow proper procedures</li><li>Use internal systems to manage customer needs such as appointments, authorizations, claims, invoices, eligibility benefits, and appeals</li><li>Accurately document and translate oral information in accordance with company guidelines</li><li>Assist patients in selecting a PCP and provide general information about the medical group</li><li>Coordinate with clinicians and Telehealth Nurses, including arranging transportation, DME, and home health services</li><li>Update and process PCP changes in the system</li></ul>

Front Desk Coordinator Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half!

Sr Analyst Benefits and Compensation Overview Our client is seeking a Senior Benefits and Compensation Analyst to join their HR Services Team. In this role, you will support the development, implementation, and administration of company-wide benefits and compensation programs, helping maintain a competitive market position. Focus areas include Health and Welfare, 401(k) and Retirement, Disability and Leave of Absence, and Base and Incentive Pay Administration.Key Responsibilities: Analysis and Development:<ul><li>Conduct compensation and benefits surveys, analyze data, and provide insights on market competitiveness.</li><li>Prepare reports, analyze current plan data, and make recommendations for moderately complex projects.</li><li>Assist in the design of company benefit and compensation programs, including cost analysis and forecasting.</li><li>Evaluate internal equity, external competitiveness, and legal compliance for jobs, wages, salaries, and incentives.</li><li>Develop and deliver employee communications and educational sessions, including open enrollment meetings.</li></ul>Administration of Plans:<ul><li>Participate in benefit plan renewals, reviewing cost projections and statistical analyses.</li><li>Lead the open enrollment process, auditing and testing post-enrollment data.</li><li>Manage vendor eligibility, claims, and administration fee payments.</li><li>Ensure compliance with ERISA and regulatory filings (5500, SAR, mandatory notices).</li><li>Lead audits of claims, dependent eligibility, and vendor performance guarantees.</li></ul>Leadership and Support:<ul><li>Serve as the point of contact for HR Managers on benefits and compensation questions.</li><li>Resolve issues by assessing situations and recommending alternative solutions.</li><li>Lead small to medium-sized project implementations.</li><li>Act as a backup for benefits and compensation managers to ensure business continuity.</li></ul>SALARY RANGE: $91,500 - $125,000 BENEFITS OFFRED:Healthcare Benefits: Medical, Dental, VisionRetirement Plan: 401kPTO: 2 weeks to start

Receptionist Robert Half is actively looking for a welcoming and organized Receptionist for our local clients ongoing needs in the area. This position is ideal for someone who thrives in a customer-facing role and enjoys being the first point of contact for visitors and clients. The Receptionist will manage front desk operations, greet visitors, handle incoming calls, and provide administrative support to ensure a smooth and efficient office environment. The ideal candidate is personable, organized, and able to handle multiple tasks with professionalism. If you are looking for a great opportunity to gain practical Receptionist experience and make a positive impact, please apply now! Key Responsibilities:• Greet visitors, clients, and employees in a friendly and professional manner• Answer and direct incoming phone calls to the appropriate person or department• Manage the reception area, ensuring it is clean, organized, and welcoming• Handle incoming and outgoing mail, packages, and deliveries• Schedule appointments, meetings, or conference rooms as needed• Assist with administrative tasks such as data entry, filing, and maintaining office supplies• Provide support to other departments as requested• Ensure confidentiality and professionalism in all interactions

Accounts Receivable Clerk Robert Half is looking for a detail-oriented and reliable Accounts Receivable Clerk for our local clients ongoing needs in the area. This position is ideal for someone who thrives in a fast-paced environment and is passionate about maintaining accurate financial records. The Accounts Receivable Clerk will be responsible for processing incoming payments, reconciling accounts, and ensuring the timely collection of outstanding invoices. The ideal candidate will have strong organizational skills, attention to detail, and the ability to communicate effectively with clients and internal teams. If you are passionate about Accounts Receivables and ready to support our team, please apply now! Key Responsibilities:• Process customer payments (e.g., checks, ACH, credit card) and post them to the appropriate accounts• Generate and send invoices to customers, ensuring accuracy and timely delivery• Monitor accounts receivable aging and follow up on overdue accounts to ensure prompt payment• Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted• Investigate and resolve discrepancies in billing or payments through communication with customers and internal departments• Assist in preparing financial reports related to accounts receivable as needed• Maintain accurate and up-to-date customer records and documentation• Support month-end closing activities related to accounts receivable

Quality Assurance Specialist We are inviting applications for the role of Quality Assurance Specialist in Spokane Valley, Washington. This position is WEEKENDS from Friday, Saturday and Sunday from 6am to 7pm. Three, 12-hour shifts. This position offers contract opportunity in the field of quality assurance and customer service. The successful candidate will be responsible for the inspection of products, maintaining documentation, and facilitating effective communication within the team. Summary/objectiveWork with production teams to inspect and ensure the highest-level quality parts reach our customers. Following detailed quality instructions, you will handle first and final part checks, rejecting any parts that don’t meet our requirements.Essential functionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.· Performs incoming, in-process and final inspections using calipers, micrometers, dial indicators, gauge blocks, height gauges, tester and 10X inspection loops. · Read internal data such as job travelers or specifications to determine inspection requirements & document results of inspection· Disposition questionable in-process product· Confirm job traveler accuracy, work with peers on job traveler accuracy· Complete change documents, manufacturing receipts, and inventory sheets. · Communicate effectively with Supervisors and PeersOccasional calibration of inspection equipment

Administrative Assistant Do you possess excellent organizational skills and enjoy working in a fast-paced environment? Robert Half is seeking Administrative Assistants to support our clients frequent needs in the area. The Administrative Assistant roles typically include answering busy phone lines, greeting walk-in guests, and handling general clerical responsibilities. This is a dynamic position for an individual who is organized and committed to working with great companies. The Administrative Assistant will assist with filing, copying, and faxing for multiple departments. The Administrative Assistant will check mail and emails daily, respond to inquiries, forward communication when necessary, set appointments, handle filing, and assist in coordinating schedules and activities. These roles will require strong computer and data entry skills, so proficiency in Microsoft Word and Microsoft Excel is preferred. The successful Administrative Assistant will be detail-oriented, have strong problem-solving skills, be able communicate effectively, and have excellent customer service skills. The ideal Administrative Assistant will be self-directed, articulate, and provide positive attention to clients and vendors.

Assistant Controller We are seeking a highly skilled Assistant Controller to support the financial operations of our growing organization. This role offers the opportunity to play a key part in managing and improving financial processes within a dynamic, fast-paced environment.As a key member of the accounting team, you will oversee financial reporting, general ledger accuracy, and compliance with GAAP. You will manage closing processes, support audits and tax filings, and drive process improvements while ensuring strong internal controls. Responsibilities: • Oversee the accurate and efficient processing of customer credit applications.• Maintain meticulous records of customer credit.• Monitor customer accounts regularly and take necessary actions as required.• Consolidate and prepare financial statements, ensuring that they comply with GAAP and our internal policies.• Establish and maintain robust internal controls to protect assets and ensure regulatory compliance.• Manage all components of the general ledger, including the processes at the end of each month and year.• Deliver detailed financial analyses on a monthly, quarterly, and year-end basis, identifying trends and suggesting areas for improvement.• Coordinate and assist in the budget process, ensuring that it aligns with the organization's financial objectives.• Research and resolve accounting issues to ensure ongoing compliance with GAAP and ever-changing financial regulations.• Analyze and report on cost variances, identifying the main drivers and potential opportunities for cost savings.• Act as a liaison to external auditors, preparing audit schedules and facilitating the audit process.• Supervise the functions of accounts receivable, accounts payable, and general accounting, ensuring precision and efficiency in all financial operations. BENEFITS OFFERED:-SALARY RANGE: $85,000-$90,000- Healthcare Benefits: Medical, Dental, and Vision Insurance- Other Insurance: Life and disability- 401k with a 4% company match- PTO: 2 weeks to start

Staff Accountant Robert Half is looking for Staff Accountant for our local clients ongoing needs in the area. The selected candidate will play a key role in financial operations, focused on processing accounting information, maintaining accurate financial records, and ensuring quality and timely financial reporting. This role is ideal for individuals with a strong understanding of accounting principles and the ability to work effectively in a fast-paced environment. If you are passionate about accounting and ready to support our team, please apply now! Responsibilities:• Accurately prepare and post journal entries in a timely manner.• Conduct monthly bank reconciliations and resolve any discrepancies found.• Actively participate in the month-end close process.• Ensure all accounting operations align with accounting principles and internal controls.• Assist in the preparation of financial statements and reporting for management.• Provide necessary documentation and analysis during audits.• Collaborate with other team members to improve accounting processes and workflows.• Support the preparation of budgets and forecasts as necessary.• Stay updated on industry regulations and best practices related to accounting.• Use Accounts Payable (AP) and Accounts Receivable (AR) to manage and monitor customer accounts.

Director of Finance Our client is seeking a strategic and hands-on Director of Finance to join their leadership team. In this role, you will not only provide high-level financial strategy but also be involved in the day-to-day accounting functions to ensure the smooth operation of the finance department. You will collaborate with leadership and Board members to drive financial planning, ensure compliance, and oversee financial reporting functions. This is an excellent opportunity for a dynamic leader who is comfortable balancing strategic oversight with hands-on financial management. Key Responsibilities Leadership and Accountability:<ul><li>Maintain and foster company culture, demonstrating core values.</li><li>Lead and manage direct reports, holding them accountable.</li><li>Serve as a backup for accounting functions including accounts payable, receivable, payroll, and tax filings.</li></ul>Financial Strategy and Planning:<ul><li>Develop financial strategies that align with company goals.</li><li>Collaborate with leadership and Board to provide strategic recommendations.</li><li>Identify areas for process improvement, enhance efficiency, and reduce costs.</li><li>Use technology to improve accuracy and data utility.</li></ul>Budgeting and Forecasting:<ul><li>Lead budgeting, forecasting, and planning processes following EOS principles.</li><li>Monitor budget performance and forecast for new service lines and opportunities.</li><li>Collaborate with departments to assess impact on financial strategy.</li></ul>Financial Reporting and Compliance:<ul><li>Oversee the preparation of accurate financial reports.</li><li>Manage operations for accounts payable, receivable, tax compliance, and budget administration.</li><li>Present financial reports to executive leadership and the Board.</li><li>Ensure compliance with financial regulations and meet all deadlines (taxes, audits, payroll).</li><li>Monitor internal controls and manage financial risks.</li></ul>Hands-on Accounting:<ul><li>Be involved in day-to-day accounting, ensuring smooth operations.</li><li>Oversee monthly closings, reconciliations, and financial reporting.</li><li>Ensure accurate processing of invoices, payments, and transactions.</li></ul>SALARY RANGE: $100,000 - $140,000 BENEFITS OFFERED:- Healthcare Benefits: Medical Dental and Vision- Other Insurance: Life, AD& D, Long term disability- Retirement Plan: 401k with a 3% match- PTO: 136 hours PTO first year

Property Accountant OverviewOur client is seeking a detail-oriented Property Accountant to manage day-to-day financial operations for their managed properties in Spokane, WA. This role is responsible for handling accounts payable, accounts receivable, and assisting with period close activities, while ensuring financial accuracy and compliance. If you have at least 1 year of experience in property accounting and a strong understanding of general ledger functions, we encourage you to apply. Key Responsibilities<ul><li>Oversee and complete day-to-day Accounts Receivable and Accounts Payable transactions, including reconciling the general ledger to subsidiary accounting ledgers.</li><li>Perform period-end closing activities, process journal entries, and reconcile balance sheet accounts, including bank statements.</li><li>Post monthly entries (e.g., rent) and monitor A/R, providing guidance on collection efforts.</li><li>Prepare and review monthly financial statements for managed properties, ensuring correct property and expense coding.</li><li>Review property coding for invoices and route for approval.</li><li>Provide professional accounting support to operations, senior management, tenants, and vendors, addressing financial concerns as needed.</li><li>Engage in continuous review of general ledger activity to ensure accuracy and reasonableness.</li><li>Research and resolve discrepancies in financial data, making necessary corrections.</li><li>Administer lease accounting and input lease abstracts.</li><li>Assist with annual reconciliations and manage tenant insurance expirations.</li><li>Prepare year-end audit packages and assist with the financial audit process.</li><li>Support the audit process, helping with schedules and audit requests.</li><li>Help expand the effective utilization of accounting software and other technology tools.</li></ul>Salary Range: $75,000 - $80,000 BENEFITS OFFERED:- Healthcare Benefits: Medical, Dental and Vision- Other Insurances: FSA, Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Collegebound Fund, LegalShield, and Identity Shield.- Retirement Plan: 401k with up to 6% match- PTO: Up to 5 days of PTO the first year (prorated). On January 1st each year PTO is reloaded and provided with 10 days of PTO. Plus, 7 paid holidays and 80 hours sick time.

CFO Chief Financial Officer (CFO) – Municipal Experience RequiredWe are seeking a highly skilled and experienced Chief Financial Officer (CFO) with municipal or governmental accounting experience to lead our client’s financial operations. Our client is a mission-driven municipal organization dedicated to making a positive, lasting impact on the community. As the CFO, you will be pivotal in guiding the financial strategy, ensuring compliance with governmental regulations, and fostering long-term financial sustainability. This is a leadership role that requires a deep understanding of municipal finance and the ability to align financial strategies with the organization's goals. Position Overview:In this role, the CFO will oversee all financial operations, providing strategic leadership while ensuring compliance with governmental financial regulations. As part of the senior management team, you will work closely with leadership to drive the financial health of the organization, support community-focused initiatives, and ensure the efficient use of resources. Key Responsibilities:<ul><li>Financial Leadership: Lead budgeting, forecasting, and financial reporting, ensuring compliance with GAAP, governmental accounting standards, and regulatory requirements.</li><li>Regulatory Compliance: Manage compliance with all relevant financial regulations, audits, and tax filings; maintain accurate and transparent financial records.</li><li>Stakeholder Management: Cultivate relationships with government agencies, vendors, donors, and financial institutions, ensuring transparency and trust.</li><li>Team Leadership: Supervise and mentor the finance team, setting clear goals and driving performance.</li><li>Strategic Financial Guidance: Collaborate with senior leadership to provide financial insights, strategic recommendations, and identify opportunities for operational improvements and cost efficiency.</li></ul> Salary Range: $100,000 - $130,000 Benefits Offered:<ul><li>Healthcare Benefits: Medical, Dental, and Vision – 100% paid for employee + family</li><li>Other Insurance: Life, AD& D, Disability</li><li>Retirement Plan with 4% match</li><li>PTO: Minimum 3 weeks to start</li></ul>

Accountant Our client in the manufacturing industry is seeking an Accounting Specialist to join their team in Post Falls, ID. This contract-to-hire position offers an exciting opportunity for candidates looking to grow their accounting careers in a dynamic manufacturing environment. The role will focus on accounts payable (AP), accounts receivable (AR), payroll, month-end reconciliations, and other general accounting functions. Key Responsibilities:<ul><li>Manage accounts payable (AP) and accounts receivable (AR) processes</li><li>Process and reconcile payroll for employees</li><li>Perform month-end close activities, including journal entries and account reconciliations</li><li>Reconcile and maintain balance sheet accounts</li><li>Assist with inventory reconciliation and cost accounting processes</li><li>Handle general ledger entries and ensure accuracy of financial records</li><li>Assist with tax filings and regulatory compliance</li><li>Support in preparing financial reports and assist with budgeting</li><li>Maintain and update financial records using Sage accounting software</li><li>Assist with audit preparations and provide necessary documentation</li><li>Perform other general accounting duties as needed by the team</li></ul>