47 results for Customer Service Representative in South San Francisco, CA

Customer Service Representative We are seeking a Customer Service Representative in the Import & Distribution industry, based in South San Francisco, California. This role offers a contract to permanent employment opportunity, where you will be an integral part of our team, managing customer interactions, maintaining their records, and ensuring their orders are processed efficiently. Responsibilities:• Manage incoming phone calls, ensuring they are screened and forwarded appropriately• Welcome guests including customers, vendors, and visitors with a detail oriented demeanor• Efficiently handle customer orders received via phone or fax, ensuring they are processed correctly• Respond to customer inquiries regarding product availability and delivery schedules• Maintain up-to-date company sales catalogs for easy reference• Ensure all invoices are double-checked, alphabetized, and filed systematically• Handle additional tasks as required to ensure smooth operations• Utilize your skills in Microsoft Word and Order Entry for efficient data management and customer service.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in San Francisco, California. Operating within the dynamic industry, this role requires a dedicated individual who can handle customer queries, ensure accurate record-keeping, and contribute to process improvement. Responsibilities: • Accurately and efficiently handle customer inquiries primarily through email, and also via phone and chat. • Monitor customer accounts and provide feedback on customer sentiment and trends to help the team improve services and address recurring issues. • Continuously stay updated on new product features and company updates to provide customers with accurate and relevant information. • Collaborate with cross-functional teams to advocate for customer needs and improve overall experience. • Analyze customer feedback and trends to drive continuous improvement initiatives. • Develop, refine, and suggest process improvements, including enhancements to internal and customer-facing documentation, to boost efficiency and reduce contact rates. • Develop and document best practices to standardize issue resolution and enhance team productivity.

Medical Customer Service Rep We are in the process of hiring a Medical Customer Service Rep at our Newark, California location. As part of our team, the chosen candidate will be responsible for answering customer inquiries via phone and email, maintaining customer records, and processing credit applications. This role also necessitates the execution of additional tasks as required within the established procedures. Responsibilities:<ul><li>Answer telephone calls and emails, providing information related to invoice status, check details, and Accounts Payable inquiries.</li><li>Direct calls requiring additional assistance to the appropriate departments and ensure follow-ups are completed.</li><li>Assist the Accounts Payable department with vendor statement reconciliations.</li><li>Date-stamp and sort invoices daily upon receipt in the Accounts Payable department.</li><li>Enter invoices requiring approval into the system for accurate record-keeping.</li><li>Ensure customer inquiries are resolved efficiently and that follow-ups are conducted.</li><li>Maintain and organize department supplies.</li><li>Adhere to Service Standards to ensure quality customer interactions.</li><li>Scan invoices requiring approvals and upload them to appropriate folders daily.</li><li>Sort, file, and retrieve documents as needed.</li></ul>

Customer Care Representative We are offering a long-term temporary opportunity for a Customer Care Representative within the construction industry in Mountain House, California. This role involves managing customer relations, coordinating with construction staff, and overseeing the completion of tasks related to new home developments. Responsibilities: • Supervise the repair tasks performed by subcontractors post handover of the homes to homeowners.• Conduct thorough checks of homes, creating a detailed list of tasks for construction prior to delivering the home to the customer.• Manage the operation of walk-through repairs in coordination with construction staff and contractors, ensuring completion within a stipulated timeframe.• Schedule home inspections with homeowners, evaluate routine warranty claims and ensure all service requests are completed within a given period.• Provide timely and accurate updates to the Customer Care Manager regarding progress and scopes of work.• Maintain a positive relationship with homeowners by providing detail oriented, timely, and services.• Evaluate the performance of subcontractors and the quality of materials used, updating the Customer Service Manager accordingly.• Participate in the emergency on-call rotation service schedule.• Work cooperatively with the Customer Service Manager on special projects as needed.• Attend and participate in department meetings regularly.• Maintain meticulous service request logs and documentation of all work performed. Please call 209.279.5269 for immediate consideration

Guest Services Representative We are offering a 6-month contract employment opportunity for a Guest Services Representative in Palo Alto, California. Working in the healthcare industry, you will serve as a non-clinical liaison, providing exceptional customer service to patients, their families, and visitors while ensuring adherence to safety and quality programs. The schedule is Tuesdays through Friday 8:30 am – 5 pm and Saturday from 2 pm to 10:30 pm. Responsibilities:· Serve as a non-clinical liaison to assist patients before, during, and after their visits.· Greet and guide patients, families, and visitors throughout the hospital and clinics.· Schedule and manage appointments while providing clear instructions and directions.· Respond to patient concerns, escalating issues as necessary.· Assist with transportation information, including hospital shuttles and local services.· Support patient experience initiatives by offering emotional support and practical assistance.· Communicate patient and guest needs to appropriate departments.· Facilitate wayfinding, concierge services, and delivery of guest amenities.· Maintain sensitivity and confidentiality in all interactions.· Manage site-specific navigation needs in areas like emergency departments and surgical units.

Bank Teller Position Overview: We are seeking a dedicated and customer-focused individual to join our team as a Bank Teller / Member Services Representative. This role is pivotal in delivering exceptional service to our clients while performing a variety of financial transactions accurately and efficiently.Key Responsibilities:<ul><li>Provide exceptional customer service to clients by promptly and courteously addressing their inquiries, concerns, and transactional needs.</li><li>Process a variety of financial transactions, including deposits, withdrawals, transfers, and loan payments, accurately and efficiently.</li><li>Educate clients on various banking products and services, assisting them in selecting the appropriate solutions to meet their financial goals.</li><li>Handle cash transactions with precision, ensuring compliance with banking regulations and security procedures.</li><li>Balance cash drawers and reconcile transactions at the end of each shift to maintain accuracy and accountability.</li><li>Promote and cross-sell bank products and services to meet established goals and enhance the overall customer relationship.</li><li>Assist clients with account inquiries, account maintenance, and online banking services.</li><li>Adhere to all regulatory requirements, policies, and procedures to ensure compliance and mitigate risk.</li></ul>

Member Services Representative We are offering a long-term contract employment opportunity for a Member Services Representative in Sunnyvale, California. This role is situated within the financial industry and will not be remote. In this position, you will be required to handle cash and provide services akin to those provided by establishments like Starbucks. Responsibilities: • Accurately process member transactions such as deposits, withdrawals, account transfers, loan payments, cash advances, and more. • Actively cross-sell Credit Union products and services to meet member’s needs. • Maintain, safeguard, and balance cash drawer and all negotiable instruments. • Respond to basic member inquiries regarding Credit Union products, services, policies, procedures, and general financial institution processes. • Prepare the branch for daily opening and closing procedures. • Handle stop payment requests, completion of CTRs, member password updates, statement copy requests, cross-member transfer requests, and wire requests. • Process daily night depository items. • Assist other branches and departments as needed. • Manage sub-account openings, IRA contributions, address change requests, check order requests, account closures, and issuance of Cashier Checks. • Maintain a strong service culture by providing excellent internal and member service. • Adapt to a fast-paced environment while handling multiple tasks and competing priorities. • Demonstrate proficiency with technology (computers, iPads, mobile phones, tablets) and Microsoft Office applications.

Customer Assistant Our client is specifically looking for candidates who have:· Six-months of customer service experience· Healthcare experience preferred but not required· High school diploma or GED equivalent Experience· Type 40 words per minute (Will need to take a typing assessment)· Excellent customer service skills· Demonstrated knowledge of proper English grammar in speaking and writing· Effectively listen to resolve patient's/customers inquiries· Maintain respect and composure in stressful situations· Navigate complex software tools and accurately input data· Effectively document caller notes into the medical record· Ability to adjust communication to fit the needs and level of understanding of the receiver· Ability to apply business logic to resolve patient/customer issues while managing multiple priorities

Senior Client Service Associate *Please contact Michelle Espejo via LinkedIn or email for additional info and immediate consideration. Join a boutique financial firm known for its personalized approach to wealth management. This is a prime opportunity to work alongside experienced advisors, contribute to client success, and advance your expertise in financial planning.Responsibilities: <ul><li>Support client onboarding and manage scheduling, preparation, and follow-ups.</li><li>Maintain accurate CRM records and handle client service requests.</li><li>Assist in financial planning analysis and data management.</li><li>Participate in client meetings and strategy discussions.</li><li>Act as a secondary advisor, leading client reviews and recommending investment updates.</li></ul>*Please contact Michelle Espejo via LinkedIn or email for additional info and immediate consideration.

Office Services Associate We are offering a long term contract employment opportunity for an Office Services Associate. This role is primarily focused on providing back-office services in a dynamic environment. Responsibilities: • Efficiently process and manage reprographics copy and mail services in both physical and digital settings • Provide support for services in hospitality facilities, audio/visual reception, and other service lines as required • Uphold detail-oriented communication via phone and email, adhering to established etiquette standards • Maintain accurate logs for all office services work and ensure job tickets are appropriately filled out prior to beginning work • Prioritize workflow and execute tasks in accordance with established procedures • Troubleshoot basic equipment problems and place service calls when necessary • Interact with clients in person, over the phone, or electronically, delivering exceptional customer service • Handle sensitive and/or confidential documents and information with discretion • Contribute to a team environment, interacting effectively with diverse backgrounds • Adhere to policies and procedures, making independent decisions that align with business needs and policy • Ensure the quality assurance of own and others' work, meeting deadlines and delivering all work in a timely manner.

Office Services Associate We are offering a short-term contract employment opportunity for an Office Services Associate in San Francisco, CA. This role operates within the industry, focusing on a variety of office services functions. The position involves client interaction, as the workplace is a location where clients visit frequently. Responsibilities:• Handle copy, print, and scan jobs, ensuring efficient and accurate completion • Crosstrain in various areas to diversify skillset and enhance service provision • Maintain a client-facing role, ensuring detail oriented and courteous interaction with customers • Collaborate with a small team to ensure smooth operations at the site • Report to the supervisor, maintaining open and detail-oriented communication • Utilize digital and paper-based systems for reprographic and mail services • Support in hosting events, ensuring detail-oriented presentation and organization • Adhere to and implement back-office procedures to maintain client satisfaction • Handle sensitive and confidential documents and information with care and discretion • Solve problems independently, escalating to a supervisory level when necessary • Work well in a fast-paced environment, managing time effectively to meet deadlines • Maintain a positive, can-do attitude, contributing to a harmonious team environment.

Senior Client Service Associate **Please apply here and reach Jennifer Fukumae on LinkedIn for prompt consideration!** Job Posting: Senior Client Service AssociateEmployment Type: Full-TimeLocation: Walnut Creek; 5 days on siteSalary: $80-120k + bonus A well-established Wealth Management (RIA) firm is seeking a full-time experienced Client Service Associate to join their team. The Senior Client Service Associate works alongside a Senior Financial Advisor to provide top-tier support to both current and potential clients. Join a dynamic, collaborative team that values teamwork and client success! Responsibilities:<ul><li>Working closely with financial advisors to facilitate a smooth onboarding process for new clients.</li><li>Coordinating and managing client and prospect meetings, including scheduling, preparation, and follow-up.</li><li>Maintaining and updating CRM systems to ensure accurate client and prospect records.</li><li>Attending client meetings under the guidance and supervision of a financial advisor.</li><li>Handling client service tasks such as collecting financial planning information, managing account setup and maintenance, and addressing inquiries.</li><li>Engaging and contributing to team meetings and discussions.</li></ul>

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate. In this role, you will be responsible for a variety of office duties including hospitality, reception, and repro mail. You will also be expected to provide excellent customer service, maintain accurate records, and handle office equipment effectively. Responsibilities: • Manage reception duties such as answering phone calls and interacting with customers • Oversee office services including copy, print, scan, and binding repro • Handle food setup in conference rooms and kitchen, ensuring cleanliness and order • Ensure that dirty dishes are placed in the dishwasher at the end of the day and are taken out the next morning • Manage postage on mail, coordinating delivery and pickup with FedEx • Travel for assistance when required • Maintain a detail-oriented demeanor under pressure and exhibit a proactive approach in interactions • Ensure customer-oriented service and presentability during interactions • Ensure the office environment is kept organized and efficient • Maintain accurate logs and records of office activities and customer interactions.

Receptionist We are seeking a Receptionist for our operations in San Francisco, California. As a Receptionist, you'll be the first point of contact for our clients and will be responsible for delivering high-quality customer service, managing administrative tasks, and coordinating property operations. This role offers a short term contract employment opportunity. This role is based at a subsidized housing community in a high-need area. Candidates should be comfortable working in an environment that requires adaptability, patience, and a strong commitment to supporting residents with professionalism and respect. Responsibilities:• Serve as the initial point of contact for clients, providing excellent customer service.• Handle incoming calls on a multi-line phone system and respond to email correspondence professionally and promptly.• Schedule appointments and maintain an organized filing system.• Conduct property and apartment inspections to ensure cleanliness and readiness for new tenants.• Oversee the processing of leasing and rental applications.• Facilitate move-ins and coordinate maintenance work.• Perform administrative tasks, including data entry and managing Microsoft Excel, Microsoft Outlook, and Microsoft Word documents.• Handle rent collection and track delinquencies.• Coordinate vendor services and review their work for quality assurance.• Provide coverage for property emergencies during evenings and weekends.

Temporary Dental Front Desk Robert Half has an immediate need for a Front Desk Administrator for a dentist's office in San Carlos. Our client is a small, friendly, and patient-focused dental practice committed to providing high-quality dental care in a welcoming and comfortable environment. Their team is looking for a customer focused Front Desk Receptionist to be the first point of contact for our patients and ensure smooth operations at the front office. Please find the duties below and if interested, apply now. Our client is looking for immediate support. Do not wait, apply now! Responsibilities: <ul><li>Greet patients warmly, manage appointment scheduling, and handle phone inquiries with professionalism and care</li><li>Provide exceptional customer service and create a welcoming atmosphere for patients</li><li>Manage patient records, handle billing and insurance processing, and ensure smooth office operations</li></ul>

Front Office Receptionist As the Front Office Receptionist, you will play a critical role in creating a welcoming atmosphere for clients, customers, and visitors. You’ll manage daily administrative tasks, coordinate front desk activities, and support other team members with operational needs.Key Responsibilities<ul><li>Greet visitors and clients: Ensure all guests are welcomed with professionalism, warmth, and efficiency.</li><li>Answer and redirect calls: Manage phone systems by fielding inbound inquiries and transferring calls to the appropriate department promptly.</li><li>Calendar management: Schedule meetings, appointments, and conference room bookings for staff.</li><li>Maintain office supplies: Ensure the front office is fully stocked and organized with necessary supplies like stationary, snacks, and brochures.</li><li>Support administrative tasks: Handle data entry, basic record keeping, and documentation when needed.</li><li>Communication coordination: Manage correspondence via email, phone, and mail, ensuring timely responses and deliveries.</li></ul>

Bilingual Receptionist Bilingual Receptionist with fluency in required languages, English and Spanish or Cantonese to join our client’s team. This is a fantastic opportunity to play a vital role in creating a welcoming environment while showcasing your language and administrative expertise. Key Responsibilities:<ul><li>Professionally greet and assist visitors, clients, and employees, ensuring a positive first impression.</li><li>Handle and direct incoming phone calls, emails, and other inquiries in multiple languages with efficiency and accuracy.</li><li>Maintain a neat and organized front desk and reception area.</li><li>Schedule appointments, manage calendars, and ensure timely communication with stakeholders.</li><li>Provide accurate information about company products, services, or policies to customers in both languages.</li><li>Assist with administrative tasks, including data entry, filing, and record-keeping, to support various departments.</li><li>Coordinate mail distribution and courier services as needed.</li></ul>

Collections Specialist (AR) Position Overview:The Collections Specialist will be responsible for managing customer accounts, overseeing accounts receivable activity, and ensuring timely collection of outstanding invoices. The ideal candidate will possess strong communication, negotiation, and problem-solving skills, with an in-depth understanding of collections processes, systems, and best practices. Key Responsibilities:<ul><li>Monitor and manage accounts receivable to ensure timely payment of outstanding invoices</li><li>Conduct a high volume of outbound calls and send email correspondence to customers to resolve overdue accounts and collect payments</li><li>Investigate and resolve billing discrepancies in collaboration with customers and internal departments.</li><li>Prepare, analyze, and deliver detailed aging reports and summaries to management on account statuses</li><li>Maintain accurate and detailed records of all collection communications in the company's financial systems</li><li>Negotiate and establish payment plans, as necessary, to facilitate collections and reduce delinquencies.</li><li>Respond promptly to customer inquiries and concerns regarding account balances and billing issues.</li><li>Collaborate with teams such as sales, customer service, and accounting to address disputes and improve the collection process.</li><li>Support month-end and quarter-end activities, ensuring all receivables are reconciled correctly.</li><li>Recommend accounts for write-offs and coordinate with management on recovery efforts where applicable.</li><li>Maintain a high degree of professionalism, ethical communication and confidentiality both internally and with customers</li></ul>

Data Collector We are offering a long term contract employment opportunity for a Data Collector in San Francisco, California. This role is within the industry of product development and includes a physical aspect of testing a mechanical gripping device. The successful candidate will be working autonomously and will be required to commute around the city. Responsibilities: • Test and provide feedback on a mechanical gripping device, lifting household items for product development • Work independently with minimal communication with the engineering team • Undertake training at the headquarters for the first two days before being deployed onsite • Commute around San Francisco and South San Francisco, requiring personal vehicle for transportation • Stand for long periods of time throughout the day • Handle household items like plates and glasses over their heads, using a 7lb device • Adapt to different site locations within the city • Utilize skills in Administrative Assistance, Customer Service, Data Entry, and Order Entry.

Data Collector We are offering a long term contract employment opportunity for a Data Collector in San Francisco, California. This role is within the industry of product development testing, where the selected candidate will be involved in real-world testing of a mechanical gripping device, providing feedback to the engineering team. The job requires physical activity and autonomous work, with shifting work sites within San Francisco. Responsibilities: • Testing a mechanical gripping device by lifting household items and providing feedback to the engineering team. • Being ready for physical activity as the role involves standing and lifting objects for extended periods. • Handling the device which weighs around 7lbs, using it to lift various household items including plates and glasses. • Operating autonomously without continuous communication with the engineering team. • Adapting to changing work locations within San Francisco, requiring the use of a personal vehicle for commuting. • Undergoing initial training at the headquarters before being deployed onsite. • Providing administrative assistance as needed in terms of data entry and order entry. • Maintaining a focus on customer service throughout all activities.

Data Collector We are offering a long term contract employment opportunity for a Data Collector in the San Francisco, California region. This role is primarily in the technology industry, focusing on testing a mechanical gripping device for product development. The job involves a physical aspect and requires individuals to be comfortable using their arms throughout the day. The Data Collector will also be required to commute around various sites in San Francisco. Responsibilities: • Testing a mechanical gripping device by lifting household items and providing feedback to the engineering team. • Continuously standing and being on your feet for extended periods. • Picking up household items like plates and glasses over your head for testing purposes. • Handling a device that weighs approximately 7lbs for the majority of the day. • Working with minimal communication with the engineering team and operating autonomously. • Traveling between various sites within San Francisco and South San Francisco for work, requiring the use of a personal vehicle. • Participating in a two-day training session at the headquarters before being deployed to the on-site location. • Utilizing skills in Administrative Assistance, Customer Service, Data Entry, and Order Entry.

Office Clerk We are looking for a motivated and detail-oriented Office Clerk to join our client’s team. The ideal candidate will support daily office operations and assist in maintaining an organized and efficient workplace. Key Responsibilities:<ul><li>Perform accurate data entry and maintain all records and files properly.</li><li>Handle incoming and outgoing communications, such as emails and phone calls.</li><li>Organize and manage documents, both physical and digital, for easy access.</li><li>Assist with scheduling, meeting preparation, and event coordination.</li><li>Prepare routine reports, letters, and other required documentation.</li><li>Provide outstanding customer service as a point of contact for inquiries.</li><li>Collaborate with colleagues to ensure efficient workflow and address any administrative issues that arise.</li></ul>

Data Collector We are seeking a dedicated Data Collector to join our dynamic team. This role is based in San Francisco, California and offers a long-term contract employment opportunity. As a Data Collector, your primary role will be to test a mechanical gripping device, provide feedback to the engineering team, and handle various household items. This role requires physical activity, and the ability to work independently with minimal supervision. Responsibilities: • Testing a mechanical gripping device through practical application • Lifting and handling various household items such as plates, glasses, etc. • Providing constructive feedback to the engineering team for product development • Working independently with minimal communication with the engineering team • Transporting between multiple sites within San Francisco and South San Francisco • Managing and maintaining accurate data records • Offering customer service and administrative assistance when necessary • Handling and processing customer credit applications • Monitoring customer accounts and taking appropriate action when necessary.

Data Collector We are offering a long term contract employment opportunity for a Data Collector in San Francisco, California. This role is primarily within the product development industry and involves testing a mechanical gripping device. The job environment will require commuting around San Francisco and South San Francisco, hence necessitating the need for a personal car. Responsibilities: • Conduct testing of a mechanical gripping device by lifting household items. • Provide valuable feedback to the engineering team to aid product development. • Ensure proper usage of the device which includes lifting items over the head. • Maintain a high level of physical activity as the role involves standing and moving for extended periods. • Manage tasks independently with minimal communication with the engineering team. • Ensure safe handling of the device, which weighs approximately 7lbs. • Participate in initial training at the headquarters before deployment to the onsite address. • Navigate efficiently between multiple sites in San Francisco using personal transportation. • Provide administrative assistance and customer service as needed. • Perform data and order entry tasks as required.

Data Collector We are offering a long-term contract employment opportunity for a Data Collector in the San Francisco area. This role primarily involves testing a mechanical gripping device and providing feedback to our engineering team, making it an integral part of our product development process. The position is physically demanding, requiring the lifting and handling of various household items. The individual will be working independently, commuting between different sites, hence a personal vehicle is necessary. Responsibilities include: • Testing a mechanical gripping device by lifting various household items. • Providing detailed feedback to the engineering team about the device's performance. • Performing tasks that require standing for extended periods and using your arms frequently. • Handling objects such as plates, glasses, etc. overhead. • Constantly moving between different locations within San Francisco and South San Francisco. • Working autonomously with minimal direct communication with the engineering team. • Maintaining focus and efficiency in a physically demanding role. • Adapting quickly to product changes, as the device is continuously updated, including the addition of cameras. • Completing a two-day training at the headquarters before being deployed to the on-site address. • Managing personal commute between various locations in San Francisco.