We are looking for a skilled NOC Technician to join our team in Somerset, New Jersey, on a Contract-to-Permanent basis. This role offers a dynamic opportunity to support and maintain network operations while contributing to the reliability and efficiency of our systems. The ideal candidate will have hands-on experience in troubleshooting, installation, and maintenance of network infrastructure.<br><br>Responsibilities:<br>• Extend circuits from demarcation points to client equipment and participate in troubleshooting calls to ensure connectivity.<br>• Perform network cable installations adhering to patch panel standards and proper labeling for copper and fiber cables.<br>• Diagnose and resolve network issues using tools such as cable analyzers.<br>• Manage server and network equipment lifecycle, including triaging, decommissioning, and disposal of outdated devices.<br>• Configure settings on production servers, switch ports, and VLANs to support operational requirements.<br>• Supervise installation teams in device setup and cable running tasks.<br>• Implement and maintain patch panel infrastructure to meet evolving network needs.<br>• Populate and maintain virtual databases documenting device and connection details.<br>• Address troubleshooting and installation requests through an established ticketing system.
We are looking for a skilled NOC Technician to join our team in Somerset, New Jersey. In this Contract-to-Permanent role, you will play a vital part in ensuring the smooth operation of network systems, troubleshooting issues, and maintaining equipment standards. The ideal candidate will bring expertise in network installations, server management, and connectivity troubleshooting.<br><br>Responsibilities:<br>• Extend network circuits from demarcation points to client equipment and participate in troubleshooting calls to confirm connectivity.<br>• Perform installations of network cables using patch panels and standardized labeling procedures, including copper and fiber optic cables.<br>• Diagnose and resolve network problems utilizing cable analyzers and other diagnostic tools.<br>• Manage the triaging and decommissioning of servers and network equipment while maintaining accurate records.<br>• Configure production servers, switch ports, and VLANs to meet organizational network settings.<br>• Supervise equipment installation teams responsible for device setups and cable runs.<br>• Implement patch panel infrastructure solutions based on organizational needs and placement requirements.<br>• Maintain a virtual database of devices and connections, ensuring accurate and up-to-date records.<br>• Respond to troubleshooting and installation requests through a ticketing system.<br>• Oversee the proper disposal and documentation of decommissioned equipment.
We are looking for a skilled Network Technician II to join our team in Philadelphia, Pennsylvania. This is a long-term contract position that involves a mix of hands-on technical support and network administration. The ideal candidate will travel between multiple sites daily, providing exceptional end-user support while also contributing to network-related projects.<br><br>Responsibilities:<br>• Travel to various locations daily to address end-user and equipment-related issues.<br>• Troubleshoot and resolve hardware and software problems, including issues with Windows-based operating systems.<br>• Provide support for Office 365 and other web-based applications.<br>• Build, configure, and service network equipment to maintain system integrity.<br>• Handle tickets in the PeopleSoft system, ensuring they are resolved efficiently or assigned to the appropriate team.<br>• Assist with network administration tasks, including working on network-related projects.<br>• Deliver excellent customer service and maintain strong communication with end users.<br>• Perform maintenance on networked computer systems, servers, and storage hardware.<br>• Lift and transport equipment weighing up to 50 lbs as needed.<br>• Support the implementation and troubleshooting of Cisco technologies, including routers and firewalls.
We are in the process of recruiting a Network Engineer for our team based in Moorestown, New Jersey. The key role of the Network Engineer will be to install, support, and maintain server hardware and software infrastructure, as well as to perform a variety of network-related tasks in our organization.<br><br>Responsibilities:<br><br>• Execute installation, support, and maintenance tasks for new server hardware and software infrastructure.<br>• Manage migrations of Exchange to Exchange or Office 365 and Active Directory.<br>• Operate and provide support for Dell and IBM servers and SANs, with a working knowledge of iSCSI required.<br>• Undertake installation, upgrades, and support for VMware and Hyper V environments.<br>• Conduct installation and support for SonicWall and other major vendor network equipment and firewalls.<br>• Oversee email, anti-spam, and virus protection, along with setting up user accounts, permissions, and passwords.<br>• Monitor and troubleshoot network usage, issues, and outages.<br>• Ensure cost-effective and efficient use of servers.<br>• Propose and implement IT solutions to business and management problems for clients.<br>• Analyze and resolve faults, ranging from a major system crash to minor issues.<br>• Implement routine preventative measures and maintain and monitor network security, especially when the network connects to the internet.<br>• Provide training and technical support for users with varying levels of IT knowledge and competence.<br>• Collaborate closely with customer staff and other IT staff.<br>• Plan and implement future IT developments and undertake project work.<br>• Provide documentation, network diagrams, and assistance with scope creation.<br>• Demonstrate excellent customer interaction skills.
We are offering an exciting opportunity for a Sr. Network Engineer to join our team in Woodbridge, New Jersey. In this role, you will be handling critical responsibilities related to Cisco FTDs, VLANS, ACLs, Cisco ICE, networking, OSPF, Meraki Wireless, and managing switches/routers across multiple locations, ensuring a seamless network infrastructure.<br><br>Responsibilities: <br><br>• Oversee the operation of Cisco routers and switches to maintain efficient network performance.<br><br>• Implement and manage Cisco technologies, including FTDs, ICE, and Meraki Wireless systems.<br><br>• Design and manage VLANs and ACLs to ensure secure network communication.<br><br>• Utilize OSPF to maintain interconnectivity among the network's routers.<br><br>• Configure and maintain firewall technologies to protect the network infrastructure from threats.<br><br>• Handle Networking resources and ensure their optimal utilization.<br><br>• Monitor and troubleshoot network performance across multiple locations.<br><br>• Maintain up-to-date knowledge of emerging technologies and make recommendations for network enhancements.<br><br>• Collaborate with team members to ensure the smooth operation of network systems.<br><br>• Address user inquiries and provide technical support as required.
We are offering a long-term contract employment opportunity for a Network Engineer in Philadelphia, Pennsylvania. This role will be centered on maintaining the security, integrity, and efficient performance of the client's computing infrastructure and network systems within our dynamic team.<br><br>Responsibilities:<br>• Administer network and system to ensure security and accessibility<br>• Implement and manage network operating domains, server and storage hardware<br>• Utilize troubleshooting techniques for resolving issues in complex computer systems<br>• Maintain and support web and windows-based software applications<br>• Oversee networked computer system environments and device capabilities<br>• Manage Border Gateway Protocol (BGP) operations<br>• Work with Checkpoint and Cisco Technologies including Cisco ASA and Cisco Routers<br>• Conduct AB Testing and utilize Backup Technologies when necessary<br>• Manage and maintain computer hardware and configuration management<br>• Oversee operations in the data center.
<p>We are offering an exciting opportunity in the Wholesale Distribution industry, specifically for a Network Administrator. As a Network Administrator, you'll be involved in a variety of tasks, including network and security management, database administration, and other duties involving IT asset management and compliance.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Overseeing network security, including the development and maintenance of network configurations.</p><p>• Handling network performance issues and ensuring accessibility for users.</p><p>• Implementing network security controls as needed.</p><p>• Managing site-to-site VPNs as part of the network and security tasks.</p><p>• Installation, configuration, and maintenance of DBMS such as MySQL, SQL Server, Progress, and Oracle.</p><p>• Conducting regular database backups, recovery, and maintenance to ensure data integrity.</p><p>• Monitoring database performance and optimizing queries to enhance efficiency.</p><p>• Implementing and overseeing database security measures.</p><p>• Troubleshooting any database-related issues and providing technical support for users.</p><p>• Participating in Help Desk Operations, including supervision, scheduling, and remediation actions.</p><p>• Managing IT assets, including hardware, software, and equipment.</p><p>• Ensuring compliance with software licensing, policies, and procedures.</p><p>• Keeping up with emerging products, services, and protocols to assess potential installation and/or impact.</p>
<p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
5 days onsite <br><br>• Administer, manage and monitor all network infrastructure, including Wi-Fi networks, ensuring optimal coverage, security, and performance.<br>• Install, configure and maintain all network devices, including routers, switches, firewalls and wireless access points.<br>• Liaison with a third-party consultant for larger networking projects.<br>• Assist in server infrastructure support, disaster recovery planning and cybersecurity initiatives.<br>• Assist with employee IT support calls.<br>• Administer, manage and maintain access controls and security policies.<br>• Research and implement new technologies to improve business operations.<br>• Maintain detailed documentation of network configurations, procedures, changes and troubleshooting.<br>• Manage vendor relationships for network and IT services.<br>Requirements<br>• 3 to 5 years of experience in IT support and network administration.<br>• In-office presence 5 days a week.<br>• Exceptional verbal and written communication skills, with the ability to interact effectively with all levels of the organization.<br>• Participate in network-related projects, including implementations, upgrades and decommissioning of systems.<br><br>Relevant Skills and Qualifications<br>• Experience with application vulnerability scanning, PEN testing, IDS/IPS.<br>• Hands-on experience with Fortinet Firewall, WAPs and Juniper switches is preferred.<br>• Working knowledge of SIEM solutions is preferred.<br>• Working knowledge of Active Directory/EntraID, MDM, virtualization and SaaS platforms is preferred.<br>• Knowledge and experience using the NIST Framework is a plus.<br>• Proficiency in IaS and automation scripting (PowerShell, Python, etc.) is a plus.<br>• Experience with Ekahau is a plus. <br>• Solid understanding of TCP/IP stack, network infrastructure, Wi-Fi optimization, virtualization, security principles and best practices.<br>• Hands-on experience managing firewalls, configuring IPSec VPN tunnels and IDS/IPS policies.<br>• Strong experience with AWS compute, security, monitoring and network stacks, including EC2, IAM, Security Groups, Route53, CloudWatch, VPC, NAT/Transit Gateway.
<p>We’re seeking a skilled and solutions-oriented <strong>Technical Support Specialist</strong> to join our team. In this role, you will be responsible for delivering exceptional technical support to our clients, resolving complex issues, and contributing to the success of customer projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Manage support tickets from initiation through resolution, ensuring compliance with service-level agreements (SLAs) and delivering timely, accurate results.</li><li>Provide technical support through phone, email, and ticketing systems, including answering inbound calls via Interactive Voice Response (IVR) systems when needed.</li><li>Collaborate on customer projects, including system deployments, upgrades, and migrations, while ensuring organizational goals are met.</li><li>Diagnose and troubleshoot the following systems:</li></ul><p><br></p><ul><li><strong>Access Control Systems: </strong>Support both on-premises and cloud-based solutions.</li><li><strong>Video Surveillance Systems: </strong>Address issues with both on-premises and cloud-enabled configurations.</li><li><strong>VoIP Phone Systems:</strong> Troubleshoot platforms such as Mitel, Zoom, and Avaya across on-premises and cloud-based setups.</li><li><strong>Data Networking: </strong>Maintain and support switches, routers, and structured cabling solutions.</li><li><strong>Wireless Networking: </strong>Configure secure wireless networks and address connectivity issues.</li><li><strong>Paging Systems, Bell, and Clock Controllers: </strong>Handle installation, maintenance, and problem resolution.</li><li><strong>Firewall and Network Security: </strong>Configure and support perimeter security devices to enhance network safety.</li></ul><p><br></p><ul><li>Collaborate with internal teams to document, escalate, and resolve complex technical issues effectively.</li><li>Maintain accurate and up-to-date documentation for customer environments and support processes.</li></ul>
We are looking for an experienced Systems Engineer to join our team in Springfield, New Jersey. In this role, you will design, implement, and support advanced Supervisory Control and Data Acquisition (SCADA) systems, contributing to the development of system standards and specifications. You will collaborate with various teams to enhance system functionality, provide technical expertise, and ensure seamless operations.<br><br>Responsibilities:<br>• Design and develop SCADA systems, ensuring functionality aligns with system standards and specifications.<br>• Generate and review Engineering Change Requests (ECRs) to evaluate technical and economic benefits.<br>• Provide technical support to marketing and sales teams for quotations and other activities.<br>• Deliver customer training sessions both onsite and in the field.<br>• Act as a technical liaison to address customer issues and perform field services when required.<br>• Conduct engineering studies to address system challenges and new requirements.<br>• Assist System Test technicians with technical project-related issues.<br>• Create detailed documentation, including parts lists, system layouts, and interconnection drawings.<br>• Develop and program RTUs, gateways, and databases for system integration.<br>• Travel as necessary to support customer needs and project requirements.
Our client is looking for a Senior Systems Engineer at their location. The role involves designing, implementing, and managing core IT infrastructure with a focus on VMware technologies. You will play a crucial role in ensuring stability, scalability, and security for our systems. <br> Responsibilities: <br> An industry-leading organization in the food sector is seeking an experienced Senior Systems Engineer to design, implement, and manage core IT infrastructure with an emphasis on VMware technologies. This role is pivotal in ensuring a stable, scalable, and secure environment. <br> Key Responsibilities <br> Infrastructure Management: Design, deploy, and maintain enterprise servers, storage, and networking solutions. Monitor performance, troubleshoot issues, and lead upgrade and migration initiatives. VMware Administration: Oversee VMware vSphere, ESXi, and vCenter to maximize performance and cost-efficiency, including managing virtual machine provisioning, snapshots, and backups. Automation & Security: Develop automation scripts using PowerShell, PowerCLI, and Python. Enforce security best practices and compliance standards. Collaboration & Leadership: Work with cross-functional teams, mentor junior engineers, and document infrastructure processes.
We are looking for a skilled Senior IT Support specialist to manage and troubleshoot various technical challenges in a dynamic, onsite environment. This role requires expertise in desktop support, networking, and essential IT operations to ensure smooth functionality across multiple branches. Join a collaborative team dedicated to delivering high-quality technical solutions.<br><br>Responsibilities:<br>• Provide comprehensive desktop support to resolve technical issues and optimize system performance.<br>• Configure and manage IP address setups to ensure seamless connectivity across the network.<br>• Troubleshoot and maintain network equipment, including Cisco routers and firewall systems.<br>• Assist in slicing and managing networking cables to maintain reliable connections.<br>• Develop and implement branch-specific scripts for streamlined IT setups.<br>• Handle hardware and software troubleshooting to ensure operational efficiency.<br>• Collaborate with remote team members to align on network strategies and solutions.<br>• Conduct occasional site visits within a 20-mile radius to support branch IT needs.<br>• Maintain backup technologies and ensure data integrity and system reliability.<br>• Work closely with higher-level IT personnel for training and escalations when necessary.
<p>Position Summary</p><p>Join a dynamic IT support team at a client-focused managed services provider where relationships matter more than transactions. As a Level II Help Desk Technician, you’ll be the go-to expert for resolving technical issues, supporting end users, and ensuring smooth day-to-day operations across various client environments. This role blends remote troubleshooting with occasional on-site visits, offering a mix of technical challenge and customer interaction.</p><p>Key Responsibilities</p><ol><li>Deliver Tier 1 and 2 Support: Diagnose and resolve issues involving desktops, laptops, printers, and networked devices—both remotely and in person.</li><li>Maintain Accurate Records: Log incidents, escalate when necessary, and ensure clear documentation of all support activities.</li><li>Client Communication: Provide friendly, professional support via phone, email, and face-to-face interactions.</li><li>Network Troubleshooting: Address problems related to Active Directory, DNS, DHCP, and basic routing/switching.</li><li>Participate in On-Call Rotation: Be available for after-hours support as part of a rotating schedule.</li></ol>
We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
We are looking for an experienced IT Manager to join our team in New York, New York, on a Contract to permanent basis. In this role, you will oversee IT operations and infrastructure, ensuring optimal performance and security across the organization. This position is ideal for a proactive leader with a strong technical background and the ability to drive results in a dynamic environment.<br><br>Responsibilities:<br>• Manage and maintain IT systems, including Active Directory, Office 365, Exchange, and endpoint security solutions.<br>• Oversee desktop imaging, device deployment, and helpdesk operations to ensure seamless user experiences.<br>• Monitor network performance and troubleshoot issues within Cisco infrastructure to maintain optimal connectivity.<br>• Implement and enforce cybersecurity measures, aligning with organizational frameworks and best practices.<br>• Lead and mentor IT teams, fostering collaboration and accountability to achieve operational goals.<br>• Develop and maintain comprehensive documentation for systems, processes, and change management initiatives.<br>• Collaborate with cross-functional departments to support technology needs and streamline workflows.<br>• Conduct audits and assessments to identify areas for improvement and ensure compliance with organizational standards.<br>• Manage backup solutions and disaster recovery plans to safeguard critical data and systems.<br>• Evaluate and integrate new technologies to enhance IT capabilities and meet evolving business requirements.
We are looking for a skilled Network Administrator to oversee and maintain the IT systems and infrastructure of our organization. In this role, you will ensure the stability, security, and efficiency of our network while supporting users and collaborating on system upgrades. This position offers an exciting opportunity to manage both routine operations and strategic projects in a dynamic environment.<br><br>Responsibilities:<br>• Maintain and support the organization’s IT infrastructure, including servers, desktops, laptops, wired and wireless networks, VPNs, switches, and printers.<br>• Install, configure, and monitor network hardware and software while ensuring systems are updated with security patches and backups.<br>• Manage user onboarding and offboarding processes, including account creation, access controls, and permissions.<br>• Implement and enforce IT security policies, conducting regular vulnerability scans and responding to security incidents promptly.<br>• Monitor system health and maintain endpoint security tools, including patching and antivirus solutions.<br>• Collaborate with vendors and internal teams to plan and execute infrastructure upgrades and projects.<br>• Document network configurations, security protocols, software licenses, and audit logs for organizational reference.<br>• Provide technical support to end-users and deliver training to promote effective use of IT resources.
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
We are looking for a skilled IBM i Infrastructure Systems Administrator to join our team in Dayton, New Jersey. In this role, you will be responsible for maintaining and optimizing Linux and IBM i environments, ensuring system reliability, security, and seamless integration with business applications. The ideal candidate will bring deep expertise in legacy systems and modern technologies, along with a proactive approach to troubleshooting and system enhancements.<br><br>Responsibilities:<br>• Manage and support Linux and IBM i system environments, ensuring their reliability and performance.<br>• Diagnose and resolve issues in legacy systems, including performing repairs and tuning for optimal performance.<br>• Coordinate hardware installations, upgrades, and migrations to maintain system efficiency.<br>• Develop and implement security protocols to safeguard systems and ensure compliance with data protection standards.<br>• Configure and optimize network connectivity, protocols, and performance for IBM i and AS/400 platforms.<br>• Design and deploy custom integrations between legacy systems and modern applications or infrastructure.<br>• Provide technical expertise for system integration, security enhancements, and legacy application support.<br>• Document processes, security measures, and workflows to ensure operational consistency.<br>• Monitor system performance and recommend improvements to enhance efficiency and security.<br>• Collaborate with cross-functional teams to align technology solutions with business needs.
We are looking for a dedicated Help Desk Analyst to join our Information Technology team in Princeton, New Jersey. In this role, you will be the first point of contact for resolving technical issues, ensuring smooth operations across office and retail locations. The ideal candidate brings a proactive approach to troubleshooting, excellent communication skills, and a passion for delivering top-notch technical support.<br><br>Responsibilities:<br>• Manage user accounts, permissions, and group policies using Active Directory and Microsoft 365.<br>• Document support activities and develop user-friendly guides to enhance the knowledge base.<br>• Deploy and configure hardware and software across office and retail environments.<br>• Escalate unresolved technical issues to specialized teams and ensure timely resolution.<br>• Collaborate with system and network administrators on infrastructure and security initiatives.<br>• Provide remote and occasional onsite troubleshooting support, with reimbursed travel as needed.<br>• Maintain effective communication with users to ensure satisfaction and clarity during issue resolution.<br>• Assist in the management of endpoint devices, including configuration and updates.<br>• Monitor and respond to help desk tickets promptly, ensuring minimal disruption to operations.
Essential Duties and Responsibilities:<br>• Oversee and work with Managed Service Provider (MSP): servers, networks, cybersecurity, data and back-up recovery capabilities<br>• Manage all hardware and software - selection, implementation<br>• Manage hardware lifecycle<br>• Manage external developers supporting applications<br>• Support technology initiatives and projects<br>• Manage external vendors - telecoms, cabling<br>• Perform cybersecurity penetration testing<br>• Oversee help desk activities; provide back up support when needed<br>• Set technology policies and standards - e.g., BYOD, User desktop, password management, data loss prevention<br>• Maintain asset inventory and software listing<br>• Maintain all IT contracts and agreements<br>• Develop and maintain network topology and infrastructure architecture diagrams<br>• Create/manage annual budgets and capital investment plans<br>• Manage one desktop support staff<br>Education and/or Work Experience and Other Requirements: <br>• Bachelor's degree, preferably in computer science or a related discipline<br>• Understanding of technology infrastructure - servers, networks<br>• Experience leading the selection of applications, working with Users, and implementing new systems (SDLC)<br>• Experience managing IT vendors<br>• Understanding of IT risks and mitigation techniques including cybersecurity and data loss <br>• Skilled in IT management - IT documentation, budget management<br>• Strong communication and interpersonal skills<br>• Disciplined and organized manager<br>• Results orientation<br>• Flexible and easily adapts to new issues and challenges
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
We are looking for a skilled Cloud System Administrator to join our team in New York, New York. In this Contract-to-Permanent position, you will play a critical role in managing and optimizing cloud-based systems within a healthcare-focused environment. If you are passionate about leveraging cloud technologies to drive efficiency and security, we encourage you to apply.<br><br>Responsibilities:<br>• Manage and maintain Microsoft 365 tools, including Intune, Autopilot, Entra, Exchange Online, and Active Directory.<br>• Develop and execute scripts using PowerShell, Bash, or Python to automate routine processes.<br>• Oversee backup solutions and patch management tools such as Veeam, ensuring system reliability.<br>• Administer hybrid cloud environments while monitoring network performance and addressing operational support needs.<br>• Implement and enforce security and compliance measures to safeguard organizational resources.<br>• Collaborate on infrastructure planning and maintain detailed documentation for long-term system improvements.<br>• Utilize endpoint protection software to secure devices across the network.<br>• Provide technical support within healthcare, education, or nonprofit IT settings.<br>• Leverage tools like Jira Service Desk for issue tracking and uptime monitoring.<br>• Continuously assess and optimize cloud-based systems to meet organizational goals.
We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
