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5 results for Customer Service Representatives in Snellville, GA

Customer Service Representative

Duluth, GA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative in Georgia to provide attentive support to international clients. This contract opportunity with potential for a permanent role is ideal for someone who enjoys building client relationships, coordinating service needs, and keeping customers informed in a fast-moving freight environment. The person in this role will work closely with internal partners to help manage reporting, scheduling, and shipment visibility while delivering a consistently high standard of service. Responsibilities:• Serve as a primary point of contact for customer inquiries, delivering timely and attentive assistance across daily account needs.• Partner with operations and other internal teams to coordinate scheduling details, reporting requests, and freight status updates.• Track shipments and communicate proactively with clients regarding delivery progress, timing changes, and service-related concerns.• Address customer issues with a solution-focused approach, documenting details clearly and escalating matters when additional support is required.• Maintain organized and accurate records of account activity, customer communications, and service requests.• Support efficient handling of inbound calls, order-related updates, and account requests while meeting expected service levels.• Build lasting client relationships by providing dependable follow-through and a consistently customer-centered experience.
2026-07-28T00:00:00Z

Customer Service Representative

Duluth, GA
onsite
Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a Customer Service Representative to join a motor freight forwarding organization. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-moving service environment and enjoys supporting client accounts with professionalism, accuracy, and urgency. In this role, you will serve as a key point of contact for customers, partnering with internal teams to coordinate shipment updates, scheduling needs, and account-related inquiries. Responsibilities:• Develop and maintain positive client relationships by delivering timely, courteous, and solutions-focused support across customer interactions.• Work closely with operations and other internal partners to coordinate reporting needs, shipment schedules, and freight status communication.• Respond to inbound inquiries and customer requests, providing proactive updates on delivery timelines, shipment activity, and service-related matters.• Track open issues, document account activity thoroughly, and escalate concerns to the appropriate teams when resolution requires additional support.• Enter and manage order-related information accurately while keeping customer records current and organized.• Balance multiple service requests at once while meeting response expectations and maintaining a high standard of detail and follow-through.• Support account management activities by helping customers navigate service questions and operational updates with clarity and professionalism.
2026-07-23T00:00:00Z

Customer Service

Buford, GA
onsite
Temporary / Contract
18 - 23 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representative to support our call center and order processing operations. This role is responsible for handling inbound customer inquiries, processing orders accurately, resolving issues, and providing exceptional service throughout the customer experience. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and efficiency.
2026-07-24T00:00:00Z

Call Center Representative

Norcross, GA
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a motivated Call Center Representative to join a fast-paced team in Georgia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys engaging business owners by phone, building interest in services, and creating appointment opportunities for a sales team. The role starts in an on-site setting and may offer hybrid flexibility over time based on performance. Candidates who are confident communicators and comfortable with a high-volume outbound environment will be well positioned for success. Responsibilities: • Place a high volume of outbound calls each day to reach businesses and introduce services in a detail-oriented manner. • Connect with owners and decision-makers to generate interest and arrange meetings for the sales team. • Use provided call lists and customer service software to track outreach activity, update records, and document results accurately. • Apply effective cold calling and warm calling techniques to move conversations toward scheduled appointments. • Represent the organization with strong customer service skills while maintaining a positive and persuasive phone presence. • Collaborate with internal sales partners to support appointment-setting goals and overall team performance. • Follow established call center procedures, productivity expectations, and quality standards throughout the workday. • Assist with additional administrative or support tasks as assigned to meet business needs.
2026-08-05T00:00:00Z

Medical Billing Service Representative

Dunwoody, GA
remote
Temporary / Contract
17 - 17.5 USD / Hourly
Self Pay Operations Specialist (Remote) - This role is open to candidates who sit in EST only Position OverviewWe are seeking Remote Self Pay Operations Specialists to support patient account operations, medical record fulfillment, and revenue cycle documentation processes. In this role, you will be responsible for reviewing patient accounts, processing and distributing medical and billing records, maintaining productivity standards, and collaborating with internal teams to resolve account-related issues. The ideal candidate is highly organized, detail-oriented, and has experience in healthcare administration, medical records, billing support, or revenue cycle operations. Key Responsibilities<ul><li>Print, prepare, and distribute medical records, itemized bills, UB-04 forms, CMS-1500 forms, EOBs, and other patient-related documentation.</li><li>Retrieve and compile documentation from multiple sources, including client host systems, shared drives, Microsoft Teams folders, email, virtual fax platforms, and internal applications.</li><li>Process daily record and documentation requests, ensuring timely and accurate delivery to patients, insurance payers, attorneys, and internal departments.</li><li>Review patient accounts, work queues, worklists, and patient portals to identify documentation needs and resolve account-related issues.</li><li>Research account discrepancies, correct errors when appropriate, and coordinate with cross-functional teams to ensure timely resolution.</li><li>Respond to inquiries from patients, insurance carriers, attorneys, and other stakeholders while maintaining HIPAA compliance and patient confidentiality.</li><li>Collaborate with internal departments to investigate and resolve patient complaints, account concerns, and complex documentation requests.</li><li>Track and maintain daily productivity metrics, workflow volumes, backlog status, and operational reporting requirements.</li><li>Support special projects, department initiatives, and reporting requests as assigned.</li><li>Maintain accuracy, quality, productivity, and compliance standards in a fast-paced healthcare environment.</li></ul>
2026-08-07T00:00:00Z