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8 results for Customer Service Representative in Shoreline Wa

Customer Service Representative We are in the process of hiring a Customer Service Representative to be stationed in Shoreline, Washington, 98133, United States. Our business operates within the industry, and this role focuses on offering compassionate support to our clientele, guiding them through the process of arranging their memorial needs. This position offers a long term contract employment opportunity.<br><br>Responsibilities:<br><br>• Provide empathetic assistance to families in preplanning burial arrangements, ensuring their specifications are met with respect and care.<br>• Creatively assist in the design of personalized memorial stones that echo the desires and legacies of the families.<br>• Handle inbound and outbound calls, ensuring effective communication with clients.<br>• Execute data entry tasks and maintain accurate customer records.<br>• Schedule appointments for families to discuss their memorial needs.<br>• Utilize Microsoft Word and Excel for various tasks and correspondence.<br>• Process customer applications efficiently and accurately.<br>• Monitor customer accounts and take appropriate action when necessary.<br>• Engage in email correspondence with clients to discuss their needs and respond to inquiries.<br>• Ensure a high level of customer service is maintained throughout all interactions. Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in the industry, based in Shoreline, Washington, 98133, United States. As a Customer Service Representative, you will play a crucial role in guiding families through the preplanning burial process, providing empathetic support, and helping families design memorial stones to honor their loved ones.<br><br>Responsibilities:<br>• Provide empathetic support to families during the preplanning burial arrangement process<br>• Carefully assist families with the design of personalized memorial stones<br>• Handle inbound and outbound calls with respect and care<br>• Ensure all customer service inquiries are resolved accurately and efficiently<br>• Perform data entry tasks to maintain accurate records of customer interactions<br>• Use Microsoft Excel and Word to organize customer information and order entries<br>• Schedule appointments as needed to facilitate the preplanning process<br>• Maintain a high level of professionalism during email correspondence with families and other stakeholders<br>• Monitor customer accounts and take appropriate action as necessary<br>• Ensure family needs and preferences are met with utmost care and respect during the entire process. Customer Service <p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.  If you are looking for a great opportunity to gain practical Customer Service experience and make a positive impact, please apply now!</p> Patient Service Representative We are offering a short term contract employment opportunity for a Patient Service Representative in Everett, Washington, United States within the Healthcare/NHS industry. As a Patient Service Representative, you will be a crucial part of our dedicated healthcare team, focusing on managing administrative tasks, facilitating patient appointments, and acting as a communication bridge between patients, caregivers, and our medical staff.<br><br>Responsibilities:<br><br>• Greet patients and their families, creating a welcoming environment within the oncology clinic.<br>• Efficiently manage and confirm patient appointments using electronic systems.<br>• Verify and manage patient insurance details, addressing any insurance-related inquiries.<br>• Handle patient co-payments, deductibles, and payments for services provided and assist with billing queries.<br>• Maintain accurate and confidential patient records, complying with healthcare privacy regulations such as HIPAA.<br>• Serve as a communication link between patients, caregivers, and medical staff, relaying necessary information and messages.<br>• Provide general administrative support, including handling phone calls, managing office supplies, and maintaining an organized reception area.<br>• Collaborate with oncologists, nurses, and other healthcare professionals to coordinate patient care and address patient needs.<br>• Exhibit empathy and compassion while addressing patient concerns, ensuring their needs are met promptly.<br>• Schedule patient appointments and manage inbound telephone calls.<br>• Ensure compliance with HIPAA patient privacy rules and handle electronic medical records. Administrative Assistant <p><br></p><p>- Calendar management, including scheduling meetings and coordinating external commitments </p><p>- Managing the executive's calendar and supporting travel arrangements </p><p>- Handling a high level of discretion as a company officer </p><p>- Ensuring seamless coordination of appointments and tasks </p><p>- Providing administrative support as needed </p><p><br></p> Receptionist <p>Robert Half is actively looking for a welcoming and organized Receptionist for our local clients ongoing needs in the area. This position is ideal for someone who thrives in a customer-facing role and enjoys being the first point of contact for visitors and clients. The Receptionist will manage front desk operations, greet visitors, handle incoming calls, and provide administrative support to ensure a smooth and efficient office environment. The ideal candidate is personable, organized, and able to handle multiple tasks with professionalism. If you are looking for a great opportunity to gain practical Receptionist experience and make a positive impact, please apply now!</p><p><br></p><p>Key Responsibilities:</p><p>• Greet visitors, clients, and employees in a friendly and professional manner</p><p>• Answer and direct incoming phone calls to the appropriate person or department</p><p>• Manage the reception area, ensuring it is clean, organized, and welcoming</p><p>• Handle incoming and outgoing mail, packages, and deliveries</p><p>• Schedule appointments, meetings, or conference rooms as needed</p><p>• Assist with administrative tasks such as data entry, filing, and maintaining office supplies</p><p>• Provide support to other departments as requested</p><p>• Ensure confidentiality and professionalism in all interactions</p> Collections Specialist We are offering a contract to permanent employment opportunity for a Collections Specialist in Federal Way, Washington, United States. This role is within the banking and finance industry and requires a keen understanding of collection processes and strategies, especially in a business-to-consumer environment. The Collections Specialist will focus primarily on managing our accounts receivable portfolio, maintaining effective collection procedures, and improving cash flow.<br><br>Responsibilities:<br>• Oversee the accounts receivable portfolio to manage delinquencies and improve cash flow.<br>• Conduct customer service activities with a focus on collections.<br>• Accurately identify customers who require advice and support on various payment options.<br>• Resolve any discrepancies in payments and liaise with delinquent account holders.<br>• Follow up with every account on the assigned list to ensure prompt payments.<br>• Handle the collection of mortgage payments, demonstrating a strong understanding of this area.<br>• Utilize Microsoft Excel and Word effectively for managing data and drafting essential documents.<br>• Demonstrate resilience and complex problem-solving skills in facilitating resolution under pressure.<br>• Prioritize duties and maintain a systematic follow up routine with attention to detail. HR Project Manager We are in need of a meticulous HR Project Manager to join our team in the non-profit industry, located in Seattle, Washington. The HR Project Manager will take charge of overseeing special projects that support our Accounting and People + Culture teams. This role involves leading tasks such as the research, selection, and implementation of new systems such as a Human Capital Management System, and managing solutions for HRIS/Payroll. <br><br>Responsibilities:<br><br>• Oversee all stages of project management, including initiation, planning, execution, monitoring, and closure.<br>• Act as the designated representative for internal stakeholders and external vendor teams.<br>• Execute research, selection, and implementation of systems for HRIS/Payroll.<br>• Facilitate meetings with internal and external stakeholders and delegate tasks accordingly.<br>• Manage a Project Management system to ensure smooth operations.<br>• Deliver monthly reports to the senior leadership team on project progress.<br>• Conduct 30/60 day audits of any implemented systems to consider the project closed.<br>• Develop training modules for internal staff, to be approved by Accounting/People + Culture leads.<br>• Create instructional videos for staff learning library.<br>• Manage individual project budgets for assigned projects.<br>• Participate in monthly reviews of budget variances, research, and resolve any issues.<br>• Collaborate with the Accounting/People + Culture teams to forecast expenditures for projects.