13 Results for Medical Customer Service Rep Jobs in Shelton, CT

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Customer Service Representative

Stratford, CT
onsite
Temporary to Hire
19.95 - 23.1 USD / Hourly
Job Description:Our client is seeking a Customer Service Representative to join their team. This role is ideal for someone who is professional, customer-focused, and skilled at handling inquiries with efficiency and care. The Customer Service Representative will serve as a key point of contact for customers, providing support, resolving issues, and ensuring a positive customer experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner</li><li>Resolve customer concerns, complaints, and service issues with a solutions-oriented approach</li><li>Process orders, update account information, and maintain accurate customer records</li><li>Communicate clearly with internal departments to ensure customer needs are met</li><li>Follow up with customers regarding open issues or pending requests</li><li>Maintain a strong understanding of company products, services, and policies</li><li>Deliver a high level of service while meeting performance and productivity expectations</li></ul>Qualifications:<ul><li>Previous customer service, call center, or administrative support experience preferred</li><li>Strong verbal and written communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Comfortable using CRM systems and other business software</li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask and work effectively in a fast-paced environment</li><li>High school diploma or equivalent required; additional education is a plus</li></ul>Benefits: Contract Employees are offered healthcare, 401k, Absence pay, and paid holidays
2026-10-01T00:00:00Z

Customer Service Representative

White Plains, NY
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a reliable and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional service to customers while accurately processing transactions, handling cash, and maintaining financial accuracy. The ideal candidate will have previous cashier and cash handling experience, strong communication skills, and the ability to thrive in a fast-paced environment.
2026-09-30T00:00:00Z

Customer Service Representative

Rockleigh, NJ
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to support key client accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support, coordinating with sales and internal teams, and helping customers navigate order, shipping, and service-related needs. The ideal candidate is comfortable managing complex requests, communicating clearly across departments, and maintaining a high level of service in a fast-paced environment. Responsibilities: • Build and sustain strong working relationships with major customer accounts while partnering closely with the sales organization to support ongoing business needs. • Address complex customer concerns and ownership of escalated issues, ensuring timely follow-through and clear communication through resolution. • Provide account support throughout both pre-sale and post-sale activities, helping customers and sales teams with order-related questions, service requests, and account coordination. • Investigate and resolve issues involving orders, returns, delivery timelines, and logistics to maintain a smooth customer experience. • Monitor account activity, research relevant information in company databases, and prepare updates or reports for customers and internal stakeholders. • Coordinate urgent requests such as rush orders, shipment changes, and sales order adjustments while maintaining accuracy and responsiveness. • Work cross-functionally with fulfillment, production, shipping, finance, technical support, and other internal teams to remove obstacles and keep transactions on track. • Contribute at trade shows and industry events as needed to support customer engagement and broader sales efforts.
2026-10-09T00:00:00Z

Customer Service Representative

Yorktown Heights, NY
onsite
Temporary / Contract
18 - 21 USD / Hourly
Our client is seeking a Contract Customer Service Representative to provide administrative and customer support in a stable, fast-paced office environment. This position is ideal for an administrative professional looking to expand their skill set and grow within a close-knit organization. The role will involve a combination of customer service, data entry, and general office support responsibilities, with opportunities for increased responsibility as the business continues to grow.
2026-09-30T00:00:00Z

Customer Service Representative

Tuckahoe, NY
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Customer Service Representative to support clients in New York with responsive service and thoughtful problem-solving. In this role, you will help customers navigate technology solutions, strengthen long-term relationships, and coordinate with internal partners to address questions efficiently. This is an excellent opportunity for someone who enjoys working in a fast-paced setting and wants to grow with a company serving sports organizations and collegiate athletic programs. Responsibilities: • Respond to customer inquiries and provide timely support across phone, email, and related service channels. • Investigate product or service concerns, identify root causes, and partner with internal teams to bring issues to resolution. • Guide new clients through the onboarding process and help them become confident using company technology platforms. • Deliver ongoing customer education and support to encourage successful product adoption and satisfaction. • Maintain accurate client records, case notes, and account updates within CRM and related administrative systems. • Build trusted relationships with customer accounts by communicating clearly, following through on requests, and promoting a positive service experience. • Manage multiple service needs at once while keeping tasks organized and ensuring deadlines and follow-ups are completed. • Support account-related administrative activities, including documentation, data entry, and coordination of customer information.
2026-09-15T00:00:00Z

Customer Service Associate

Tarrytown, NY
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Associate to join a manufacturing organization in Tarrytown, New York in a Contract to permanent capacity. This position focuses on delivering responsive support across phone and email channels, helping customers resolve service questions and technical connectivity concerns with care and attention. The ideal candidate is comfortable working in a fast-paced environment, balancing accuracy, communication, and problem-solving throughout the customer experience. Responsibilities: • Respond to customer inquiries by phone and email, providing timely and detail-oriented support for a wide range of service needs. • Investigate and resolve connectivity-related issues by gathering details, identifying root causes, and guiding customers through practical solutions. • Document customer interactions clearly and accurately to maintain complete service records and support follow-up activities. • Coordinate with internal teams to address more complex concerns and ensure issues are resolved efficiently. • Manage multiple service requests at once while maintaining a high standard of accuracy, responsiveness, and customer care. • Support weekday operations and provide occasional remote weekend assistance as business needs require, without increasing total scheduled hours.
2026-10-07T00:00:00Z

Medical Receptionist

Bridgeport, CT
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a detail-oriented Medical Receptionist to support daily front desk operations for a healthcare facility in Bridgeport, Connecticut. This Long-term Contract position is ideal for someone who enjoys creating a welcoming patient experience while keeping scheduling and administrative tasks organized and accurate. The person in this role will serve as a key point of contact for patients, helping the office run smoothly through strong communication, coordination, and attention to detail. Responsibilities: • Welcome patients upon arrival, guide them through the check-in process, and maintain a courteous and efficient front desk experience. • Coordinate patient appointments by scheduling, confirming, and updating visits based on provider availability and office needs. • Answer incoming calls, respond to routine questions, and direct messages to the appropriate clinical or administrative staff members. • Maintain accurate patient information in office records and ensure documentation is updated in a timely manner. • Support daily medical front office operations, including managing forms, handling general administrative tasks, and preparing for upcoming appointments. • Assist with patient flow by communicating with providers and staff to help keep visits organized and on schedule. • Explain basic office procedures to patients and help address non-clinical concerns with care and empathy.
2026-10-06T00:00:00Z

Customer Service

Farmington, CT
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a detail-oriented Customer Service specialist to support billing operations for a contract position in Farmington, Connecticut. This role focuses on helping customers with billing-related questions while ensuring invoices, payments, and account records are handled accurately. The ideal candidate is organized, responsive, and comfortable working with financial data in a fast-paced environment. Responsibilities: • Create and distribute invoices, billing statements, and related account documents in line with established guidelines. • Apply incoming payments accurately, record transactions, and provide receipts or confirmations when needed. • Review account activity to reconcile balances, investigate discrepancies, and help resolve payment issues promptly. • Maintain thorough and organized billing records to support accurate documentation and audit readiness. • Respond to customer inquiries about charges, payment status, and account concerns with care and courtesy. • Prepare reports that summarize receivables activity, account status, and other billing-related financial information.
2026-09-28T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-10-05T00:00:00Z

Client Care Coordinator

Ridgefield, CT
onsite
Temporary to Hire
21 - 23 USD / Hourly
We are seeking a highly organized, proactive Home Health Team Coordinator to join a collaborative clinical team and play an important role in the delivery of exceptional home health care. This is a great opportunity for someone who thrives in a fast-paced healthcare environment, enjoys problem-solving, and wants a position where their organization and communication skills directly impact patients, families, and clinicians. In this role, you will serve as a central point of coordination for patient care, managing clinician schedules and ensuring visits are completed accurately, efficiently, and in accordance with physician orders and regulatory requirements. You will work closely with clinical leadership, field staff, patients, and families to keep care running smoothly while supporting clinician productivity, patient satisfaction, and overall operational success. What You’ll Be Doing:<ul><li>Coordinate and maintain patient schedules across multiple home health disciplines.</li><li>Schedule Start of Care (SOC), Resumption of Care (ROC), recertification, and ongoing patient visits.</li><li>Assign clinicians and coordinate coverage for vacations, absences, and changing patient needs.</li><li>Communicate with patients, families, clinicians, and leadership regarding scheduling and care updates.</li><li>Monitor visit completion and clinician schedules to identify gaps and proactively resolve issues.</li><li>Review schedules against physician orders to support accurate and compliant patient care.</li><li>Assist with episode management and scheduling strategies that support strong clinical and financial outcomes.</li><li>Run and review reports related to visit completion, scheduling accuracy, and productivity.</li><li>Maintain accurate patient and scheduling information within the electronic health record system.</li><li>Serve as a dependable resource for the clinical team while helping create an organized, patient-focused care experience.</li></ul>
2026-10-09T00:00:00Z

Customer Service/Order Entry Specialist

East Windsor Area, CT
onsite
Permanent / Full Time
58000 - 70000 USD / Yearly
We are looking for a detail-oriented Customer Service/Order Entry specialist to join a growing manufacturing organization. This permanent position supports customers and internal teams by managing part quotations, entering orders, and helping maintain reliable after-market product availability. The role is well suited for someone who enjoys balancing customer communication, purchasing coordination, and administrative accuracy in a fast-paced environment. Responsibilities:<ul><li>Utilize SAP software to prepare accurate and detailed quotes for after-market parts.</li><li>Collaborate with suppliers to determine lead times and ensure timely delivery of parts.</li><li>Work closely with procurement teams in US and Europe to optimize inventory and meet customer demands.</li><li>Process customer orders efficiently and accurately.</li><li>Field customer inquiries.</li></ul>They offer fantastic benefits, work life balance, and a team atmosphere in a beautiful renovated office! To be consider apply today or email your resume to Kelsey.Ryan@roberthalf(.com)
2026-09-14T00:00:00Z

Patient Financial Access Facilitator

New Haven, CT
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Patient Financial Access Facilitator to support front-end patient access activities for a healthcare organization in New Haven, Connecticut. This Contract position focuses on creating a smooth patient experience by managing registration, appointment coordination, and financial clearance with accuracy and professionalism. The ideal candidate will be comfortable working in a fast-paced setting, communicating clearly with patients and care teams, and ensuring insurance and billing details are captured correctly for each visit. Responsibilities: • Welcome patients and complete check-in and check-out activities while accurately entering and updating demographic, insurance, and account information. • Coordinate new and existing patient appointments by matching visit type, provider, and timing with departmental guidelines and patient needs. • Verify patient identity using established safety procedures and obtain required signatures, authorizations, and supporting documentation. • Review insurance coverage and eligibility, record payer information correctly, and collect co-pays or outstanding balances in line with policy. • Assist patients who need additional support, including those with language, hearing, or mobility needs, and help connect them with appropriate resources. • Maintain complete and accurate visit documentation in scheduling and registration systems to support clean billing and timely service. • Monitor wait lists or recall lists and help fill open appointment slots to improve access and scheduling efficiency. • Work closely with clinical and administrative teams to resolve registration, scheduling, and insurance-related issues in a timely manner.
2026-10-02T00:00:00Z

Customer Experience & Onboarding Specialist

Tarrytown, NY
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully. Responsibilities: • Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption. • Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners. • Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success. • Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed. • Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps. • Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems. • Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them. • Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials. • Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience. • Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
2026-10-07T00:00:00Z

13 results for Medical Customer Service Rep in Shelton, CT