<p>Robert Half is seeking an <strong>Executive IT Support Engineer</strong> to provide high-touch, white-glove technical support for senior executives at a large enterprise logistics organization. This onsite role is critical in delivering polished, confident IT support while managing complex desktop, identity, and network issues.</p><p><br></p><p><strong>Duration:</strong> Short-term contract-to-hire </p><p><strong>Schedule:</strong> Monday-Friday (8AM-5PM) </p><p><strong>Location: </strong>100% Onsite - Seattle, Washington </p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the primary IT support resource for executives and senior leadership, providing <strong>white-glove, high-touch support</strong></li><li>Troubleshoot and resolve complex issues across <strong>Windows, macOS, endpoint hardware, mobile devices, printers, and peripherals</strong></li><li>Manage the full <strong>device lifecycle</strong> including imaging, building, provisioning, deployment, and shipping</li><li>Diagnose and resolve <strong>identity and access issues</strong> in Azure Active Directory (Entra ID), including MFA and hybrid device joins</li><li>Troubleshoot <strong>network connectivity issues</strong> including wired, wireless, VPN, and DNS</li><li>Handle escalations confidently and professionally, ensuring a positive executive experience</li><li>Communicate technical issues clearly and effectively without diminishing executive confidence</li><li>Assist with broader enterprise IT support tasks as needed when not actively supporting executives</li><li>Represent IT with professionalism, poise, and credibility, acting as a trusted advisor to senior leadership</li></ul>
• Run the daily office operations for our Seattle, WA location.<br>• Ensure the office workspace and common areas are clean, safe, and organized.<br>• Greet visitors with warm hospitality and complete the guest registration process.<br>• Receive mail, package shipments, and deliveries and distribute mail to their respective recipients.<br>• Answer the main office phone line.<br>• Order and keep drinks, snacks, and office supplies well-stocked.<br>• Coordinate with building management and vendors on facilities and maintenance issues.<br>• Coordinate several internal operational systems including keycards for employees, parking, and all facilities.<br>• Host candidates during in office interviews and customers or partners for tours, ensuring a great experience.<br>• Participate in planning and attend company local events for the holidays and quarterly events.<br>• Ensure all white boards are cleared at the end of every shift.<br>• Coordinate catering as required (ordering, set up, and take down).<br>• Evaluate potential new vendors and office improvements to ensure a clean, safe, and organized office for employees.<br>• Create and maintain office reference material inclusive of visitor processes and ensure adherence to guidelines.<br>• Position requires the ability to stand, squat, reach, and lift up to 50lbs.<br>• Other job-related duties as assigned.<br>Administrative Assistant,Administrative Assistance,Answering Inbound Calls,Administrative Office,Data Ent
