18 results for File Clerk in Schaumburg, IL

Data Entry Clerk We are offering a long-term contract employment opportunity for a Data Entry Clerk in the Manufacturing industry, located in Lombard, Illinois. In this role, you will be primarily accountable for the accurate and efficient processing of customer credit applications, maintaining customer credit records, and handling customer inquiries. Responsibilities:• Efficiently process and review traffic images and videos for violations• Handle daily Supervisor Confirms and out-of-state license plate and owner information look-ups and entry• Accurately process violation records in accordance with established processes and procedures• Manually correct Owner names and addresses that exceed 30 characters prior to confirmation• Assist in information lookup in LexisNexis for violation records with license plates that cannot be acquired through SOS or Nlets• Utilize 10 Key Skills, Microsoft Excel, and Microsoft Word for data entry and organizing files• Proactively identify and communicate effective solutions to problems encountered in daily operations• Conduct calculations, scanning, and typing tasks as needed• Provide excellent customer service and handle email correspondence effectively The salary range for this position is $16 to $17.25/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

ONSITE Data Entry/Remittance Processor The Receivables Operations division supports lockbox services delivered to wholesale (corporate), public sector state government, and Federal government clients. The firm’s Receivables Operations division enables customers to outsource their accounts receivable functions by accepting traditional paper-based payments, digitizing supporting documents, and capturing key information on their behalf. Our clients value our ability to speed up the collection of payments by getting the check that's "in the mail" deposited into the biller's account as quickly as possible. Receivables Operations is a people driven process at its core, and there are several initiatives underway to utilize emerging technologies to further expedite delivery to our clients. Being a member of the Receivables team right now present a unique opportunity to grow in and influence an evolving operation.Roles and Responsibilities: <ul><li>Inserting customer and account data by inputting text and numerical information from source documents</li><li>Reviewing data for deficiencies or errors</li><li>Correcting inaccuracies and validating output</li><li>Keeping information confidential</li></ul>Skills:<ul><li>Remittance Processing/Banking operations experience preferred </li><li>Ability to confirm and/or correct data that is presented for data capture to align to information on document </li><li>Maintain efficient rate of productivity and high rate of accuracy </li><li>Alphanumeric data entry skills </li><li>Must be able to meet deadlines and be flexible to support peak volumes </li><li>Must be able to follow outlined processes and procedures accurately </li><li>Must be able to work in a team environment with a diverse group </li><li>Flexibility and willingness to learn and be utilized in all areas of operation </li><li>Open minded with a positive attitude </li><li>Physical requirements: Sitting – up to 100% of the time, Standing – up to 10% of the time, Walking – up to 10% of the time </li><li>Complete a 3-Minute Typing Assessment must be able to type 30 WPM</li></ul>

Customer Service Representative We are offering a contract to permanent employment opportunity in the Waste, Refuse & Environmental Waste Mgt industry. Located in Elk Grove Village, Illinois, this role as a Customer Service Representative involves a significant degree of customer interaction and internal coordination. Key responsibilities: • Address customer inquiries and concerns, providing prompt and effective solutions • Receive customer orders via phone or in-person, ensuring accurate processing • Record customer interactions meticulously, maintaining up-to-date customer records • Coordinate with other departments to manage and resolve customer disputes effectively • Ensure timely and accurate processing of customer credit applications • Collect deposits, prepare change of address records, and issue discontinuance orders as required • Promote goodwill through the delivery of high-quality customer service • Engage in the sale of new or additional services, as opportunities arise • Perform general office duties including data entry, email correspondence, and scheduling appointments • Contribute to a high-volume call center environment, handling both inbound and outbound calls.

Customer Service Representative An exciting Customer Service Lead based near Elk Grove Village, Illinois. As a Customer Service Representative Lead, you will be a key player in our clients customer care team, addressing customer queries, managing customer escalations, and ensuring high-quality customer service. Compensation: $55k-$60k AnnuallyBenefits: Medical, Dental, Vision, 401k, Paid Holidays, PTO, and Sick days Responsibilities • Solves customer issues effectively and manages customer escalations in a timely manner. • Trains and develops the Customer Care Team to enhance their performance and skills. • Handles technical and customer escalations with professionalism and efficiency. • Maintains and updates corporate ordering portals and product catalogs. • Enters and processes orders in SAP, ensuring accuracy and timeliness of order fulfillment. • Other duties as required.

Front Desk Coordinator We are looking for a Front Desk Coordinator to join our team in Chicago, Illinois. As a Front Desk Coordinator, you will be responsible for managing front desk operations, organizing space, answering phones, and scheduling meetings and events. This role offers a short-term contract employment opportunity. Responsibilities: • Oversee the management of front desk operations. • Ensure the optimal organization of workspace. • Handle incoming calls and redirect them as necessary. • Schedule and coordinate meetings and events. • Serve as a Facility Service Coordinator, addressing any facility-related issues.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the Manufacturing industry, based in Lombard, Illinois, United States. As a Customer Service Representative, your primary role will involve handling customer inquiries, managing customer accounts, and maintaining a comprehensive record of customer interactions. Responsibilities • Accurately and efficiently process customer transactions related to violation payments.• Maintain a detailed record of customer interactions on the RedCheck system.• Respond to customer inquiries related to the photo enforcement programs in a timely and detail oriented manner.• Monitor customer accounts and take appropriate actions when necessary.• Communicate effectively with team leads on escalated issues.• Ensure daily check of work email and other company communication channels.• Perform additional duties as assigned.• Use Microsoft Excel and Word for data entry and order entry.• Schedule appointments and manage inbound and outbound calls. The salary range for this position is $18.50hr to $18.75hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the Manufacturing industry, based in Lombard, Illinois, United States. This role involves handling customer inquiries related to the photo enforcement programs, managing customer accounts, and ensuring all customer interactions are logged accurately and efficiently. Responsibilities:• Professionally respond to incoming calls ensuring proper grammar and tone.• Investigate and resolve customer queries related to photo enforcement programs.• Record detailed comments on customer interactions in the RedCheck system.• Communicate escalated issues to the Team Lead in a timely manner.• Assist customers with credit card transactions for violation payments.• Regularly check work email and other company communication channels.• Perform tasks assigned beyond the regular responsibilities.• Manage data entry and order entry tasks.• Use Microsoft Excel and Word for various tasks.• Schedule appointments as and when required. The salary range for this position is $18.50 to $18.75. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Biglinual Spanish/English-Customer Service Representative... We are offering a permanent employment opportunity for a Bilingual Spanish/English-Customer Service Representative in CHICAGO, Illinois. The role involves supporting our contact center by servicing customers through inbound/outbound calls and emails. As a representative, you will be expected to excel in communication, demonstrate attention to detail, possess strong problem-solving skills, and thrive in a fast-paced environment. Responsibilities: • Deliver exceptional customer experiences through incoming telephone calls in a high-volume contact center environment • Handle callers' requests efficiently, accurately, and professionally, ensuring timeliness and ownership • Build rapport quickly and respond to customers compassionately, exceeding expectations consistently • Navigate multiple systems and applications to research, analyze, and resolve customer inquiries • Maintain performance and quality standards while providing a positive phone experience for our customers • Learn the basic concepts of personal lines insurance principles and the products we offer to our customers • Collaboratively work with team members and business partners to enhance the customer experience • Respond to special requests and complete additional tasks and duties as assigned • Analyze information to make appropriate decisions and solve problems • Work scheduled shifts, with the potential for overtime and weekend work as needed.

Customer Service Representative -Producer Services We are currently offering a long term contract employment opportunity for a Customer Service Representative -Producer Services. As part of our team, you will be tasked with providing superior customer support in a fast-paced, high-volume environment. You will be responsible for handling customer inquiries through inbound and outbound calls and emails, maintaining customer records and ensuring customer satisfaction. Responsibilities: • Deliver exceptional customer experiences via incoming telephone calls and emails. • Resolve customer inquiries by navigating multiple systems and applications to research and analyze requests. • Maintain performance and quality standards to ensure a positive customer experience. • Work collaboratively with team members and business partners to meet customer needs. • Handle special requests and complete additional tasks as needed. • Demonstrate strong problem-solving skills and attention to detail in a fast-paced environment. • Learn the basic concepts of personal insurance principles and the products we offer. • Assume ownership and demonstrate timeliness in handling customer requests in an accurate and detail oriented manner. • Build rapport with customers and respond to their needs in a compassionate, respectful, accurate, and timely manner. • Analyze information to make appropriate decisions and solve problems.

Customer Service Representative-CWB (Chubb Workplace Bene... We are offering a permanent employment opportunity for a Customer Service Representative-CWB (Chubb Workplace Benefits) in Chicago, Illinois. This role is within the insurance industry and will require you to support the CWB Chubb Workplace Benefits contact center by servicing customers through inbound/outbound calls and emails. This role is based in a high-volume contact center where you will be expected to deliver exceptional customer experiences. Responsibilities: • Respond to customer inquiries via incoming telephone calls and emails, providing a superior customer experience in a fast-paced, high-volume contact center environment. • Build rapport quickly and respond to customers in a compassionate manner by identifying and exceeding expectations, responding in a respectful, accurate, timely manner, and consistently meeting commitments. • Navigate multiple systems and applications to research, analyze, and resolve customer requests and inquiries. • Uphold performance and quality standards within the contact center. • Analyze information to make appropriate decisions and solve problems while maintaining a positive phone experience. • Learn the basic concepts of personal lines insurance principles and Chubb and Combined products offered to our CWB customers. • Collaborate with team members and business partners to provide a positive customer experience. • Work 40 hours a week on a scheduled shift between the hours of 7am-8pm CST, with the flexibility to work overtime and weekends as needed. • Assist with special requests as required. • Undertake additional tasks, projects, and duties as assigned.

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. As a vital part of our team, you will be the primary point of contact for our customers, handling inquiries, ensuring accurate records, and facilitating efficient order processing. Responsibilities: • Serve as the main internal contact for managing orders and related queries.• Manage and respond to incoming emails from various internal sources.• Facilitate accurate inventory management, including item setup validation, purchase order processing, and communication with the warehouse.• Work in collaboration with all Account Management, Client Services, Production, Finance, and operations staff.• Prioritize orders and projects, including prompt expediting of emergency requests.• Maintain and distribute various reports as needed to ensure daily requirements are met.• Generate clear, consistent communication to internal and external team members regarding status and requirements of programs.• Follow-through on exception reporting from beginning to end – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions.• Assist with special projects as necessary.• Embody the principles of passion, collaboration, integrity, inventiveness, and proactivity in all interactions and tasks.

Customer Service Representative We are in the process of recruiting a Customer Service Representative for a short-term contract employment opportunity. This role is based in Chicago, Illinois, 60604, United States, and is within the industry. The successful candidate will be primarily tasked with coordinating customer accounts, making outbound phone calls, and maintaining records. Responsibilities: • Conduct data entry tasks, ensuring all customer information is up-to-date and accurate.• Review client documentation regularly in order to maintain a high level of accuracy.• Make outbound phone calls as per the provided script.• Cooperate with the internal team to coordinate minor account details.• Analyze data and collaborate with the internal team to resolve any discrepancies.• Use Microsoft Office 365 for various administrative tasks.• Handle both inbound and outbound calls to provide exceptional customer service.• Manage email correspondence, responding to customer inquiries and resolving any issues promptly.

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. As a Customer Service Representative, you will be instrumental in the processing of customer orders, managing email communication, and troubleshooting any issues that arise. This role involves close collaboration with Account Management, Client Services, Production, Finance, and operations staff. Responsibilities• Oversee the management of daily orders and address related inquiries• Take an active part in special project assignments as needed• Handle incoming emails from various internal sources effectively• Ensure clear and consistent communication with both internal and external team members regarding the status and requirements of programs• Facilitate accurate incoming inventory procedures, including item setup validation, purchase orders, and communication with the warehouse• Actively monitor and resolve exception reports from inception to conclusion• Prioritize orders or projects, including the swift expediting of urgent requests• Maintain and distribute various reports as needed to meet daily requirements• Actively engage with peers from the Merchandising, Client Service, Creative, Sourcing, Vendor Management, and Finance departments• Implement proactive strategies and leverage data to drive better and faster business decisions• Advocate for the continuous improvement of operations and processes to reduce operational burden and enhance the quality of sales and customer interactions.

Customer Service Representative We are seeking a diligent Customer Service Representative. In this role, you will be crucial in managing customer interactions, ensuring the accuracy of customer records and responding to customer inquiries. You will have the important responsibility of monitoring customer accounts and taking necessary actions. Responsibilities: • Accurately and efficiently manage customer credit applications • Maintain precise records of customer credit • Ensure all customer orders are processed and loaded into the company's software program • Confirm deliveries to customers, consulting with the production manager when necessary • Collaborate with the Key Account Manager to report on sales, competitor information, new product development discussions with customers, prices, etc. • Stand in for other sales assistants in their absence • Handle all customer claims in the system and forward them to the quality department • Assist the Key Account Manager in issuing monthly reports and statistics • Maintain excellent customer relationships through detail-oriented, courteous and accurate responses • Issue and process all paperwork related to shipping, including labels, packing slips, invoicing, and scheduling pick-ups with truck companies • Issue pick orders to the warehouse department to ensure timely shipping of orders.

Customer Service Represenative We are offering a permanent employment opportunity for a motivated Customer Service Representative in BURR RIDGE, Illinois. As a Customer Service Representative, you will be at the forefront of customer interaction, ensuring smooth communication and logistics coordination for our clients within the renewable energy industry. Responsibilities • Handle inbound customer inquiries via phone and email, addressing order requests, quotations, and delivery logistics. • Collaborate with FedEx, UPS, SWA Cargo, and other vendors to secure shipping cost estimates, track deliveries, and troubleshoot issues. • Promptly and accurately address customer concerns to maintain high customer satisfaction. • Manage the process of order processing, documenting inventory availability, and ensuring efficient delivery of equipment to customers. • Maintain a high standard for verbal and written communication with clients. • Utilize NetSuite or other large ERP systems for efficient customer management. • Leverage your technical aptitude to adapt quickly to new systems and processes. • Utilize your skills in account management to build and maintain customer relationships. • Coordinate logistics to ensure smooth delivery of services. • Manage vendor relationships to ensure seamless service delivery. • Oversee equipment inventory to ensure availability and efficient allocation. • Conduct inventory analysis to identify trends and make recommendations. • Provide cost estimates to support budgeting and pricing decisions.

Customer Service Representative We are offering an opportunity for a Customer Service Representative to join our team based in Kenosha, Wisconsin. In this role, you'll be instrumental in managing customer communications, processing orders, and maintaining inventory records. This position also involves troubleshooting and resolving issues, as well as collaborating with multiple departments within the organization. Responsibilities: • Handle customer inquiries and resolve issues efficiently • Manage and process customer orders accurately • Maintain precise records of customer orders and inventory • Collaborate with Account Management, Client Services, Production, Finance, and operations staff • Assist in the setup and validation of incoming inventory, purchase orders and liaise with the warehouse • Generate and distribute various reports to meet daily requirements • Prioritize orders and projects, including the expediting of emergency requests • Engage in proactive thought leadership and use data to drive business decisions • Develop promotional campaigns and schedule meetings with key clients to improve sales • Manage incoming emails from various internal sources and communicate clearly with team members regarding program status and requirements.

Customer Service Representative We are opening an opportunity for a Customer Service Representative to join our team in Kenosha, Wisconsin. In this role, you will be an integral part of our operations, ensuring smooth processing of customer orders, maintaining inventory records, resolving issues, and managing internal and external communications. This role offers a contract to permanent employment opportunity. Responsibilities: • Ensure accurate and efficient processing of customer orders and requests. • Maintain and manage inventory records, including validation of item setup, purchase orders, and communication with warehouse. • Handle and resolve any issues or problems related to customer service. • Manage and respond to a variety of incoming emails from different internal sources. • Generate clear, consistent communication to internal and external team members regarding the status and requirements of programs. • Collaborate with Account Management, Client Services, Production, Finance, and other operations staff. • Facilitate the resolution of exception reporting from start to finish – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions. • Prioritize orders and/or projects, including prompt expediting of emergency requests. • Maintain and distribute various reports as needed to ensure daily requirements are met. • Assist with special projects as necessary.

Customer Service Representative We are offering a contract to permanent employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. In this role, you will be heavily involved in order management, handling client inquiries, and maintaining inventory records in the retail industry. You will be part of a collaborative team and your work will have a direct impact on our operational efficiency. Responsibilities: • Handle incoming emails from various sources within the organization • Assist with special projects as needed • Maintain clear and consistent communication with both internal and external team members regarding the status and requirements of programs • Collaborate with Account Management, Client Services, Production, Finance, and operations staff • Ensure accurate incoming inventory by validating item setup, managing purchase orders, and communicating with the warehouse • Follow through on exception reporting from start to finish – generate reports, code items, follow up with stakeholders, and problem solve as necessary to eliminate exceptions • Prioritize orders and/or projects, including the swift expediting of emergency requests • Maintain and distribute various reports as needed to meet daily requirements • Take part in the design of promotional offers, campaign planning, scheduling meetings with key clients, and improving our service offerings • Foster and grow both external and internal relationships through proactive thought leadership and data-driven decision-making • Advocate for continuous improvement of operations and processes to reduce the burden on operations and enhance the quality of sales and customer interactions • Regularly interface with peers from the Merchandising, Client Service, Creative, Sourcing, Vendor Management, and Finance departments.