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18 results for Healthcare Office Services Representative in Santa Cruz, CA

Customer Service Representative

Menlo Park, CA
onsite
Temporary / Contract
22 - 27 USD / Hourly
Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat in a timely manner</li><li>Resolve issues, complaints, and requests with professionalism and accuracy</li><li>Maintain detailed records of interactions and follow-up actions</li><li>Collaborate with internal teams to address customer needs</li><li>Identify opportunities to improve customer experience and processes</li></ul>
2026-06-05T00:00:00Z

Healthcare Administrative Assistant

San Mateo, CA
onsite
Temporary / Contract
30 - 35 USD / Hourly
Robert Half partners with top healthcare organizations to connect detail-oriented and proactive Healthcare Administrative Assistants with fast-paced, dynamic teams here in the peninsula. This opportunity is ideal for someone who enjoys supporting cross-functional teams and is committed to delivering exceptional patient and administrative support. Key Responsibilities:<ul><li>Provide administrative support to healthcare providers, clinical staff, and leadership</li><li>Manage calendars, schedule appointments, and coordinate meetings</li><li>Handle patient intake, registration, and documentation with accuracy and confidentiality</li><li>Maintain and update electronic medical records (EMR/EHR systems)</li><li>Respond to patient inquiries via phone/email in a professional and timely manner</li><li>Assist with insurance verification, billing coordination, and referral processing</li><li>Prepare reports, correspondence, and general office documentation</li><li>Ensure compliance with HIPAA and organizational policies</li></ul>
2026-06-05T00:00:00Z

Healthcare Administrative Assistant

Redwood City, CA
onsite
Temporary / Contract
30 - 35 USD / Hourly
Robert Half partners with top healthcare organizations to connect detail-oriented and proactive Healthcare Administrative Assistants with fast-paced, dynamic teams here in the peninsula. This opportunity is ideal for someone who enjoys supporting cross-functional teams and is committed to delivering exceptional patient and administrative support. Key Responsibilities:<ul><li>Provide administrative support to healthcare providers, clinical staff, and leadership</li><li>Manage calendars, schedule appointments, and coordinate meetings</li><li>Handle patient intake, registration, and documentation with accuracy and confidentiality</li><li>Maintain and update electronic medical records (EMR/EHR systems)</li><li>Respond to patient inquiries via phone/email in a professional and timely manner</li><li>Assist with insurance verification, billing coordination, and referral processing</li><li>Prepare reports, correspondence, and general office documentation</li><li>Ensure compliance with HIPAA and organizational policies</li></ul>
2026-06-05T00:00:00Z

Patient Access Rep

Palo Alto, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Patient Access Rep to support front-end patient registration and admission activities in California. This Patient Access Rep Long-term Contract position is ideal for someone beginning a career in healthcare administration or bringing strong customer service experience from another industry. In this Patient Access Rep role, you will help patients navigate registration, insurance verification, payment collection, and required documentation while delivering detail-oriented service in a fast-paced setting. Responsibilities:• Complete patient intake, admission, and registration activities with attention to accuracy, timeliness, and privacy standards.• Assures secure handling and accurate recording of payments collected at the point-of-service delivery.• Builds a foundational understanding of the different health insurance coverage options and the related processes and procedures.• Able to handle routine/simple patient escalations and perform service recovery.• Escalates any advanced or complex registrations to a more experienced team member.• Greets patients and begins the registration process. Maintains professional communication with various PAS staff medical center staff physicians guests and patients regarding the admitting/registration services rendered. • Meets weekly individual productivity and key performance indicators and standards while following planned priorities as set by the department leadership team.
2026-06-10T00:00:00Z

Patient Access Rep

Palo Alto, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Patient Access Rep to support front-end registration and admission activities for a healthcare setting in Palo Alto, California. This Long-term Contract opportunity is well suited for someone who enjoys helping patients, managing administrative details accurately, and delivering strong service in a fast-paced environment. In this role, you will assist with intake documentation, payment collection, insurance verification support, and routine patient questions while maintaining compliance and productivity standards. Responsibilities:• Complete patient registration and admission tasks with accuracy, ensuring records and supporting documents are properly entered and maintained.• Collect point-of-service payments securely and document transactions in accordance with billing and compliance expectations.• Review available insurance information and other financial resources to help support appropriate coverage and payment processing.• Respond to routine patient questions and concerns with professionalism, resolving straightforward issues and escalating complex matters when needed.• Prepare and obtain required forms and documentation to support admission, billing, and regulatory requirements.• Develop working knowledge of common insurance plans, coverage guidelines, and patient access procedures used in daily operations.• Track individual productivity goals and key performance measures while following departmental priorities and service standards.• Support patient access operations across assigned functional areas as business needs require during rotating shifts. This facility is open 24/7 so you will need to be flexible on schedulingShifts may vary:Morning shifts: 0700-0930Afternoon shifts: 1200-1300Evening shifts: 1700 - 1900And weekend availability is preferred.
2026-06-10T00:00:00Z

Patient Access Rep

Palo Alto, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a Patient Access Rep to support patient registration and front-end access activities for a Long-term Contract position in Palo Alto, California. This role is ideal for someone early in their career who enjoys helping patients, handling administrative tasks accurately, and providing dependable service in a healthcare setting. The position focuses on registration, payment collection, insurance-related support, and completion of required documentation while maintaining compliance and service standards. Responsibilities: • Complete patient intake, admission, and registration activities with a high level of accuracy and professionalism. • Collect point-of-service payments, record transactions correctly, and safeguard funds in accordance with established procedures. • Review insurance details and available financial resources to help support coverage verification and billing readiness. • Respond to routine patient questions and concerns, providing courteous service and basic issue resolution when appropriate. • Prepare and gather required forms and supporting documents to meet billing, regulatory, and compliance needs. • Route complex registration issues or non-routine escalations to senior team members for further review and resolution. • Maintain expected productivity levels and performance targets set by department leadership on a weekly basis. • Support a variety of Patient Access operational tasks based on departmental priorities and daily workflow needs.
2026-06-10T00:00:00Z

Bilingual Spanish/English Patient Access Representative

Palo Alto, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are looking for a Bilingual (Spanish/English) Patient Access Representative to support this onsite front-end patient registration and admission activities for a Long-term Contract position in Palo Alto, California. This role is well suited for someone early in their career who brings strong customer service skills, attention to detail, and a detail-oriented approach to patient interactions. The selected candidate will help verify coverage, collect required documentation, process point-of-service payments, and assist with routine service needs while maintaining accuracy, compliance, and productivity standards. Responsibilities:• Register patients accurately and complete admission-related tasks while ensuring required forms and supporting documents are properly gathered and recorded.• Verify insurance details and other available financial resources to help support billing accuracy and patient access to care.• Receive and document payments collected at the time of service using secure cash-handling and payment-processing practices.• Respond to routine patient questions and concerns in a courteous manner, providing timely assistance and appropriate follow-up.• Address straightforward service issues and escalate complicated registration matters to senior team members when needed.• Meet departmental productivity goals and weekly performance expectations by managing assigned priorities efficiently.• Use patient access systems and related software to maintain complete, accurate records and support daily operational workflows.Bil
2026-06-10T00:00:00Z

Healthcare Recruiter

Fremont, CA
onsite
Temporary / Contract
40 - 40 USD / Hourly
100% ON-SITE FREMONT, CACONTRACT To Hire ROLE - HEALTHCARE RECRUITERESTIMATED 3 MONTH CONTRACT to hire We are looking for an experienced Healthcare Recruiter to support staffing efforts for a healthcare organization in California. Must have acute-care recruiting experience. This is a contract opportunity focuses on recruiting for hospital-based positions, with an emphasis on acute care talent, and requires a strong understanding of healthcare staffing standards. The ideal candidate will drive the recruitment process from initial outreach through onboarding while helping maintain a consistent pipeline of experienced candidates. Responsibilities:• Lead end-to-end recruitment activities for hospital and acute care openings, managing each stage from intake through successful placement.• Build and sustain candidate pipelines by leveraging job boards, industry networks, employee referrals, and healthcare-focused sourcing channels.• Evaluate applicants by reviewing clinical backgrounds, required licensure, certifications, and overall alignment with organizational culture and patient care expectations.• Partner with hiring teams to coordinate interviews, gather feedback, and move suitable candidates efficiently through the selection process.• Prepare and deliver employment offers while guiding candidates through pre-employment steps and onboarding requirements.• Ensure recruiting practices follow healthcare compliance standards, including credential verification and background screening processes.• Maintain accurate candidate records and workflow activity within the applicant tracking system, with Workday experience strongly prefe
2026-06-11T00:00:00Z

Medical Front Desk Specialist

Palo Alto, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Job SummaryWe are seeking a friendly, organized, and detail-oriented Medical Front Desk / Patient Scheduling candidates to join our client's healthcare team. This role is responsible for providing excellent customer service while managing patient scheduling, registration, and front office operations in a fast-paced medical environment. Most positions are onsite in Palo Alto, CA. Responsibilities<ul><li>Answer high-volume inbound calls and assist patients with scheduling appointments</li><li>Check patients in and out for appointments</li><li>Verify insurance information and update patient demographics</li><li>Maintain accurate patient records in the electronic medical record (EMR) system</li><li>Provide patients with information regarding appointments, referrals, and office policies</li><li>Coordinate schedules for providers and ensure efficient patient flow</li><li>Handle front desk administrative duties including scanning, filing, faxing, and data entry</li><li>Maintain HIPAA compliance and patient confidentiality at all times</li><li>Deliver professional and compassionate customer service to patients, families, and staff</li></ul>
2026-06-12T00:00:00Z

Patient Access Specialist

Palo Alto, CA
onsite
Temporary / Contract
25 - 32 USD / Hourly
<ul><li>Responsible for greeting patients, verifying insurance information, scheduling appointments, and ensuring accurate patient registration in a fast-paced healthcare environment.</li><li>Provides excellent customer service while managing patient check-in/check-out, data entry, insurance verification, and front office administrative support.</li><li>Supports daily patient access operations by assisting with registration, appointment coordination, insurance verification, and maintaining accurate medical records.</li><li>Acts as the first point of contact for patients by delivering professional customer service, completing registrations, and assisting with healthcare administrative tasks.</li><li>Seeking a detail-oriented professional to support patient registration, insurance verification, scheduling, and front desk operations within a busy medical office.</li></ul>
2026-06-12T00:00:00Z

Customer Service Specialist

Hayward, CA
onsite
Temporary / Contract
26 - 36 USD / Hourly
We are looking for a Customer Service Specialist to support front desk and accounts payable activities in Hayward, California. This Long-term Contract opportunity is ideal for someone who enjoys providing responsive service, organizing administrative workflows, and ensuring financial documents are handled accurately. The person in this role will help maintain smooth daily operations by managing incoming communications, coordinating invoice processing steps, and assisting internal teams with timely follow-up. Responsibilities: • Support invoice handling by date-marking incoming documents, organizing them for daily processing, and routing items to the correct next step. • Enter approval-required invoices into the appropriate system so they are properly logged and tracked. • Scan financial documents and place them into designated electronic folders for review and authorization. • Assist with vendor statement matching and reconciliation tasks in partnership with the Accounts Payable team. • Respond to questions and service requests promptly, ensuring issues are followed through to completion with a strong customer-focused approach. • Manage incoming calls and direct inquiries to the appropriate contacts while gathering accurate information as needed. • Sort incoming mail, maintain filing systems, and retrieve records or supporting documents upon request. • Monitor and restock departmental office supplies to help maintain uninterrupted daily operations. • Carry out duties in alignment with hospital service expectations and established quality standards.
2026-06-15T00:00:00Z

Customer Service Specialist

Hayward, CA
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are looking for a Customer Service Specialist to support front desk and administrative operations in Hayward, California. This Long-term Contract opportunity is ideal for someone who enjoys delivering responsive service, managing office workflows, and assisting with accounts payable support tasks in a fast-paced hospital environment. The person in this role will help keep documentation organized, respond to inquiries efficiently, and contribute to smooth daily departmental operations during an evening shift. Responsibilities: • Provide courteous front desk and administrative support by responding to questions, addressing service requests, and ensuring timely follow-up on customer needs. • Assist the accounts payable team by reconciling vendor statements and helping maintain accurate financial records. • Receive incoming invoices, apply date-of-receipt tracking, and organize documents for daily processing. • Enter approval-required invoices into the appropriate system to support proper documentation and routing. • Scan invoice records and upload them to the correct electronic folders each day for review and approval. • Sort incoming mail, maintain organized files, and retrieve supporting documents when requested. • Monitor and replenish departmental office supplies to help maintain uninterrupted daily operations. • Uphold service quality expectations and follow established hospital standards in all assigned duties.
2026-06-15T00:00:00Z

Customer Service Specialist

Hayward, CA
onsite
Temporary / Contract
26 - 36 USD / Hourly
We are looking for a Customer Service Specialist to support front desk and administrative operations in Hayward, California. This Long-term Contract position is ideal for someone who enjoys delivering responsive service, coordinating document workflows, and assisting with accounts payable support in a fast-paced hospital environment. The person in this role will help keep daily office processes organized while ensuring questions, requests, and financial documents are handled accurately and on time. Responsibilities: • Support accounts payable activities by reviewing vendor statements and helping resolve reconciliation discrepancies. • Receive incoming invoices, apply accurate receipt tracking, and organize documents for timely processing each day. • Enter invoices that need authorization into the appropriate system so they can be logged and routed correctly. • Scan approval-related invoice documents and place them in the correct electronic folders on a daily basis. • Respond promptly to inquiries, follow through on open requests, and maintain a high standard of customer service and quality. • Manage departmental supply inventory and coordinate replenishment to keep daily operations running smoothly. • Sort incoming mail, maintain organized files, and retrieve records or supporting documents when needed. • Handle inbound calls, direct inquiries to the appropriate contacts, and communicate professionally with staff and customers. • Carry out daily responsibilities in alignment with established hospital service expectations and workplace standards.
2026-06-15T00:00:00Z

Client Service Associate

Foster City, CA
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
Client Associate / Sr. Client Associate | High-Growth Wealth Management Opportunity $80K–$100K Base + Bonus + Exceptional Benefits Including a jaw-dropping 15% 401(k) contribution on TOTAL compensation — not a match.Looking for more than just another client service role?What if your next move gave you exposure to a nearly $2B book of business, ultra-high-net-worth clients, elite investment professionals, and a clear runway for long-term growth inside one of the most respected names in wealth management?A premier private wealth platform managing $70B+ in client assets is looking for a Client Associate / Sr. Client Associate to join a highly collaborative advisory team supporting sophisticated high-net-worth relationships. This is not a transactional service role—it’s a seat at the table.You’ll become a trusted partner to Wealth Advisors and clients alike, helping drive a world-class client experience while gaining hands-on exposure to investment management, portfolio operations, complex account activity, reporting, and relationship management. Why This Role Stands Out✔ Support an experienced Wealth Advisor team managing nearly $2B AUM across sophisticated client relationships ✔ Join a high-growth office where learning, mentorship, and career progression are strongly encouraged ✔ Work alongside a friendly, highly collaborative bi-coastal team ✔ Beautiful Financial District office and a culture that genuinely invests in its people
2026-05-31T00:00:00Z

Client Service Associate

San Jose, CA
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
Client Associate / Sr. Client Associate | High-Growth Wealth Management Opportunity $80K–$100K Base + Bonus + Exceptional Benefits Including a jaw-dropping 15% 401(k) contribution on TOTAL compensation — not a match.Looking for more than just another client service role?What if your next move gave you exposure to a nearly $2B book of business, ultra-high-net-worth clients, elite investment professionals, and a clear runway for long-term growth inside one of the most respected names in wealth management?A premier private wealth platform managing $70B+ in client assets is looking for a Client Associate / Sr. Client Associate to join a highly collaborative advisory team supporting sophisticated high-net-worth relationships. This is not a transactional service role—it’s a seat at the table.You’ll become a trusted partner to Wealth Advisors and clients alike, helping drive a world-class client experience while gaining hands-on exposure to investment management, portfolio operations, complex account activity, reporting, and relationship management. Why This Role Stands Out✔ Support an experienced Wealth Advisor team managing nearly $2B AUM across sophisticated client relationships ✔ Join a high-growth office where learning, mentorship, and career progression are strongly encouraged ✔ Work alongside a friendly, highly collaborative bi-coastal team ✔ Beautiful Financial District office and a culture that genuinely invests in its people
2026-05-31T00:00:00Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
29 - 39 USD / Hourly
We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for someone who can manage emergency and routine calls with accuracy, sound judgment, and a calm, detail-oriented approach. The role serves as a central point of communication for facilities and security-related requests, ensuring timely dispatch, clear documentation, and consistent shift-to-shift coordination. Responsibilities:• Monitor incoming radio and phone communications, assess urgency, and coordinate the appropriate response when safety or operational issues arise.• Gather complete details from callers, including location, incident type, and relevant conditions, and document the information accurately in the designated work order system.• Dispatch facilities, security, or other response teams based on the nature of each request and follow through to support timely resolution.• Maintain precise service records, log updates, and work order notes to ensure all activity is tracked clearly and consistently.• Review active workflows throughout the shift to confirm that emergency and non-emergency requests are handled efficiently and according to established procedures.• Prepare routine operational reports using standard office software such as Microsoft Word and Excel.• Communicate important updates, unresolved issues, and emerging concerns to incoming team members during shift handoff.• Work closely with supervisors, responders, and partner departments to support coordinated action and effective communication across operations.
2026-06-10T00:00:00Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
24.28 - 24.28 USD / Hourly
We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position will serve as a central point of contact for emergency and non-emergency facility-related calls, ensuring each request is assessed accurately and routed without delay. The role requires sound judgment, clear communication, and consistent documentation in a fast-paced healthcare environment. Responsibilities: • Monitor incoming radio and call activity to identify urgent situations and coordinate the appropriate response teams when safety concerns arise. • Gather essential details from callers, including location, issue type, and severity, to support timely and accurate dispatch decisions. • Record service requests, incident details, and ongoing updates in the designated asset and work order management system. • Decide whether facilities, security, or other internal groups should respond based on the nature of each request. • Maintain complete shift logs and work order records to ensure accurate tracking of activity and follow-up actions. • Prepare routine operational reports using standard office software such as Microsoft Word and Excel. • Provide detailed shift handovers so incoming staff are informed of unresolved issues, active incidents, and priority tasks. • Review daily workflows to confirm that both urgent and routine requests are handled professionally and within expected timeframes. • Communicate closely with supervisors, dispatch personnel, facilities staff, and security teams to support coordinated operations.
2026-06-10T00:00:00Z

Medical Eligibility and Payment Posting Specialist

Pleasanton, CA
onsite
Temporary / Contract
27 - 33 USD / Hourly
We are looking for a Medical Eligibility and Payment Posting Specialist to support healthcare revenue cycle operations in Pleasanton, California. This Long-term Contract position focuses on verifying coverage, reviewing coding-related information, posting payments accurately, and helping ensure patient accounts are updated correctly. The ideal candidate brings strong knowledge of outpatient coding standards, insurance and Medicaid eligibility processes, and patient billing support within a medical environment. Responsibilities:• Verify insurance, Medicaid, and patient coverage details to confirm benefits and eligibility before services are processed.• Post payments to patient accounts with accuracy, reconcile transactions, and investigate discrepancies that affect account balances.• Review medical coding information using ICD-10 and CPT guidelines to support clean claim and billing workflows.• Prepare and distribute patient statements while helping resolve account questions related to charges, payments, and coverage.• Maintain complete and accurate documentation within billing and coding records to support compliance and audit readiness.• Coordinate with internal teams to address claim issues, eligibility questions, and payment posting exceptions in a timely manner.• Assist with updates to workflows or systems when needed as part of ongoing operational support responsibilities. If you are interested in this role, please apply today and call us at (510) 470-7450
2026-06-11T00:00:00Z