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12 results for Help Desk Tier 1 in Sandy Springs, GA

Help Desk III
  • Atlanta, GA
  • remote
  • Temporary
  • 28.00 - 35.00 USD / Hourly
  • <p>We are looking for a Tier III Support Technician to serve as an escalation point for complex technical issues and support enterprise IT environments across endpoints, servers, and cloud platforms. This role requires deep technical troubleshooting, systems administration skills, and the ability to work independently on advanced issues and projects.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as Tier III escalation support for complex endpoint, system, and network issues</li><li>Troubleshoot Windows/macOS endpoints, servers, and enterprise applications</li><li>Administer Active Directory, Group Policy, Microsoft 365, and identity platforms</li><li>Manage endpoint management tools (Intune, SCCM/MECM, JAMF, etc.)</li><li>Diagnose and resolve performance, security, and configuration issues</li><li>Implement and support security policies, patching, and vulnerability remediation</li><li>Collaborate with network, server, and security teams on infrastructure projects</li><li>Document solutions, procedures, and knowledge base articles</li><li>Mentor Tier I/II technicians and provide technical guidance</li></ul><p><br></p>
  • 2026-01-27T15:53:35Z
System Support Analyst
  • Atlanta, GA
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>We are partnering with a client based in Midtown, Atlanta, GA that is looking to add a Systems Support Analyst to their growing IT team. This is a great opportunity for someone who is Mac-focused, service-oriented, and enjoys providing white-glove support in a creative, fast-paced environment. You’ll support multiple internal teams while working closely with a small, collaborative IT group.</p><p>This role is hybrid (in-office and remote) and offers strong growth potential as the organization continues to expand.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 1 technical support to end users via in-person, remote, chat, and email</li><li>Diagnose and resolve hardware and software issues in a primarily macOS environment, with some Windows support</li><li>Deliver white-glove customer service and clear communication to users at all levels</li><li>Image, configure, and onboard new users and machines (primarily Macs)</li><li>Install, test, and configure workstations, peripherals, and software</li><li>Support Adobe Creative Cloud and creative production tools</li><li>Use Kandji (Iru) for Mac endpoint management (Jamf experience a plus)</li><li>Log, track, and document support requests in the help desk system</li><li>Escalate complex or urgent issues to senior team members as needed</li><li>Support and maintain office AV equipment for internal and client meetings</li><li>Assist with inventory tracking for hardware, software, and licenses</li><li>Partner closely with a small (4-person) IT team to support day-to-day operations</li></ul>
  • 2026-01-29T15:33:42Z
Tech Support Lead
  • Dacula, GA
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p>We are looking for a skilled Tech Support Lead to oversee IT operations and provide exceptional technical assistance to our team. Based 35 miles northeast of downtown Atlanta and this role requires a proactive individual capable of managing support systems, troubleshooting issues, and ensuring seamless functionality of IT resources. The ideal candidate will excel in customer service, problem-solving, and maintaining high standards of efficiency and communication.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive technical support, ensuring IT systems operate smoothly and meet business requirements.</p><p>• Track and manage service requests and incidents using the Helpdesk system, guaranteeing accuracy and timely resolutions.</p><p>• Diagnose and resolve issues related to applications, hardware, and systems, collaborating with vendors when necessary.</p><p>• Maintain high levels of customer satisfaction by adhering to service level agreements and providing clear, effective communication.</p><p>• Investigate and address system disruptions, enhancing functionality, availability, and performance.</p><p>• Provide user support for company systems, gather requirements for improvements, and drive adoption initiatives through training and communication.</p><p>• Facilitate IT onboarding and offboarding processes, ensuring secure and efficient management of user access and equipment.</p><p>• Develop and maintain knowledge base documentation to standardize processes and solutions.</p><p>• Lead on-site IT service improvement projects, ensuring successful implementation and adherence to company policies.</p><p>• Escalate unresolved technical issues to higher-level teams while following change management protocols.</p>
  • 2026-02-02T23:24:01Z
Patient Care Coordinator
  • Stockbridge, GA
  • remote
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • <ul><li>Welcome all patients and maintain high level of customer service </li><li>Inbound and outbound phone calls, 50-75 per day </li><li>Schedule & confirm all patient appointments </li><li>PPI Intake and processing </li><li>Collect and verify medical insurance information for patients </li><li>Ordering and receiving office supplies </li><li>Payment processing </li><li>Hearing Aid supplies inventory management </li><li>Maintain office cleanliness </li><li>Uphold and maintain all HIPPA standards </li></ul><p><br></p>
  • 2026-02-03T20:13:40Z
Demand Generation Coordinator
  • Atlanta, GA
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Demand Generation or ABM Coordinator (Contract)</p><p>Contract Duration: February – Mid-June</p><p>Reports to: ABM Contractor / Global Campaigns Lead</p><p>Can be remote (east coast hours)</p><p><br></p><p>Role Overview</p><p>We are seeking a proactive, execution-oriented Demand Generation or ABM Coordinator to join our Global Campaigns team. Your mission is to provide tactical support for our high-priority marketing programs, ensuring our campaigns are built, launched, and tracked with precision.</p><p><br></p><p>While you will specifically support our Account-Based Marketing (ABM) efforts, we are looking for a well-rounded Demand Gen specialist who understands how to move prospects through a funnel. This is a "doing" role—perfect for someone who enjoys the technical side of marketing and wants to see their work directly impact the sales pipeline.</p><p><br></p><p><br></p>
  • 2026-01-30T19:08:41Z
Senior Attorney
  • Hoschton, GA
  • remote
  • Permanent
  • 200000.00 - 300000.00 USD / Yearly
  • <p>&#127775; <strong>Now Hiring: Remote Law Firm Partner – Intellectual Property (IP) Specialty</strong> &#127775;</p><p><br></p><p>Are you a <strong>rainmaker</strong>, a <strong>difference‑maker</strong>, and a <strong>leader in the making</strong>? Ready to join a modern, fully remote boutique IP firm where transparency, flexibility, and high‑level technical expertise drive success?</p><p><br></p><p>Our client—a <strong>virtual‑first, debt‑free, boutique intellectual property firm</strong> —is seeking an experienced <strong>Partner-Level Attorney</strong> to help lead the practice and continue building a world-class team. This is an exceptional opportunity for a true go‑getter who values autonomy, collaboration, and a culture built on trust—not bureaucracy.</p><p><br></p><p>⚖️ <strong>100% Remote</strong></p><p>⚖️ <strong>Direct Hire</strong></p><p>⚖️ <strong>Bring Your Team (Associates / Patent Agents / Partners)</strong></p><p>⚖️ <strong>Must be barred and in good standing in the state where you practice</strong></p><p><br></p><p>&#128188; <strong>What You’ll Do</strong></p><p>As a Partner, you’ll lead sophisticated legal work, influence firm direction, and expand your practice with full back-end operational support.</p><p><br></p><p>Your responsibilities may include:</p><p>&#128313; Advising clients across IP, regulatory IP, and complex technical industries</p><p>&#128313; Driving business development and growing a high-value book of business</p><p>&#128313; Leading complex, multi-dimensional client engagements</p><p>&#128313; Collaborating with attorneys, agents, and technical specialists</p><p>&#128313; Managing your own docket with full autonomy</p><p>&#128313; Building and mentoring a team (if desired)</p><p>&#128313; Contributing to a high-touch, high-service client culture</p><p><br></p><p>You’ll have:</p><p>✔️ Independence</p><p>✔️ Flexibility</p><p>✔️ A supportive, high-caliber talent pool</p><p>✔️ No administrative burdens (the firm handles it all)</p><p><br></p><p>✨ <strong>Who Thrives Here</strong></p><p>✔️ Self-starters with strong client books</p><p>✔️ Leaders who enjoy autonomy and partnership potential</p><p>✔️ Attorneys who’ve worked remote before—or those confident they can</p><p>✔️ Collaborative minds who value precision, transparency & technical excellence</p><p><br></p><p>Attorneys seeking equity partnership pathways will find abundant opportunity to grow and lead.</p>
  • 2026-02-04T19:28:44Z
Business Immigration Attorney
  • Atlanta, GA
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • <p>&#127757; <strong>Join my Client's Team as a Business Immigration Attorney!</strong> ✈️⚖️</p><p>Are you passionate about helping global talent thrive in the U.S.? Do you excel at navigating complex immigration laws and building strategies that make a real impact? If so, my client wants YOU on their team!</p><p><br></p><p><strong>What You’ll Do As A Business Immigration Attorney:</strong></p><p>✅ Represent corporate clients in high-stakes immigration matters</p><p>✅ Lead and mentor a skilled legal team</p><p>✅ Partner with HR and mobility professionals to craft winning visa strategies</p><p>✅ Drive compliance initiatives and support immigration programs</p><p>✅ Stay ahead of evolving immigration regulations and best practices</p><p><br></p><p><strong>Why You’ll Love This Business Immigration Attorney Role:</strong></p><p>✨ Work with top-tier corporate clients on challenging, meaningful cases</p><p>✨ Collaborate in a dynamic, fast-paced environment</p><p>✨ Enjoy opportunities for leadership and professional growth</p><p>✨ Make a difference in the lives of global professionals</p>
  • 2026-01-15T19:44:04Z
Junior Graphic Designer
  • Atlanta, GA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for an entry-level Graphic Designer to join our team in Atlanta, Georgia, on a contract-to-permanent basis. In this role, you will support renowned brands by creating engaging visuals across various platforms, including digital media, marketing campaigns, and event presentations. This is an excellent opportunity for a creative individual eager to grow their design career while collaborating within a dynamic and innovative environment.<br><br>Responsibilities:<br>• Develop visually appealing designs for print, digital, social media, and in-store displays to effectively convey brand messages.<br>• Collaborate with various teams, including corporate, brand, and franchise partners, to execute projects that align with overall objectives.<br>• Manage multiple design projects simultaneously, ensuring deadlines are met and high-quality standards are maintained.<br>• Uphold brand consistency by adhering to established guidelines and ensuring all creative assets reflect the brand identity.<br>• Maintain and organize graphic resources, including updating libraries and ensuring files are easily accessible.<br>• Embrace opportunities to learn from senior designers and explore new techniques to enhance creative output.
  • 2026-01-09T16:38:41Z
Junior Copywriter
  • Atlanta, GA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>We are looking for an entry-level Copywriter to join our creative team in Atlanta, Georgia. As a key player in shaping brand voice and storytelling, you will craft compelling copy across various mediums including campaigns, digital content, and in-store messaging. This is a Contract to permanent position, offering an exciting opportunity to grow professionally while contributing to high-impact projects for well-known brands.</p><p><br></p><p>Responsibilities:</p><p>• Develop clear and engaging copy for campaigns, social media, digital platforms, print materials, and in-store messaging, ensuring alignment with brand voice and audience.</p><p>• Collaborate closely with designers, strategists, and marketing teams to create cohesive messaging across multiple touchpoints.</p><p>• Proofread and refine copy to maintain accuracy, consistency, and brand integrity before final delivery.</p><p>• Adapt writing style and tone to suit diverse brands, audiences, and project requirements.</p><p>• Contribute creative ideas during brainstorming sessions and actively participate in the development of concepts.</p><p>• Utilize briefs, brand guidelines, and workflow tools to ensure projects stay organized and meet deadlines.</p><p>• Manage multiple projects simultaneously, maintaining professionalism and responsiveness to feedback.</p><p>• Stay informed about emerging trends and formats to enhance creative output and brand storytelling.</p>
  • 2026-01-09T19:43:52Z
Associate Attorney
  • Atlanta, GA
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>⚖️ <strong>Associate Immigration Attorney – Join a Team That Values You!</strong> &#127757;✨</p><p><br></p><p>Are you ready to take your legal career to the next level in a <strong>fast-paced, collaborative, and family-friendly environment</strong>? On behalf of my client, I am looking for a <strong>highly organized, driven attorney</strong> who thrives on challenges and wants to make a real impact in the lives of clients navigating the U.S. immigration system.</p><p><br></p><p><strong>Why This Associate Immigration Attorney Role Rocks:</strong></p><p>✅ <strong>No hourly billing stress</strong> – flat-fee structure keeps you focused on what matters: your cases</p><p>✅ <strong>Work-life balance</strong> – flexible schedule, mental health days, and generous perks</p><p>✅ <strong>Career growth</strong> – clear path to partnership track with commissions after 4+ years</p><p>✅ <strong>Amazing benefits</strong> – 401k match, profit sharing, clothing allowance, vacation reimbursement, gym access, and more</p><p>✅ <strong>Community engagement</strong> – opportunities to build your portfolio through marketing, podcasts, and events</p><p><br></p><p><strong>What You’ll Do As An Associate Attorney:</strong></p><p>⚡ Represent clients in family-based immigration matters and litigation before immigration courts and federal courts</p><p>⚡ Supervise and mentor paralegals and legal assistants</p><p>⚡ Prepare filings, legal briefs, and responses for complex immigration cases</p><p>⚡ Collaborate with clients and internal teams to move cases forward efficiently</p><p>⚡ Stay ahead of immigration law trends and compliance requirements</p>
  • 2026-01-15T19:44:04Z
S/4HANA Program Project Analyst
  • Atlanta, GA
  • remote
  • Temporary
  • 50.00 - 60.00 USD / Hourly
  • <p>Role Overview</p><p>The S/4HANA Program Project Analyst plays a key role in supporting day-to-day execution of a large-scale SAP transformation within a financial services environment. Working closely with the Program and Project Managers, this role helps maintain governance rigor, operational cadence, and clear communication across multiple workstreams.</p><p>This position is well suited for someone who thrives on structure, documentation, and keeping complex programs running smoothly.</p><p>Key Responsibilities</p><ul><li>Support program governance activities, including scheduling, milestone tracking, and adherence to delivery standards</li><li>Maintain and update RAID logs (risks, actions, issues, and decisions), ensuring visibility and timely follow-up</li><li>Prepare program-level dashboards, status reports, and executive-ready summaries</li><li>Coordinate cross-functional and cross-workstream meetings, including agendas, materials, and action tracking</li><li>Manage program documentation, version control, and collaboration spaces (SharePoint, Teams, etc.)</li><li>Assist with financial tracking, resource planning, and coordination with vendors and partners</li><li>Support testing coordination, cutover activities, and overall readiness assessments</li><li>Ensure program documentation aligns with internal audit requirements and regulatory standards</li></ul><p><br></p>
  • 2026-01-28T21:08:47Z
S/4HANA Program Operations Analyst
  • Atlanta, GA
  • onsite
  • Temporary
  • 50.00 - 60.00 USD / Hourly
  • <p>Description of Position</p><p>The S/4HANA Program Operations Analyst plays a central role in supporting the execution and governance of a large-scale SAP S/4HANA transformation within a financial services environment. This role partners closely with Program and Project Managers to ensure operational discipline, accurate reporting, and consistent coordination across multiple workstreams.</p><p>The ideal candidate brings strong PMO fundamentals, experience working within complex enterprise programs, and the ability to maintain structure, transparency, and momentum across a fast-moving implementation.</p>
  • 2026-01-28T21:08:47Z