Position Overview: We are seeking a detail-oriented and highly detail oriented IT Support Analyst to join our team and play a pivotal role in ensuring seamless technical operations at our cutting-edge biotechnology facility. This position requires onsite support with a commitment to delivering white glove service to our end users, focusing on both PC and Mac environments (50/50). The ideal candidate will possess a combination of technical expertise and exceptional communication skills to proactively solve IT issues and maintain operational efficiency within our innovative and fast-paced environment. Experience with Microsoft Office 365 and the ability to support diverse teams of researchers, lab staff, and corporate professionals is critical. <br> Key Responsibilities: Deliver comprehensive onsite technical support for scientists, researchers, and administrative staff using PC and Mac platforms. Effectively analyze and troubleshoot issues with specialized software, collaborative tools, and IT infrastructure specific to the biotechnology field. Provide tailored IT support to team members, executives, and VIP personnel, ensuring their technical needs are met swiftly with minimal disruption to productivity. Act as a trusted IT partner by building positive working relationships with diverse teams, offering respectful and proactive assistance. Oversee the installation and maintenance of hardware (desktops, laptops, printers, mobile devices) for cross-functional departments, ensuring compatibility with both PC and Mac systems. Support technical needs for specialized lab equipment, collaborating with third-party vendors when issues arise. Manage and troubleshoot Office 365, including Teams, SharePoint, and Outlook, to ensure optimal collaboration across departments. Assist in user account management, software updates, and licenses for cloud-based and enterprise-level biotech applications.
<p>ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING: </p><p><br></p><p>• Perform user access and account management in Active Directory</p><p>• Support IT asset lifecycle management (procurement, imaging, deployment, tracking, dispositioning) for Diocesan supported hardware and software</p><p>• Provide IT related orientation and training for new hires</p><p>• Prepare, provision, maintain, and retire distributed technology systems (e.g., laptops, desktops, printers, phones, etc.)</p><p>• Support the testing, validation, and documentation of software and hardware systems</p><p>• Create and maintain support documentation for consumption by end-users </p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>
<p><strong>About the Role</strong></p><p>The client is modernizing its print-based provider directories by moving to an automated, data-driven platform. We need an experienced Marketing Assistant / Analyst III to translate complex business requirements into technical specifications, partner with IT and external vendors, and oversee quality assurance from concept through production.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Define requirements.</strong> Partner with subject-matter experts to capture and refine business needs for automated provider directories.</li><li><strong>Design data solutions.</strong> Collaborate with IT teams to build and validate data structures that feed print operations.</li><li><strong>Vendor coordination.</strong> Translate requirements into executable programming specifications and manage day-to-day vendor deliverables.</li><li><strong>Project management.</strong> Drive timelines, track milestones, and communicate status to stakeholders across Marketing, IT, and Operations.</li><li><strong>Quality assurance.</strong> Develop and execute test plans to ensure accuracy, regulatory compliance, and on-time delivery.</li></ul>
<p>Our client, named to FORTUNE’s <em>World’s Most Admired Companies</em> and a <em>Fortune 100 Best Companies to Work For</em>, is hiring a Business Analyst II to join their ATI Salesforce Competency Center.</p><p><br></p><p>In this role, you’ll act as a business consultant, a liaison between stakeholders and technology teams, and a strategic problem-solver helping shape high-level solutions across the organization. You will capture the current state of the business, document <em>as-is</em> processes, design solutions, and support the evolution to <em>future state</em> operations — all aligned to enterprise goals.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Serve as a key translator between business needs and technical teams, shaping scalable Salesforce solutions.</li><li>Gather, document, and refine business requirements for complex, multi-functional initiatives.</li><li>Work with stakeholders to understand current challenges, define business processes, and identify improvement opportunities.</li><li>Document <em>current state (as-is)</em>, partner in building solution designs, and define the <em>future state</em> journey.</li><li>Support Robert Half’s multi-year transition from Salesforce Classic to Lightning, including front office modernization and preparation for agent force/digital labor initiatives.</li><li>Use usability frameworks and tools to present user journeys and process maps.</li><li>Maintain functional knowledge of Salesforce platform capabilities and assist with solution alignment.</li><li>Collaborate on process automation and business transformation projects.</li><li>Use data visualization tools (Power BI, Tableau) and SQL for analysis and insights.</li><li>Build strong cross-functional relationships, facilitating alignment and maintaining high service levels.</li></ul>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Alameda, California. This is a long-term Desktop Support contract position offering the opportunity to support and enhance IT systems, troubleshoot issues, and contribute to the seamless operation of technology infrastructure. The ideal Desktop Support candidate will bring expertise in various technologies and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for software, hardware, and network issues, ensuring swift resolution.</p><p>• Manage and maintain Active Directory, including user accounts and access permissions.</p><p>• Configure and deploy Apple devices, Android systems, and other computer hardware.</p><p>• Utilize Cisco and Citrix technologies to monitor and optimize network systems.</p><p>• Oversee database maintenance and troubleshoot related concerns.</p><p>• Support EO/IR systems, ensuring their functionality and reliability.</p><p>• Perform configuration management tasks to maintain system consistency and accuracy.</p><p>• Execute deployments efficiently, adhering to best practices and organizational standards.</p><p>• Document procedures, solutions, and issues to improve future support processes.</p><p>• Collaborate with team members to identify and implement improvements in IT operations.</p>
<p>We are looking for a skilled Desktop Support Technician to join our team in Pleasant Hill, California. In this Desktop Support role, you will provide direct technical support to users, assisting with hardware and software troubleshooting, equipment repairs, and user onboarding processes. This is a Desktop Support role long-term contract position offering an excellent opportunity to work hands-on with diverse technologies and systems. This desktop Support Role does require some travel in between sites in Contra Costa County. </p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve hardware and software issues for walk-in users with a hands-on approach.</p><p>• Provide clear technical guidance and support, addressing user inquiries and explaining processes effectively.</p><p>• Perform minor repairs on computers, mobile devices, and other essential business tools.</p><p>• Manage and distribute loaner equipment such as laptops, keyboards, mice, and chargers.</p><p>• Demonstrate standard business tools and applications to users, ensuring familiarity and ease of use.</p><p>• Receive and process technical equipment dropped off for repair.</p><p>• Coordinate and execute new user onboarding, including computer hardware setup at various office locations.</p><p>• Build and image up to 20 new computers weekly, ensuring devices are ready for immediate use.</p><p>• Configure and set up profiles for up to 20 new users each week, ensuring seamless access to systems and tools.</p>
<p><strong>Job Opportunity: Asset Management Analyst | San Francisco | $95,000–$115,000 DOE</strong></p><p>A private investment firm based in San Francisco is seeking a highly motivated <strong>Analyst</strong> to join their Asset Management team. This is a unique opportunity to play a key role in maximizing performance across a diverse multifamily real estate portfolio. Ideal candidates will bring strong analytical capabilities, business acumen, and a collaborative mindset.</p><p><strong>Compensation:</strong> $95,000–$115,000, depending on experience </p><p><strong>Location:</strong> San Francisco, CA (hybrid/3 days in office)</p><p> </p><p><strong>Responsibilities</strong>:</p><p><strong>Financial & Operational Analysis:</strong></p><ul><li>Evaluate capital improvement initiatives by analyzing projected financial outcomes and returns</li><li>Partner with the utilities team to identify cost-saving opportunities and reduce operating expenditures</li><li>Deliver thoughtful, data-driven analysis to support decision-making on expense optimization</li><li>Run scenario modeling to measure the impact of different variables on asset performance</li><li>Track key operational indicators, investigate performance deviations, and offer strategic recommendations</li><li>Work cross-functionally to ensure consistency and alignment across financial and operational initiatives</li></ul><p><strong>Investor Reporting & Communication:</strong></p><ul><li>Maintain and provide visibility into asset performance</li><li>Assist with investor presentation materials and performance updates</li><li>Participate in investor calls and meetings by providing data support and strategic insight</li></ul><p><br></p>
<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
<p>Robert Half is seeking a results-driven Billing Analyst with a strong background in accounts receivable (AR), aging analysis, and billing operations to join our client’s dynamic team. As a Billing Analyst, you will play a critical role in ensuring the financial health and accuracy of the organization’s revenue cycle through efficient and detailed billing and reconciliation processes.</p><p>In this role, the ideal candidate will oversee and maintain accurate aging reports, streamline billing operations, and collaborate with cross-functional teams to resolve discrepancies. Strong attention to detail, analytical skills, and the ability to prioritize tasks in a deadline-driven environment are key to success.</p><p><br></p><p>· Oversee the AR process by accurately posting payments, reconciling accounts, and managing outstanding balances for improved cash flow.</p><p>· Regularly update and review accounts receivable aging reports to monitor delinquent accounts, reduce overdue balances, and provide actionable insights to stakeholders.</p><p>· Ensure accurate and timely preparation of customer invoices, credit memos, and billing adjustments, in alignment with agreed-upon terms and contracts.</p><p>· Reconcile discrepancies between payments received and invoices by working closely with AR teams and customers to ensure proper account resolution.</p><p>· Communicate with customers regarding outstanding invoices and provide efficient support to resolve any billing-related issues.</p><p>· Generate detailed monthly and quarterly reports summarizing AR trends, billing metrics, and collection efforts to support cash forecasting.</p><p>· Ensure all billing and AR functions comply with organizational policies, audit requirements, and financial regulations.</p>
<p>A Robert Half client is seeking an experienced Support Team Supervisor to lead and manage a team of service desk professionals. This role ensures support requests are resolved efficiently while maintaining high-quality service and operational excellence. The ideal candidate is skilled in team mentorship, escalation management, and process improvement, and is comfortable performing both leadership and hands-on technical responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Service & Queue Management:</strong></p><ul><li>Monitor service queues continuously to ensure response and resolution times meet Service Level Objectives (SLOs) and Service Level Agreements (SLAs).</li><li>Conduct process audits and ensure team adherence to procedures to optimize efficiency and service quality.</li></ul><p><strong>Escalation Handling:</strong></p><ul><li>Serve as the primary point of contact for handling escalations and coordinating with other support teams when necessary.</li></ul><p><strong>Team Leadership & Training:</strong></p><ul><li>Set measurable performance goals for team members and provide guidance in regular one-on-one sessions.</li><li>Mentor new employees to align with approved processes and standards.</li><li>Manage team-related administrative tasks such as timesheets, Paid Time Off (PTO) requests, and performance evaluations.</li></ul><p><strong>Client Documentation & Relations:</strong></p><ul><li>Maintain accurate, up-to-date documentation of client environments and contracts.</li><li>Participate in client meetings to provide feedback, service updates, and ensure overall satisfaction.</li></ul><p><strong>On-Site Support:</strong></p><ul><li>Offer direct client support at the South San Francisco location, including active hands-on assistance in resolving support tickets alongside the team.</li></ul><p><strong>Administrative & Additional Duties:</strong></p><ul><li>Oversee timesheet approvals and ensure proper labor entry reviews.</li><li>Collaborate with the Client Delivery Manager for problem-solving and other essential tasks to support the team’s success.</li></ul><p><br></p>
<p>We are seeking an experienced Senior Revenue Analyst to join our team located in San Leandro, California. As a Senior Revenue Analyst, your primary role will be to handle customer applications, ensure the accuracy of customer records, and resolve any queries. You will also be tasked with monitoring customer accounts and implementing necessary actions.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support annual customer planning activities by communicating the Bottoms Up Planning process, including timeline and process via emails and presentations, and deploying planning guidance.</li><li>Oversee the analytics team to forecast and reconcile gaps, create, update, and communicate bottom-up plan and budget reports, and build content for Sales Plan Dialogue meetings, including templates and discussion guides.</li><li>Analyze and improve Sales Trade Spending activities by leading the team in tracking and enforcing trade promotion policies, providing guidance on event ROI, evaluating promotions and trade spending proposals, and projecting sales trade spend liability at financial milestones (LE, Budget, Year-End).</li><li>Oversee the development, implementation, and integration of Revenue Growth Management tools and reporting, focusing on improving Net Trade Sales and Gross Profit.</li><li>Develop and maintain Revenue Growth Management reporting/dashboards in PowerBI, leverage insights from elasticity analyses, trade promotion ROIs, and post-event evaluations to aid sales planning, and evaluate pricing strategy for base and promoted items.</li><li>Monitor and report on category dynamics (pricing, promotion, portfolio) across key customers.</li></ul>
<p>A private investment firm based in San Francisco is seeking a highly motivated <strong>Analyst</strong> to join their Asset Management team. This is a unique opportunity to play a key role in maximizing performance across a diverse multifamily real estate portfolio. Ideal candidates will bring strong analytical capabilities, business acumen, and a collaborative mindset.</p><p><br></p><p><strong>Compensation:</strong> $95,000–$115,000, commensurate with experience</p><p><strong>Location:</strong> San Francisco, CA (hybrid work structure)</p><p> </p><p><strong>Core Responsibilities</strong></p><p><strong>Financial & Operational Analysis:</strong></p><ul><li>Evaluate capital improvement initiatives by analyzing projected financial outcomes and returns</li><li>Partner with the utilities team to identify cost-saving opportunities and reduce operating expenditures</li><li>Deliver thoughtful, data-driven analysis to support decision-making on expense optimization</li><li>Run scenario modeling to measure the impact of different variables on asset performance</li><li>Track key operational indicators, investigate performance deviations, and offer strategic recommendations</li><li>Work cross-functionally to ensure consistency and alignment across financial and operational initiatives</li></ul><p><strong>Investor Reporting & Communication:</strong></p><ul><li>Maintain and enhance internal and external dashboards to provide visibility into asset performance</li><li>Contribute to investor presentation materials and performance updates</li><li>Participate in investor calls and meetings by </li></ul><p><br></p>
<p><strong>Job Title:</strong> Financial Analyst – Public Sector (Scenario Analysis)</p><p><strong>Duration:</strong> Contract Role (1–3 months)</p><p><strong>Company:</strong> Robert Half Client – Public Sector</p><p><br></p><p><strong>Job Description:</strong></p><p>Our public sector client is seeking an experienced <strong>Financial Analyst</strong> for a short-term contract role to support scenario analysis related to grants and funding. This position offers an opportunity to contribute to meaningful projects impacting community programs and initiatives. If you have a strong background in financial modeling, forecasting, and working with grant-related budgets, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Scenario Analysis:</strong> Develop and conduct in-depth financial scenario analyses to assess the impact of changes in grant funding, allocation, and program priorities.</li><li><strong>Grant Budget Management:</strong> Review grant agreements and funding guidelines to ensure compliance and alignment with financial projections.</li><li><strong>Forecasting:</strong> Create detailed funding models and projections using historical data, anticipated grant disbursements, and program-specific requirements.</li><li><strong>Reporting:</strong> Prepare clear, concise reports and presentations to communicate findings to stakeholders, including senior management and program leadership.</li><li><strong>Risk Assessment:</strong> Evaluate financial risks associated with funding uncertainties and propose mitigation strategies.</li><li><strong>Collaboration:</strong> Work closely with program managers, grant coordinators, and finance teams to gather data and provide actionable recommendations.</li><li><strong>Ad Hoc Analysis:</strong> Provide support for additional budgeting, forecasting, and reporting requests as needed.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to provide exceptional technical assistance to end users, with a particular focus on supporting Japanese-speaking clients or employees. This role involves troubleshooting a variety of hardware, software, and network issues while ensuring seamless communication in both Japanese and English. This is a long-term contract position based in Mountain View, California, offering the opportunity to work in a dynamic pharmaceutical environment.<br><br>Responsibilities:<br>• Deliver comprehensive technical support for desktops, laptops, and other hardware systems, ensuring prompt resolution of user issues.<br>• Diagnose and resolve software-related problems, including installation, configuration, and updates.<br>• Provide specialized assistance to Japanese-speaking users, ensuring clear and effective communication in both Japanese and English.<br>• Troubleshoot network connectivity issues to maintain uninterrupted access to essential systems.<br>• Collaborate with IT teams to implement solutions that enhance system performance and user experience.<br>• Maintain detailed records of support requests and resolutions to track recurring issues and improve processes.<br>• Conduct routine maintenance and updates for workstations to ensure optimal functionality.<br>• Assist in onboarding new employees by setting up their devices and providing orientation on IT systems.<br>• Respond swiftly to emergency technical issues, minimizing downtime and disruption.<br>• Educate users on best practices for maintaining their hardware and software systems.
<p>Excited about the role? Apply here and please reach out to <strong><u>Jennifer Fukumae</u></strong> on LinkedIn for quicker consideration.</p><p> </p><p><strong>Job Title: Trading & Investment Analyst - SF!</strong></p><p><strong>Location: San Francisco; Hybrid</strong></p><p><strong>Salary: $90-120k + Bonus</strong></p><p> </p><p><strong>Jennifer Fukumae</strong> with Robert Half is partnering with a boutique, San Francisco-based multi-family office that provides tailored financial solutions to ultra-high-net-worth individuals and families. This firm delivers a comprehensive range of services, including investment advisory, retirement planning, lending strategies, and customized family office support.</p><p>The team fosters a collaborative and forward-thinking culture, grounded in long-term client relationships. They value professional excellence, continuous learning, and leveraging technology to enhance the client experience.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Support senior investment professionals in the <strong>construction and implementation of customized portfolios</strong>, including strategy shifts and capital deployment plans</li><li>Gain and apply a deep understanding of the firm’s <strong>investment philosophy, proprietary models, asset classes, and product offerings</strong></li><li>Conduct <strong>company- and security-level investment analysis</strong> in response to client inquiries or internal research needs</li><li>Execute <strong>client-directed trades</strong> across equities, fixed income, and options in coordination with the Investment Management team</li><li>Prepare and maintain <strong>comprehensive client performance reports</strong>, balance sheets, and related investment documentation</li><li>Oversee and manage <strong>performance tracking for private investments</strong>, including communication with external managers</li><li>Assist in <strong>preparing alternative investment subscription documents</strong> and managing related workflows</li><li>Collaborate with the Client Service team to facilitate <strong>cash movements</strong>, including client-requested withdrawals and strategic cash deployment</li><li>Monitor client portfolios for <strong>cash drag, rebalancing needs, and tax-loss harvesting</strong> opportunities, proactively surfacing insights to the investment team</li><li>Review portfolio holdings for potential <strong>enhancement or optimization opportunities</strong>, presenting research and recommendations to senior team members</li><li>Provide <strong>operational support to the broader Investment Team</strong>, including coordination of internal projects and workflows</li><li>Manage <strong>private fund operations administration</strong> by liaising with third-party fund administrators and ensuring accurate recordkeeping</li></ul><p><br></p>
<p>We are looking for a detail-oriented HYBRID Finance Sr Analyst to join our team on a long-term contract basis in Fremont, California. In this hybrid role, you will collaborate closely with the Finance Manager and other analysts to support financial operations, reporting, and reconciliation tasks. This position offers an excellent opportunity to leverage your expertise in financial analysis and cross-functional collaboration while contributing to process improvements and data-driven decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate purchase order approvals and maintain accurate tracking of invoices to ensure timely processing.</p><p>• Update and manage financial trackers and smart sheets in Excel, compiling savings reports and preparing pivoted financial summaries.</p><p>• Perform account reconciliations and validate invoice data for accuracy and completeness.</p><p>• Approve expense reports, ensuring proper coding and billing allocation.</p><p>• Support financial analysts with ad hoc analysis and contribute to custom reporting projects.</p><p>• Prepare detailed financial reports and summaries tailored for stakeholder use.</p><p>• Collaborate with cross-functional teams to enhance financial workflows and operational accuracy.</p><p>• Conduct in-depth analysis to identify financial discrepancies and recommend solutions.</p><p>• Assist in special projects requiring multi-tasking and analytical expertise.</p><p>• Demonstrate a strong understanding of financial principles and processes to drive efficiency.</p>
<p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>Accounts Payable (AP) Analyst</strong> to join our team at a leading medical company. This is a fully remote, full-time position that requires working in the Pacific Standard Time (PST) zone. The ideal candidate will possess strong expertise in <strong>Workday</strong>, <strong>Power Automate</strong>, and <strong>advanced Excel</strong>, along with a proven track record of automating AP processes. If you're detail-oriented, analytical, and excel at streamlining workflows, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>AP Process Management:</strong> Handle full-cycle accounts payable processing, including posting invoices, verifying transactions, reconciling accounts, and ensuring accurate and timely payments.</li><li><strong>Process Automation:</strong> Spearhead the automation of AP workflows using <strong>Power Automate</strong> and other tools, improving operational efficiency and reducing manual workload.</li><li><strong>Workday Expertise:</strong> Leverage extensive experience with <strong>Workday</strong> ERP to manage AP processes, reporting, and integrations effectively.</li><li><strong>Data Analysis and Reporting:</strong> Utilize <strong>advanced Excel skills</strong>, including pivot tables, VLOOKUPs, and macros, to analyze and report AP data to stakeholders.</li><li><strong>Vendor Management:</strong> Communicate with vendors to resolve invoice discrepancies, process payments, and maintain strong relationships.</li><li><strong>Compliance and Accuracy:</strong> Adhere to regulatory standards, internal controls, and company policies to ensure financial accuracy and data integrity.</li><li><strong>Collaboration:</strong> Work cross-functionally with finance, procurement, and other departments to align processes and procedures.</li></ul><p><br></p>
We are seeking a Risk and Controls Manager for End User Computing Systems. This fully remote role is based in San Francisco, California, and offers a long term contract employment opportunity. The position involves working within the Risk and Compliance Team, closely collaborating with the business to review systems developed at the desktop level and used by end users.<br><br>Responsibilities:<br><br>• Work within the Risk and Compliance team to ensure adherence to all relevant regulations and standards<br>• Collaborate closely with the business to review and evaluate systems developed at the desktop level<br>• Facilitate the use of end-user computing systems and provide necessary support<br>• Conduct risk and compliance reviews, drawing on extensive experience at the managerial level<br>• Use skills in auditing, compliance, and risk management to ensure all systems are operating within acceptable parameters<br>• Utilize knowledge of Enterprise Risk Management (ERM), Model Risk Management, and Operational Risk Management to effectively manage risks<br>• Employ the Risk Management Framework to guide all risk management activities<br>• Maintain accurate records and take appropriate action based on the monitoring of customer accounts<br>• Process customer credit applications accurately and efficiently<br>• Maintain accurate customer credit records
