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11 results for Patient Service Coordinator in San Leandro Ca

Patient Service Coordinator <p>Our healthcare facility is seeking a dedicated and compassionate Patient Service Coordinator to join our team. This individual will play a vital role in providing high-quality service and health care. The Patient Service Coordinator will be responsible for managing and coordinating patient care and services. Primary duties include scheduling appointments, managing patient communication, patient education, and facilitating the delivery of healthcare services in a cost-effective manner.</p><p><br></p><p>Responsibilities:</p><p>·      Manage patient scheduling for consultations, examinations, procedures, and follow-ups.</p><p>·      Facilitate patient intake: gather patient information, verify insurance, and process patient paperwork.</p><p>·      Coordinate with doctors, nurses, and other healthcare professionals to ensure quality patient care.</p><p>·      Resolve patient issues, concerns, or complaints while maintaining high satisfaction levels.</p><p>·      Monitor patient care progress; ensure tests are completed and results are communicated to patients promptly.</p><p>·      Maintain a strong and open line of communication between patients, families, and the healthcare team.</p><p>·      Provide education to patients and families regarding treatment options and medical procedures.</p><p>·      Ensure all patient data are kept confidential and in compliance with healthcare regulations.</p><p>·      Assist with the coordination of medical supplies needed for patient care.</p> Office Coordinator - Medical Practice <p>Our reputable healthcare facility is currently seeking a skilled Office Coordinator to improve the effectiveness of our healthcare services. The ideal candidate will ensure smooth and efficient office operations, streamlining administrative procedures, inventory control, office staff supervision, and task delegation. The role involves integrating interdepartmental functions, facilitating patient appointments, and managing patient inquiries, records, and billing.</p><p><br></p><p>Responsibilities:</p><p>·      Oversee day-to-day management of the medical office.</p><p>·      Supervise administrative staff and divide tasks to ensure smooth operations.</p><p>·      Manage patient scheduling, consultations, and procedures efficiently.</p><p>·      Maintain and update patient records while adhering to strict confidentiality requirements.</p><p>·      Collaborate with medical staff to ensure quality patient care and services.</p><p>·      Handle patient queries and ensure high standards of customer service.</p><p>·      Manage office inventory and coordinate with vendors for office supplies and equipment maintenance.</p><p>·      Facilitate financial operations including billing, insurance claims, and collections.</p><p>·      Implement and enforce office policies and procedures to maintain an efficient work environment.</p><p>·      Assist in hiring, training, and evaluating administrative staff members as necessary.</p> Patient Financial Services Representative We are in search of a Patient Financial Services Representative to join our team in the healthcare industry located in French Camp, California. In this role, you will manage a variety of tasks related to third-party billing, collections, and other administration functions. You will oversee a team handling complex billing tasks, including patient account billing, claim denials, reimbursements, and collections.<br><br>Responsibilities:<br><br>• Supervise and coordinate the operations of the clerical unit within the business office.<br>• Ensure the accurate and timely billing of patient accounts.<br>• Manage and resolve claim denials and reimbursement issues.<br>• Collaborate with insurance representatives and internal teams to correct billing issues.<br>• Oversee and ensure the accuracy of customer credit records.<br>• Train the team on billing procedures, policies, and regulations.<br>• Conduct regular audits of claims, statements, and financial reports.<br>• Ensure compliance with billing rules and legal guidelines.<br>• Utilize skills in Allscripts, Cerner Technologies, CRM, Crystal Reports, Dentrix Dental Software, answering inbound calls, authorizations, benefit functions, and billing functions.<br>• Handle complex billing problems and appeals with a strong problem-solving approach.<br><br>This role offers a long-term contract employment opportunity. Financial Coordinator We are offering a permanent employment opportunity for a Financial Coordinator in Palo Alto, California. In this role, you will be an integral part of our team, ensuring that our patients have maximum coverage and hospital reimbursement. You will be the point of contact between our organization and third-party payors, ensuring efficient and accurate financial operations.<br><br>Responsibilities<br>• Act as a liaison between Patient Financial Services, hospital, third party payors, and contracting to ensure seamless financial operations.<br>• Assist with tracking and documenting admission authorizations for transplant patients undergoing evaluations, hospitalizations, and outpatient procedures.<br>• Ensure availability and documentation of insurance coverage for aftercare.<br>• Initiate registration in relevant systems as necessary and maintain patient financial records.<br>• Meet with prospective patients and their families to clarify insurance benefits, assist with application processes, and help obtain other coverage.<br>• Attend weekly financial clearance meetings with the transplant program team.<br>• Develop and maintain detail oriented relationships with insurance carriers and review managers to expedite authorizations.<br>• Adhere to policies and procedures related to financial clearance issues set forth by the senior transplant financial coordinator and director of the program.<br>• Contribute to the development, implementation, and evaluation of departmental operations improvement.<br>• Maintain filing systems for Transplant financial charts. Customer Service Representative <p>We are offering a contract for a Customer Access Assistant position in Newark, California. The role is primarily in the health care industry, where you will be the first point of contact for patients and providers, handling a multitude of communication channels. This role demands a high level of customer service, strong communication skills, and the ability to manage operations efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Handle high volumes of both inbound and outbound calls, ensuring swift and accurate responses</p><p>• Assist in the registration and cancellation of appointments for patients</p><p>• Accurately document calls and route them to the appropriate department when necessary</p><p>• Identify and escalate urgent customer needs or operational issues promptly</p><p>• Navigate medical records to ensure patient information is up-to-date and accurately entered in the correct location</p><p>• Adhere to all regulatory and compliance standards, delivering a high level of customer service</p><p>• Follow documented protocols and guidelines to maintain consistency and quality of service</p><p>• Use reference documents and online knowledgebase tools to provide accurate information regarding health care services</p><p>• Utilize the functionality of the telephone system as required</p><p>• Perform other duties as assigned within the department, maintaining a flexible and collaborative approach.</p> Case Manager <p>Robert Half is delighted to invite applications for the position of Case Manager with our client that focuses on mental and behavioral health. We are looking for a candidate who is passionate about mental health advocacy and will support the effective operations of our case management processes.</p><p><br></p><p>Responsibilities:</p><p>·      Assist in developing comprehensive case management plans for clients with mental and behavioral health issues.</p><p>·      Support lead case managers during client assessments.</p><p>·      Work alongside a multidisciplinary team, enhancing communication between healthcare professionals to ensure comprehensive patient care.</p><p>·      Contribute to client empowerment by assisting in delivery of appropriate educational materials and resources.</p><p>·      Aid in maintaining accurate documentation of case management activities</p><p>·      Adhere strictly to professional ethical standards and maintain client confidentiality.</p> Medical Reimbursement Specialist <p>We are currently looking for a detail-oriented and experienced Medical Reimbursement Specialist to join our team. The primary role of this position will be to process and follow-up on medical claims and reimbursements. This involves working closely with healthcare professionals, insurance companies, and patients to secure payment for medical services provided.</p><p><br></p><p>Responsibilities:</p><p>·      Review patient medical bills for accuracy and completeness and obtain any missing information.</p><p>·      File claims with insurance companies and follow them through to their conclusion.</p><p>·      Understand and operate within the guidelines of both federal and state healthcare reimbursement laws.</p><p>·      Data entry and data management related to medical billing and coding.</p><p>·      Conduct regular audits to ensure all documentation is accurate and complete.</p><p>·      Handle patient queries and concerns regarding the billing and payment process.</p><p>·      Review accounts for possible write-offs.</p><p>·      Research and appeal denied claims.</p><p>·      Analyze complex insurance payments and resolve billing issues.</p><p>·      Monitor and manage overdue patient accounts.</p> Patient Access Rep We are offering a short term contract employment opportunity for a Patient Access Rep in Palo Alto, California. In this role, you will be tasked with a variety of responsibilities related to patient admissions and registration, handling customer service inquiries and concerns, and processing required paperwork for billing and compliance needs. <br><br>Responsibilities:<br>• Accurately record payments collected at the point-of-service delivery<br>• Develop a fundamental understanding of the various health insurance coverage options<br>• Manage routine patient escalations and perform service recovery when necessary<br>• Assist with complex registrations by escalating to a more experienced team member<br>• Greet patients and initiate the registration process<br>• Maintain detail-oriented communication with various staff, physicians, guests, and patients<br>• Meet individual productivity and key performance indicators on a weekly basis<br>• Provide excellent customer service to all individuals you interact with<br>• Handle a combination of responsibilities for all areas of Patient Access Service operations. Patient Registration Clerk <p>Are you looking for a great long temporary opportunity with a potential to be hired on with an amazing company? Robert Half Healthcare Group has an immediate opening for a skilled patient registration clerk with excellent computer skills, data entry skills, and attention to details. In this patient registration position you will performing administrative tasks like heavy data entry utilizing your medical terminology knowledge, registration and insurance verification. </p> Medical Biller <p>Are you looking for a career in Healthcare? Robert Half is hiring for a Medical Billing Specialist to join our client's team! The Medical Billing Specialist will be responsible for managing and overseeing the billing process for our client's healthcare services. This role requires a high level of accuracy, a deep understanding of medical billing procedures, and a commitment to maintaining compliance with healthcare regulations. The ideal candidate will have experience in medical billing, excellent communication skills, and the ability to work independently in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><p>·      Prepare and submit accurate medical claims to insurance companies and patients.</p><p>·      Verify patient insurance coverage and eligibility.</p><p>·      Review and process insurance claims to ensure proper coding and billing.</p><p>·      Follow up on unpaid or denied claims to ensure timely reimbursement.</p><p>·      Communicate with insurance companies and patients to resolve billing issues.</p><p>·      Maintain patient billing records and ensure their confidentiality.</p><p>·      Generate and distribute billing statements to patients.</p><p>·      Assist with financial reporting and analysis related to billing activities.</p><p>·      Stay updated on changes in billing regulations and practices.</p> Case Manager <p>Robert Half is currently seeking a highly motivated Mental and Behavioral Health Case Manager for a prestigious client in the healthcare industry. The ideal candidate will have comprehensive knowledge of case management principles and a genuine interest in helping individuals with mental health and behavioral issues reach their recovery goals.</p><p><br></p><p>Responsibilities:</p><p>·      Provides comprehensive case management services including intake, assessment, crisis intervention, advocacy, and linkage to community resources.</p><p>·      Collaborates with multidisciplinary team members to develop effective care plans and interventions.</p><p>·      Monitors client progress toward established goals and adjusts care plans as needed.</p><p>·      Provides client education on mental health, medications, coping mechanisms, and community resources.</p><p>·      Assists clients with transitioning back into the community after institutional care.</p><p>·      Maintains accurate and timely records conforming to regulatory standards.</p><p>·      Performs duties within professional standards and ethical guidelines.</p>