16 results for Medical Assistant in San Leandro, CA

Medical Customer Access Assistant We are offering a contract for a Customer Access Assistant position in Newark, California. The role is primarily in the health care industry, where you will be the first point of contact for patients and providers, handling a multitude of communication channels. This role demands a high level of customer service, strong communication skills, and the ability to manage operations efficiently. Responsibilities: • Handle high volumes of both inbound and outbound calls, ensuring swift and accurate responses• Assist in the registration and cancellation of appointments for patients• Accurately document calls and route them to the appropriate department when necessary• Identify and escalate urgent customer needs or operational issues promptly• Navigate medical records to ensure patient information is up-to-date and accurately entered in the correct location• Adhere to all regulatory and compliance standards, delivering a high level of customer service• Follow documented protocols and guidelines to maintain consistency and quality of service• Use reference documents and online knowledgebase tools to provide accurate information regarding health care services• Utilize the functionality of the telephone system as required• Perform other duties as assigned within the department, maintaining a flexible and collaborative approach.

Legal Administrative Assistant We are seeking a Legal Administrative Assistant to join our team in Oakland, California. The successful candidate will be responsible for a wide range of administrative tasks, including managing phones, handling medical records, and maintaining documents. Responsibilities:• Answering incoming calls and directing them to the appropriate personnel• Handling and organizing medical records with diligence and confidentiality• Uploading and appropriately naming documents for easy retrieval• Managing the calendar to ensure smooth daily operations• Compiling and formatting documents as required• Indexing documents for easy tracking and retrieval• Scanning documents and ensuring they are correctly stored in the system• Managing export-import documents to ensure compliance with regulations.

Contact Center Assistant Manager We are offering a contract to permanent employment opportunity for a Contact Center Assistant Manager in Newark, California. This role is within the healthcare industry, and the Contact Center Assistant Manager will oversee the daily operations of our non-patient scheduling teams. The successful candidate will be responsible for ensuring quality service management, staff performance, process improvement, and regulatory compliance. Responsibilities • Oversee the daily operations of non-patient scheduling teams and ensure that systems and staff meet call center standards.• Train, select, and permanent staff while maintaining patient and employee confidentiality.• Monitor the quality of staff interactions and ensure excellent customer service, holding staff accountable for engaging customers courteously and helpfully.• Leverage new technologies and optimize operations to meet business needs and ensure a high level of service.• Plan, organize, direct, manage, and evaluate the work of staff and functions in the Contact Center.• Maintain cooperative and productive working relationships with medical, nursing, detail oriented, and clinic staff, regulatory agencies, customers, and others.• Plan, develop, implement, and revise policies, procedures, and standards in the Contact Center.• Conduct effective budget planning, including cost and volume projections, control cost, manage revenue, and provide insightful variance analysis and effective corrective action as needed.• Coordinate and integrate services within the practice area and with other practice areas and departments.• Monitor and evaluate the efficiency and effectiveness of service delivery methods and standards in the Contact Center and implement initiatives to improve and enhance performance and services.

Legal Assistant We are partnering with a boutique plaintiff-side medical malpractice litigation firm in San Francisco to identify a Legal Assistant to provide a blend of legal and administrative support to the firm. This role is ideal for a detail-oriented, highly organized professional who is comfortable handling both legal support tasks and firm-wide administrative responsibilities as needed. We are looking for a candidate with at least one year of experience in a law firm setting, with exposure to or hands-on experience in document formatting and e-filing, who is also willing to assist with administrative responsibilities such as scanning mail, managing calendars, and handling client communication. This is a temporary-to-hire position, requiring four days onsite and one remote day per week. Responsibilities:<ul><li>Legal Support: Assist attorneys with document formatting, e-filing, and preparing proofs of service.</li><li>Administrative Tasks: Sort, scan, and organize incoming mail, maintain electronic and physical case files, and ensure firm-wide organization.</li><li>Scheduling & Calendar Management: Manage attorneys’ calendars, appointments, and deadlines.</li><li>Client Communication: Screen potential clients, handle incoming calls and emails, and serve as a point of contact for the firm.</li><li>Coordination & Support: Assist with scheduling meetings, depositions, and expert communications.</li><li>General Office Assistance: Support office operations, including copying, scanning, compiling documents, and other firm needs.</li></ul>

Bilingual Administrative Assistant Key Responsibilities:<ol><li>General Administrative Support:</li></ol><ul><li>Perform day-to-day administrative tasks, such as managing schedules, arranging appointments, and maintaining organized filing systems.</li><li>Answer and direct phone calls, emails, and other correspondences in both Spanish and English.</li></ul><ol><li>Customer and Client Support:</li></ol><ul><li>Serve as the primary point of contact for Spanish-speaking clients, providing exceptional customer service and resolving inquiries.</li><li>Translate documents and communications from English to Spanish and vice versa as needed.</li></ul><ol><li>Document Management:</li></ol><ul><li>Prepare and revise documents, reports, and presentation materials in both languages.</li><li>Handle data entry and maintain accurate records across digital and paper systems.</li></ul><ol><li>Meeting Coordination:</li></ol><ul><li>Schedule and prepare meetings, including arranging interpreters when necessary.</li><li>Take notes and prepare meeting minutes in either language for distribution.</li></ul><ol><li>Bilingual Communication:</li></ol><ul><li>Facilitate communication across teams or clients that require Spanish-to-English or English-to-Spanish translation support.</li><li>Assist in representing the company to bilingual or Spanish-speaking markets.</li></ul><ol><li>Office Operations Support:</li></ol><ul><li>Order office supplies, handle incoming mail, and manage office equipment needs.</li><li>Assist with travel arrangements for team members, including itineraries and expense reporting.</li></ul>

Assistant Controller - VC Firm with GREAT Benefits Please reach out to Ren Friedman via Linkedin with your updated resume to be considered for the opportunity below. Or email ren.friedman at roberthalf with your updated resume. Our client is a leading VC firm in San Francisco. They are seeking a strong and hands on Assistant Fund Controller to be based in the SF Bay area and available to go into the office once or twice a week. The ideal candidate will have a proven track record of success and advancement in prior roles and will be a person who has demonstrated strong technical fund and problem solving skills and is also someone who has a great appetite for knowledge and professional growth.Responsibilities:<ul><li>Perform fund accounting work in our accounting systems</li><li>Responsible for detailed equity accounting and analysis, including complex partnership equity accounting analysis and management fee / carried interest computations</li><li>Active role in fund reporting including preparation of quarterly financial statements, performance returns, and LP-specific statements. Also prepare annual GAAP financial statements and coordination of audits with external auditors</li><li>Involvement with operational duties including capital calls, capital distributions, and liquidity management</li><li>Assist with ad-hoc requests, investor questions, and frequent interaction with our marketing / client management and legal departments</li><li>Frequent project coordination work</li><li>Assist in driving accounting, reporting and business process simplification and efficiency initiatives</li></ul>

Medical Receptionist Are you a detail-oriented and patient-focused professional with excellent organizational and communication skills? Robert Half is seeking a Medical Receptionist for a dynamic organization in the healthcare industry. In this hybrid onsite role, you will play a critical part in ensuring the smooth operation of a medical office by providing exceptional front-desk service and administrative support to patients, providers, and staff. Key Responsibilities:<ul><li>Front Desk Operations: Greet and assist patients and visitors in a professional, courteous manner. Manage check-in and check-out processes, schedule appointments, and provide general information about the practice.</li><li>Medical Records Handling: Maintain and update electronic medical records (EMRs), ensuring data accuracy and confidentiality. Experience with systems such as Epic or Cerner preferred.</li><li>Phone and Communication Management: Answer incoming phone calls promptly, direct calls to appropriate staff, and respond to inquiries regarding appointments, medical procedures, or billing.</li><li>Insurance Verification: Verify patient insurance coverage and eligibility prior to appointments, advising on any necessary forms or co-payments.</li><li>Billing Support: Collect patient payments, prepare and issue receipts, and provide basic billing-related guidance.</li><li>Collaboration with Staff: Work closely with medical office administrators, medical billers, doctors, and nurses to ensure seamless scheduling and workflow within the clinic or hospital setting.</li><li>Customer Service: Ensure patients feel welcome and valued by creating a positive and professional experience during all interactions.</li><li>Maintain Office Environment: Keep the reception area clean, organized, and stocked with necessary forms and materials.</li></ul>

Customer Navigator We are offering a short term contract employment opportunity for a Customer Navigator situated in Palo Alto, California. The chosen applicant will be actively involved in the healthcare industry, providing top-notch customer service to patients and their families. This role requires a high level of interaction with clients, both in person and over the phone, and includes responsibilities such as managing appointments, assisting with navigation, and responding to patient complaints. Responsibilities: • Act as a non-clinical liaison for patients, assisting them with all their needs before, during, and after their encounter with the medical facility.• Interface with patients, their families, and visitors upon arrival at the hospital and clinics, offering assistance and providing clear, concise instructions.• Facilitate the scheduling of physician appointments and other necessary patient care during in-patient and out-patient stays.• Handle transportation-related queries by providing information about campus shuttles to guests.• Communicate patient and guest concerns to the appropriate department for effective resolution.• Manage and monitor patient appointments, ensuring all scheduled meetings occur as planned.• Adhere to and promote compliance with the healthcare system's standards and requirements.• Provide guidance and supervision to a team of volunteers, ensuring smooth operations.• Use Microsoft Word and Excel to maintain accurate customer records and manage scheduling.• Employ strong leadership skills to foster a team environment and maintain high service quality.

HR Generalist We are offering a long term contract employment opportunity for an HR Generalist based in Newark, California. As an HR Generalist, you will play a crucial role in maintaining compliance, confidentiality and assisting in compensation and performance review processes. You will also handle administrative tasks related to employee relations, manage confidential HR files, and use Microsoft Excel for data management and analysis. Responsibilities: • Assisting in compensation and performance review processes, which includes data entry, tracking, and documentation filing. • Utilizing Microsoft Excel for data management and analysis, involving creation of datasheets and pulling and analysis of data. • Handling of administrative tasks related to employee relations issues, including filing forms upon closed ER cases. • Managing confidential HR files with discretion and integrity, ensuring the safeguarding of sensitive information. • Performing basic administrative duties, such as data entry, document filing, and assisting with badge creation. • Acting as a front desk presence, overseeing the entrance area and assisting employees as needed. • Providing support to HR Business Partners. • Ensuring compliance with all relevant regulations and policies.

Paralegal We are offering an exciting opportunity for a Paralegal in San Francisco, California. This role is within the legal industry and will involve a wide range of duties including conducting legal research, maintaining internal databases, and assisting attorneys with discovery requests. This job is based in a detail-oriented office environment. Responsibilities: • Conduct thorough legal research and gather information from various sources to aid in case preparation. • Assist attorneys in handling interrogatories and other discovery requests, ensuring all information is accurate and comprehensive. • Liaise effectively between the trial team and both internal and external third parties, ensuring clear and timely communication. • Prepare comprehensive medical chronologies and Howell analysis, summarizing written discovery and document productions. • Handle the subpoena of medical records, employment records, and other relevant documents, ensuring all information is accurate and relevant. • Aid in voir dire, jury selection, and witness preparation, providing valuable assistance during trial processes. • Maintain and update internal databases regularly, ensuring all data is accurate and up-to-date. • Organize exhibits, documents, evidence, briefs, and appendices, ensuring they are easily accessible and well-organized. • Communicate effectively with retained experts and prepare relevant materials for expert review. • Conduct background checks and social media investigations as necessary, providing valuable information for case preparation.

Staff Accountant and Support Specialist We are offering a permanent employment opportunity for a Staff Accountant and Support Specialist based in Novato, California. This role will be primarily focused in the medical support industry, requiring in-person engagement in our administrative office. As a Staff Accountant and Support Specialist, you will be assisting with general accounting duties as well as providing support to the Human Resource and Operations Manager with compliance, benefits, payroll, and medical credentialing tasks. Responsibilities: • Assist with the preparation and review of financial statements under the guidance of the Director of Finance. • Handle the processing and upkeep of accounts receivable and accounts payable. • Reconcile bank statements and prepare end of month patient billing reports. • Generate journal entries for specific partnerships, inclusive of sub-ledger reviews. • Maintain W-9 records and facilitate the generation of 1099s using software. • Prepare Use Tax Returns and other required tax forms. • Conduct ad hoc analysis and projects as required. • Provide support during annual open enrollment and manage benefits administration. • Assist in the processing of monthly benefit invoices. • Act as a backup for bi-weekly and semi-monthly payroll processing. • Gather the necessary information for compliance reporting and audits. • Undertake other assigned projects.

Surgery Scheduler The Surgery Scheduler will be responsible for coordinating and scheduling surgeries and procedures for patients in a fast-paced medical setting. This role involves working closely with physicians, patients, and other healthcare staff to ensure the accurate and efficient scheduling of medical services while maintaining strict adherence to confidentiality and organizational policies. The ideal candidate is organized, detail-oriented, and an excellent communicator who thrives in a team environment. Key Responsibilities:<ul><li>Appointment Coordination: Collaborate with patients, physicians, and medical staff to schedule surgical procedures and pre-operative appointments, ensuring availability of necessary equipment, operating rooms, and staff.</li><li>Communication: Act as the primary point of contact for patients regarding their surgery schedules, providing clear instructions and addressing any questions related to pre- or post-surgical requirements.</li><li>Documentation: Maintain and update schedules in electronic medical record (EMR) systems (such as Epic or Cerner) and ensure all documentation is accurate, including patient demographics, insurance details, and surgery-related information.</li><li>Insurance Verification: Liaise with insurance companies to confirm patient coverage, pre-certifications, and any required approvals before scheduling surgeries.</li><li>Coordination with Providers: Communicate with surgeons, anesthesiologists, and other healthcare providers to ensure all parties involved in the surgery are informed and available.</li><li>Patient Support: Provide patients with pre-operative and post-operative preparation instructions, including dietary restrictions, medication adjustments, and transportation arrangements.</li><li>Problem Solving: Address scheduling conflicts or emergencies by finding appropriate solutions to ensure seamless service delivery.</li><li>Compliance: Ensure that all scheduling activities align with HIPAA guidelines and organizational protocols to protect patient privacy and safety.</li></ul>

Paralegal We are offering an exciting opportunity for a Paralegal in Oakland, California, United States. The Paralegal will be primarily responsible for coordinating, analyzing, and assisting with legal claims, performing document review, conducting legal research, and managing internal resources. This role is integral to the team, requiring a strong understanding of federal and state law, as well as administrative caselaw. Responsibilities:• Coordinate, analyze and assist with responses to claims arising at various campuses and medical centers, including developing case strategy and strategies related to document collection and storage.• Conduct detailed document reviews to aid in responding to subpoenas, discovery requests, and California Public Records Act requests.• Review documents for applicable privileges and conduct key-term (Boolean) searches to identify, preserve, collect, and process documents.• Produce electronically stored information (“ESI”) and paper documents utilizing eDiscovery software such as Logikcull and/or Relativity platforms.• Draft templates, including legal arguments responsive to claims made by Unions, and first versions of position statements for counsel review.• Provide case summaries, research memoranda, and analyses to clients, outside counsel, and attorneys.

Payroll Manager We are seeking a dedicated Payroll Manager to join our team in Newark, California. In this role, you will be managing all aspects of payroll processing and employee benefits, ensuring accurate and timely completion. This role is within the manufacturing industry, offering an exciting opportunity for individuals proficient in multi-state payroll to develop among other skills. Responsibilities:<ul><li>Manage payroll for US-based exempt and non-exempt employees, ensuring compliance with Federal, State, and Local laws.</li><li>Oversee automated time and attendance system, including time-off accruals for employees and temporary workers.</li><li>Process annual merit increases, promotional increases, commission checks, and special payroll runs under HR Director’s guidance.</li><li>Ensure payroll procedures, deductions, garnishments, and benefit deductions align with company policies and government regulations.</li><li>Collaborate with External Auditors for Annual Financial, 401k, and Worker’s Comp Audits.</li><li>Reconcile payroll-related GL accounts and make adjustments as needed.</li><li>Ensure timely payroll tax payments, compliance with laws, and work with third-party consultants.</li><li>Assist in evaluating and improving payroll operations, internal controls, and policies.</li><li>Supervise and develop direct reports, addressing escalated issues and promoting teamwork.</li><li>Administer 401k, 409A benefit plans, FSAs, and Transit Plans.</li><li>Maintain confidentiality when handling sensitive payroll matters with employees.</li><li>Prepare payroll estimates and reports for management, including regular rate calculations for non-exempt employees’ annual bonuses.</li><li>Monitor Leased Vehicle Program for accurate tax reporting.</li><li>Align with company objectives, quality systems, and regulatory standards to maintain a positive work environment.</li></ul>

Paralegal Robert Half is recruiting a Paralegal for a premier plaintiff-side personal injury litigation law firm in San Francisco’s Financial District (near BART/MUNI/ferries). The Paralegal plays a pivotal role in assisting the attorneys with case management and court filings, calendaring for the litigation docket, maintaining electronic case files, and working with clients to gather information and documents for discovery. A good candidate is organized, diligent, can work both independently and as part of a team, and is passionate about helping individual and family clients achieve justice and full recovery. Principle responsibilities:• Communicate with clients in person, over the phone, and via email;• Assist with drafting, formatting, proofreading, and finalizing correspondence, pleadings, demand letters, mediation briefs, and other legal documents;• Prepare and serve discovery;• File pleadings with both state and Federal trial courts;• Perform administrative duties, such as maintaining lawyers’ calendars, scheduling depositions and entering deadlines to the master calendar;• Process and handle incoming subpoenas and obtain medical records, including medical billing;• Create and maintain digital case files for each client;• Screen, process, direct, and prioritize incoming calls, emails, and mail; and• Take initiative to manage law firm marketing efforts. Desired qualifications:• 3+ years litigation legal assistance experience, with some plaintiffs’ PI law experience;• College degree, and preferably a Paralegal Certificate;• Knowledge of state and Federal (ECF / PACER) e-filing platforms and service processers (OneLegal), local court rules, and calendaring deadlines;• Bilingual fluency in Spanish and English is a plus factor;• Good writing (including editing and proofreading) and verbal communication skills;• Excellent attention to detail and organizational skills, incl. ability to handle multiple projects; and• Solid word processing experience (MS Office Suite and Adobe) and database software proficiency (Dropbox and Filevine are a plus). This is a terrific direct-hire opportunity with a collaborative and very easygoing boutique law firm. Our client is offering a base salary range of $70,000 – 90,000/year, depending on experience, for a regular 35-hour workweek (7-hour workday). Some overtime available, but it’s not common. There is bonus compensation and employment benefits including medical insurance plan coverage, 401k Plan, 3 weeks of paid time off (PTO), and paid firm holidays. The attorneys are flexible about occasionally changing schedule to attend to personal appointments. For confidential consideration, please email resume to Jon Lucchese, VP & Sr. Recruiting Mgr. - Permanent Placement Services Practice, at jon.lucchese‹at›roberthalf‹dot›com . Thank you!

HR Coordinator We are looking for an HR Coordinator to join our team. The HR Coordinator will serve as the initial point of contact for employees and management for routine policy-related questions, records and data integrity, front-line permanent staffing, and leaves of absence. This role offers a short term contract employment opportunity. Responsibilities: • Serve as the primary contact for routine employee inquiries and basic policy and procedure questions • Identify issues and grievances that require management involvement or intervention • Maintain the Human Resource Information System and ensure data integrity through self-audits and proper documentation • Manage records and documents for employee data transactions such as permanent staff additions and terminations, ensuring compliance with regulations and company policy • Administer and track leaves of absence, determine eligibility, create paperwork in a timely manner, and answer questions regarding leaves • Participate in recruitment efforts by assisting managers with gathering approvals for requisitions, maintaining the applicant tracking system, reviewing applications, interviewing candidates, initiating and tracking background checks, and creating offer letters • Coordinate and conduct new permanent staff orientation and on-boarding activities • Prepare reports as requested • Undertake special projects as assigned by the HR Manager or Group HR Manager • Handle other duties as assigned.