<p>We are looking for an experienced Fraud Analyst to join our team on a long-term contract basis in San Francisco, California. In this role, you will play a key part in fraud monitoring, data analysis, and strategic process improvement, ensuring the organization stays ahead of emerging risks. This is an exciting opportunity to contribute to a fast-paced environment while driving impactful changes in fraud prevention and detection.</p><p><br></p><p>Responsibilities:</p><p>• Investigate flagged accounts and transactions to validate legitimate customers and reduce unnecessary friction.</p><p>• Monitor fraud metrics such as fraud-to-sales ratios, false positives, and fraud pressure to identify trends and mitigate risks.</p><p>• Analyze customer data to uncover patterns, close detection gaps, and refine fraud prevention strategies.</p><p>• Develop and maintain dashboards and reports using tools like Snowflake and Tableau to track fraud KPIs and provide actionable insights.</p><p>• Collaborate with cross-functional teams, including Product, Engineering, and Customer Success, to identify and address gaps in payment and sign-up processes.</p><p>• Offer data-backed recommendations to minimize fraud losses and enhance detection accuracy.</p><p>• Contribute to the development of scalable fraud detection policies and workflows to adapt to evolving trends.</p><p>• Support the formulation of long-term fraud strategies while delivering short-term solutions to reduce exposure.</p><p>• Serve as a trusted advisor to internal stakeholders by translating data insights into clear, actionable plans.</p>
<p>We are looking for a skilled Fraud Analyst to join our team in San Francisco, California. In this Contract position, you will play a pivotal role in detecting and mitigating fraudulent activity related to a fintech credit card product. This opportunity is ideal for professionals who thrive in fast-paced environments and enjoy analytical challenges.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of credit card applications to identify potential fraud, including first-party, third-party, and synthetic cases.</p><p>• Monitor account activity and analyze flagged transactions to detect suspicious behavior using advanced rules engines.</p><p>• Take prompt action to minimize financial loss by investigating high-risk transactions and implementing effective fraud mitigation strategies.</p><p>• Collaborate with customer support teams to address fraud-related inquiries and resolve customer service issues.</p><p>• Maintain detailed records of investigations and provide reports on fraud trends to support data-driven decision-making.</p><p>• Utilize industry-leading tools and technologies to enhance fraud detection and prevention capabilities.</p><p>• Stay updated on emerging fraud techniques and adapt strategies to combat evolving threats.</p><p>• Work effectively within a staggered schedule to ensure coverage and continuity in fraud monitoring efforts.</p><p>• Contribute to the development of workflows and processes that improve fraud prevention efficiency.</p>
