<p>Are you passionate about helping others and providing excellent customer service? Our client in the nonprofit sector is looking for a compassionate and dedicated Customer Service Representative to join their team. If you enjoy making a difference and thrive in a role where you can connect with people and support a mission-driven organization, this opportunity might be the perfect fit!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming calls, emails, and inquiries from clients, donors, and community members in a professional and empathetic manner.</li><li>Provide information about the organization’s services, programs, and mission to stakeholders.</li><li>Resolve customer questions and concerns, escalating issues when necessary to leadership or other departments.</li><li>Maintain accurate records of client interactions using the organization’s CRM software.</li><li>Assist with administrative tasks to support the overall customer service function.</li><li>Collaborate with the team to ensure high-quality service delivery and client satisfaction.</li><li>Represent the organization’s values of compassion, inclusivity, and support in all interactions.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization seeking a <strong>compassionate and customer-focused Bilingual Spanish Customer Care Representative</strong>. This role is ideal for someone who is passionate about making a difference in their community, enjoys helping others, and thrives in a fast-paced, service-oriented environment. This opportunity starts fully onsite for training and transitions to a hybrid schedule after six months.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer a high volume of inbound calls from individuals seeking support, resources, and services</li><li>Communicate clearly and empathetically with Spanish- and English-speaking clients</li><li>Conduct intake interviews, gather client information, and enter accurate data into internal systems</li><li>Provide referrals and guidance based on client needs within a social services framework</li><li>Collaborate closely with internal teams and community partners to ensure client needs are met</li><li>Maintain confidentiality and professionalism in handling sensitive situations</li></ul><p><br></p>
We are looking for a motivated Customer Service Representative to join our team in San Diego, California. As part of a non-profit organization, this role offers a unique opportunity to make a meaningful impact by supporting individuals in need. This is a Contract-to-permanent position, ideal for professionals who are passionate about delivering excellent service while contributing to community-focused initiatives.<br><br>Responsibilities:<br>• Respond to incoming calls and inquiries, providing accurate information and assistance to clients.<br>• Record and maintain detailed documentation of all interactions using web-based systems.<br>• Stay informed about available resources and services to guide clients effectively.<br>• Collaborate with internal teams to address client needs and ensure seamless service delivery.<br>• Uphold exceptional customer service standards in both verbal and written communications.<br>• Utilize tools such as CRM software, Avaya CMS, and Epic Software to manage client interactions efficiently.<br>• Assist customers with billing inquiries and benefit-related concerns.<br>• Employ your expertise in computer programs to troubleshoot and resolve client issues.<br>• Handle bilingual communication in Spanish and English to support diverse client needs.<br>• Ensure compliance with organizational policies and procedures while addressing client concerns.
<p>We are looking for a success-driven Inside Sales Representative to join our team in Tustin, California. In this contract position, you will play a key role in supporting inside sales efforts by engaging with potential residents and providing exceptional service related to property inquiries. This hybrid role requires both in-office and remote work, offering flexibility while maintaining a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inquiries from potential residents, providing detailed information about properties and addressing all questions.</p><p>• Maintain accurate records of customer interactions and track inquiries for follow-up.</p><p>• Update customer accounts with relevant information to ensure data accuracy and completeness.</p><p>• Conduct follow-up communications to ensure customer satisfaction and address any additional concerns.</p><p>• Collaborate with team members to ensure a seamless customer experience and meet service standards.</p><p>• Utilize Microsoft Office tools, including Excel and Word, to manage data entry and documentation effectively.</p><p>• Schedule appointments with prospective residents and coordinate with property management as needed.</p><p>• Handle inbound and outbound calls professionally, ensuring timely responses and resolution of issues.</p><p>• Process order entries and email correspondence efficiently to support sales operations.</p><p>• Provide solutions to customer challenges, demonstrating problem-solving skills and adaptability.</p>
<p><strong>About the Role:</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and service-oriented <strong>Bilingual Spanish Customer Care Associate</strong>. In this role, you’ll play a vital part in connecting individuals and families to critical community resources and services. You will support both English- and Spanish-speaking clients with empathy, accuracy, and professionalism, helping make a direct impact on lives in your community.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls, emails, and messages from clients seeking assistance in both English and Spanish.</li><li>Provide accurate information about available programs, services, and resources offered by the organization and its partners.</li><li>Triage client needs and ensure proper documentation in internal systems, maintaining up-to-date records.</li><li>Support appointment scheduling, application submissions, follow-ups, and general inquiries.</li><li>Collaborate with program staff and case managers to ensure clients are connected to the right support.</li><li>Handle sensitive or urgent situations with empathy and confidentiality.</li><li>Identify client trends or service gaps and provide feedback to improve service delivery.</li></ul><p><br></p>
We’re hiring for a Customer Service Representative on a contract to permanent basis This is a full-time, onsite opportunity Key Responsibilities: Provide timely, accurate support via phone and email Coordinate with internal departments to resolve customer issues Process orders, credits, cancellations, and updates in the system Enter and manage data in internal databases Assist with special projects as needed
<p>Are you a strong communicator with a passion for delivering exceptional service while supporting a meaningful cause? Our client in the nonprofit sector is seeking a Customer Experience Specialist to enhance relationships with clients, donors, and community partners. This is a perfect role for someone who excels at problem-solving, values making an impact, and thrives in a mission-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Be the first point of contact for clients and stakeholders, ensuring a positive and engaging experience.</li><li>Proactively address questions, concerns, or feedback to improve customer satisfaction and loyalty.</li><li>Handle a variety of inbound and outbound communications—via phone, email, or online platforms—using a professional and compassionate approach.</li><li>Collaborate with internal departments to resolve issues and deliver timely solutions for client needs.</li><li>Evaluate and optimize the customer experience journey, identifying areas for improvement.</li><li>Maintain accurate documentation of interactions in the organization’s CRM system to ensure proper follow-up and tracking.</li><li>Support fundraising activities, events, and campaigns, ensuring donor and client participation is seamless and satisfying.</li><li>Act as a brand ambassador by adhering to the organization’s core values and promoting its mission at all times.</li></ul><p><br></p>
<p>We are looking for a compassionate and detail-oriented <strong>Bilingual Spanish</strong> <strong>Non-Profit Call Center Representative</strong> to join our team in San Diego, California. As part of a non-profit organization dedicated to improving lives and connecting individuals to vital resources, you will play a key role in delivering exceptional service and support. This is a Contract-to-Permanent position offering an opportunity to make a meaningful impact in your community. This individual must be bilingual in Spanish to be in consideration for this role. </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries via phone, chat, or email, providing accurate information, referrals, and assistance.</p><p>• Accurately document all client interactions and updates in web-based systems.</p><p>• Stay informed about available programs, resources, and services to provide knowledgeable recommendations.</p><p>• Collaborate with internal teams to address client needs and resolve issues effectively.</p><p>• Maintain high standards of professionalism and empathy in all communications.</p><p>• Utilize CRM platforms and other tools efficiently to manage client information.</p><p>• Assist clients with billing functions and benefit inquiries to ensure their needs are met.</p><p>• Handle high call volumes while maintaining quality service and attention to detail.</p><p>• Participate in ongoing training to enhance knowledge and service delivery.</p>
<p>Robert Half is partnering with a mission-driven nonprofit organization in search of a Bilingual Spanish Customer Success Specialist who is passionate about making a difference in the lives of others. This is a unique opportunity for someone who thrives in a fast-paced environment, is energized by human connection, and values meaningful work that impacts the community.</p><p>This position will begin onsite and transition to a hybrid schedule after six months, offering both structure and flexibility for long-term success. <strong>This individual must be bilingual Spanish to be considered for this role. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide compassionate and knowledgeable support to individuals seeking services or information</li><li>Answer a high volume of inbound calls and assist with inquiries, resource navigation, and follow-ups</li><li>Accurately document call notes and track client needs using internal CRM systems</li><li>Collaborate closely with internal departments to ensure efficient service delivery</li><li>Advocate for callers by identifying appropriate programs, services, or solutions</li><li>Maintain professionalism and empathy across all communications</li></ul>
We are looking for an experienced Customer Service Representative to join our team in San Diego, California. In this contract position, you will play a key role in assisting customers with their orders, resolving inquiries, and providing outstanding support. This role requires excellent communication and problem-solving skills, with a focus on ensuring customer satisfaction and identifying opportunities to increase sales.<br><br>Responsibilities:<br>• Guide customers through the ordering process, addressing inquiries and resolving issues effectively.<br>• Respond to incoming customer requests and conduct outbound follow-ups as needed.<br>• Suggest additional products to customers based on their purchase history and complementary offerings.<br>• Escalate customer feedback and unresolved issues to management or appropriate teams for resolution.<br>• Achieve department performance standards and metrics while maintaining high-quality service.<br>• Communicate professionally and clearly with customers during follow-ups and problem resolution.<br>• Adhere to established processes and procedures to ensure consistency and efficiency.<br>• Identify opportunities for improvement in customer service processes and tools.<br>• Perform additional tasks as assigned to support departmental objectives.
<p>We are looking for a compassionate and detail-oriented Bilingual Spanish Customer Service Representative to join our team in San Diego, California. As part of a non-profit organization, you will play a vital role in connecting individuals to essential services and resources while delivering exceptional customer experiences. This is a Contract-to-Permanent position that offers an opportunity to make a meaningful impact within the community. At 6 months this role will turn to hybrid!!</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries and provide accurate information, referrals, or assistance tailored to the caller’s needs.</p><p>• Record all interactions promptly and accurately in web-based systems to ensure proper documentation.</p><p>• Stay informed about available services and resources to provide up-to-date guidance to clients.</p><p>• Collaborate with internal teams to address client needs efficiently and effectively.</p><p>• Maintain a high level of professionalism and empathy in all communications.</p><p>• Utilize CRM platforms and other software tools to manage customer information and service delivery.</p><p>• Assist clients with billing inquiries, benefit functions, and other service-related issues.</p><p>• Handle inbound calls with a focus on resolving issues and enhancing customer satisfaction.</p><p>• Leverage expertise in systems such as Avaya CMS and Epic Software to streamline customer service operations.</p>
<p>We are seeking a dedicated and personable <strong>Customer Service Representative</strong> to join our team in a <strong>permanent, hybrid position</strong>. This role plays a vital behind-the-scenes part in supporting our fast-paced operations through email and phone communication. While it does not involve face-to-face interaction with clients, it is essential to delivering exceptional service and maintaining smooth internal processes.</p><p>You’ll work both remotely and from our <strong>La Verne, CA</strong> office as part of a collaborative team. Occasional travel may be required for company events or special projects, but the majority of your time will be spent supporting clients and team members virtually and on-site.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to client inquiries via email and phone</li><li>Support day-to-day logistics and communication with internal and external teams</li><li>Assist with coordinating schedules, tracking requests, and maintaining documentation</li><li>Lift and transport materials or packages (up to 50 lbs) on occasion</li><li>Maintain consistency and attention to detail in all communications and procedures</li><li>Adapt to shifting priorities and deadlines in a dynamic office environment</li></ul><p><br></p><p><strong>Required Skills & Qualifications:</strong></p><ul><li>Proficiency in Microsoft Office Suite</li><li>Typing speed of 40+ words per minute</li><li>Strong verbal and written communication skills</li><li>Ability to work independently and collaboratively</li><li>Proven experience in customer service, hospitality, or administrative support</li><li>Capable of occasional physical tasks and extended computer-based work</li></ul><p><br></p><p><strong>Preferred Attributes:</strong></p><ul><li>Intelligent, resourceful, and dependable</li><li>Excellent problem-solving and time management skills</li><li>Positive attitude with a strong work ethic</li><li>Bachelor’s Degree not required—capability and character matter more</li></ul><p><br></p><p><strong>Workplace Details:</strong></p><ul><li><strong>Location:</strong> La Verne, CA</li><li><strong>Schedule:</strong> Hybrid (in-office and remote flexibility)</li><li><strong>Hours:</strong> Full-time, may require flexibility during peak periods</li></ul><p><br></p>
<p>At Robert Half, we're seeking an energetic and professional Customer Service Representative to support our valued clients and customers. The ideal candidate thrives on delivering excellent service, solving problems with a smile, and navigating a dynamic work environment. If you're passionate about making meaningful connections and resolving customer inquiries effectively, we want to hear from you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle inbound and outbound customer inquiries via phone, email, or chat in a courteous and efficient manner.</li><li>Resolve customer concerns, complaints, or issues while maintaining a positive client experience.</li><li>Accurately document customer interactions in the company’s CRM system or database.</li><li>Provide product or service information and direct customers to the appropriate team when needed.</li><li>Maintain knowledge of company services, policies, and procedures to relay accurate information to customers.</li><li>Help troubleshoot basic problems and escalate complex service issues as necessary.</li><li>Process orders, returns, or adjustments in line with company guidelines.</li><li>Support administrative tasks as needed during high-volume periods.</li></ul><p><br></p>
<p>Looking for a flexible opportunity where you can put your people skills to work? Robert Half is hiring a Part-Time Customer Service Representative for a well-established retail and manufacturing client in Oceanside, CA. This role is perfect for someone who enjoys helping others, thrives in a hands-on environment, and is looking for a consistent part-time schedule. You’ll be the friendly face (and voice) of the company—assisting customers with product questions, order updates, and general support. If you’re upbeat, organized, and ready to make a difference, we’d love to hear from you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist customers in person, by phone, and via email</li><li>Process orders, returns, and exchanges</li><li>Provide product information and resolve customer concerns</li><li>Maintain accurate records of customer interactions</li><li>Support the sales and warehouse teams as needed</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in San Diego, California. As part of a mission-driven organization, you will play a vital role in connecting individuals with essential services and resources. This is a Contract-to-permanent position where you will contribute to improving lives and fostering stronger communities through compassionate and effective customer interactions.<br><br>Responsibilities:<br>• Handle incoming calls and inquiries with professionalism, providing accurate information and appropriate referrals.<br>• Accurately document all customer interactions in web-based systems to ensure seamless record-keeping.<br>• Stay informed about available services, programs, and resources to assist clients effectively.<br>• Collaborate with internal teams to address client needs and find tailored solutions.<br>• Demonstrate a high level of customer service in all communications, fostering trust and satisfaction.<br>• Utilize various software platforms, including CRM systems, and tools such as Epic Software and Avaya CMS, to manage customer information efficiently.<br>• Assist customers with billing inquiries, benefit functions, and other service-related needs.<br>• Ensure compliance with organizational policies and standards while maintaining confidentiality.<br>• Identify opportunities for process improvement and contribute to enhancing customer experience.
<p>Robert Half is working with a trusted name in the automotive services industry to find a personable and proactive Customer Service Representative in Escondido, CA. This role is ideal for someone who enjoys being the go-to person for customers, thrives in a fast-paced environment, and can juggle multiple tasks with a smile. You’ll be the first point of contact for customers—answering questions, scheduling appointments, and ensuring a smooth experience from start to finish. If you’re a strong communicator who enjoys helping people and keeping things organized, this could be a great fit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls and respond to customer inquiries</li><li>Schedule service appointments and coordinate with estimators</li><li>Provide updates to customers regarding service timelines</li><li>Maintain accurate records of customer interactions</li><li>Assist with invoicing and payment collection</li><li>Support the front office with general administrative tasks</li></ul>
<p>Robert Half is seeking a personable and solution-oriented Customer Service Representative for a client in the consumer products industry. This role is perfect for someone who enjoys helping others, solving problems, and working in a fast-paced, team-oriented environment. You’ll be the voice of the brand, assisting customers with orders, product questions, and service issues.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Process orders, returns, and exchanges accurately</li><li>Troubleshoot issues and escalate complex cases as needed</li><li>Maintain detailed records of customer interactions</li><li>Collaborate with internal teams to ensure customer satisfaction</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract-to-Permanent role, you will play a vital part in delivering exceptional support to clients and stakeholders in the Health Pharm/Biotech industry. The ideal candidate will have a proactive mindset, strong communication skills, and a passion for providing solutions that enhance customer satisfaction.<br><br>Responsibilities:<br>• Address customer inquiries promptly and professionally via phone, email, and other communication channels.<br>• Ensure complete resolution of customer issues by collaborating with internal departments and providing timely follow-ups.<br>• Utilize multiple internal systems to manage orders, troubleshoot issues, and deliver accurate information to customers.<br>• Provide feedback to management on service challenges or recurring customer concerns to support process improvements.<br>• Manage order entry, shipping coordination, and delivery tracking with precision and attention to detail.<br>• Participate in special projects as assigned, contributing to team objectives and organizational goals.<br>• Maintain accurate records of customer interactions and ensure compliance with company policies.<br>• Support new customer setups and assist with troubleshooting order management issues.<br>• Demonstrate flexibility by working mandatory overtime when requested by management.
<p><strong>About the Organization:</strong></p><p> Our client is a mission-driven nonprofit organization located in Poway, CA, dedicated to serving the community through compassionate, high-impact programs and services. They are currently seeking a warm, professional, and reliable <strong>Receptionist</strong> to be the first point of contact for the organization and to help ensure the smooth operation of the front office.</p><p><strong>Position Overview:</strong></p><p> The Receptionist will play a vital role in welcoming guests, supporting staff, and maintaining a positive and efficient front-desk environment. This individual must be friendly, organized, and committed to delivering excellent service to clients, volunteers, donors, and visitors.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and direct visitors, clients, and vendors with warmth and professionalism</li><li>Answer and route incoming calls and emails promptly and accurately</li><li>Provide general administrative support including filing, data entry, and mail distribution</li><li>Maintain the appearance and organization of the front office and common areas</li><li>Schedule appointments and manage calendars for meetings or program services</li><li>Assist with handling inquiries about the organization’s services or events</li><li>Support other team members and departments as needed</li><li>Help maintain confidentiality and professionalism in handling sensitive information</li></ul><p><br></p><p><br></p>
<p>We are looking for a Customer Service Representative to join our team in San Marcos, California. This is a Contract-to-permanent position, offering an excellent opportunity to contribute to a dynamic and customer-focused environment. The ideal candidate will excel in delivering exceptional service, ensuring customer satisfaction, and maintaining accuracy in order processing.</p><p><br></p><p>Responsibilities:</p><p>• Accurately record customer orders and input them into the company’s system.</p><p>• Verify and review order details to ensure precision and correctness.</p><p>• Address customer inquiries and build positive relationships through effective communication.</p><p>• Resolve shipping concerns by collaborating with vendors and logistics teams.</p><p>• Handle customer complaints with professionalism, providing timely and effective resolutions.</p><p>• Maintain and update customer information in the database.</p><p>• Gather customer feedback to improve service quality and product offerings.</p>
We are looking for a skilled Logistics Clerk to join our team in Chula Vista, California. In this long-term contract role, you will play a pivotal part in ensuring smooth operations across customer service, shipping functions, and office procedures. This position requires someone who excels in communication, coordination, and problem-solving.<br><br>Responsibilities:<br>• Coordinate shipping and logistics processes to ensure timely delivery and adherence to quality standards.<br>• Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships.<br>• Manage purchase orders, credit approvals, and supplier communications to support operational efficiency.<br>• Collaborate with internal teams, including engineering and account management, to meet customer specifications and requirements.<br>• Liaise with stakeholders, including C-suite executives and suppliers, to facilitate seamless communication and negotiation.<br>• Oversee materials handling and facility operations to ensure compliance with company procedures.<br>• Maintain accurate documentation and records related to shipping, financial notes, and customer accounts.<br>• Train and support team members in office functions and procedures to enhance productivity.<br>• Monitor quality standards and implement improvements to optimize customer satisfaction.<br>• Handle call center operations and queries to provide timely resolutions.
<p>Our client, a mission-driven non-profit organization, is seeking a professional and welcoming <strong>Bilingual Receptionist</strong> to be the first point of contact for their visitors and callers. This is a <strong>contract-to-hire</strong> opportunity with the potential to grow into a long-term role supporting community-focused programs and services.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist clients, visitors, and staff in both English and Spanish</li><li>Answer and route incoming calls and messages</li><li>Provide general information about the organization’s services and programs</li><li>Maintain a clean and organized reception area</li><li>Schedule appointments and support calendar coordination</li><li>Assist with administrative tasks such as filing, scanning, and data entry</li><li>Translate simple documents and assist with in-person or phone interpretation as needed</li></ul><p><br></p><p><br></p>
<p>Are you passionate about making a difference and being part of a mission-driven organization? Our client, a reputable nonprofit organization dedicated to creating lasting change in the community, is seeking a courteous and detail-oriented Front Desk Coordinator to join their team. If you pride yourself on exceptional organizational and communication skills and enjoy being a pivotal part of a team’s success, this could be the perfect role for you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact, providing a welcoming and professional presence to visitors, donors, clients, and staff.</li><li>Answer, screen, and direct inbound calls and emails in a timely and proactive manner.</li><li>Manage calendars, schedule meetings, and assist with clerical duties such as data entry, filing, and managing correspondence.</li><li>Support preparation and coordination of events, meetings, and fundraising activities as necessary.</li><li>Maintain a clean and organized front desk, as well as inventory of office supplies.</li><li>Tackle challenges with a “can-do” attitude while providing exceptional customer service to both internal and external stakeholders.</li></ul><p><br></p>
<p>Our client, an innovative company in the dynamic technology sector, is seeking a professional and friendly Receptionist to be the face of their organization. If you excel at providing excellent customer service, enjoy multitasking, and thrive in tech-driven environments, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for visitors, staff, and clients, ensuring a welcoming and professional reception experience.</li><li>Answer and direct incoming calls and emails promptly and courteously.</li><li>Assist with booking meetings, managing calendars, and arranging conference rooms as needed.</li><li>Perform data entry, document management, and other clerical duties to support the office.</li><li>Familiarity with standard office software; assist with basic troubleshooting for office technology tools.</li><li>Monitor front desk supplies and maintain a tidy reception area.</li></ul><p><br></p>
<p>An established agricultural company in <strong>San Marcos, CA</strong>, is seeking a dedicated and professional <strong>Collections Specialist</strong> to manage receivables and enhance customer satisfaction. This dual-function role integrates collections responsibilities with customer service, requiring excellent communication and negotiation skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle accounts receivable collections, ensuring timely payments from clients while maintaining positive relationships.</li><li>Communicate with clients to resolve payment discrepancies and negotiate payment plans when necessary.</li><li>Manage and maintain accurate records of overdue accounts and collection activities.</li><li>Provide exceptional customer service by addressing client inquiries and resolving issues efficiently.</li><li>Work collaboratively across departments to streamline billing and payment processes.</li></ul>
