56 results for Customer Care Representative in San Diego, CA

Customer Service Representative Robert Half is seeking a dedicated Customer Service Representative to join the team at one of our clients. This is an exciting opportunity to work with a company that values both its employees and customers, ensuring satisfaction and success on both sides of the equation. Key Responsibilities<ul><li>Respond promptly to customer inquiries via phone, email, or chat, ensuring all concerns are addressed professionally and efficiently.</li><li>Resolve product or service issues by clarifying complaints, determining the cause, and choosing the best solution.</li><li>Maintain detailed and accurate customer records in company systems.</li><li>Provide information about products, services, and account status to customers when requested.</li><li>Collaborate with internal teams to escalate and resolve complex issues.</li><li>Follow up with customers to ensure satisfaction and address any ongoing concerns.</li><li>Uphold company values of honesty, respect, and positivity in all interactions.</li><li>Identify opportunities to improve customer service processes and suggest ideas for enhancements.</li></ul>

Sr. Customer Service Representative We are offering a permanent employment opportunity for a Sr. Customer Service Representative in Carlsbad, California. As a Sr. Customer Service Representative, you will be playing a crucial role in managing customer interactions, tracking project statuses, and ensuring the accurate and efficient processing of customer orders. Responsibilities• Efficiently manage customer communication via inbound and outbound calls and emails.• Accurately enter and process customer orders into our system, ensuring meticulous attention to detail.• Ensure customers are regularly updated on the status of their projects and delivery schedules.• Work closely with production and logistics teams to prioritize and expedite orders when required.• Handle customer complaints and concerns professionally, demonstrating empathy and resolution skills.• Maintain well-organized and comprehensive records of all customer interactions and transactions.• Adhere to company policies and procedures while delivering exceptional customer service.

Customer Service Representative Do you have excellent communication skills and a passion for helping others? We’re looking for a Customer Service Representative to join our client's team and serve as the bridge between our company and its customers. In this role, you’ll engage with clients to provide product and service information, answer inquiries, and resolve any issues with professionalism and efficiency. Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound customer calls or emails, resolving inquiries in a professional and friendly manner.</li><li>Provide accurate information about products or services, ensuring clear and concise communication.</li><li>Resolve customer complaints or issues efficiently and escalate unresolved problems when necessary.</li><li>Update and maintain customer records in the database with detailed and accurate information.</li><li>Identify opportunities to upsell or offer additional services where appropriate.</li><li>Follow company procedures, guidelines, and standards to ensure excellent customer service is delivered at all times.</li><li>Work collaboratively with team members to achieve customer service goals and improve processes.</li></ul>

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in the Real Estate and Property industry. This role is based in Tustin, California and offers a hybrid work schedule. As a Customer Service Representative, you will be the main point of contact for potential residents, providing them with comprehensive information about properties and maintaining an organized record of all customer interactions. Responsibilities: • Engage directly with potential residents through phone calls and emails, providing them with detailed information about the properties they are interested in. • Record customer interactions meticulously, noting all inquiries and their details. • Update customer accounts as required, ensuring all information is accurate and up-to-date. • Regularly follow-up with customers, ensuring their queries are resolved and they are satisfied with the information provided. • Use Microsoft Excel and Microsoft Word for data entry and other tasks. • Manage inbound and outbound calls effectively, ensuring customer satisfaction and efficiency. • Perform order entry tasks, ensuring accuracy and timeliness. • Schedule appointments as necessary, coordinating with both customers and internal teams. • Use your skills in property management to provide comprehensive and accurate information to customers.

Customer Service Representative Robert Half is partnering with a growing organization in Oceanside, CA to hire a Customer Service Representative who thrives on creating exceptional service experiences. This role is perfect for a professional with strong communication skills who enjoys helping customers resolve issues and find solutions. If you’re passionate about delivering excellent service and have a detail-oriented mindset, we invite you to apply! Key Responsibilities:Customer Assistance:<ul><li>Provide accurate and timely responses to customer inquiries via phone, email, or chat.</li><li>Assist customers with product or service information, troubleshooting, and order tracking.</li><li>Resolve customer issues or complaints by determining the best course of action to ensure satisfaction.</li></ul>Documentation and Reporting:<ul><li>Maintain detailed records of customer interactions and transactions in the company’s CRM system.</li><li>Generate reports on customer feedback to support continuous process and service improvements.</li></ul>Team Collaboration:<ul><li>Collaborate with other departments, such as sales or technical support, to address customer needs.</li><li>Contribute to team success by sharing feedback and solutions to improve customer service processes.</li></ul>

Customer Service Representative We are offering an opportunity for a Customer Service Representative in Tustin, California. The primary function of this role is to provide technical support services to customers, manage and resolve service calls, and maintain operational logistics. This position is in the telecom industry and is a contract employment opportunity. Responsibilities: • Provide technical support and call center services for a range of products from consumer electronics to professional medical equipment • Troubleshoot and repair systems in a lab or onsite for various clients • Utilize software and hardware to diagnose errors or technical problems and determine appropriate solutions • Manage, report, and complete service calls, RMAs, QA, and any service logistical and inventory control operation • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution • Answer inbound calls and provide excellent customer service • Perform data entry tasks and manage email correspondence • Schedule appointments and perform order entry tasks • Proficient in Microsoft Excel and Microsoft Word for daily operational tasks.

Customer Service Representative A well-regarded educational institution in Vista, CA is eager to hire a friendly and service-focused Customer Service Representative to support their administrative office. This role is ideal for candidates with a passion for education and a desire to assist students, parents, and faculty members. If you enjoy being the point of contact for inquiries while contributing to student success, this is an amazing opportunity. Key Responsibilities:Student and Family Assistance:<ul><li>Answer questions from students and parents about admission procedures, tuition payments, or educational programs via phone, email, or in person.</li><li>Guide prospective students through the enrollment process and assist with application documentation.</li><li>Provide support for academic advising by referring inquiries to appropriate departments or staff members.</li></ul>Administrative Tasks:<ul><li>Maintain accurate records of communication and update databases with student or program details.</li><li>Assist with the planning and coordination of educational events, such as open houses or orientations.</li><li>Process paperwork, manage office correspondence, and maintain a welcoming environment for visitors.</li></ul>Coordination:<ul><li>Serve as a liaison between students, parents, and academic staff to resolve concerns or inquiries promptly.</li><li>Provide technical support for students scheduling classes or accessing online resources.</li></ul>

Customer Service Representative Are you passionate about helping others and interested in building a rewarding career in the healthcare industry? A trusted medical organization in San Marcos, CA is seeking a Customer Service Representative for their healthcare services team. The ideal candidate will have outstanding communication skills and a patient-first mindset. This is a fantastic opportunity to make a difference in people’s lives while working in a professional and supportive environment. Key Responsibilities:Patient Support:<ul><li>Respond to patient inquiries via phone, email, or in-person, addressing insurance, billing, or appointment scheduling questions.</li><li>Assist patients with navigating healthcare services, including referrals and preauthorization forms.</li><li>Provide empathetic and professional communication to resolve patient issues or complaints.</li></ul>Administrative Assistance:<ul><li>Maintain accurate records of patient interactions, ensuring documentation is compliant with healthcare privacy standards (e.g., HIPAA).</li><li>Update patient files and verify insurance information at the time of service.</li><li>Assist in processing medical documentation such as referrals, prescriptions, and test results.</li></ul>Collaboration:<ul><li>Coordinate with medical staff and other team members to troubleshoot and streamline operations.</li><li>Follow up with patients regarding appointments, test results, or outstanding inquiries.</li></ul>

Customer Experience Specialist Are you passionate about delivering exceptional customer experiences and building lasting relationships? A prominent company in Rancho Santa Fe, CA, is seeking a dedicated and personable Customer Experience Specialist to join their team. This is an exciting opportunity to bring your expertise in customer service to a company that values client satisfaction and teamwork. Key Responsibilities:<ul><li>Serve as the primary point of contact for customers, providing information, resolving inquiries, and ensuring satisfaction.</li><li>Handle both inbound and outbound customer interactions via phone, email, and other communication channels.</li><li>Maintain accurate customer records and track interaction notes in a CRM system.</li><li>Proactively identify customer needs and offer personalized solutions and services.</li><li>Collaborate with internal teams to address customer concerns and deliver timely resolutions.</li><li>Assist in developing initiatives to enhance the overall customer experience.</li><li>Meet and exceed key performance indicators (KPIs) related to response time, resolution accuracy, and client satisfaction.</li></ul>

Sr. Full Desk Technical Recruiter Title: Recruiting ManagerDepartment: Robert Half Technology – Permanent Placement ServicesLocation: Irvine, CA Terms: Full-Time, Exempt Compensation: DOE (Salaried) Bonus Eligibility: Yes Robert Half Inc., a global leader in specialized talent solutions, is looking for a recruiting manager to work within the full-time placement recruitment division which is part of Robert Half’s technology talent solutions line of business. Once again, Robert Half was named to FORTUNE® magazine’s list of “Most Admired Companies.” (January 21, 2024) Responsibilities • As a recruiting manager, you will source & recruit target candidate profiles using various tools such as our proprietary database, managing public-facing job postings, direct head-hunting, LinkedIn, public job-boards such as Indeed, Monster & CareerBuilder, generating candidate referrals, attending networking events, etc. • The recruiting manager will screen & Interview potential candidates, qualify them, and match them with the needs of our clients• The recruiting manager / technical recruiter will market the services of Robert Half to commercial clients to generate new business through cross-leveraging existing Robert Half relationships, cold-calling, calling on leads and job postings, attending networking groups, and through the use of tools such as SalesForce.com, ZoomInfo, LinkedIn, our proprietary database, etc. • Negotiate and establish contractual/recruiting agreements with clients • Qualify client job requirements and establish plan to placement • Provide customer service & counsel clients on strategy to attract & on-board talent• Educate clients on current national and local market trends surrounding employment conditions, technical salary ranges and local variances

Receptionist We are offering a short-term contract employment opportunity for a Receptionist in Irvine, California. This role primarily focuses on customer service within a detail-oriented environment. The Receptionist will be stationed at the front desk, serving as the initial point of contact for clients and visitors. Responsibilities: • Greet clients and visitors warmly and with detail-oriented manners upon their arrival • Coordinate and manage the booking of conference rooms and visitor offices • Organize catering and food arrangements for events and lunches • Keep the conference room and visitor offices tidy and prepared for use • Manage inbound calls and effectively transfer them to the appropriate party • Sort and distribute incoming mail and handle deliveries • Maintain an updated phone list and other essential records • Handle sensitive and confidential documents with discretion • Collaborate with the onsite team to ensure a smooth operation • Undertake additional projects or tasks as assigned • Maintain cleanliness and organization of the workspace during downtime.

Front Desk Coordinator e’re looking for a skilled Front Desk Coordinator to serve as the first point of contact for visitors, clients, and team members. This role is vital to ensuring the front office operates seamlessly while providing outstanding customer service. Key Responsibilities:<ul><li>Welcome all visitors and clients with a friendly, professional attitude.</li><li>Handle incoming calls, route communication, and manage messages efficiently.</li><li>Schedule appointments and maintain front desk calendars.</li><li>Ensure the reception area is organized, professional, and fully equipped.</li><li>Perform administrative tasks including filing, data entry, and document management.</li><li>Assist in managing office supplies inventory and ordering as needed.</li><li>Provide coordination support to internal teams for meetings and events.</li></ul>

Front Desk Coordinator Robert Half is seeking a detail-oriented and personable Front Desk Coordinator to be the face of a dynamic organization that’s making strides in groundbreaking scientific advancements. Key Responsibilities<ul><li>Greeting and directing visitors in a professional, friendly manner.</li><li>Answering and managing incoming calls, emails, and correspondence.</li><li>Scheduling appointments, meetings, and conference room bookings.</li><li>Maintaining the front desk area to ensure it is organized, clean, and safe.</li><li>Supporting administrative tasks, such as data entry, mail distribution, and ordering office supplies.</li><li>Managing incoming and outgoing deliveries, including liaising with courier services.</li><li>Assisting with onboarding processes for new hires, such as coordinating access and handling administrative packets.</li><li>Acting as a liaison between office teams and external vendors when needed.</li></ul>

Bilingual Spanish Receptionist A well-established company in [Location] is seeking a friendly and professional Bilingual Spanish Receptionist to be the face of the organization. The ideal candidate will have excellent communication skills in both English and Spanish and will excel at providing a welcoming experience for visitors and callers. If you have strong organizational skills and enjoy being at the center of a team’s success, this role is for you! Key Responsibilities:<ul><li>Greet and assist visitors and manage a multi-line phone system to direct calls to the appropriate departments.</li><li>Maintain front desk organization, ensuring a clean and functional reception area.</li><li>Coordinate schedules and meeting spaces as needed for office activities.</li><li>Assist with data entry, file maintenance, and distributing mail or office supplies.</li><li>Translate documents and correspondence from English to Spanish or vice versa, as needed.</li><li>Support other departments with administrative tasks such as preparing correspondence and tracking information.</li><li>Provide a professional, welcoming demeanor in both Spanish and English to ensure all guests feel supported.</li><li>Handle inquiries from clients and team members effectively and promptly.</li></ul>

Executive Assistant If you’re ready to take charge and bring organized support to executive operations, look no further! Robert Half is working with a cutting-edge company in Vista, CA to place an Executive Assistant with exceptional project management and problem-solving skills. This is your chance to contribute to the success of industry-leading leaders and a high-performing team. Key Responsibilities:<ul><li>Support senior executives by managing schedules, coordinating appointments, and organizing travel logistics.</li><li>Facilitate communication between the executive team and other departments, ensuring consistency and accuracy.</li><li>Lead various administrative projects, monitoring progress and deadlines.</li><li>Assist with the preparation of materials for executive-level meetings.</li><li>Build strong relationships with clients, vendors, and internal teams while maintaining professionalism in all interactions.</li><li>Conduct research for executive projects and provide actionable insights.</li></ul>

Collections Specialist We are offering a long term contract employment opportunity for a Collections Specialist in Carlsbad, California. As a Collections Specialist, you will be primarily focused on sales order entry, handling collections issues, and interacting with customers. You will also be tasked with ensuring that sales orders are processed accurately and efficiently, while maintaining a high level of customer service. Responsibilities: • Handle sales order entry, with a focus on accuracy and efficiency • Address and resolve collections issues as they arise • Maintain consistent interaction with customers to ensure a high level of customer service • Utilize NetSuite and basic Excel for daily tasks and customer management • Keep track of and follow up with customers regarding collections • Review expense reports and ensure receipt availability • Use your skills in Accounts Receivable (AR), Answering Inbound Calls, Claim Administration, and Collection Processes to meet job requirements • Act as a gatekeeper for sales orders, ensuring all orders are processed correctly and efficiently • Handle B2B collection emails and internal emails • Deal with a large volume of sales orders and manage the accounts of big customers.

Executive Assistant A fast-paced and growing organization in San Marcos, CA, is searching for an experienced and detail-oriented Executive Assistant to provide high-level support to company executives. This role requires exceptional organizational skills, discretion, and the ability to thrive in a fast-paced environment. Key Responsibilities:<ul><li>Executive Support: Manage executive calendars, plan travel arrangements, and coordinate high-priority meetings.</li><li>Communication Management: Act as a liaison for internal and external communications, drafting emails, memos, and presentations.</li><li>Project Assistance: Support executives on special projects, ensuring all deliverables are executed within deadlines.</li><li>Meeting Coordination: Prepare agendas, maintain meeting minutes, and follow up on action items to ensure accountability.</li><li>Confidentiality Management: Handle sensitive information with discretion and maintain confidentiality at all times.</li></ul>

Executive Assistant Are you an expert in juggling multiple priorities, anticipating needs, and ensuring executives can focus on strategic goals? A growing company in Carlsbad, CA is looking for a refined Executive Assistant to provide unparalleled support to senior leadership. If you thrive in high-pressure environments while maintaining attention to detail, this role is for you. Key Responsibilities:<ul><li>Manage complex calendars for high-level executives, scheduling meetings and coordinating travel arrangements.</li><li>Prepare reports, presentations, and correspondence for internal and external audiences.</li><li>Execute special projects, conducting research and handling delegated responsibilities from leadership.</li><li>Serve as the primary point of contact for the executive team, addressing inquiries with professionalism and confidentiality.</li><li>Organize and attend meetings, take minutes, and follow up on action items.</li><li>Handle expense reporting and budget management for executives, ensuring accuracy and timeliness.</li></ul>

HYBRID - Executive Assistant We are seeking a highly organized and proactive Executive Assistant to join a dynamic biotech company in San Diego. This role is HYBRID in San Diego (3 days in office, 2 remote work). This role will provide essential support to the C-Suite, working closely with the Senior Executive Assistant to ensure seamless daily operations. The ideal candidate will be a detail-oriented professional with excellent communication skills, the ability to manage multiple priorities, and a passion for contributing to the success of a growing, innovative organization.Key Responsibilities:<ul><li>Calendar Management: Coordinate complex schedules, meetings, and appointments for C-level executives, prioritizing and adjusting as needed.</li><li>Communication: Serve as a liaison between executives and internal/external stakeholders, managing emails, calls, and correspondence with professionalism.</li><li>Travel Coordination: Arrange domestic and international travel, including flights, accommodations, itineraries, and expense reports.</li><li>Meeting & Event Support: Prepare agendas, presentations, and materials for executive meetings; take detailed meeting notes and follow up on action items.</li><li>Document Management: Draft, review, and organize documents, reports, and presentations, ensuring accuracy and confidentiality.</li><li>Project Assistance: Support special projects and strategic initiatives as directed by the Senior Executive Assistant and C-Suite.</li><li>Office Management: Oversee office logistics, including supply management, vendor coordination, and facility-related tasks.</li></ul>

Executive Assistant About the Firm:Join a dynamic and prestigious investment firm known for its innovative approach and commitment to excellence. Our client is seeking a highly organized and proactive Executive Assistant to support senior leadership and contribute to the firm’s operational success.Key Responsibilities:<ul><li>Calendar Management: Coordinate and maintain complex schedules, including meetings, travel arrangements, and appointments.</li><li>Communication Management: Serve as a point of contact for internal and external stakeholders, handling correspondence, screening calls, and managing emails.</li><li>Document Preparation: Draft, edit, and proofread presentations, reports, and other business documents.</li><li>Meeting Coordination: Organize and prepare materials for meetings, record minutes, and follow up on action items.</li><li>Travel Arrangements: Plan and book domestic and international travel, including accommodations, transportation, and itineraries.</li><li>Expense Management: Track and reconcile expenses, prepare expense reports, and manage budgets for executive-related activities.</li><li>Confidentiality & Discretion: Handle sensitive information with the utmost confidentiality and professionalism.</li><li>Project Support: Assist with special projects, research, and event planning as needed.</li></ul>

Executive Assistant Robert Half is seeking a dynamic and highly organized Executive Assistant to support the executive leadership team at a leading biotech company. This role is pivotal in ensuring smooth day-to-day operations, managing complex schedules, and facilitating effective communication within the organization and with external stakeholders.Key Responsibilities:<ul><li>Manage complex calendars, schedule meetings, and coordinate travel arrangements.</li><li>Prepare and edit correspondence, presentations, and reports.</li><li>Handle confidential information with discretion and professionalism.</li><li>Serve as a liaison between executives, internal teams, and external partners.</li><li>Organize and coordinate logistics for meetings, conferences, and company events.</li><li>Track and manage key action items, ensuring deadlines are met.</li><li>Support project management tasks and contribute to strategic initiatives.</li><li>Maintain and organize electronic and physical files.</li><li>Assist with budget management and expense reporting.</li></ul>

SR. Executive Assistant About the Company: Join a reputable and fast-growing construction firm dedicated to delivering high-quality projects with precision and excellence. Our client is seeking an experienced and strategic Senior Executive Assistant to provide high-level support to senior leadership and enhance operational efficiency.Key Responsibilities:<ul><li>Strategic Executive Support: Manage complex calendars, schedule meetings, and coordinate high-priority appointments for senior leadership.</li><li>Stakeholder Management: Serve as the primary liaison between executives, clients, subcontractors, and internal teams, fostering strong professional relationships.</li><li>Document & Contract Management: Prepare, review, and organize contracts, project proposals, and executive presentations with meticulous attention to detail.</li><li>Meeting & Event Coordination: Plan and execute executive meetings, off-site events, and company-wide gatherings, including preparing agendas and tracking follow-ups.</li><li>Travel & Logistics: Organize comprehensive travel arrangements, including transportation, lodging, and detailed itineraries.</li><li>Expense & Budget Oversight: Manage executive expenses, reconcile budgets, and prepare financial reports.</li><li>Office & Team Leadership: Oversee office operations, manage vendor relationships, and guide junior administrative staff.</li><li>Confidentiality & Discretion: Handle sensitive company information with the utmost care and professionalism.</li></ul>

Human Resource Specialist Our client, a leading company in the construction industry based in San Diego, CA is seeking a results-driven Human Resource Specialist to support their growing team. This critical role will assist in implementing HR policies, managing employee relations, coordinating recruitment efforts, and ensuring compliance with labor laws and regulations. Key Responsibilities:<ul><li>Work closely with management to recruit top talent for open construction and administrative roles. Develop and manage job postings, screen candidates, conduct interviews, and oversee onboarding processes to ensure smooth transitions for new hires.</li><li>Serve as a resource for employees to support positive workplace culture. Handle inquiries, resolve conflicts, and manage sensitive employee relations matters with discretion.</li><li> Ensure the organization's adherence to federal, state, and local labor laws and regulations. Maintain compliance with safety standards and employment laws specific to the construction industry (e.g., OSHA regulations).</li><li>Maintain accurate HR records, including employee files, benefits enrollment, training documentation, and any required certifications. Support payroll, time tracking, and reporting as needed.</li><li>Assist with continued employee professional growth by coordinating training programs, certifications, and leadership development opportunities.</li><li>Collaborate with leadership and external vendors to manage employee benefits and educate employees about available options.</li><li>Support management in identifying and executing strategies to improve recruitment, retention, and workplace satisfaction across the organization.</li></ul>

Executive Assistant Are you eager to support senior leadership in a fast-paced, dynamic environment? A highly respected company in Solana Beach, CA, is seeking a proactive and polished Executive Assistant to provide administrative and operational support to the executive team. With an office overlooking the stunning coast, this role offers a unique opportunity to combine professional growth with an excellent workplace culture. As an Executive Assistant, you will serve as a right-hand partner to the executives, ensuring their schedules are managed efficiently, meetings and projects run smoothly, and key objectives are met. This is a career-building role for candidates with proven experience in executive-level support and a passion for organization, communication, and high-level confidentiality. Key Responsibilities:<ul><li>Manage high-volume calendars and coordinate meetings, events, and travel arrangements.</li><li>Draft and edit correspondence, presentations, and other documents on behalf of the executives.</li><li>Act as a gatekeeper, managing communication flow (email, calls, etc.) and ensuring timely follow-ups.</li><li>Prepare reports, agendas, and meeting minutes for executive-level meetings.</li><li>Liaise with internal teams and external stakeholders, representing the executive team professionally.</li><li>Facilitate special projects and research items as needed to support business objectives.</li><li>Ensure the executives' time is maximized by anticipating needs and proactively addressing potential conflicts.</li></ul>

VP of Operations We are offering an exciting opportunity for a VP of Operations in Irvine, California. Our industry is in need of a strategic leader with a focus on overseeing the Western Region Finance, Corporate & Client Accounting, FP& A, and Facilities Operations. This role is integral to our executive team, servicing a large number of residential units and HOA's. The successful candidate will tackle challenges related to inconsistent revenue streams and associate turnover due to industry impacts, while maintaining high-quality customer service and top-tier associate talent. Responsibilities: • Oversee and lead Western Region Finance, FP& A, Corporate & Client Accounting, and Facilities Operations • Drive growth and profitability in an industry impacted by unpredictable revenue streams • Maintain an emphasis on financial reporting & forecasting to anticipate both company and client revenue • Uphold excellent customer service standards while managing a large number of residential units and HOA's • Retain and nurture top-tier associate talent levels amidst industry challenges and turnover • Utilize skills in 3M, ADP - Financial Services, Chef, CRM, ERP - Enterprise Resource Planning, About Time, Accounting Functions, Budget Processes, Communication, and Compliance to ensure effective management and operations.