<p>Do you have a passion for helping others and thrive in a service-driven environment? Our client in the <strong>healthcare industry</strong> is seeking a friendly, professional, and motivated <strong>Call Center Representative</strong> to join their growing team. This role serves as the first line of contact for patients and healthcare providers, delivering exceptional service and ensuring seamless communication.</p><p><strong>Key Duties & Responsibilities:</strong></p><ul><li>Handle a high volume of inbound and outbound phone calls, assisting patients, caregivers, and providers with inquiries.</li><li>Schedule appointments, verify insurance eligibility, and process patient data accurately in the system.</li><li>Address customer concerns with empathy, professionalism, and timely resolution.</li><li>Adhere to confidentiality guidelines while handling sensitive patient information.</li><li>Log interactions and outcomes in compliance with company policies.</li><li>Provide detailed explanations of benefits, services, and payment processing as needed.</li></ul>
<p>We are looking for a compassionate and detail-oriented <strong>Bilingual Spanish</strong> <strong>Non-Profit Call Center Representative</strong> to join our team in San Diego, California. As part of a non-profit organization dedicated to improving lives and connecting individuals to vital resources, you will play a key role in delivering exceptional service and support. This is a Contract-to-Permanent position offering an opportunity to make a meaningful impact in your community. This individual must be bilingual in Spanish to be in consideration for this role. </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries via phone, chat, or email, providing accurate information, referrals, and assistance.</p><p>• Accurately document all client interactions and updates in web-based systems.</p><p>• Stay informed about available programs, resources, and services to provide knowledgeable recommendations.</p><p>• Collaborate with internal teams to address client needs and resolve issues effectively.</p><p>• Maintain high standards of professionalism and empathy in all communications.</p><p>• Utilize CRM platforms and other tools efficiently to manage client information.</p><p>• Assist clients with billing functions and benefit inquiries to ensure their needs are met.</p><p>• Handle high call volumes while maintaining quality service and attention to detail.</p><p>• Participate in ongoing training to enhance knowledge and service delivery.</p>
<p>We are looking for a compassionate and detail-oriented Bilingual Spanish Customer Service Representative to join our team in San Diego, California. As part of a non-profit organization, you will play a vital role in connecting individuals to essential services and resources while delivering exceptional customer experiences. This is a Contract-to-Permanent position that offers an opportunity to make a meaningful impact within the community. At 6 months this role will turn to hybrid!!</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries and provide accurate information, referrals, or assistance tailored to the caller’s needs.</p><p>• Record all interactions promptly and accurately in web-based systems to ensure proper documentation.</p><p>• Stay informed about available services and resources to provide up-to-date guidance to clients.</p><p>• Collaborate with internal teams to address client needs efficiently and effectively.</p><p>• Maintain a high level of professionalism and empathy in all communications.</p><p>• Utilize CRM platforms and other software tools to manage customer information and service delivery.</p><p>• Assist clients with billing inquiries, benefit functions, and other service-related issues.</p><p>• Handle inbound calls with a focus on resolving issues and enhancing customer satisfaction.</p><p>• Leverage expertise in systems such as Avaya CMS and Epic Software to streamline customer service operations.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in San Diego, California. This is a long-term contract position that requires excellent communication skills and a strong ability to manage customer interactions efficiently in the financial/banking industry. The ideal candidate will excel in providing top-notch support and maintaining professionalism in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to inbound customer inquiries via phone and email.</p><p>• Resolve customer issues by providing accurate information and offering solutions.</p><p>• Manage and update customer data in company systems through efficient data entry.</p><p>• Schedule appointments and handle order entries as needed.</p><p>• Collaborate with team members to ensure seamless customer service.</p><p>• Maintain a thorough understanding of company products and services to assist customers effectively.</p><p>• Use Microsoft Excel and Word to document and organize relevant information.</p><p>• Handle both inbound and outbound calls with attention to detail.</p><p>• Ensure compliance with company policies and procedures in all interactions. </p>
<p>Are you a driven, customer-focused individual with excellent communication skills? Our client is hiring a Customer Service Representative to deliver exceptional service to our clients and customers. You’ll act as the main point of contact, addressing customer inquiries, solving problems, and ensuring satisfaction. This role is perfect for someone who enjoys connecting with people and thrives in multitasking within a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming inquiries via phone, email, or chat and provide timely, accurate information regarding company products or services.</li><li>Resolve customer issues by troubleshooting and coordinating with internal teams to deliver solutions.</li><li>Maintain knowledge of company policies, procedures, and updates to ensure accurate communication with customers.</li><li>Process orders, returns, and account updates using internal systems.</li><li>Log customer interactions and maintain detailed records within CRM software.</li><li>Identify and escalate complex customer concerns to supervisors or other departments when necessary.</li><li>Keep customer satisfaction surveys and performance metrics at optimal levels by consistently delivering great service.</li><li>Assist with administrative tasks, including data entry and report generation, as requested.</li></ul><p><br></p>
We are looking for a motivated Customer Service Representative to join our team in San Diego, California. As part of a non-profit organization, this role offers a unique opportunity to make a meaningful impact by supporting individuals in need. This is a Contract-to-permanent position, ideal for professionals who are passionate about delivering excellent service while contributing to community-focused initiatives.<br><br>Responsibilities:<br>• Respond to incoming calls and inquiries, providing accurate information and assistance to clients.<br>• Record and maintain detailed documentation of all interactions using web-based systems.<br>• Stay informed about available resources and services to guide clients effectively.<br>• Collaborate with internal teams to address client needs and ensure seamless service delivery.<br>• Uphold exceptional customer service standards in both verbal and written communications.<br>• Utilize tools such as CRM software, Avaya CMS, and Epic Software to manage client interactions efficiently.<br>• Assist customers with billing inquiries and benefit-related concerns.<br>• Employ your expertise in computer programs to troubleshoot and resolve client issues.<br>• Handle bilingual communication in Spanish and English to support diverse client needs.<br>• Ensure compliance with organizational policies and procedures while addressing client concerns.
We are looking for a skilled Logistics Clerk to join our team in Chula Vista, California. In this long-term contract role, you will play a pivotal part in ensuring smooth operations across customer service, shipping functions, and office procedures. This position requires someone who excels in communication, coordination, and problem-solving.<br><br>Responsibilities:<br>• Coordinate shipping and logistics processes to ensure timely delivery and adherence to quality standards.<br>• Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships.<br>• Manage purchase orders, credit approvals, and supplier communications to support operational efficiency.<br>• Collaborate with internal teams, including engineering and account management, to meet customer specifications and requirements.<br>• Liaise with stakeholders, including C-suite executives and suppliers, to facilitate seamless communication and negotiation.<br>• Oversee materials handling and facility operations to ensure compliance with company procedures.<br>• Maintain accurate documentation and records related to shipping, financial notes, and customer accounts.<br>• Train and support team members in office functions and procedures to enhance productivity.<br>• Monitor quality standards and implement improvements to optimize customer satisfaction.<br>• Handle call center operations and queries to provide timely resolutions.
<p>Are you an experienced administrative professional with exceptional organizational skills seeking to elevate your career? Our client is looking for a Senior Administrative Assistant to provide high-level support to executives and teams within their organization. This role requires someone who thrives in a dynamic environment and is comfortable handling complex tasks with precision and professionalism.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide executive-level administrative support, including calendar management, meeting coordination, and correspondence preparation.</li><li>Compile and prepare reports, presentations, and information packets for use in meetings or by executives.</li><li>Screen and prioritize incoming communications (email, phone calls, etc.), ensuring messages are relayed appropriately.</li><li>Organize and maintain documentation and records, both in physical and digital formats.</li><li>Coordinate travel arrangements, including booking flights, accommodations, and ground transportation, while preparing itineraries.</li><li>Assist with event planning, team projects, and special assignments as requested by leadership.</li><li>Handle confidential and sensitive information with discretion and professionalism.</li><li>Actively identify opportunities to improve administrative processes for enhanced efficiency.</li></ul><p><br></p>
<p>We are seeking a dedicated and personable <strong>Customer Service Representative</strong> to join our team in a <strong>permanent, hybrid position</strong>. This role plays a vital behind-the-scenes part in supporting our fast-paced operations through email and phone communication. While it does not involve face-to-face interaction with clients, it is essential to delivering exceptional service and maintaining smooth internal processes.</p><p>You’ll work both remotely and from our <strong>La Verne, CA</strong> office as part of a collaborative team. Occasional travel may be required for company events or special projects, but the majority of your time will be spent supporting clients and team members virtually and on-site.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to client inquiries via email and phone</li><li>Support day-to-day logistics and communication with internal and external teams</li><li>Assist with coordinating schedules, tracking requests, and maintaining documentation</li><li>Lift and transport materials or packages (up to 50 lbs) on occasion</li><li>Maintain consistency and attention to detail in all communications and procedures</li><li>Adapt to shifting priorities and deadlines in a dynamic office environment</li></ul><p><br></p><p><strong>Required Skills & Qualifications:</strong></p><ul><li>Proficiency in Microsoft Office Suite</li><li>Typing speed of 40+ words per minute</li><li>Strong verbal and written communication skills</li><li>Ability to work independently and collaboratively</li><li>Proven experience in customer service, hospitality, or administrative support</li><li>Capable of occasional physical tasks and extended computer-based work</li></ul><p><br></p><p><strong>Preferred Attributes:</strong></p><ul><li>Intelligent, resourceful, and dependable</li><li>Excellent problem-solving and time management skills</li><li>Positive attitude with a strong work ethic</li><li>Bachelor’s Degree not required—capability and character matter more</li></ul><p><br></p><p><strong>Workplace Details:</strong></p><ul><li><strong>Location:</strong> La Verne, CA</li><li><strong>Schedule:</strong> Hybrid (in-office and remote flexibility)</li><li><strong>Hours:</strong> Full-time, may require flexibility during peak periods</li></ul><p><br></p>
We are looking for a meticulous Customer Relations Representative to join our team in San Diego, California. In this long-term contract position, you will play a vital role in supporting operational processes and ensuring exceptional customer service. This role requires strong organizational skills, effective communication, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Produce accurate and timely copy work while ensuring proper service delivery to relevant parties.<br>• Review payment records to identify duplicates and reassign claims as needed.<br>• Draft and prepare well-crafted correspondence, including outgoing mail, in compliance with postal service requirements.<br>• Monitor office inventory, prepare monthly supply orders, and ensure resources are adequately stocked.<br>• Collaborate with adjusters and medical professionals to transition injured workers to new primary treating physicians.<br>• Communicate proactively with supervisors to address workflow issues that may impact claims, customers, or company operations.<br>• Respond promptly to requests from internal and external stakeholders, providing effective solutions with minimal supervision.<br>• Perform general administrative support tasks as required to maintain smooth operations.<br>• Adhere to company policies, procedures, and project timelines while maintaining a high level of professionalism.<br>• Work collaboratively with team members to achieve departmental goals and objectives.
<p><strong>About the Role:</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and service-oriented <strong>Bilingual Spanish Customer Care Associate</strong>. In this role, you’ll play a vital part in connecting individuals and families to critical community resources and services. You will support both English- and Spanish-speaking clients with empathy, accuracy, and professionalism, helping make a direct impact on lives in your community.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls, emails, and messages from clients seeking assistance in both English and Spanish.</li><li>Provide accurate information about available programs, services, and resources offered by the organization and its partners.</li><li>Triage client needs and ensure proper documentation in internal systems, maintaining up-to-date records.</li><li>Support appointment scheduling, application submissions, follow-ups, and general inquiries.</li><li>Collaborate with program staff and case managers to ensure clients are connected to the right support.</li><li>Handle sensitive or urgent situations with empathy and confidentiality.</li><li>Identify client trends or service gaps and provide feedback to improve service delivery.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization seeking a <strong>compassionate and customer-focused Bilingual Spanish Customer Care Representative</strong>. This role is ideal for someone who is passionate about making a difference in their community, enjoys helping others, and thrives in a fast-paced, service-oriented environment. This opportunity starts fully onsite for training and transitions to a hybrid schedule after six months.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer a high volume of inbound calls from individuals seeking support, resources, and services</li><li>Communicate clearly and empathetically with Spanish- and English-speaking clients</li><li>Conduct intake interviews, gather client information, and enter accurate data into internal systems</li><li>Provide referrals and guidance based on client needs within a social services framework</li><li>Collaborate closely with internal teams and community partners to ensure client needs are met</li><li>Maintain confidentiality and professionalism in handling sensitive situations</li></ul><p><br></p>
<p>A reputable retail-focused company in <strong>San Marcos, CA</strong>, is seeking an energetic and knowledgeable <strong>Customer Service Associate</strong> to provide exceptional support to clients. This role is ideal for someone who understands retail operations and the products sold and who thrives in a customer-centric environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist retail clients by providing detailed information about products and services.</li><li>Handle customer inquiries promptly and professionally, ensuring satisfaction.</li><li>Process transactions and manage retail-related administrative tasks efficiently.</li><li>Collaborate with the internal team to maintain updated product knowledge.</li><li>Proactively address customer concerns and find solutions to meet their needs.</li></ul><p><br></p>
<p>We are looking for a <strong>dynamic and highly organized Bilingual Spanish Receptionist</strong> to join our growing team on a <strong>contract-to-hire</strong> basis. As the first point of contact for clients, vendors, and visitors, you will play a key role in ensuring seamless front-office operations while bridging communication between English- and Spanish-speaking team members and clients. This is an onsite position with work hours of 6:30am-3pm or 7am - 3:30pm. If you thrive in a fast-paced environment and have strong customer service and administrative skills, we encourage you to apply.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the front-line representative by greeting clients, vendors, employees, and visitors in a courteous and professional manner in both Spanish and English.</li><li>Answer and direct phone calls using a multi-line phone system, providing accurate information or forwarding calls to the appropriate department.</li><li>Manage and schedule appointments, meetings, and conference room bookings.</li><li>Translate written and verbal communications as needed between English and Spanish for internal and external stakeholders.</li><li>Handle incoming and outgoing mail, packages, and deliveries while maintaining an organized tracking system.</li><li>Maintain a clean, presentable, and professional reception and lobby area.</li><li>Monitor office supply inventory and order replenishments as needed.</li><li>Perform general clerical and administrative tasks, such as data entry, filing, and document management.</li><li>Assist with onboarding processes, including distributing essential materials and explaining processes in both Spanish and English.</li><li>Adhere to company protocols around safety and security, including verifying visitors and issuing badges/passes where necessary.</li><li>Support office management and special projects as assigned.</li></ul>
<p>Are you a compassionate and service-oriented professional with a passion for making a difference? Our client, a dynamic nonprofit organization, is seeking a Customer Support Specialist to provide exceptional support to donors, clients, and stakeholders. As a part of this mission-driven team, you will have the opportunity to contribute to meaningful initiatives while delivering excellent customer experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and other channels with professionalism, empathy, and attention to detail.</li><li>Provide accurate information regarding services, programs, and organizational goals to stakeholders, donors, and clients.</li><li>Troubleshoot and resolve customer issues, escalating complex concerns to the appropriate department or management for resolution.</li><li>Maintain and update customer records in CRM software, ensuring all interactions are documented accurately.</li><li>Build and nurture relationships with donors and clients to strengthen loyalty and engagement.</li><li>Collaborate with cross-functional departments to ensure seamless communication and resolution of customer needs.</li><li>Contribute to process improvement initiatives for enhancing customer support efficiency and effectiveness.</li><li>Stay updated on the nonprofit’s activities and programs to serve as a knowledgeable representative.</li></ul><p><br></p>
<p>Our client, a reputable nonprofit organization in San Diego, CA, is seeking a Customer Success Specialist to join our mission-driven team. This role is vital in ensuring our community and donors have a seamless and positive experience when interacting with our organization. As a Customer Success Specialist, you will handle inquiries, resolve concerns, and support both day-to-day operations and meaningful initiatives that make a difference in people’s lives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary contact for customer inquiries via phone, email, or in-person interactions </li><li>Provide exemplary service by addressing donor and community member questions with professionalism and empathy.</li><li>Maintain and update customer records in the organization’s CRM system, ensuring accuracy and data integrity </li><li>Support the planning and execution of nonprofit events and initiatives by coordinating communication and logistics.</li><li>Resolve concerns and identify customer needs, escalating more complex issues to the appropriate teams as necessary.</li><li>Collaborate with internal teams to foster a culture of customer-focused excellence while contributing to the nonprofit’s goals.</li><li>Assist in generating reports on customer interactions, donor contributions, and membership updates as requested.</li></ul><p><br></p>
<p>An established agricultural company in <strong>San Marcos, CA</strong>, is seeking a dedicated and professional <strong>Collections Specialist</strong> to manage receivables and enhance customer satisfaction. This dual-function role integrates collections responsibilities with customer service, requiring excellent communication and negotiation skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle accounts receivable collections, ensuring timely payments from clients while maintaining positive relationships.</li><li>Communicate with clients to resolve payment discrepancies and negotiate payment plans when necessary.</li><li>Manage and maintain accurate records of overdue accounts and collection activities.</li><li>Provide exceptional customer service by addressing client inquiries and resolving issues efficiently.</li><li>Work collaboratively across departments to streamline billing and payment processes.</li></ul>
<p>Are you highly organized, personable, and looking to make an immediate impact in an office setting? We are seeking a dedicated and detail-oriented <strong>Front Office Clerk</strong> to join our client’s team. As the first point of contact, you'll be responsible for creating a welcoming environment, providing exceptional customer service, and ensuring the smooth operation of the front office. Whether it’s answering phone calls, managing appointments, or handling administrative tasks, your contribution as a <strong>Front Office Clerk</strong> will be key to maintaining daily efficiency and fostering positive interactions. Join a culture that values collaboration, growth, and professional development.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the face of the company by warmly welcoming clients, visitors, and staff upon arrival.</li><li>Answer, screen, and direct incoming calls using a multi-line phone system.</li><li>Manage the front desk area, keeping it organized, clean, and presentable at all times.</li><li>Assist in scheduling and coordinating appointments, meetings, and conference room bookings.</li><li>Process incoming and outgoing mail, packages, and deliveries.</li><li>Perform routine administrative tasks such as filing, photocopying, scanning, and email correspondence.</li><li>Collaborate with internal departments to ensure smooth communication and task completion.</li><li>Handle customer inquiries with professionalism and escalate issues to the appropriate personnel when necessary.</li></ul><p><br></p>
<p>We are hiring a friendly and professional Service Receptionist to be the first point of contact for customers at a busy automotive dealership in Escondido. This role is perfect for someone who enjoys customer interaction and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet customers in person and over the phone with a warm, professional demeanor</li><li>Schedule service appointments and confirm bookings</li><li>Communicate service updates and timelines to customers</li><li>Coordinate with service advisors and technicians to ensure smooth workflow</li><li>Maintain a clean and organized front desk area</li><li>Handle basic administrative tasks such as filing, data entry, and payment processing</li></ul>
<p>Do you excel in creating stellar customer experiences while managing multiple tasks in a fast-paced environment? Our rapidly growing <strong>food and beverage company</strong> in Vista is looking for a dedicated <strong>Customer Support Specialist</strong> to join the team! This is your chance to work with a company that prides itself on quality products, exceptional service, and a supportive workplace.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>As a <strong>Customer Support Specialist</strong>, you will be responsible for being the first point of contact for customers, ensuring that their needs are met with efficiency and professionalism:</p><ul><li>Handle customer inquiries via phone, email, and chat, providing solutions in a professional and timely manner.</li><li>Process customer orders, returns, and account updates with accuracy and attention to detail.</li><li>Resolve product-related issues and concerns while escalating to the appropriate departments when necessary.</li><li>Maintain expert knowledge of the company's product offerings and pricing to assist customers effectively.</li><li>Collaborate with sales and operations teams to ensure seamless customer experiences from order to delivery.</li><li>Regularly document customer interactions and update CRM systems to maintain organized and accurate records.</li></ul>
<p>Are you passionate about making a difference and being part of a mission-driven organization? Our client, a reputable nonprofit organization dedicated to creating lasting change in the community, is seeking a courteous and detail-oriented Front Desk Coordinator to join their team. If you pride yourself on exceptional organizational and communication skills and enjoy being a pivotal part of a team’s success, this could be the perfect role for you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact, providing a welcoming and professional presence to visitors, donors, clients, and staff.</li><li>Answer, screen, and direct inbound calls and emails in a timely and proactive manner.</li><li>Manage calendars, schedule meetings, and assist with clerical duties such as data entry, filing, and managing correspondence.</li><li>Support preparation and coordination of events, meetings, and fundraising activities as necessary.</li><li>Maintain a clean and organized front desk, as well as inventory of office supplies.</li><li>Tackle challenges with a “can-do” attitude while providing exceptional customer service to both internal and external stakeholders.</li></ul><p><br></p>
<p>Our client, a mission-driven non-profit organization, is seeking a professional and welcoming <strong>Bilingual Receptionist</strong> to be the first point of contact for their visitors and callers. This is a <strong>contract-to-hire</strong> opportunity with the potential to grow into a long-term role supporting community-focused programs and services.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist clients, visitors, and staff in both English and Spanish</li><li>Answer and route incoming calls and messages</li><li>Provide general information about the organization’s services and programs</li><li>Maintain a clean and organized reception area</li><li>Schedule appointments and support calendar coordination</li><li>Assist with administrative tasks such as filing, scanning, and data entry</li><li>Translate simple documents and assist with in-person or phone interpretation as needed</li></ul><p><br></p><p><br></p>
<p>Our client, an innovative company in the dynamic technology sector, is seeking a professional and friendly Receptionist to be the face of their organization. If you excel at providing excellent customer service, enjoy multitasking, and thrive in tech-driven environments, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for visitors, staff, and clients, ensuring a welcoming and professional reception experience.</li><li>Answer and direct incoming calls and emails promptly and courteously.</li><li>Assist with booking meetings, managing calendars, and arranging conference rooms as needed.</li><li>Perform data entry, document management, and other clerical duties to support the office.</li><li>Familiarity with standard office software; assist with basic troubleshooting for office technology tools.</li><li>Monitor front desk supplies and maintain a tidy reception area.</li></ul><p><br></p>
<p>Are you passionate about the wellness and spa industry? Do you thrive in customer-facing roles and excel in helping others feel welcome and cared for? A high-end <strong>spa</strong> in Encinitas is looking for a friendly and professional <strong>Front Desk Coordinator</strong> to manage client experiences and assist with daily operations.</p><p><br></p><p><strong>Your Daily Responsibilities:</strong></p><p>As our <strong>Front Desk Coordinator</strong>, you’ll serve as the first point of contact for clients while supporting the spa’s overall operations:</p><ul><li>Greeting clients with warmth and professionalism, ensuring their visit exceeds expectations.</li><li>Answering phone calls, scheduling appointments, and managing the spa’s online booking system.</li><li>Effectively communicating spa offerings, services, and promotions to clients.</li><li>Processing client check-ins, check-outs, and payments accurately and efficiently.</li><li>Maintaining the cleanliness and presentation of the front desk and lobby areas.</li><li>Addressing client inquiries and concerns and escalating issues to management when needed.</li></ul>
<p>Our client is a dynamic and fast-paced organization that takes pride in delivering exceptional service to their customers, clients, and internal teams. They are seeking a highly organized and customer-focused Front Desk Coordinator to be the first point of contact for their company—someone who can maintain efficient front desk operations while providing a professional, welcoming experience. If you’re passionate about creating positive customer experiences, highly detail-oriented, and thrive in a collaborative environment, this role could be a great fit for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors, clients, and employees with enthusiasm and professionalism.</li><li>Answer and route incoming calls promptly, maintaining excellent phone etiquette.</li><li>Manage the scheduling of appointments, meetings, and conference rooms.</li><li>Keep the reception area organized and presentable at all times.</li><li>Assist with administrative tasks such as data entry, correspondence, and mail distribution.</li><li>Support internal teams with various operational needs, including filing and document preparation.</li><li>Coordinate vendor deliveries and track inventory of office supplies.</li><li>Maintain up-to-date knowledge of company personnel, departments, and protocols to assist visitors effectively.</li></ul><p><br></p>
