<p><strong>About the Company</strong></p><p> Robert Half is partnering with a growing organization seeking a customer-focused and bilingual <strong>Spanish-English Customer Service Representative</strong> to join their team. This is an excellent opportunity for a motivated professional who enjoys helping others, resolving inquiries, and working in a collaborative, fast-paced environment.</p><p><br></p><p>Position Overview</p><p>The Bilingual Customer Service Representative will serve as the primary point of contact for Spanish- and English-speaking customers. This individual will handle inbound and outbound communication, provide accurate information, resolve issues efficiently, and ensure a positive customer experience.</p><p>Key Responsibilities</p><ul><li>Respond to inbound calls, emails, and inquiries in both Spanish and English</li><li>Provide clear and accurate information regarding products, services, and policies</li><li>Resolve customer concerns professionally and escalate complex issues when necessary</li><li>Process orders, updates, payments, or service requests accurately</li><li>Document customer interactions in CRM or internal systems</li><li>Maintain strong knowledge of company products and services</li><li>Collaborate with internal departments to ensure timely resolution of customer needs</li><li>Meet performance metrics related to response time, quality, and customer satisfaction</li></ul>
<p><strong>About the Role</strong></p><p>Our client, a mission-driven nonprofit organization, is seeking a Bilingual Customer Service Representative to provide exceptional support to Spanish- and English-speaking constituents. This role is ideal for a professional passionate about helping others and ensuring seamless communication between the organization and the community it serves.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to incoming calls, emails, and inquiries in Spanish and English.</li><li>Assist community members with questions regarding programs, services, and resources.</li><li>Document interactions accurately and maintain detailed records in internal databases.</li><li>Collaborate with team members to ensure a high standard of customer service.</li><li>Identify opportunities to improve the constituent experience and share feedback with management.</li></ul><p><br></p>
<p>We are seeking a Bilingual Spanish Customer Service Representative to support a client in San Diego, CA within a fast-paced call center environment. This position requires providing exceptional service to English- and Spanish-speaking customers, addressing inquiries, resolving issues, and ensuring high levels of satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and chats in both English and Spanish</li><li>Deliver accurate information about products, services, and account details</li><li>Resolve customer concerns and escalate issues as needed</li><li>Maintain thorough and accurate records of customer interactions</li><li>Meet performance metrics related to customer satisfaction and response times</li><li>Work collaboratively with team members and management to meet client expectations</li></ul><p><br></p>
<p>The Bilingual Receptionist will manage front desk operations, greet guests, and assist with administrative coordination while supporting both English- and Spanish-speaking clients. Because reception roles often involve frequent interaction with visitors, staff members, and external partners, this position requires someone who is professional, organized, and comfortable communicating with a wide range of individuals.</p><p><br></p><p>Our client is seeking a friendly and dependable individual who can maintain a positive and welcoming atmosphere while managing front desk responsibilities. Candidates who enjoy helping others, staying organized, and supporting office operations will find this position to be a rewarding opportunity within a collaborative workplace environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors and manage front desk reception area</li><li>Answer and route incoming phone calls</li><li>Provide assistance to both English- and Spanish-speaking clients</li><li>Schedule appointments and maintain front desk calendars</li><li>Handle incoming mail and office correspondence</li><li>Provide general administrative support to office staff</li></ul>
<p><strong>About the Role</strong></p><p>Our client, a mission-driven nonprofit, is looking for a Bilingual Customer Success Representative to help ensure constituents and partners receive an outstanding experience with their programs and services. This role is perfect for someone who is proactive, empathetic, and passionate about supporting the community.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for Spanish- and English-speaking constituents.</li><li>Guide members through programs, services, and resources to ensure satisfaction and engagement.</li><li>Monitor and track constituent feedback, providing actionable insights to improve services.</li><li>Collaborate with internal teams to address issues, answer questions, and ensure seamless experiences.</li><li>Maintain accurate records in CRM systems and internal databases.</li></ul><p><br></p>
<p>About the Role</p><p>Our client, a mission-driven nonprofit, is looking for a Bilingual Customer Success Representative to help ensure constituents and partners receive an outstanding experience with their programs and services. This role is perfect for someone who is proactive, empathetic, and passionate about supporting the community.</p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for Spanish- and English-speaking constituents.</li><li>Guide members through programs, services, and resources to ensure satisfaction and engagement.</li><li>Monitor and track constituent feedback, providing actionable insights to improve services.</li><li>Collaborate with internal teams to address issues, answer questions, and ensure seamless experiences.</li><li>Maintain accurate records in CRM systems and internal databases.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p> Robert Half is partnering with a respected nonprofit organization in San Diego that is dedicated to serving the local community. Our client is seeking a Bilingual Spanish Customer Service Representative to join their call center team. In this role, you will support community members by providing information, resources, and assistance over the phone in both English and Spanish.</p><p>This is a great opportunity for someone who is passionate about helping others and has strong communication and customer service skills in a fast-paced, mission-driven environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Answer a high volume of inbound calls from community members seeking information, support, or referrals</li><li>Provide accurate information about programs, services, and community resources in <strong>English and Spanish</strong></li><li>Document call details and interactions accurately in the organization’s database or CRM system</li><li>Assist callers in navigating available services and connecting them with appropriate resources</li><li>Maintain professionalism, empathy, and confidentiality when supporting individuals from diverse backgrounds</li><li>Meet call center performance metrics including call quality, documentation accuracy, and response times</li><li>Collaborate with team members and supervisors to ensure a high level of service delivery</li></ul><p><br></p>
<p>Join our team as a Bilingual Spanish Customer Service Agent to provide outstanding support to our diverse customer base. In this role, you will handle customer inquiries, resolve issues, and ensure an excellent customer experience in both English and Spanish.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat in English and Spanish.</li><li>Handle and resolve customer issues, complaints, and product/service questions.</li><li>Maintain accurate records of customer interactions using internal systems.</li><li>Provide product and service information clearly and empathetically.</li><li>Follow up on customer interactions to ensure satisfaction.</li><li>Escalate complex issues to appropriate team members or departments as necessary.</li><li>Meet individual and team performance goals.</li></ul><p><br></p>
<p>Our client, a respected organization within the non-profit sector, is seeking a motivated Bilingual Spanish Customer Service Agent to join their team. This role is critical in supporting the organization’s mission by providing compassionate, accurate assistance to a diverse Spanish- and English-speaking community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer service calls, emails, and chats in both Spanish and English.</li><li>Assist clients and program participants with general inquiries, application support, and service updates.</li><li>Document customer interactions accurately in internal systems.</li><li>Resolve issues with empathy while maintaining a professional attitude, escalating cases as necessary.</li><li>Deliver information about the organization’s programs, resources, and requirements.</li><li>Collaborate with cross-functional team members to ensure high-quality service delivery.</li><li>Maintain confidentiality and adhere to all organizational policies.</li></ul><p><br></p>
<p>We are looking for a dedicated HR Recruiter to join our team in San Diego, California. This Contract to permanent position offers a great opportunity for an experienced and detail-oriented individual to contribute to talent acquisition strategies and processes. The ideal candidate will bring expertise in sourcing, interviewing, and managing applicant tracking systems while ensuring a seamless hiring experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage the entire recruitment process, including sourcing, screening, and onboarding candidates for roles across technology, engineering, administrative, finance, legal, etc.</p><p>• Develop strategies to attract top talent using various platforms and techniques.</p><p>• Conduct comprehensive interviews to assess candidates’ qualifications and align them with organizational needs.</p><p>• Collaborate with hiring managers to understand their staffing requirements and provide tailored solutions.</p><p>• Utilize applicant tracking systems to maintain accurate records and streamline the hiring workflow including Rippling ATS and LinkedIn recruiter.</p><p>• Build and maintain relationships with candidates to foster a positive recruitment experience.</p><p>• Analyze recruitment metrics and provide insights to improve hiring efficiency.</p><p>• Ensure compliance with all recruitment policies and employment regulations.</p><p>• Participate in employer branding initiatives to enhance the organization’s visibility in the job market.</p>