<p>Our client is seeking a professional and customer-focused Bilingual Spanish Customer Service Representative to support customers by phone, email, and other communication channels. This role is ideal for someone who is fluent in both English and Spanish, enjoys helping people, and can resolve inquiries efficiently while providing a positive customer experience. The ideal candidate will have strong communication skills, patience, attention to detail, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide customer service support in both English and Spanish</li><li>Answer inbound calls, emails, and messages from customers in a professional and timely manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve customer issues and escalate more complex concerns when needed</li><li>Document customer interactions accurately in internal systems</li><li>Maintain a high level of professionalism, empathy, and service quality</li><li>Follow company policies, procedures, and service standards</li><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Support additional administrative or customer support tasks as assigned</li></ul><p><br></p>
<p>We are seeking a professional and customer-focused <strong>Bilingual Spanish Customer Service Agent</strong> to support customers in both English and Spanish. The ideal candidate will have strong communication skills, a service-oriented mindset, and the ability to handle inquiries, resolve issues, and provide a positive customer experience in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and chat in both English and Spanish.</li><li>Provide accurate information regarding products, services, orders, and account details.</li><li>Resolve customer concerns and escalate more complex issues as needed.</li><li>Document customer interactions, updates, and resolutions in internal systems.</li><li>Maintain a high level of professionalism and empathy in every customer interaction.</li><li>Collaborate with internal teams to ensure timely issue resolution and customer satisfaction.</li><li>Support additional administrative and service-related tasks as assigned.</li></ul><p><br></p>
<p><strong>Robert Half is partnering with an established manufacturing organization that is looking for a Bilingual HR Generalist to support its growing workforce.</strong> This is a true Generalist position for an HR professional who is ready to be involved in more than administrative tasks.</p><p>You’ll partner with managers and employees across the organization and have exposure to <strong>employee relations, recruiting, performance management, benefits, leaves, compliance, and day-to-day HR operations.</strong> Spanish fluency is especially important because you’ll regularly communicate with employees in both English and Spanish.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as an HR resource for employees and department managers</li><li>Provide day-to-day employee relations support</li><li>Assist with employee questions, concerns, and workplace issues</li><li>Conduct and document employee meetings as appropriate</li><li>Support recruiting and hiring for hourly and professional positions</li><li>Coordinate interviews, offers, background checks, and onboarding</li><li>Facilitate new-hire orientations and HR training</li><li>Maintain accurate employee files and HRIS information</li><li>Assist with benefits administration and employee enrollment questions</li><li>Coordinate leave-of-absence and return-to-work documentation</li><li>Support workers’ compensation processes and documentation</li><li>Assist with performance reviews, corrective actions, and performance documentation</li><li>Partner with managers on attendance and performance concerns</li><li>Help ensure HR practices align with California employment requirements</li><li>Maintain required compliance and training records</li><li>Assist with payroll and timekeeping questions</li><li>Prepare HR reports and workforce metrics</li><li>Support audits, policy updates, and other HR projects</li></ul><p><br></p>