4 results for Customer Service Representative in San Antonio, TX

Office Services Associate We are offering a long term contract employment opportunity for an Office Services Associate to join our team in Austin, Texas. As an Office Services Associate, you will be responsible for a wide array of office and client support tasks, focusing on providing top-tier customer service and maintaining efficient office operations. Responsibilities: • Handle customer inquiries with a detail-oriented approach, ensuring high levels of customer satisfaction. • Provide support for services in hospitality facilities, audio/visual, and reception. • Utilize your skills in digital reprographics, mail, and other office equipment to perform office functions efficiently. • Prioritize workflow to meet deadlines and complete projects in a timely manner. • Maintain accurate logs for all office services work. • Adhere to established procedures and policies, making independent decisions that align with business needs. • Troubleshoot basic equipment problems, placing service calls when needed. • Interact effectively with diverse backgrounds, both within the team and with clients. • Handle sensitive and/or confidential documents and information with care. • Ensure quality assurance on your own work and that of others.

Database Developer We are offering an exciting opportunity for a Database Developer, focused on the insurance and healthcare industry, based in San Antonio, Texas. The job function involves a hands-on approach to developing and supporting solutions for an experienced customer base. Responsibilities: • Collaborate with staff programmers and execute complex, highly visible projects across all product lines. • Design, develop, and support multiple customer sites, integrating SQL database services with secure Web Services and Mobile Apps. • Implement and maintain compliance requirements such as HIPAA, working with the HIPAA officer. • Engage in experienced SQL design and architecture, programming TSQL, and creating stored procedures for universal DB design. • Integrate SSRS Reports with security rules and web applications. • Manage database programming of product security, user access rules, and HIPAA compliance. • Develop SSIS data import and export solutions and CLR programming in the SQL database. • Design SQL for scale and performance, tuning, and optimization. • Write design documents for internal teams, business solutions, and external customer support. • Collaborate and integrate software with hosting providers and trading partners. • Perform quality assurance testing and code reviews, ensuring consistent release updates for customer base without problems or regression failure. • Uphold standards for security requirements, software, business processes, and overall quality of work.

Customer Account Specialist We are seeking a Customer Account Specialist to join our team in Austin, Texas. In this role, you will focus on setting up customer accounts, handling sensitive customer data, and processing applications. You will be part of a dedicated team working in an office environment, contributing to our customer success organization. This role offers a short-term contract employment opportunity. Responsibilities:• Accurately and efficiently process customer credit• Maintain detailed and accurate records• Resolve customer inquiries and issues promptly• Monitor customer accounts and take appropriate action when necessary• Input data into our system, ensuring all information is accurate and up-to-date• Handle sensitive customer data with utmost confidentiality• Collaborate with the team to ensure smooth operations and customer satisfaction• Verify applications through occasional phone calls• Manage escalations effectively and professionally• Maintain a high level of detail orientation throughout all duties.

Executive Assistant We are on the hunt for an Executive Assistant to join our team in Austin, Texas. In the finance industry, your role will center around providing top-notch support for our sales team. As an Executive Assistant, you will be instrumental in coordinating conferences, managing travel arrangements, and maintaining effective communication with investors. Responsibilities: • Take the helm in organizing and preparing for multiple conferences annually, including attendee coordination and meeting setup • Support sales team with necessary materials such as printed pitch decks and tablecloths • Manage complex calendar arrangements, taking into account varying time zones and potential schedule changes • Book domestic and international travel arrangements, ensuring a seamless, white-glove service • Employ outstanding written communication skills in interactions with high-profile individuals • Serve as a representative reflection of the team when dealing with external contacts • Leverage knowledge of the finance industry, specifically private equity, venture capital, and investment firms, to enhance job performance • Handle investor relations with professionalism and tact, including liaising with international investors.