3 results for Customer Service Representative in San Antonio Tx
Office Services Associate<p>Responsibilities: </p><p>• Conducting office services in a digital environment, utilizing various tools and platforms</p><p>• Providing customer service, ensuring the creation, maintenance, and enhancement of customer relationships</p><p>• Handling sensitive and confidential documents and information with utmost care and discretion</p><p>• Using problem-solving skills to resolve issues and escalating to a supervisory level when necessary</p><p>• Working effectively in a team environment, interacting with diverse backgrounds and functions</p><p>• Maintaining logs for all office services work and ensuring that job tickets are properly filled out before beginning work</p><p>• Following established procedures for office services work, including reprographics, mail, and intake functions</p><p>• Communicating effectively with supervisors or clients regarding job or deadline issues</p><p>• Prioritizing workflow and ensuring quality assurance on own work and work of others</p><p>• Troubleshooting basic equipment problems and placing service calls when needed.</p>Office Services Associate<ul><li>*Utilize appropriate logs to track all office services tasks and activities.</li><li>*Verify job tickets are accurately completed before beginning assignments.</li><li>*Carry out office services duties, primarily focused on reprographics, mail, and intake operations, following established protocols.</li><li>*Adhere to procedures to prioritize and execute tasks in the correct sequence.</li><li>*Maintain clear communication with supervisors or clients regarding job progress or deadline issues.</li><li>*Ensure all tasks are completed within contracted deadlines, including the delivery of finished work.</li><li>*Perform basic troubleshooting of equipment issues and escalate when required.</li></ul><p><br></p>Administrative Front Desk CoordinatorWe are offering a short term contract employment opportunity for an Administrative Front Desk Coordinator in Austin, Texas. This role focuses on providing support to our team and our clients within a detail oriented setting. As an Administrative Front Desk Coordinator, you will be the first point of contact for our clients, manage client data, and assist with various administrative tasks. <br><br>Responsibilities:<br>• Serve as the initial contact for guests, welcoming them and assisting with check-in procedures<br>• Update and manage client information through data entry tasks<br>• Respond to and manage incoming phone calls<br>• Oversee supply inventory and place orders when necessary<br>• Support partners by coordinating and scheduling lunches<br>• Contribute to various projects as needed<br>• Handle incoming and outgoing mail distribution<br>• Foster effective communication with internal staff members<br>• Utilize software such as Microsoft Office, Outlook, and Microsoft Teams for various tasks<br>• Manage calendar and schedule appointments.