<p>Robert Half is proactively recruiting for upcoming SailPoint IdentityNow (IDN) Developer opportunities with enterprise clients. We are seeking experienced Identity & Access Management (IAM) professionals with strong SailPoint IdentityNow expertise who are interested in supporting large-scale identity governance initiatives and cloud migration projects.</p><p>This is an exciting opportunity to work on enterprise IAM programs focused on modernizing identity platforms, automating user lifecycle management, and strengthening security across complex environments.</p><p><strong>What You'll Do</strong></p><ul><li>Design, develop, and implement SailPoint IdentityNow (IDN) identity governance solutions.</li><li>Configure Identity Profiles, Sources, Access Profiles, Roles, Policies, and Joiner, Mover, Leaver (JML) lifecycle events.</li><li>Develop and maintain standard and custom SailPoint connectors.</li><li>Integrate SailPoint IdentityNow with Active Directory, Microsoft Entra ID, Workday, and other enterprise applications.</li><li>Build provisioning and deprovisioning workflows and automate identity lifecycle processes.</li><li>Configure certification campaigns, Segregation of Duties (SoD) policies, and compliance reporting.</li><li>Develop integrations using REST APIs, JDBC, web services, and other enterprise integration technologies.</li><li>Create automation using BeanShell, PowerShell, Python, Bash, and SailPoint transforms.</li><li>Troubleshoot identity provisioning, connector, workflow, and integration issues.</li><li>Develop technical documentation and support IAM governance and security best practices.</li><li>Collaborate with cybersecurity, infrastructure, application, and business teams to deliver secure identity solutions.</li><li>Mentor junior team members and participate in production support and on-call activities as needed.</li></ul>
<p>We are looking for a Customer Service Representative to join a growing real estate property and facilities management organization in Mooresville, North Carolina. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping customers, navigating operational details, and learning the systems behind an online service platform. In this role, you will support day-to-day customer interactions, contribute to process consistency, and work closely with internal teams to deliver a reliable and positive client experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to customer questions and concerns through phone and other support channels, providing timely and attentive assistance.</p><p>• Navigate platform tools and internal applications to research issues, complete updates, and support account-related requests.</p><p>• Diagnose service problems across connected systems and take appropriate action to resolve or escalate them when needed.</p><p>• Review auction listings and related information for accuracy and completeness before they are released to users.</p><p>• Track invoicing and receivable-related items, helping follow up on outstanding balances and documentation.</p><p>• Document customer interactions and support activities clearly to maintain accurate records and improve service continuity.</p><p>• Partner with internal stakeholders, including technical team members, to communicate recurring issues and help prioritize improvements.</p><p>• Contribute to the development of consistent support procedures that strengthen the overall customer experience.</p><p>• Build positive relationships with customers by delivering solutions-focused service and promoting long-term satisfaction.</p>
<p><strong>Supervision and oversight of the business functions of the church</strong></p><p>Finance, Budget, Payroll/Benefits, and Development</p><p>Communications and Content, including brand management, website, and social media</p><p>Facilities Management</p><p>Preschool Operations</p><p>Ministry Coordination and Hospitality</p><p>Manage the recruitment and utilization of volunteers in support of administrative tasks and special projects</p><p>Prepare for and lead Staff Meetings, noting action items, required resources, and the person(s) responsible for follow-through</p><p><strong>Maintain church membership, active participation, and attendance records</strong></p><p>Manage the Parish Registry of:</p><p>Pastoral Acts: baptisms, confirmations, weddings, and funerals</p><p>Membership: baptized, confirmed, and received as new members (by transfer or affirmation of faith)</p><p>Removal from membership: transfers to other congregations, death, inactivity, and/or statistical adjustments</p><p>Active participation (received Holy Communion, contributed, and/or attendance)</p><p>Roster of inactive members</p><p>Manage membership directory software (ShelbyNext)</p><p>Oversee record management of attendance and statistics to include worship attendance and participation in Faith Formation</p><p>Oversee visitor tracking and reception of new members:</p><p>Track visitors and prospective members (gather names and contact information) for follow-up by the Evangelism Team and Pastors</p><p>Prepare invitations to prospective members to attend a New Disciples class, assemble new member packets, and complete administrative tasks for the reception of new members</p><p><strong>Lead Human Resources</strong></p><p>Supervise the performance of all employees (and volunteers) within the Parish and Staff Administration areas</p><p>Maintain personnel records in coordination with Personnel Committee</p><p>Organize and implement cross-training for administrative staff</p><p>Oversee and manage time clock and payroll systems</p><p>Manage or delegate the management of staff vacation, continuing education, and sick/personal days off</p><p>Be the point of contact for issues related to harassment, injuries on the job, etc.</p><p>Oversee and coordinate registration and payment for retreats and special events with appropriate staff</p><p><strong>Manage master calendar and coordinate facility use</strong></p><p>Congregation Council and Endowment Foundation Board Meetings</p><p>Ministry Teams and Committee Meetings</p><p>Outside Groups</p><p>Special Events</p><p><strong>As a member of the senior leadership team, collaborate, develop, and execute plans that support church ministry programs and effective business operations</strong></p><p>Maintain awareness of overarching plans for all programs and departments</p><p>Take notes at Senior Staff meetings to capture action items, required resources, and person(s) responsible for follow-through</p><p>Facilitate strategic planning and implementation. Support the Senior Pastor by tracking strategic goals and “Big Rock” projects, clarifying various plans of action, tracking progress, and celebrating successful execution/completion</p>