<p>Robert Half is seeking a highly organized and proactive Operations Assistant to support a growing company in Grapevine. This role is ideal for someone who enjoys creating structure, improving processes, and helping leadership stay organized and on track. The Operations Assistant will play a key role in coordinating projects, managing follow-up items, and supporting day-to-day business operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist leadership with project coordination, task tracking, and follow-up on key initiatives.</li><li>Maintain organized workflows, calendars, and operational processes to ensure timely completion of tasks.</li><li>Identify process gaps and recommend improvements to increase efficiency and productivity.</li><li>Support data management and reporting using Excel, CRM systems, and project management tools.</li><li>Coordinate internal meetings, update project timelines, and communicate status updates.</li><li>Assist with administrative and operational projects as needed.</li></ul>
<p>We are looking for an IT Support Analyst to deliver responsive technical assistance for employees in Dallas, Texas while also supporting colleagues in other U.S. and international offices. This position plays a key role in maintaining a dependable end-user computing environment by resolving daily technology issues and partnering with broader IT teams. The ideal candidate brings strong troubleshooting ability, a customer-focused approach, and the confidence to work effectively in a dynamic and fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Deliver in-person technical assistance for employees in the Dallas, Texas office and provide remote support to staff in other locations</p><p>• Diagnose and resolve issues involving laptops, desktops, operating systems, business applications, mobile devices, and network connectivity</p><p>• Set up, maintain, and troubleshoot printers, peripherals, and conference room technology, including live meeting and audiovisual support</p><p>• Manage service requests and incidents from intake through completion, ensuring timely updates, proper escalation, and accurate ticket documentation</p><p>• Coordinate employee onboarding and offboarding by preparing devices, configuring access, and removing accounts or equipment as needed</p><p>• Deploy and configure endpoint devices in accordance with established IT and security standards</p><p>• Maintain accurate records for hardware inventory, accessories, and assigned equipment throughout the device lifecycle</p><p>• Work closely with infrastructure, cloud, security, and application teams on upgrades, rollouts, and other IT initiatives</p><p>• Identify recurring support trends, document effective resolutions, and recommend improvements to service processes and workflows</p>
<p>We are looking for an IT Support Analyst to deliver responsive technical assistance for employees in Dallas, Texas, while also supporting colleagues in other locations. This position plays a key role in maintaining a dependable end-user computing environment by resolving day-to-day IT issues across devices, applications, and workplace technology. The right candidate combines strong troubleshooting ability with a customer-focused approach and works effectively with broader IT teams to keep operations running smoothly.</p><p><br></p><p>Responsibilities:</p><ul><li>Deliver in-person support for employees in Dallas, Texas, and provide remote assistance to users in additional offices as needed</li><li>Diagnose and resolve technical issues involving Windows and macOS systems, mobile devices, software applications, and network connectivity.</li><li>Set up, maintain, and troubleshoot user hardware, printers, accessories, and other common office technology.</li><li>Provide meeting room and audiovisual support, including real-time assistance during conferences and virtual sessions.</li><li>Monitor, prioritize, and close service requests through the ticketing system while keeping users informed throughout the resolution process.</li><li>Escalate complex incidents to specialized IT teams when appropriate and follow through to ensure timely completion.</li><li>Coordinate employee onboarding and offboarding by preparing equipment, enabling or removing access, and supporting account-related changes.</li><li>Configure and deploy laptops and other endpoints in accordance with company security and operational standards.</li><li>Maintain accurate records for support activity, technical solutions, and inventory of devices and related equipment.</li><li>Contribute to technology rollouts, upgrades, and service improvements by identifying recurring issues and sharing knowledge with the wider IT team.</li></ul>
We are looking for an Application Support Engineer to join a semiconductor and electronic components organization in Plano, Texas on a Contract to permanent basis. In this role, you will provide expert support for Oracle E-Business Suite environments, helping business teams maintain reliable financial and supply chain operations while identifying opportunities for system improvement. This position is ideal for a detail-oriented individual who combines strong troubleshooting ability with hands-on technical experience across Oracle applications, integrations, and custom solutions.<br><br>Responsibilities:<br>• Deliver daily functional and technical support for Oracle E-Business Suite R11i/R12 applications, resolving issues and minimizing disruption to business operations.<br>• Execute data migration activities, including extraction, transformation, loading, reconciliation, and accuracy checks for application changes and ongoing support needs.<br>• Adjust application setups, workflows, and reporting components to align system behavior with operational and business requirements.<br>• Support Oracle Financials and manufacturing or supply chain modules by diagnosing problems, recommending improvements, and implementing effective solutions.<br>• Build, maintain, and troubleshoot interfaces, extensions, and tailored application enhancements within the Oracle environment.<br>• Contribute across the full software development lifecycle, from requirement analysis and design through testing, deployment, and post-production support.<br>• Work closely with business users, analysts, and technical teams to deliver practical solutions that meet both functional and system needs.<br>• Create and maintain clear technical and process documentation, and provide timely communication to stakeholders regarding issues, progress, and outcomes.
<p>We are looking for a IT Site Support Technician to provide onsite technical assistance at a training facility in Coppell, Texas. This Contract position focuses on supporting classroom and end-user technology, resolving connectivity concerns, and delivering dependable day-to-day IT support. The ideal candidate is comfortable working directly with users, diagnosing common hardware and network issues, and ensuring training sessions run smoothly without technical disruption.</p><p><br></p><p>Responsibilities:</p><p>• Provide in-person technical support for staff, trainers, and remote users by diagnosing and resolving everyday IT issues.</p><p>• Set up, test, and maintain audiovisual equipment, including projectors and related presentation connections, to support training activities.</p><p>• Respond to service requests and assigned tickets in a timely manner, documenting issues and solutions clearly.</p><p>• Troubleshoot network and connectivity problems affecting onsite and remote users, escalating more complex incidents when needed.</p><p>• Assist with user account support tasks such as password resets, access issues, and basic Active Directory updates.</p><p>• Investigate and resolve hardware malfunctions involving workstations, peripherals, and other end-user devices.</p><p>• Prepare training rooms and technology spaces to ensure equipment is functioning properly before scheduled sessions.</p><p>• Coordinate with broader IT teams when additional technical expertise is required to restore service quickly.</p>
We are looking for a Desktop Support Technician to join our team in Dallas, Texas on a Contract basis. This position focuses on preparing end-user equipment, resolving technical issues before devices are issued, and supporting a smooth onboarding experience for new employees. The ideal candidate brings hands-on desktop support experience, strong organizational skills, and the ability to manage device setup, software deployment, and shipment coordination in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and provision new laptop computers in alignment with established company configuration standards before employee delivery.<br>• Diagnose and resolve hardware and software problems to ensure devices are fully operational prior to deployment.<br>• Deploy, update, and manage business applications through Intune while maintaining compliance with Active Directory, Azure AD, and Microsoft Entra ID policies.<br>• Coordinate outbound shipment of equipment to new hires and monitor delivery timelines to support timely onboarding.<br>• Maintain accurate documentation for assigned devices, inventory status, and shipping activity.<br>• Track requests, document progress, and close support activities through a ticketing platform such as ServiceNow or a comparable system.<br>• Provide day-to-day assistance related to shipping tools and carrier platforms, including FedEx shipping software.<br>• Communicate with internal stakeholders to align device readiness, shipment scheduling, and onboarding support needs.