25 results for Pc Technician in Saddle Brook, NJ

Sr Service Desk Technician Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on customer service excellence, problem resolution, and continuous improvement within the IT environment. Key Responsibilities: Advanced Support – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.Customer Service – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.Reporting & Documentation – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.Continuous Learning – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.

Desktop Support Analyst We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies. Responsibilities • Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements. • Monitoring, reporting, and resolving any environmental, health, and safety issues that arise. • Coordinating corrective and preventive actions to address safety concerns within the workplace. • Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies. • Administering the environmental, health, and safety audit program, including aspects of industrial hygiene. • Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies. • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations. • Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies. • Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership. • Supporting our broader sustainability strategy to ensure the site meets company objectives.

Desktop Support Analyst We are on the lookout for a Desktop Support Analyst to join our team in the Financial Services industry, located in New York, New York. As a Desktop Support Analyst, you will serve as the connecting link between the trading floor, technical sectors, and vendors, ensuring smooth and efficient operations. You will be tasked with managing system health, providing essential support for computer hardware, software, and telephone equipment, and escalating incidents when necessary. Responsibilities: • Serve as the primary contact between various teams and vendors, ensuring smooth communication and resolution of issues. • Manage and maintain system health, ensuring optimal performance and prompt resolution of any problems. • Provide essential support for computer hardware, software, and telephone equipment, resolving any issues promptly and effectively. • Track, escalate, and resolve production issues, ensuring minimal downtime and disruption to operations. • Escalate incidents to relevant parties, such as developers, server, and network engineers, when necessary. • Deploy, configure, and tune Windows workstations, ensuring optimal performance and user satisfaction. • Leverage skills in Citrix Technologies, Computer Hardware, Active Directory, and Configuration Management to perform tasks effectively and efficiently.

Help Desk Analyst We are offering a long term contract employment opportunity for a Help Desk Analyst in the non-profit sector, located in Hackensack, New Jersey. The selected candidate will play a pivotal role in our team, focusing on supporting end users, both desk side and remotely. Responsibilities • Provide technical support to approximately 210 end users, ensuring efficient and effective assistance. • Utilize your experience in Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, and Microsoft to address and resolve issues. • Leverage your skills in Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments to maintain and improve our systems. • Utilize ticketing systems such as Kaseya to track, manage, and resolve issues. • Apply your knowledge of security monitoring to safeguard our systems and data. • Upload patches as needed to ensure system stability and security. • Partner with Managed Service Provider (MSP) to leverage their expertise and resources.

Desktop Support Analyst We are in the process of recruiting a Desktop Support Analyst for our operations located in New York. This role involves providing on-site support to our end clients and involves working with a range of technologies. This position offers a long-term contract employment opportunity. Responsibilities: • Assisting with software and hardware issues, including working with docking stations and printers. • Providing executive support, with previous experience in this area considered a plus. • Acting as the point of contact for the remote networking team, providing hands-on assistance as needed. • Managing Zoom conference rooms, ensuring smooth operations for all meetings. • Addressing any issues with the wireless access point or router, including restarting the system as needed. • Assisting with ticket resolution during downtime to ensure continuous service. • Supporting a small office environment, with around 10 desks to manage. • Utilising skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Configuration Management as part of daily tasks.

Help Desk Analyst II We are in the market for a Help Desk Analyst II, located in RIDGEFIELD, Connecticut. In this role, you will be expected to provide excellent helpdesk and desktop support, manage Windows systems and Microsoft 365, and handle tools like RingCentral, Sophos, and CCH Axcess. This opportunity offers short term contract employment. Responsibilities:• Provide top-notch helpdesk and desktop support, handling any issues that arise swiftly and efficiently• Manage and maintain Windows systems, ensuring they function optimally at all times• Administer Microsoft 365, including troubleshooting, maintenance, and user support• Operate tools such as RingCentral, Sophos, and CCH Axcess to facilitate efficient workflow• Communicate effectively with customers, addressing their inquiries and resolving any problems• Document all issues and resolutions accurately, maintaining a record for future reference• Independently handle tasks, demonstrating the ability to work without constant supervision• Utilize Android Development, Cisco Technologies, and Citrix Technologies to improve system functionality• Manage Apple Devices and Mac Computers, providing support and resolving any relevant issues• Handle computer hardware, configuration management, and deployments effectively.

Help Desk Analyst We are offering a long term contract employment opportunity for a Help Desk Analyst in Bellmore, New York. This role will primarily revolve around providing technical support for various devices and systems, within a diverse technological environment. Responsibilities: • Provide technical assistance for desktop and laptop devices, ensuring efficient operation • Handle networking issues, utilizing knowledge of Cisco and Sonicwall technologies • Manage support for an array of printers and scanners, including but not limited to Zebra printers • Resolve issues related to both Windows and Mac operating systems • Employ skills in Android Development and Citrix Technologies to enhance system functionality • Use Microsoft Active Directory for network management tasks • Support Apple devices, ensuring they integrate smoothly with other systems • Carry out tasks related to Computer Hardware and Configuration Management • Oversee deployments, ensuring systems and devices are set up correctly and efficiently.

Help Desk Analyst • Act as the first line of contact for customers seeking technical assistance via phone, email, or ticketing system, and confirm all necessary information is obtained to resolve customer issues promptly.• Conduct remote troubleshooting using diagnostic techniques and relevant questions.• Document and maintain daily records of data communication transactions, issues, remedial actions taken, installation activities, and log requests and resolutions.• Utilize departmental policies to evaluate if a customer issue can be resolved immediately or if it necessitates escalation.• Monitor trends in requests and communicate with the internal team as appropriate.• Redirect inquiries and requests to other staff or help sources as suitable.• Maintain logs of all account and access-related requests for auditing purposes.• Forge and maintain positive relationships with all internal and external associates.• Provide general IT support, specifically Microsoft Active Directory and Windows.• Display a customer service mindset, and a helpful personality in all interactions

Help Desk Analyst II We are offering a short term contract employment opportunity for a Help Desk Analyst II in EAST ELMHURST, New York, 11370-1135, United States. As a Help Desk Analyst II, you will primarily focus on resolving hardware and software issues, providing support for video conferences, printers, and networks, as well as assisting with walk-ups. You will be part of a team servicing a sizeable number of end users, including C-suite executives, and will be expected to handle level 2 tasks. Responsibilities: • Addressing and resolving issues related to imaging and hardware • Providing support for video conferences and printers • Troubleshooting and fixing network issues • Efficiently handling software-related concerns, with a focus on Office 365 and Box for cloud storage • Managing walk-ups and providing immediate assistance • Working with Windows 10/11 systems and handling level 2 service desk tasks • Serving a large user base, including high-level executives • Utilizing skills in Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments • Utilizing ServiceNow for efficient resolution management and tracking.

Desktop Support Analyst We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls. Responsibilities: • Deliver both remote and deskside support to staff, addressing software, hardware, and network problems. • Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals. • Take charge of managing user accounts and controlling access in Active Directory and O365. • Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools. • Document all troubleshooting steps and IT procedures for future reference within the team. • Collaborate effectively with other members of the IT team to escalate and resolve complex issues. • Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.

IT Support Specialist We are seeking an IT Support Specialist to join our team in HARTSDALE, New York. In this role, you will be the first point of contact for technical support, providing solutions to various tech-related issues, and playing a key role in implementing strategic tech projects. You will also manage our asset inventories and technical knowledge base, and oversee A/V setup for school events. Responsibilities: • Act as a primary contact for tech support hotline, addressing and resolving tech-related inquiries • Monitor alerts, logs, and dashboards to preemptively identify and mitigate potential tech issues • Provide hands-on support in classrooms, aiding teachers in learning new systems and tools to enhance their digital fluency and productivity • Work collaboratively with the technology team to execute strategic projects involving systems administration, automation, software development, data analysis, and ed tech integrations • Maintain meticulous records of asset inventories and technical knowledge base, and develop dashboards and other analytical tools for efficient information management • Take charge of A/V setup for school events, ensuring smooth technical operations during these occasions.

Help Desk Associate We are looking for a dedicated Help Desk Associate to join our team on a contract basis in New York, New York. In this role, you will provide Level 1 and Level 2 technical support for corporate offices and other locations, ensuring seamless operations. This position requires expertise in troubleshooting hardware, software, and operating systems, including Windows 10 and 11, as well as Microsoft 365 Enterprise. Responsibilities: • Deliver Level 1 and Level 2 technical support for end users across corporate and remote locations. • Diagnose and resolve issues related to operating systems, software applications, and client hardware. • Provide troubleshooting and support for company handsets and related devices. • Manage and resolve technical incidents efficiently, ensuring minimal user downtime. • Assist with the installation, configuration, and maintenance of Microsoft 365 Enterprise applications. • Perform updates and maintenance for systems running Windows 10 and Windows 11. • Document technical issues and resolutions to enhance knowledge-sharing within the team. • Proactively monitor systems and address potential technical challenges. • Collaborate with team members to improve help desk processes and procedures. • Ensure excellent customer service when addressing user concerns.

Desktop Support Analyst We are looking for an experienced Desktop Support Analyst to join our team in New York, New York. This long-term contract position offers the opportunity to provide technical expertise and troubleshooting assistance in a detail-oriented services environment. The ideal candidate will have strong communication skills and the ability to manage multiple tasks effectively. Responsibilities: • Provide deskside support to resolve hardware and software issues for end-users. • Troubleshoot and configure systems, including Windows 8 and 10 Pro operating systems and Mac computers. • Deploy and manage computer hardware and software efficiently, ensuring minimal downtime. • Utilize Active Directory to manage user accounts and permissions. • Offer emergency technical support and address critical system issues promptly. • Collaborate with the helpdesk call center to ensure seamless communication and resolution of technical problems. • Implement configuration management practices to maintain system integrity. • Work with Citrix and Dell technologies to support enterprise-level systems. • Assist in deploying updates and maintaining EO/IR systems. • Deliver training and guidance to users on Microsoft Office applications.

Desktop Support Analyst We are in search of a Desktop Support Analyst to join our team in GLEN COVE, New York. This role involves managing the overall IT infrastructure and assisting with daily IT operations across various departments. This is a long-term contract employment opportunity. Responsibilities: • Assist with technology needs and support projects across different departments • Oversee the installation and management of VOIP telephone system • Handle the management of physical and virtual servers, SAN storage, cloud backup, Active Directory, ESXi, Windows server, routers, switches, WAPs, license management, print management • Carry out disaster recovery operations and data backups as required • Terminate and diagnose Category 6A Ethernet cable • Manage Physical and virtual security using best practices, hardware and software firewall technologies • Provide face to face service level 1, 2 and 3 to support faculty, staff, students, and visitors to the campus, including but not limited to: laptops, desktops, workstations, laser printers, 3D printers, plotters, scanners, fax machines, cell phones, tablets, projectors, smart displays, and audio-visual • Configure and test networking software, computer hardware, operating system software, and computer disk imaging • Maintain common areas across campus including classrooms, computer labs, auditorium, library, and meeting rooms • Manage email system through Google apps and Outlook.

Help Desk Analyst We are seeking a motivated and tech-savvy Help Desk Analyst to join our dynamic team. Located in a bustling city, this role involves providing essential support in a diverse, global setting. This role is a short-term contract employment opportunity. Responsibilities • Efficiently manage and resolve client inquiries, maintaining a client-first approach at all times • Prioritize tasks in a high-speed environment, ensuring tickets are addressed promptly and not left unresolved for long periods • Provide top-notch support to our office, which is part of a global network • Integrate new users into the Active Directory and assist in setting up their accounts • Use Google Suite, Microsoft Office 365, and other platforms to deliver comprehensive support • Apply your Salesforce CRM, SAP, and Concur skills to enhance our systems, including addressing issues with poorly implemented systems • Maintain a detail-oriented approach and have =+ years of experience, with a focus on delivering excellent service to top-level executives.

Technical Support Analyst We are offering a permanent employment opportunity for a Technical Support Analyst in the Financial Services industry, based in New York, New York. In this role, you will be primarily engaged in providing on-site support for electronic communication systems, including audio-visual and video conferencing systems, in a meeting room environment. Responsibilities • Operate and troubleshoot a variety of audio-visual and video conference systems to ensure optimal performance and minimal downtime. • Accurately diagnose and resolve issues regarding AV, VC, AC, and TP systems. • Regularly liaise with internal partners to gather feedback and implement customer-driven updates to our tools. • Provide timely and courteous responses to all customer requests for assistance and support within defined service level agreements and contractual time frames. • Oversee the general tidiness, cable management, and safety of the service area and meeting rooms, consistently maintaining high standards. • Ensure all systems are fully functional, coordinating with other personnel or departments for troubleshooting as necessary. • Support event management through the correct operation and maintenance of display and presentation technologies. • Process and manage customer-related administrative tasks in an efficient and organized manner. • Monitor customer accounts and take appropriate action when necessary.

Product Support Specialist We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform. Responsibilities: • Handle technical support tickets, with a focus on product-related concerns. • Deliver high-quality product support to customers, addressing inquiries related to our platform. • Utilize SQL queries to delve into customer data and investigate issues. • Aid customers in understanding product features, best practices, and technical configurations. • Collaborate with the development team to identify, escalate, and rectify software bugs. • Work hand-in-hand with product managers, engineers, and customers to elevate the user experience. • Develop and upkeep support documentation to streamline troubleshooting processes. • Contribute to improving the platform by providing valuable feedback from customers.

Onsite IT Support Associate We are offering an exciting opportunity for an onsite IT Support Associate located in Stamford, Connecticut. In this role, you will be responsible for ensuring the smooth running of our IT systems, integrating SaaS solutions, managing secure practices, and providing excellent support to our team. Responsibilities: • Ensuring proper setup of systems, desktops, software, and conference rooms• Integrating SaaS solutions with our internal team and network• Troubleshooting and resolving IT challenges promptly• Implementing and managing a ticketing system for efficient issue tracking• Overseeing management of Single Sign-On (SSO) and Active Directory• Ensuring the security of our IT infrastructure, including devices and networks• Administering phone systems and network processes• Executing system and network administration tasks, including design, documentation, implementation, and testing• Assisting in the management of security and support on SharePoint sites• Maintaining confidentiality of company passwords and information.

Head of Cyber Security We are seeking a Head of Cyber Security to join our team in Morristown, New Jersey. This role involves leading and guiding crucial programs, providing leadership to our IT Infrastructure and Security teams, and integrating cybersecurity into our overall business strategy. You will represent the cybersecurity department in discussions with regulatory bodies, auditors, and external stakeholders. Responsibilities: • Lead and guide critical programs in collaboration with Engineering teams and Cyber Security organization. • Oversee all aspects of cybersecurity operations as a high-level leader of the IT Infrastructure and Security teams. • Integrate cybersecurity measures into the overall business strategy in collaboration with other business leaders. • Represent the cybersecurity department in discussions with regulatory bodies, auditors, and external stakeholders. • Report regularly on the overall performance and status of the cybersecurity department. • Maintain a strong knowledge of running programs with cross-functional teams, including internal and external stakeholders. • Demonstrate excellent communication and leadership skills. • Understand 'security by design' principles and architecture level security concepts. • Stay updated on current and emerging security threats and techniques for exploiting security vulnerabilities. • Have a working knowledge of Cybersecurity frameworks such as ISA/IEC 62243, NIST 800-53, NIST RMF, etc. • Understand development methods and methodologies such as Agile, SAFe, SCRUM, etc. • Understand DevSecOps. • Conduct secure product reviews leveraging both automated and manual activities.

ERP Support Specialist We are in search of an ERP Support Specialist to join our team located in HAUPPAUGE, New York. This role primarily involves managing, configuring, and implementing our Enterprise Resource Planning (ERP) systems, particularly focusing on inventory management, finance, and supply chain. In addition, the role includes providing comprehensive technical support across the organization and managing daily help desk operations. Responsibilities: • Implementing, maintaining, and supporting ERP systems to meet the needs of the business • Aligning ERP solutions with effective business processes in inventory, finance, and supply chain by collaborating with different business units • Assisting with technical issues and queries related to computer systems, software, and hardware • Troubleshooting hardware/software issues, including computer and printer related problems • Prioritizing daily support tasks independently and effectively • Updating and modifying software applications and operating systems • Documenting configurations, support procedures, and system changes accurately • Providing high-quality, timely technical support and guidance to employees across the organization • Contributing technical expertise to IT-related projects as needed, ensuring smooth execution.

IT Manager We are eager to welcome an IT Manager to our team, based in New Hyde Park, New York. The IT Manager will play a pivotal role in managing our technical infrastructure, supervising IT team members, and coordinating with other departments to ensure our IT services are running effectively and securely. Responsibilities: • Leading the IT team, providing guidance and support to network engineers, system administrators, and support staff • Overseeing the performance and uptime of our IT infrastructure, including networks, servers, and databases • Implementing robust security measures such as firewalls and encryption protocols, performing regular security assessments, and responding promptly to security incidents • Working closely with leadership to formulate and execute IT strategies that align with our objectives, including the recommendation and adoption of new technologies • Effectively managing system integration, ensuring the successful implementation of new technologies or systems without disruption to ongoing operations • Developing and managing the budget for the IT department, balancing performance and expenditure for optimal resource utilization • Coordinating with external vendors for the acquisition of software, hardware, and IT services, managing contracts, and ensuring services are delivered as agreed • Creating and maintaining disaster recovery and business continuity plans to minimize downtime during system failures or natural disasters • Providing technical support to staff, resolving IT issues promptly and efficiently, and maintaining support documentation for end-users • Guaranteeing compliance of all IT systems and operations with relevant laws, regulations, and industry standards, maintaining up-to-date documentation for IT systems, configurations, and processes • Preparing regular reports for senior management on IT performance, projects, and any challenges encountered, and establishing key performance indicators (KPIs) for IT operations.

SAP Business One ERP Manager We are seeking a skilled SAP Business One ERP Manager to join our team in Woodbury, New York. In this role, you will be responsible for managing the SAP Business One system, developing reports and dashboards, implementing workflows, resolving server issues, and handling vendor relationships. This role is an exciting opportunity for a proactive individual with strong technical expertise in SAP Business One. Responsibilities: • Manage the daily operations of the SAP Business One system and ensure its optimal functionality. • Troubleshoot any technical issues that might arise in the SAP Business One system. • Implement system maintenance and optimization best practices. • Develop customized reports and dashboards to meet the organization's needs. • Analyze data and provide insights to support decision-making processes. • Design workflows within the SAP Business One system to streamline business processes. • Collaborate with stakeholders to understand workflow requirements and implement efficient solutions. • Manage the SAP Business One server infrastructure, including its installation, configuration, and maintenance. • Plan and execute system upgrades and patches in coordination with relevant stakeholders. • Ensure data integrity and security measures are in place and up to date. • Serve as the primary point of contact for SAP Business One vendors. • Manage vendor relationships, including contract negotiations, performance evaluations, and issue resolution. • Stay informed about updates and new releases from vendors and assess their impact on the organization.

IT Director (Hands-On) We are in search of an IT Director to join our team, located in Upper Bergen County, New Jersey. This role involves overseeing and managing IT-related initiatives, ensuring alignment with our strategic objectives. As an IT Director, you will be working closely with various departments to develop and implement technology solutions that are cost-effective and enhance business performance. Responsibilities: • Design and implement secure IT solutions to meet business requirements• Oversee the management and implementation of Business Central, Power BI, Azure, and other cloud-based solutions• Develop IT strategies that are in alignment with business goals and objectives• Lead strategic planning initiatives to improve technological capabilities• Manage and lead IT Projects from initiation to completion, ensuring they are delivered on time and align with business needs• Develop and maintain security standards, policies, and best practices across multiple platforms• Drive digital transformation efforts to improve operational efficiency• Oversee budgeting, resource allocation, and cost optimization for IT projects• Manage the IT team, external vendors, and consultants to achieve project goals• Ensure robust security and risk management frameworks are in place

CTO - Chief Technology Officer We are offering an exciting opportunity in the dynamic AdTech industry in New York, New York, United States. As our new CTO - Chief Technology Officer, you will play a pivotal role in shaping our technology strategy and building a high-performing engineering team. This role not only requires deep understanding of software architecture and design patterns but also hands-on development experience. Responsibilities: • Lead the development and implementation of our technology strategy. • Build and mentor a highly effective engineering team. • Drive a product-led engineering culture within the organization. • Maintain hands-on involvement with backend and frontend development, using languages such as Golang and frameworks like React.js. • Ensure the scalability and high-availability of our systems. • Leverage your deep understanding of software architecture and design patterns to build robust systems. • Utilize your experience in AdTech or MarTech to create significant business value. • Apply your knowledge of SOA - Service-Oriented Architecture and Application Architecture in daily tasks. • Use Google Cloud Platform for various technical solutions. • Implement B2B2C and B2C Marketing strategies in our technology roadmap. • Contribute to the company's growth and profitability through your technical leadership.

ERP Integration Manager We are offering an exciting opportunity for an ERP Integration Manager in New York, New York. In this role, you will be part of our team in the tech industry, utilizing your skills in Change Management, Netsuite CRM, Business systems, and Cloud ERP. This position is integral to ensuring efficient and effective enterprise application support and user adoption of new systems. Responsibilities: • Provide effective support for enterprise applications, with a focus on ERP, CRM, and HRIS systems • Lead change management initiatives to drive the adoption of new systems across the organization • Collaborate with various stakeholders, using excellent communication skills to explain complex technical concepts • Manage relationships with vendors, consultants, IT teams, and business partners to ensure seamless integration and functioning of ERP systems • Demonstrate a strong understanding of data policies and regulations, particularly those related to personal, financial, and HR data • Use your background in business process analysis and requirements gathering to improve and streamline our business systems • Administer and maintain complex applications, ensuring their smooth operation and functionality • Design and deliver user training programs for enterprise systems • Oversee the processing of customer credit applications and maintain accurate records • Monitor customer accounts and take appropriate action as needed.