7 results for Help Desk Analyst Ii in Sacramento Ca
Help Desk Analyst II<p>We are offering a temporary employment opportunity in the non-profit industry, specifically in Sacramento, California, United States. We are in search of a meticulous Help Desk Analyst II to be an integral part of our team. In this role, you will be primarily tasked with addressing customer inquiries, maintaining comprehensive customer records, and processing customer applications with precision. Additionally, you will be monitoring customer accounts and taking necessary actions when required.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently and accurately process customer credit applications</p><p>• Maintain up-to-date and precise customer credit records</p><p>• Provide immediate technical assistance to users through various communication channels such as phone and email</p><p>• Address and resolve routine technical issues related to Apple devices including macOS and iOS devices</p><p>• Keep detailed records of all support interactions and solutions provided</p><p>• Undertake inventory management and purchasing tasks as necessary</p><p>• Provide assistance with scripting tasks as needed.</p>Desktop Support AnalystWe are in search of a Desktop Support Analyst to join our team, based in West Sacramento, California. In this role, you will provide technical assistance to a diverse group of users, addressing both hardware and software issues on Windows and Mac devices. You will also be responsible for managing Active Directory tasks and ensuring seamless operation in a Google Suite environment. <br><br>Responsibilities:<br>• Manage and resolve technical issues related to Windows and Mac devices.<br>• Implement effective troubleshooting methods for hardware and software problems.<br>• Oversee Active Directory accounts, ensuring correct permissions are in place.<br>• Provide comprehensive support for Google Suite applications and their integration.<br>• Maintain constant communication with both end users and technical teams.<br>• Ensure user connectivity is maintained for maximum productivity.Supply Chain Analyst<p>We offer an exciting opportunity for a Supply Chain coordinator in the wholesale distribution industry in San Francisco East Bay, California. This role will primarily involve tracking and dispatching shipments, managing inventory, establishing vendor relationships, and handling purchase orders.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Work closely with the purchasing team to maintain accurate product data and inventory levels.</p><p>• Coordinate with the sales team to ensure accurate delivery dates.</p><p>• Develop and implement logistics policies and procedures to improve efficiency.</p><p>• Prepare accurate reports for upper management.</p><p>• Prepare and maintain shipping documents.</p><p>• Monitor and report any cost inefficiencies to management.</p><p>• Participate in cross-functional teams to improve processes throughout the company.</p><p>• Stay updated with the latest industry trends and best practices.</p><p>• Provide training and guidance to team members when required.</p><p>• Resolve logistics-related issues or disputes.</p><p>• Forecast and plan Material Requirements for the organization.</p><p>• Ensure compliance with health and safety standards and regulations.</p><p>• Collaborate with other departments to integrate logistics with business systems or processes.</p><p>• Manage third-party logistics service providers and negotiate contracts and pricing.</p><p>• Evaluate and manage the performance of logistics service providers.</p><p>• Responsible for managing warehouse operations.</p><p>• Responsible for the accuracy of shipments and meeting all documented service requirements.</p><p><br></p>Procurement Analyst<p>Amanda Warren is in search of a Procurement Analyst to become a part of our team in Auburn, California. This role is integral to our operation in the medical equipment planning industry, as it involves managing procurement, purchasing, supply chain, bid analysis, requisitions and inventory procedures. The successful candidate will also be required to interact effectively with executive-level clients, project team members and other team members.</p><p><br></p><p>Responsibilities: </p><p>• Maintain and manage equipment lists, budgets, reports, and procurement/delivery schedules to ensure services are completed within set parameters</p><p>• Recommend alternatives to equipment under the guidance of the project team when necessary</p><p>• Participate in the evaluation of new equipment and accessories with the project team</p><p>• Contribute to value-engineering activities to identify potential equipment budget reduction opportunities</p><p>• Assist in the creation of bid terms and conditions and the compilation of bid packages</p><p>• Develop and finalize purchase requisitions for the Owner</p><p>• Liaise with vendors on aspects such as equipment bids/quotes, delivery and installation, presentations, equipment returns/repairs, and invoicing</p><p>• Aid the Owner in issuing Purchase Orders</p><p>• Conduct assessments and inventory checks to evaluate existing equipment and provide recommendations on items to be relocated, purchased new, leased or remanufactured</p><p>• Foster and maintain excellent relationships with clients, peers, and vendors</p><p>• Participate in client/user group meetings to finalize equipment for procurement and in project budget/status meetings.</p>Data Director<p>A leading organization in the insurance services sector is seeking an experienced <strong>Data Director</strong> to drive its IT strategy and data initiatives. This leadership role is 100% remote and will oversee technology operations, vendor partnerships, and data-driven decision-making to enhance business efficiency and compliance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic IT Leadership:</strong> Develop and execute the company’s technology roadmap to align with business objectives.</li><li><strong>Vendor & MSP Management:</strong> Oversee relationships with external IT service providers, ensuring optimal performance and service delivery.</li><li><strong>Claims System Oversight:</strong> Manage and enhance the company’s claims management system (Origami) to improve efficiency and compliance.</li><li><strong>Data & Reporting:</strong> Lead data analytics initiatives to support business decision-making and regulatory compliance.</li><li><strong>Security & Compliance:</strong> Ensure cybersecurity measures align with industry best practices and regulatory requirements.</li><li><strong>Process Optimization:</strong> Identify opportunities to enhance IT operations and reduce costs through automation and system improvements.</li><li><strong>Database & SQL Development:</strong> Lead database-related projects, ensuring high-performance SQL query optimization, data integrity, and reporting efficiency.</li></ul><p><br></p><p><br></p>Collections Specialist<p>Robert Half is partnering with a well-respected organization looking for their next Collections Analyst, managing the Accounts Receivable (AR) portfolio for wine industry fulfillment operations. In this role, you will team up with the Billing Specialist to ensure timely client payments, minimize delinquencies, and evaluate credit risk, all while fostering positive client relationships. Your work will directly influence financial stability and client satisfaction, as you collaborate with Client Success, Sales, and Management to refine AR processes and mitigate financial risks. We’re seeking candidates with expertise in fulfillment and logistics billing, preferably in the wine industry. Familiarity with Direct-to-Consumer (DTC) and Business-to-Business (B2B) shipping models, seasonal sales cycles, and compliance-based payment terms is highly desired.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Collections & Accounts Receivable Management</strong></p><ul><li>Oversee the AR portfolio to ensure timely collections for fulfillment services, storage fees, and shipping-related charges.</li><li>Partner with the Billing Specialist to reconcile shipping fees, compliance-related costs, and high-volume invoices.</li><li>Conduct collection calls and send follow-ups for overdue accounts.</li><li>Analyze delinquent accounts, proactively resolve payment issues, and escalate where necessary.</li><li>Engage with third-party collection agencies for escalated matters.</li><li>Educate clients on payment terms, billing policies, and available payment solutions.</li><li>Keep meticulous records of collection activities, disputes, and resolutions.</li></ul><p><strong>Credit Risk Assessment</strong></p><ul><li>Run and interpret credit reports for both new and existing clients, identifying risk exposure.</li><li>Collaborate with the Assistant Controller and Management to recommend client credit limits and terms based on financial data and payment history.</li><li>Monitor credit risks for active clients, flagging those potentially at risk for late payments.</li><li>Adjust credit and payment policies based on trends such as seasonal fluctuations and shifting order volumes.</li></ul><p><strong>Collaboration with Clients & Internal Teams</strong></p><ul><li>Act as a key point of contact for Client Success by resolving billing inquiries and disputes.</li><li>Ensure invoicing accuracy and support Billing Specialist processes for payment application and account adjustments.</li><li>Regularly review AR reports to highlight and address high-risk accounts.</li><li>Provide Sales and Management with insights into client payment trends and credit reliability.</li></ul><p><strong>Reporting & Financial Planning</strong></p><ul><li>Prepare AR aging summaries and cash flow reports to highlight collections performance.</li><li>Recommend strategies to enhance payment timeliness and reduce outstanding balances.</li><li>Maintain comprehensive documentation on client payment behavior, disputes, and credit evaluations.</li></ul><p><strong>Systems & Tools</strong></p><ul><li>Utilize ERP system to manage invoicing, AR tracking, and reconciliations for wine fulfillment operations.</li><li>Leverage Excel for detailed analysis of AR trends and client payment data.</li><li>Conduct collections and credit discussions using tools like Zoom and Teams.</li></ul>Payroll and Tax Administrator<p>We are offering an exciting opportunity for a Payroll and Tax Administrator to join our team in the Greater Sacramento area. This role revolves around the wholesale distribution and construction industry, where you will be responsible for ensuring accurate and efficient processing of payroll taxes and maintaining compliance at all levels of the organization. </p><p><br></p><p>For immediate consideration, please contact Shantel Poole directly via LinkedIn or call 916-649-0832.</p><p><br></p><p>Responsibilities:</p><p>• Accurately prepare and deposit payroll taxes on a regular basis, including monthly, quarterly, and yearly.</p><p>• Handle tax reporting and filing for local, state, and federal payroll taxes, ensuring compliance with labor statistics reports.</p><p>• Participate in the annual W-2 multi-departmental project, including the preparation of W-2 forms.</p><p>• Conduct research to resolve any discrepancies or issues with local, state, and federal payroll tax account balances.</p><p>• Collaborate with Payroll Tax Analysts, Payroll Manager, Treasury Team, and Payroll Team members to validate results of payroll tax changes.</p><p>• Assist with tax projects for year-end income tax filing/reporting, including testing of SAP service packs.</p><p>• Maintain effective communication between SAP team, payroll, and human resources regarding any changes that may affect payroll tax filing, compliance reporting, and taxation.</p><p>• Conduct ongoing research and testing to fine-tune tax filing form/magnetic media/internet filing processes.</p><p>• Maintain a list of sample audit items for quarter and year-end for Internal Audit.</p><p>• Respond to tax questions and requests for W2s directly from Employees or other colleagues.</p><p>• Uphold all safety rules set forth by the company and government regulatory agencies, ensuring that hazardous conditions are reported and corrected.</p><p>• Undertake other duties and payroll projects as assigned.</p>