16 results for Sr Customer Service Specialist in Rosedale, MD

Customer Service Representative

Newark, DE
onsite
Permanent
0 - 0 USD / Yearly
Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment. Major Responsibilities· Fulfill customer inquiries· Order/Vendor Management· Build strong customer relationships· Process Improvement· Sales Support· Maintain customer records· Delivery Tracking· Follow-up with all customer correspondence via phone and email· Ability to transfer documentation into a Paperless Environment
2026-02-24T00:00:00Z

Customer Service Representative II

Baltimore, MD
onsite
Temporary
16.15 - 18.7 USD / Hourly
We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Baltimore, Maryland. This role involves providing exceptional support to customers while managing inbound calls and data entry tasks efficiently. As a long-term contract position, it offers stability and the opportunity to contribute to a local government agency's operations. Responsibilities: • Respond promptly to customer inquiries through inbound calls, ensuring a positive experience for all callers. • Accurately input and update customer data into the system, maintaining high levels of accuracy and confidentiality. • Address customer concerns and resolve issues with careful attention and in a timely manner. • Collaborate with team members to improve call center processes and enhance overall efficiency. • Follow established protocols and guidelines to handle calls and document interactions effectively. • Maintain a thorough understanding of services offered to provide accurate information to customers. • Monitor call volumes and prioritize tasks to meet daily performance goals. • Participate in training sessions and adapt to new procedures as needed. • Uphold a strong commitment to customer satisfaction while adhering to organizational standards.
2026-03-06T00:00:00Z

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary
17 - 22 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs. Responsibilities:• Manage high volumes of inbound calls from the public, providing accurate information and support.• Follow established scripts and protocols to ensure consistent communication.• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.• Ask clarifying questions to understand caller needs and minimize errors.• Direct callers to the appropriate departments or resources based on their concerns.• Accurately document call details and interactions in the system.• Protect caller confidentiality and adhere to organizational policies.• Escalate complex or urgent issues in accordance with provided guidelines.• Work collaboratively with team members to ensure smooth operations.
2026-03-09T00:00:00Z

Sr. Tax Accountant

Middletown, DE
remote
Temporary
0 - 0 USD / Yearly
We are looking for an experienced Senior Tax Accountant to join our team in Middletown, Delaware. In this long-term contract position, you will play a critical role in supporting our tax department's operations, providing expertise in corporate tax matters, and ensuring compliance with federal, state, and local tax regulations. This opportunity is ideal for a detail-oriented individual who thrives in a fast-paced environment and is eager to contribute to the success of an industry-leading organization in the Oil & Gas sector. Responsibilities: • Prepare and review federal, state, and local income tax returns to ensure accuracy and compliance. • Assist in the preparation of monthly, quarterly, and annual tax provisions in accordance with applicable regulations. • Conduct thorough tax research to provide insights and recommendations on the implications of business decisions. • Support tax audits by compiling necessary documentation and responding to inquiries from tax authorities. • Monitor updates to tax laws and evaluate their potential impact on organizational policies and procedures. • Utilize tax-related software such as PowerPlan and OneSource to streamline processes and enhance efficiency. • Collaborate with internal teams to improve tax department operations and reporting capabilities. • Ensure accurate preparation of sales and use tax filings and address related inquiries. • Provide guidance on individual and corporate tax returns, ensuring compliance with industry standards. • Maintain proficiency in Microsoft Office Suite for documentation and reporting purposes.
2026-03-05T00:00:00Z

Sr. Accountant

Baltimore, MD
onsite
Contract / Temporary to Hire
34.49 - 37.98 USD / Hourly
We are looking for a Senior Accountant to join our team in Baltimore, Maryland. This is a Contract to permanent position within the insurance industry, offering an excellent opportunity to contribute your accounting expertise while advancing your career. The ideal candidate will have strong analytical skills and a solid understanding of financial processes to support various accounting operations effectively. Responsibilities:• Assist accounting staff with daily activities, ensuring accuracy and compliance.• Prepare and upload reports to financial platforms.• Handle tax deposits, transfer requests, and manage voided transactions in accounting systems.• Prepare annual reports for external auditors and support year-end tax reporting.• Conduct monthly reconciliations and entries along with annual reconciliations.• Provide support for internal audits, addressing inquiries related to monthly close reporting.• Prepare schedules and documentation for external audits.
2026-03-06T00:00:00Z

Sr. Accountant

Tracys Landing, MD
onsite
Permanent
75000 - 85000 USD / Yearly
Our client is a growing construction company looking for a Senior Accountant to join their team located east of Upper Marlboro, Maryland. This role is essential to maintaining the integrity of their financial operations and ensuring compliance with established accounting standards. The ideal candidate will bring a strong background in financial reporting, and month-end processes, while contributing to strategic planning and process improvements. This role is in the office with 1 day from home after a training period. Responsibilities:• Prepare accurate and timely financial statements in alignment with accounting standards.• Lead month-end and year-end close procedures, ensuring all deadlines are met.• Utilize accounting systems effectively to streamline financial management tasks.• Ensure adherence to internal controls and regulatory compliance requirements.• Provide support during external audits by preparing necessary documentation.• Identify and implement improvements to financial processes and workflows.• Generate ad-hoc reports and analyses to address management and operational needs.
2026-02-25T00:00:00Z

Sr. Accountant

Baltimore, MD
onsite
Permanent
90000 - 110000 USD / Yearly
Are you ready to ignite the next phase of your career? Join a dynamic team where finance meets innovation! We’re searching for a passionate Accountant/Financial Analyst who thrives at the intersection of financial rigor and data-driven insights. If you have a Big 4 pedigree, a CPA, and an eagerness to solve business challenges with both advanced accounting and modern analytics, we want to hear from you. This is a hybrid role located in Baltimore, MD with good work/life balance!! Responsibilities:<ul><li>Lead the transformation of complex financial data into actionable intelligence for key business decisions</li><li>Partner with cross-functional teams to deliver impactful reports, dashboards, and business cases</li><li>Manage and enhance accounting processes including audit, controls, and monthly close</li><li>Utilize tools like Power BI and Excel</li><li>Support ongoing budgeting, forecasting, and variance analysis projects</li><li>Ensure the integrity of financial statements and compliance with all regulatory standards</li><li>Collaborate on process improvements and innovation initiatives in the finance function </li></ul>
2026-02-12T00:00:00Z

Sr. Accountant

Bethesda, MD
onsite
Permanent
75000 - 100000 USD / Yearly
Senior Project Accountant Opportunity Company Overview Join an established leader that has been transforming infrastructure and communities across the DMV for decades. This organization’s body of work covers a wide range of commercial construction, including laboratory spaces, apartment buildings, schools, hotels, logistics hubs, manufacturing sites, local government buildings, and office renovations. Their culture focuses on building relationships, growth, and sustainable progress—viewing each project as a chance to cultivate trust and create long-term impact.Role Introduction We are seeking a Senior Project Accountant to support various project teams and accounting leadership, driving financial integrity and compliance over numerous concurrent construction initiatives. This position interacts with diverse internal and external stakeholders and is best suited to individuals who excel in a collaborative, communicative environment.Primary Duties<ul><li>Oversee the complete billing cycle while maintaining compliance, utilizing accounting platforms.</li><li>Assemble and audit documentation for project owner invoicing, upholding detail accuracy.</li><li>Carefully monitor and address risk factors, ensuring ongoing adherence to insurance requirements specific to defaults.</li><li>Assist project leadership with detailed tracking of expenditures and development of budget reporting tools for current jobs.</li><li>Validate certified payroll submissions to confirm conformance with relevant regulations and standards.</li><li>Prepare and distill financial project data, generating actionable reports for team use in the field.</li><li>Employ a variety of software applications to efficiently complete daily assignments.</li><li>Carry out other duties or engage in special projects in line with business needs.</li></ul>
2026-03-05T00:00:00Z

Sr. Accountant

Stevensville, MD
onsite
Permanent
80000 - 95000 USD / Yearly
Do you enjoy working for a small company and seeing all facets of the business? Are you comfortable being on a small team and wearing multiple hats? Do you enjoy putting processes and procedures in place? If so, this could be the perfect opportunity for you! Robert Half has partnered with a small construction contractor in the on the eastern shore to hire a Senior Accountant / Accounting Manager to directly support the Controller on all facets of accounting and financial reporting as the company continues to grow. Anyone living from Annapolis to Easton would be commutable! You will partner with the Controller to ensure accounting records are accurate and up to date, assist with preparing accrual based financial statements, and help the business grow. We are looking for a solid technical accountant who can come in and add immediate value! You will assist the Controller with analyzing accounting and internal control systems, creating policies and procedures to enhance reporting and create efficiencies and more! We are seeking someone who wants to be a team player, will maintain a positive professional attitude, is reliable and will offer remarkable client services to internal operations, managing self and others with a sense of urgency, practicality and accountability. Your responsibilities will include:• Complete monthly Work In Progress (WIP) calculations• Assist with month-end closing of books and preparation of financial reporting packages• Develop and maintain relationships with customers and project managers• Monitor and forecast the flow of cash receipts and disbursements• Complete monthly sales tax returns for all necessary regions• Oversee the entire revenue and accounts receivable processes ensuring proper recognition of revenue and timely completion of collections• Set up new accounts and reconcile bank and general ledger accounts• Verify the payment of invoices associated with accounts payable and ensure payments are charged to the correct accounts• Process payroll and prepare payroll reports• Respond on items beyond formal job responsibilities We are looking to fill this role immediately! Apply today if interested to Tracy.Kaszuba at RobertHalf or to Tracy Kaszuba on LinkedIn.
2026-03-06T00:00:00Z

Sr. Accountant

McLean, VA
onsite
Permanent
100000 - 110000 USD / Yearly
Senior Accountant ($100K-110K, Hybrid in Tysons Corner)Join a dynamic and fast-paced team as a Senior Accountant, where your expertise and independent drive will be highly valued. We are seeking an assertive accounting professional who thrives on taking initiative, enjoys problem-solving, and has a strong background in public accounting, general ledger accounting and financial reporting. Government contracting experience is highly desired.Key Responsibilities:<ul><li>Independently manage all aspects of general ledger accounting, including preparing and posting journal entries, account reconciliations, and supporting a timely, accurate month-end close process.</li><li>Prepare, analyze, and report financial statements, balance sheets, and cash flow statements to provide transparency and actionable insights to leadership.</li><li>Lead and execute the month-end and year-end close activities, ensuring accuracy, completeness, and compliance with GAAP.</li><li>Drive continuous improvement of accounting processes, identifying and implementing efficiency opportunities with minimal oversight.</li><li>Support and review financial data related to project performance, billing, cost allocations, and revenue recognition.</li><li>Ensure accuracy and compliance for all accounting activities related to government contracts (FAR, CAS, DCAA compliance preferred).</li><li>Oversee accounts payable/receivable functions, cash disbursement accounts, payroll, and assist with collection activities.</li><li>Provide information and documentation to support annual audits by external or government auditors.</li><li>Collaborate with management to generate financial analyses that support decision-making and business strategy.</li><li>Perform additional related duties and assist with special projects as needed.</li></ul>Why Join Us? Here you will be empowered to own your work, bring forward solutions, and make an impact from day one. If you’re looking to accelerate your career in accounting with meaningful, hands-on responsibilities and growth potential—apply today! If you are driven by independence, take pride in your work, and want to contribute to a mission-focused organization supporting government clients, I want to connect with you. You will take ownership and see the full accounting cycle, take on supervisory responsibilities with advancement opportunities and enjoy very good work life balance in an environment focused more on results than how many hours you are putting in.
2026-02-19T00:00:00Z

Sr. Accountant

Newark, DE
onsite
Permanent
0 - 0 USD / Yearly
We are seeking a Sr. Accountant to join our team in Newark, Delaware. This role involves a variety of accounting tasks within a business unit or functional area of responsibility. The position requires an individual who can accurately record and report financial transactions, reconcile accounts, and ensure compliance with Sarbanes-Oxley control requirements. Responsibilities:• Accurately record and report financial transactions • Participate in the monthly financial statement close process • Analyze and review financial statements and variances • Prepare, review, and analyze account reconciliations • Ensure compliance with Sarbanes-Oxley control requirements• Prepare monthly reporting packages, including analysis of current actual results to prior period actual results• Assist in the accounting, analysis, and budgeting of various accounts in coordination with Financial Planning & Analysis (FP&A)• Interact with internal and external auditors, Controller's Group, and Business Units as required to accomplish goals
2026-02-24T00:00:00Z

Sr. Accountant

Nottingham, PA
onsite
Temporary
38 - 40 USD / Hourly
We are seeking a Senior Accountant to join our team. As a Senior Accountant and part of the team, you will be instrumental in managing and executing our financial processes. This includes maintaining accurate financial records, overseeing ledgers, and supporting audit activities. This Senior Accountant role presents a long-term contract employment opportunity. What you get to do every single day:• Execute monthly accounting close procedures and deliverables.• Oversee the general ledger, Accounts Receivable (AR), and payables ledgers within the accounting system.• Prepare and review journal entries to ensure accurate financial reporting.• Support the accounts receivable team to ensure timely and accurate processing of payments.• Conduct account reconciliations regularly to ensure accuracy.• Assist in managing the accounts receivable team.• Review and suggest improvements for current accounting practices and procedures.• Provide support during quarterly and year-end financial audit activities.• Utilize Microsoft Excel to manage and analyze data.• Monitor customer accounts and perform necessary actions based on account status.
2026-02-06T00:00:00Z

Bilingual Spanish Customer Service Representative

Baltimore, MD
onsite
Temporary
19 - 25 USD / Hourly
The Bilingual Spanish Customer Service Representative provides exceptional customer support in both English and Spanish. This position plays a key role in ensuring customer satisfaction by handling inquiries, resolving issues, and delivering accurate information about products and services. The ideal candidate is detail oriented, patient, and able to communicate clearly in both languages. Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish. Provide product, service, and account information accurately and efficiently. Handle customer complaints, process orders, and assist with billing or service requests. Translate and interpret customer communications or documentation as needed. Maintain and update customer records, documenting all interactions in the CRM system. Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns. Meet or exceed performance goals, including response time, accuracy, and customer satisfaction. Identify and communicate opportunities for process or service improvements. Represent the company in a positive and detail oriented manner at all times.
2026-02-24T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary
16 - 22 USD / Hourly
Seeking a customer-focused Call Center Representative to handle high-volume inbound/outbound calls, resolve customer inquiries, document interactions, and meet quality/metrics in a fast-paced environment. Key Responsibilities:<ul><li>Answer 60–100+ calls per day; verify identity and resolve issues/escalations.</li><li>Document calls, case notes, and resolutions accurately.</li><li>Process payments, updates, and service requests.</li><li>Meet KPIs (AHT, QA, adherence, first-call resolution).</li></ul>
2026-02-23T00:00:00Z

Bilingual Customer Service Representative

Rockville, MD
onsite
Temporary
21 - 26 USD / Hourly
Are you a skilled communicator fluent in English and Spanish? Our team is seeking a dedicated Bilingual Customer Service Representative to join a fast-paced, customer-driven environment. This is a great opportunity to make a difference by helping clients, providing solutions, and building lasting relationships.Responsibilities:· Manage high-volume inbound calls from residents.· Assist community members with applications and navigating county systems.· Provide bilingual translations for documents and conversations.· Update and maintain resident records.· Collaborate with internal teams to escalate cases.
2026-03-03T00:00:00Z

Bilingual Customer Service Representative

Silver Spring, MD
onsite
Temporary
21 - 26 USD / Hourly
Join our team as a Bilingual Customer Service Representative and play a key role in providing exceptional support to our diverse customer base. We’re seeking a dedicated professional fluent in English and Spanish who is passionate about helping others and committed to delivering excellent service.<ul><li>Engage with residents via phone, email, and chat in English and Spanish, offering professional and friendly assistance.</li><li>Assist community members with applications and navigating county systems.</li><li>Update and maintain resident records.</li><li>Provide bilingual translations for documents and conversations.</li><li>Collaborate with internal teams to escalate cases.</li><li> Assist community members with applications and navigating county systems.</li></ul>
2026-03-03T00:00:00Z