We are looking for a dedicated Leave of Absence/Ergonomic Specialist to join our team in Rochester, New York. This role is ideal for someone passionate about ensuring compliance with absence management laws while promoting ergonomic safety and productivity across corporate and field locations. As part of this long-term contract position, you will collaborate with managers, employees, and safety representatives to enhance workplace efficiency and support return-to-work initiatives.<br><br>Responsibilities:<br>• Conduct ergonomic assessments both on-site and remotely to address employee discomfort and mitigate injury risks.<br>• Develop and oversee a companywide network of safety representatives, including recruitment, recognition, and communication strategies.<br>• Maintain detailed records of ergonomic challenges and workplace injuries to improve safety programs and ensure resolution.<br>• Create and implement strategies to reduce workers’ compensation claims, ergonomic issues, and absenteeism.<br>• Manage accurate absence data in internal systems, ensuring compliance with federal and state regulations.<br>• Generate correspondence to employees regarding their rights and responsibilities under applicable laws such as the ADA.<br>• Assist employees and supervisors with return-to-work placements, ensuring smooth transitions and accommodations.<br>• Provide procedural guidance to internal and external stakeholders for effective management of leave and wage verification requests.<br>• Partner with HR and Benefits teams to develop reports and tools supporting employment decisions and program improvements.<br>• Coordinate updates to HR systems and ensure accurate reporting in collaboration with IT and system support teams.
<ul><li>Administer and coordinate employee benefits programs, including health, dental, vision, life insurance, disability, flexible spending, and retirement plans</li><li>Serve as the primary point of contact for employee benefits inquiries, providing accurate and timely information</li><li>Support open enrollment processes, including communications, system updates, and responding to employee questions</li><li>Ensure compliance with federal, state, and local benefit regulations (COBRA, HIPAA, ACA, ERISA, etc.)</li><li>Maintain accurate benefits records and process enrollments, changes, and terminations in HRIS and with third-party providers</li><li>Collaborate with payroll to ensure correct benefit deductions and resolve discrepancies</li><li>Assist with benefits-related vendor and invoice management</li><li>Support the development of benefits communications and educational materials for employees</li><li>Participate in benchmarking, plan evaluations, and special benefits projects as needed</li></ul><p><br></p>
<p>We are looking for an experienced Benefits Specialist to join our team in Rochester, NY. This role is essential in ensuring employees have access to comprehensive and compliant benefit programs, while maintaining confidentiality and building trust across all levels of the organization. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Administer and manage employee benefit programs, ensuring compliance with applicable laws and regulations.</p><p>• Provide guidance and support to employees regarding benefits options, processes, and eligibility requirements.</p><p>• Foster trust and maintain confidentiality when handling sensitive employee information.</p><p>• Collaborate with internal teams to streamline benefits coordination and address employee inquiries effectively.</p><p>• Analyze and evaluate current benefit offerings to propose improvements and align with industry best practices.</p><p>• Manage benefits-related processes such as onboarding, FMLA administration, and other leave policies.</p><p>• Utilize Microsoft Office and organizational systems to maintain accurate benefit records and reports.</p><p>• Ensure timely communication of benefits updates and changes to employees.</p><p>• Develop and implement strategies to enhance employee understanding and engagement with benefit programs.</p><p>• Stay informed on legal and regulatory changes affecting compensation and benefits.</p>
<p>Hannah Savage with Robert Half is looking for a dedicated Collections Specialist to join her client's team in Victor, New York. This role involves managing customer accounts, resolving billing concerns, and ensuring timely payments. The ideal candidate will be proactive in identifying opportunities to improve processes and maintain positive relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve basic billing disputes while escalating complex issues to the appropriate supervisor.</p><p>• Monitor and review aging reports to ensure timely follow-up on overdue accounts.</p><p>• Respond to customer inquiries promptly and professionally, fostering strong client relationships.</p><p>• Identify and implement process improvements to streamline collections workflows and enhance efficiency.</p><p>• Collaborate with the collections supervisor to complete additional assigned tasks as needed.</p><p><br></p><p>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today! </p>
<p><strong>Job Posting: Collections Agent</strong></p><p>Are you a skilled communicator with a knack for resolving past-due accounts? Our company is seeking a Collections Agent to join our finance team. In this role, you will play a key part in supporting cash flow by following up with clients and ensuring timely payment of outstanding invoices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact clients via phone, email, and written correspondence to collect overdue payments.</li><li>Negotiate payment plans and resolve account discrepancies with a professional, customer-focused approach.</li><li>Maintain accurate and detailed records of collection activities and customer interactions.</li><li>Research and investigate disputed balances or payment issues.</li><li>Collaborate with Accounts Receivable and other departments as needed for account escalation or resolution.</li><li>Prepare regular reports on collection efforts and outstanding receivables.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and results-driven Collections & Accounts Receivable Specialist to join our team. This individual will be responsible for managing outstanding accounts, ensuring timely payments, and maintaining accurate financial records. The ideal candidate has strong communication skills, prior collections experience, and the ability to work independently in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage and monitor accounts receivable aging reports</li><li>Conduct outbound collection calls and follow up on past-due accounts</li><li>Resolve billing discrepancies and customer payment issues</li><li>Post payments and perform cash applications accurately</li><li>Maintain accurate documentation of customer interactions</li><li>Collaborate with internal departments to resolve account concerns</li><li>Prepare AR reports and provide updates to management as needed</li></ul><p><br></p>
We are looking for an organized and customer-focused Tax Services Specialist to join our team in Rochester, New York. In this role, you will handle a variety of tax-related tasks while ensuring accuracy and efficiency in a fast-paced environment. The ideal candidate will possess strong communication and problem-solving skills, along with the ability to prioritize and meet deadlines. This is a long-term contract position offering the opportunity to contribute to a dynamic and detail-oriented team.<br><br>Responsibilities:<br>• Address outstanding issues promptly to meet service level agreements and maintain client satisfaction.<br>• Build and enhance knowledge of company products, policies, and procedures to provide accurate support.<br>• Organize and prioritize daily tasks to meet time-sensitive deadlines and ensure smooth workflow.<br>• Support clients with tax filings, payments, account registrations, and agency-related inquiries.<br>• Conduct research and resolve tax notices efficiently while maintaining thorough documentation.<br>• Enter and verify data, create spreadsheets, and ensure accuracy in all records.<br>• Utilize systems such as Oracle, Salesforce, and Microsoft Office to streamline processes and manage workloads.<br>• Uphold company values of integrity, innovation, accountability, and respect in all interactions.<br>• Collaborate with internal teams and external clients to deliver exceptional service.<br>• Perform additional duties as assigned to support team and client needs.