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3 results for Erp Support Analyst in Rochester Hills, MI
- Burton, MI
- onsite
- Temporary / Contract
- 33.25 - 38.5 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to join our team in Burton, Michigan on a short-term Contract assignment starting next week. This fully onsite role supports day-to-day technical needs for internal users, handling common desktop and access issues with a responsive, service-oriented approach. The ideal candidate brings hands-on experience with Microsoft Windows environments, user support, and practical troubleshooting across a range of end-user incidents.<br><br>Responsibilities:<br>• Provide front-line technical assistance for end users experiencing workstation, login, printing, and network connectivity issues.<br>• Resolve support requests through remote troubleshooting or onsite assistance at user locations as needed.<br>• Manage and update service desk tickets to ensure issues are documented, prioritized, and closed in a timely manner.<br>• Support user account access and password-related requests within Active Directory.<br>• Diagnose desktop and laptop problems in Microsoft Windows 10 environments and apply effective solutions.<br>• Escalate more complex incidents when necessary while maintaining clear communication with users and internal stakeholders.<br>• Install, configure, and support standard desktop hardware and software used across the organization.
- 2026-09-17T00:00:00Z
- Dearborn, MI
- onsite
- Temporary to Hire
- 26.6 - 30.8 USD / Hourly
- <p>We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced environment. This contract position with potential for a permanent role is suited for someone who combines strong technical troubleshooting ability with a clear, approachable communication style. The ideal candidate can confidently resolve desktop and access issues, assist a wide range of users including leadership, and contribute to a dependable day-to-day support experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver hands-on and remote support for desktop, laptop, and peripheral issues, ensuring users can work effectively with minimal disruption.</p><p>• Troubleshoot problems involving Windows systems, Microsoft 365 applications, and everyday end-user technology needs.</p><p>• Manage user accounts, permissions, and access requests across Active Directory and Azure Active Directory environments.</p><p>• Support collaboration and file-sharing tools such as SharePoint, OneDrive, and Microsoft Teams by resolving access, sync, and usability issues.</p><p>• Diagnose and address printer-related incidents, including connectivity, configuration, and general hardware support.</p><p>• Prepare and deploy laptops using imaging tools such as SmartDeploy while maintaining device readiness for new and existing employees.</p><p>• Track, update, and resolve service desk tickets with clear documentation, timely follow-through, and a customer-focused approach.</p><p>• Provide effective support to employees at all levels, including executive users, while communicating technical information in an easy-to-understand way.</p>
- 2026-09-24T00:00:00Z
- Warren, MI
- onsite
- Permanent / Full Time
- 140000 - 160000 USD / Yearly
- <p>We are looking for an experienced ERP/SAP Functional Manager to oversee functional delivery for a complex enterprise systems program in Metro-Detroit. This position will guide a team of analysts, provide senior-level direction across core business processes, and help drive execution during critical implementation and go-live activities. The ideal candidate brings strong SAP and S/4HANA expertise, hands-on implementation experience, and the leadership skills needed to support long-term platform performance and ongoing improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor the ERP analyst team, setting priorities, resolving functional issues, and ensuring consistent support across business areas.</p><p>• Partner with internal stakeholders and external delivery teams to keep implementation activities aligned with project goals, timelines, and operational needs.</p><p>• Provide hands-on functional leadership for testing coordination, data readiness, cutover planning, and go-live execution.</p><p>• Review business needs and translate them into clear functional direction, documentation, and solution decisions for the SAP environment.</p><p>• Support application migration efforts and help manage the transition from project delivery into stable production support and future enhancements.</p><p>• Drive issue resolution and decision-making by evaluating risks, dependencies, and impacts across integrated ERP processes.</p><p>• Collaborate with technical resources on items involving ABAP development, system configuration, and cross-functional process integration.</p><p>• Establish effective change management practices to support user adoption, process consistency, and sustained system value.</p>
- 2026-10-09T00:00:00Z