<p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
<p>Mid-size and growing manufacturing company with a major plant / office site located in Western Morris County is seeking an Accounting Manager. This position will report to the controller, and oversee all accounting operations, month end close and assist with financial reporting to the Private Equity owners. This is a HANDS-ON position but will also have leadership / supervisory responsibilities and oversee a team of 3-4 accounting professionals. MUST have some supervisory experience. Prefer candidates to have Manufacturing industry experience including some knowledge of cost and inventory but not required. Experience with reporting to Private Equity ownership is a major Plus as well. The company uses ORACLE, which is a plus, but any major ERP system experience will be acceptable. CPA / MBA preferred but not required here. Looking for 6+ years of strong hands-on accounting experience with at least 2 years at a Management level, working in mid-size companies. The company offers a competitive compensation package in the $115-135K range plus bonus, depending on experience and including good benefits. Hybrid work schedule with 3 days in office / 2 days remote. Very nice office location and environment in Northwestern NJ as well. Great for candidates living in western NJ! </p>
<p>We are looking for a highly skilled Program Manager to join our team in Manhattan, NY. As part of the Business Operations team, you will play a pivotal role in driving strategic initiatives within the Media Engineering division. This position requires strong leadership, technical expertise, and the ability to manage complex programs, ensuring seamless collaboration across various teams and stakeholders. This is a Long-term Contract position.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, execution, and delivery of strategic programs within the Media Engineering portfolio.</p><p>• Collaborate with cross-functional teams, including engineering, product, design, and operations, to ensure alignment and progress on key initiatives.</p><p>• Develop, monitor, and communicate program schedules, risks, and status updates to diverse audiences.</p><p>• Coordinate with project managers and technical leads to ensure timely delivery of program milestones.</p><p>• Drive process improvements and implement best practices to enhance efficiency and outcomes.</p><p>• Manage forecasting, funding, tracking, and reporting for programs to ensure transparency and accountability.</p><p>• Oversee resource allocation and prioritize tasks to meet organizational goals.</p><p>• Facilitate effective communication and collaboration across teams to address challenges and drive solutions.</p><p>• Ensure adherence to Agile methodologies and Scrum practices, promoting continuous improvement.</p><p>• Support decision-making by synthesizing data and providing actionable insights to leadership.</p>
We are looking for an experienced Senior Fullstack Developer to drive the development of cutting-edge features and APIs for our proprietary Content Management System platform. This role offers the opportunity to work with modern technologies and contribute to scalable, high-performance software solutions that enhance the delivery and monetization of media content in live events, stadiums, and broadcasts. Collaboration with cross-functional teams will be a key aspect of this position, ensuring impactful and efficient software development.<br><br>Responsibilities:<br>• Design and develop innovative features and RESTful APIs for the company’s Content Management System platform.<br>• Maintain and improve the existing codebase built with React, Node.js, Java, Python, and PostgreSQL.<br>• Optimize application performance, scalability, and reliability to support high-demand environments.<br>• Work closely with product managers, designers, and engineers to translate business requirements into technical solutions.<br>• Conduct code reviews, participate in architecture discussions, and contribute to technical planning.<br>• Ensure adherence to best practices in software development, testing, and deployment processes.<br>• Troubleshoot and resolve production issues promptly to minimize disruptions.<br>• Provide guidance to less experienced developers and foster a culture of collaboration and continuous improvement within the team.
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
We are looking for a dynamic Operations Lead to oversee and enhance the delivery of virtual graphics for live broadcast events. Based in New York, New York, this role requires a detail-oriented individual with a strong background in sports media operations, live broadcasting, and team management. The ideal candidate will thrive in a fast-paced environment, ensuring seamless event execution while fostering collaboration across teams.<br><br>Responsibilities:<br>• Manage the scheduling of staff, allocation of equipment, and coordination of shipments to ensure successful delivery of virtual graphics for live events.<br>• Collaborate with production teams, broadcast departments, and other stakeholders to align processes and achieve operational goals.<br>• Develop and implement efficient workflows and procedures in partnership with the operations team.<br>• Provide hands-on support during live events, troubleshooting issues with software and hardware operated by freelance staff.<br>• Address and resolve real-time challenges during live broadcasts, escalating issues when necessary to minimize disruptions.<br>• Participate in planning meetings with clients and colleagues, delivering timely updates and reports on event and project status.<br>• Adjust plans and processes based on last-minute client updates, ensuring smooth execution of events in high-pressure situations.<br>• Train freelance operators on software features, including tracking and keying tools, to optimize on-air performance.<br>• Test new software releases to identify and address glitches prior to live implementation.<br>• Communicate with the development team to provide feedback on software performance and share insights gathered during live broadcasts.
We are looking for an experienced Payroll Manager to oversee payroll operations for a large workforce, ensuring accuracy and compliance with all regulations. This position involves managing a team and handling complex payroll processes across multiple states. As a long-term contract opportunity, this role offers stability and the chance to make a significant impact within the organization.<br><br>Responsibilities:<br>• Supervise and lead a team of payroll professionals to ensure efficient and accurate payroll processing.<br>• Manage payroll for over 3,000 employees, including salary and bi-weekly payroll cycles.<br>• Review employee timecards and ensure proper reconciliation between system-generated and Kronos timekeeping data.<br>• Ensure compliance with federal, state, and local payroll regulations across multiple states.<br>• Handle full-cycle payroll processes, including calculations, adjustments, and reporting.<br>• Utilize ADP Workforce Now and Kronos timekeeping systems to streamline payroll operations.<br>• Identify and implement process improvements to enhance the efficiency of payroll systems.<br>• Provide support and guidance to employees and management regarding payroll-related inquiries.<br>• Prepare and submit detailed payroll reports to organizational leadership.<br>• Collaborate with other departments to ensure seamless integration of payroll data.
<p>Are you a detail-oriented accounting professional with a knack for leadership and expertise in the legal industry? A dynamic law firm is seeking an <strong>Accounting Manager</strong> to oversee its financial operations and lead a team of accounting professionals. This is a fantastic opportunity for a seasoned accounting expert with supervisory experience to take on a pivotal role in a reputable organization.</p><p><strong>Key Responsibilities:</strong></p><p>· Manage the day-to-day financial operations of the law firm, including accounts payable, accounts receivable, legal billing, budgeting, and general ledger management.</p><p>· Supervise and mentor a team of accounting staff, providing training, guidance, and performance evaluations to ensure departmental success.</p><p>· Develop and maintain systems to ensure compliance with federal, state, and local regulations as well as firm policies, particularly regarding client trust accounts.</p><p>· Prepare and present financial reports for senior management and partners, ensuring the accuracy and integrity of all financial data.</p><p>· Work collaboratively with leadership to drive financial strategies and support organizational goals.</p><p>· Oversee billing processes and ensure timely client invoicing while maintaining compliance with legal billing standards.</p><p>· Identify opportunities for process improvements and implement best practices in financial and accounting processes.</p><p><strong>Requirements:</strong></p><p>· Bachelor’s degree in Accounting, Finance, or a related field</p><p>· Minimum of 5+ years of accounting experience, with at least 3 years in managerial or supervisory roles within a <strong>law firm or professional services environment</strong>.</p><p>· Deep understanding of legal industry financial requirements (e.g., client trust accounting, ABA compliance).</p><p>· Proficiency in accounting software and legal practice management systems (e.g., QuickBooks, Elite, Aderant, or equivalent).</p><p>· Strong analytical skills with the ability to solve complex problems and make sound decisions.</p><p>· Excellent organizational and communication skills, with a high level of professionalism and integrity.</p><p><strong>What We Offer:</strong></p><p>· Salary range $120-140K annually plus good benefits and bonus target</p><p>· Opportunity to contribute to the success of a forward-thinking and reputable law firm.</p><p>· Growth opportunities and professional development training.</p><p>· A collaborative and supportive work environment.</p><p><br></p>
We are looking for an experienced Finance Manager to oversee financial operations and ensure accuracy in accounting processes. This role requires a meticulous individual capable of managing payroll, preparing financial statements, and presenting reports to key stakeholders. The ideal candidate will bring expertise in nonprofit financial management and a strong understanding of grant accounting.<br><br>Responsibilities:<br>• Oversee the monthly accounting close process and prepare comprehensive financial reports for presentation to the Finance Committee and Board of Directors.<br>• Address client inquiries promptly and provide accurate financial information as needed.<br>• Maintain and enhance accounting and financial systems to ensure accurate and complete financial records.<br>• Manage bi-monthly payroll processes, ensuring all employees are paid correctly and coordinating with the payroll provider to guarantee timely tax payments.<br>• Ensure compliance with financial regulations and best practices, particularly within the nonprofit sector.<br>• Support the preparation of grant-related financial reports and maintain proper documentation for audit purposes.<br>• Collaborate with leadership to provide financial insights that support strategic decision-making.<br>• Monitor financial performance and recommend adjustments to meet organizational goals.
<p>Robert Half Financial Services is recruiting for an AVP Derivative Operations role for an asset manager located in midtown Manhattan. Our client requires 3+ years of OTC Derivative Operations experience at an Investment Bank or Asset Management firm. OTC and Listed Derivative Regulatory knowledge such as Dodd-Frank, EMIR or ISDA is advantageous. This role is hybrid remote requiring 3 days per week in the midtown Manhattan office.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Responsible for operational support on OTC and Listed derivative for various trading desks including Rates, Credit, Treasury, Securities, etc.</li><li>Co-ordinating internally and externally to ensure Electronic and Paper trade confirmations are executed in a timely manner</li><li>Oversee the regulatory reporting of derivatives across different jurisdictions</li><li>Monitoring of daily listed trading activity across all Futures Clearing Merchants</li><li>Provide insight of trading activity through reports and ad-hoc analysis of data</li><li>Collaborate and build relationships with our colleagues from different teams to solve issues and provide better solutions for our group</li><li>Involvement in new or ongoing projects driven by Asset Management</li><li>Collaborate with Technology to develop and improve our consumption and representation of big data</li><li>Challenge the status quo and drive meaningful change and improvements to our processes and controls</li></ul><p><br></p>
We are looking for a Senior Software Engineer with expertise in full-stack development to lead the creation of innovative tools that optimize sales processes and dealership operations. This role requires close collaboration with product managers and stakeholders to deliver impactful solutions while mentoring a team of engineers. The ideal candidate will have a strong technical background and a passion for building scalable, high-performance systems.<br><br>Responsibilities:<br>• Design and develop tools to streamline sales workflows, dealership management, and client onboarding.<br>• Collaborate with product managers and stakeholders to determine requirements and deliver effective technical solutions.<br>• Architect and implement both backend services and user-friendly frontend interfaces.<br>• Provide mentorship and technical guidance to two full-stack engineers, fostering their growth and development.<br>• Integrate third-party APIs and internal systems to automate manual processes and improve efficiency.<br>• Oversee the entire lifecycle of feature delivery, ensuring robustness, scalability, and reliability.<br>• Conduct code reviews and participate in architectural discussions to maintain high coding standards.<br>• Work cross-functionally to align technical direction with business goals.
<p><strong>International specialty insurance provider seeks a Staff Accountant with a degree in accounting or finance and 1+ years of experience, any understanding of accounting within the insurance industry is a PLUS. This role will get involved with supporting the accounting manager with the production of financial statements for the underlying assets/liabilities, revenues/expenses of the insurance contract the company has underwritten. Great opportunity to learn the insurance industry and the reporting process. Hybrid role with great benefits and bonus potential. </strong></p>
We are looking for an experienced individual to lead our Data Management and Client Reporting initiatives. This role requires a strategic thinker with a deep understanding of investment operations and expertise in Addepar. The successful candidate will oversee the integrity and evolution of reporting systems, manage a team member, and align data strategies with organizational objectives.<br><br>Responsibilities:<br>• Develop and implement firm-wide strategies for the Addepar platform to optimize data architecture, reporting capabilities, and system performance.<br>• Establish and maintain data governance standards to ensure accuracy, consistency, and compliance across client portfolios.<br>• Design and deliver tailored client reporting solutions in collaboration with advisory teams, ensuring alignment with regulatory and firm standards.<br>• Manage and mentor the Client Reporting Analyst, fostering growth and a culture of continuous improvement.<br>• Oversee the onboarding process for new clients and entities, ensuring seamless integration into Addepar and related systems.<br>• Collaborate with cross-functional teams, including Investment Operations, Technology, Compliance, and Advisors, to support firm-wide objectives.<br>• Identify opportunities to improve reporting processes, enhance efficiency, and drive innovation.<br>• Serve as the primary escalation point for all Addepar-related initiatives and provide expertise to resolve complex issues.
We are looking for a skilled Fullstack Engineer to join our dynamic team in New York, New York. In this role, you will contribute to building innovative solutions that enhance the car-buying process by collaborating across multiple teams and technology stacks. This opportunity is perfect for a developer with a passion for creating user-centric features and working in a fast-paced, startup environment.<br><br>Responsibilities:<br>• Develop and implement new features from concept to deployment, ensuring they meet user needs and business goals.<br>• Navigate various repositories and tech stacks, acting as a versatile contributor across the codebase.<br>• Design scalable and high-performing systems that simplify the car-buying experience.<br>• Collaborate with stakeholders, including car manufacturers, dealers, and buyers, to create impactful solutions.<br>• Partner with designers, product managers, and other engineers to enhance the platform's functionality and user experience.<br>• Participate in architectural discussions and decisions to drive technical innovation.<br>• Ensure timely delivery of high-quality code while adhering to best practices.<br>• Utilize cloud platforms to develop and maintain robust and reliable systems.<br>• Troubleshoot and resolve technical issues, ensuring smooth system operation.
<p>Payroll Manager opportunity available with well-respected LI service company. This role will have you responsible for processing weekly, multi-state, certified payroll with the support of a terrific team, with a company that offers a generous compensation and benefits package. </p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end payroll processing & operations, ensuring timely and accurate processing for 200+ employees.</p><p>• Oversee multi-state payroll and ensure compliance with state and federal regulations.</p><p>• Administer prevailing wage and certified payroll processes, maintaining proper union documentation and reporting.</p><p>• Ensure accurate calculation and reporting of payroll taxes and deductions.</p><p>• Prepare and distribute W-2 forms and other year-end payroll documentation.</p><p>• Lead and mentor the payroll team, fostering growth and efficiency.</p><p>• Ensure compliance with all payroll-related laws and regulations, including tax filings and reporting.</p><p>• Collaborate with internal departments to address payroll inquiries and resolve discrepancies</p>
<p>We are looking for an experienced and driven Operations Director/Director of Operations to lead strategic initiatives and optimize processes across our organization in Great Neck, New York. This leadership role offers the opportunity to shape operational strategies, enhance efficiency, and cultivate a high-performing culture. The ideal candidate will bring innovative thinking, strong leadership skills, and a passion for driving organizational growth.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategic operational plans to align with organizational goals and drive sustainable growth.</p><p>• Manage daily operations across various departments, ensuring seamless workflow and efficient resource allocation.</p><p>• Lead process improvement initiatives by analyzing current procedures and introducing innovative solutions to enhance productivity.</p><p>• Oversee large-scale projects from initiation to completion, ensuring they meet timelines, budgets, and quality standards.</p><p>• Build and maintain strong relationships with stakeholders through effective communication and collaboration.</p><p>• Provide mentorship and guidance to senior managers and department heads, fostering a culture of accountability and excellence.</p><p>• Monitor and analyze key performance indicators (KPIs) to assess operational performance and identify areas for improvement.</p><p>• Organize and lead strategic planning sessions with executive teams to set priorities and establish actionable roadmaps.</p><p>• Ensure compliance with industry regulations, company policies, and safety standards across all operations.</p><p>• Promote a culture of innovation and continuous learning to encourage teams to deliver exceptional results.</p>
<p>Growing New York City firm is currently seeking an Accounts Payable Manager to lead their accounts payable operations. This position is responsible for overseeing all aspects of vendor payments, employee reimbursements, and compliance with financial policies. The ideal candidate will bring strong leadership skills and a proven ability to streamline processes for efficiency and scalability.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee the daily operations of the accounts payable function, ensuring timely and accurate processing of invoices, payments, and expense reports.</li><li>Supervise, mentor, and develop AP staff; provide training and guidance as needed.</li><li>Review and approve payment runs, reconcile AP ledger accounts, and resolve discrepancies.</li><li>Maintain vendor relationships, respond to inquiries, and support contract compliance.</li><li>Implement process improvements to optimize efficiency and accuracy in the AP department.</li><li>Ensure adherence to internal controls, company policies, and regulatory requirements.</li><li>Prepare AP reports and metrics for management; support month-end close and audits.</li><li>Collaborate across departments, including procurement and finance.</li><li>Leverage NetSuite or similar ERP systems for AP automation and reporting.</li></ul><p><br></p>
<p><strong>Role Summary</strong></p><p>As a Technical Project Manager focused on data and AWS cloud, you will lead the planning, execution, and delivery of engineering efforts involving data infrastructure, data platforms, analytics, and cloud services. You will partner with data engineering, analytics, DevOps, product, security, and business stakeholders to deliver on key strategic initiatives. You are comfortable navigating ambiguity, managing dependencies across teams, and ensuring alignment between technical direction and business priorities.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end technical projects pertaining to AWS cloud, data platforms, data pipelines, ETL/ELT, analytics, and reporting.</li><li>Define project scope, objectives, success criteria, deliverables, and timelines in collaboration with stakeholders.</li><li>Create and maintain detailed project plans, roadmaps, dependency maps, risk & mitigation plans, status reports, and communication plans.</li><li>Track and monitor project progress, managing changes to scope, schedule, and resources.</li><li>Facilitate agile ceremonies (e.g., sprint planning, standups, retrospectives) or hybrid methodologies as appropriate.</li><li>Serve as the bridge between technical teams (data engineering, DevOps, platform, security) and business stakeholders (product, analytics, operations).</li><li>Identify technical and organizational risks, escalate when needed, propose mitigation or contingency plans.</li><li>Drive architectural and design discussions, ensure technical feasibility, tradeoff assessments, and alignment with cloud best practices.</li><li>Oversee vendor, third-party, or external partner integrations and workstreams.</li><li>Ensure compliance, security, governance, and operational readiness (e.g., data privacy, logging, monitoring, SLA) are baked into deliverables.</li><li>Conduct post-implementation reviews, lessons learned, and process improvements.</li><li>Present regularly to senior leadership on project status, challenges, KPIs, and outcomes.</li></ul>
We are offering an opportunity for a meticulous and organized Tax Manager to join our CPA firm based in Rochelle Park, New Jersey. This role involves managing tax operations, supervising staff, and interacting with clients in a professional setting. <br><br>Responsibilities:<br><br>• Supervising tax services and ensuring the quality of work produced by the tax department.<br>• Managing and delegating work to staff effectively to ensure efficient operations.<br>• Handling tax operations for individual, partnership, and corporate returns, ensuring compliance with tax laws and regulations.<br>• Utilizing various accounting software systems and ERP for efficient tax management and compliance.<br>• Engaging directly with clients to address tax-related inquiries and issues.<br>• Implementing and managing auditing processes to ensure accurate financial reporting.<br>• Adhering to and ensuring compliance with accounting standards and regulations.<br>• Assisting with entity formation and income tax accounting tasks.<br>• Utilizing ADP Financial Services and CCH Sales Tax for effective financial management and tax compliance.<br>• Providing guidance and training to staff on accounting functions and practices.
We are offering an exciting opportunity for a Tax Manager in the public sector. This role is based in Fairfield, New Jersey and will focus on overseeing tax operations in a boutique CPA firm. This role will involve managing the tax department, handling various tax returns, and interacting with clients directly. <br><br>Responsibilities:<br>• Oversee and increase the Tax Department headcount in response to the expanding client base.<br>• Become a valued member and contributor to the management team. <br>• Handle tax knowledge related to individual, partnership, and corporate returns.<br>• Manage and delegate work to staff efficiently and effectively.<br>• Directly interact with clients and respond to their inquiries.<br>• Utilize various accounting software systems for tax operations.<br>• Perform auditing and compliance duties as per industry standards.<br>• Handle entity formation and income tax accounting tasks.<br>• Utilize knowledge of CCH ProSystem Fx and CCH Sales Tax for tax operations.<br>• Oversee and manage various accounting functions within the firm.
<p>Our client is looking for a Senior Finance Manager to join our dynamic team in Bridgewater, New Jersey. This role is ideal for someone who thrives in a collaborative environment, has an entrepreneurial mindset, and is passionate about driving financial success for a start-up. The candidate will play a key role in overseeing financial operations, analyzing budgets, and contributing to strategic decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development and implementation of comprehensive financial models to support business decisions.</p><p>• Conduct in-depth financial analyses to identify trends and provide actionable insights.</p><p>• Oversee the preparation and management of annual budgets, ensuring alignment with organizational goals.</p><p>• Perform variance analysis to monitor financial performance and recommend adjustments as needed.</p><p>• Streamline budget processes to improve efficiency and accuracy.</p><p>• Lead monthly accounting and financial reporting. </p><p>• Oversee Accounts Payable and Purchasing functions</p><p>• Work with outside audit firm and consultants for all accounting matters.</p><p>• Utilize financial tools and systems, such as NetSuite, to optimize reporting and operations.</p><p>• Work with management team on M& A activities</p><p>• Work with tax firm on ASC 740 tax provisions and be able to guide investors on any tax related questions.</p>
We are looking for an experienced SOX Compliance Manager to oversee and enhance internal controls and compliance processes within our organization, ensuring alignment with regulatory standards. This role involves collaborating with cross-functional teams to design, implement, and assess accounting controls, while driving continuous improvement to meet evolving industry requirements. Based in New York, New York, this position offers an exciting opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Develop and maintain a comprehensive control framework, outlining essential accounting controls such as approvals, reviews, reconciliations, and audit trails.<br>• Collaborate closely with product and engineering teams to integrate robust controls into system workflows, including approval processes, activity tracking, and accountability mechanisms.<br>• Manage SOX readiness by documenting control objectives, coordinating testing and evidence collection, and liaising with external auditors.<br>• Evaluate new product features for their impact on accounting controls, identifying risks and proposing effective solutions.<br>• Prepare and deliver walkthroughs, compile evidence packages, and respond to audit findings in a timely and meticulous manner.<br>• Create detailed documentation to assist clients and their auditors in understanding how system features support compliance and internal controls.<br>• Monitor regulatory changes and industry best practices to regularly update control frameworks and provide guidance for organizational improvements.
<p><strong>Key Responsibilities:</strong></p><ol><li><strong>Agile Leadership & Scrum Master Responsibilities:</strong></li></ol><ul><li>Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) for Agile teams.</li><li>Coach and mentor development teams on Agile practices, ensuring the adoption and continuous improvement of Agile methodologies.</li><li>Act as a servant leader to remove obstacles and resolve issues that impede the team’s progress.</li><li>Support Product Owners in managing product backlogs and ensuring that work items are clearly defined, prioritized, and understood.</li><li>Collaborate with leadership to ensure alignment of Agile projects with business goals and objectives.</li><li>Track and report on team performance, progress, and velocity metrics to ensure on-time delivery of high-quality products.</li></ul><ol><li><strong>Project Management & Program Oversight:</strong></li></ol><ul><li>Manage and oversee multiple Agile projects from inception to completion, ensuring successful delivery within scope, timeline, and budget.</li><li>Develop and manage project schedules, budgets, and resource allocation, ensuring optimal team productivity and efficiency.</li><li>Support the creation of a Program Management Office (PMO) to standardize and optimize project management processes across the organization.</li><li>Define and implement best practices for project governance, risk management, and stakeholder communication.</li><li>Collaborate with senior management to ensure projects are aligned with organizational strategy and business priorities.</li></ul><ol><li><strong>Stakeholder Management & Communication:</strong></li></ol><ul><li>Serve as the primary point of contact for all stakeholders, including business leaders, team members, and external partners.</li><li>Ensure effective communication and collaboration between cross-functional teams, fostering a transparent and open work environment.</li><li>Report on project and program status, risks, issues, and achievements to IT Project Manager and to executive leadership and key stakeholders when applicable.</li><li>Conduct regular project reviews to ensure alignment with business objectives and adjust project scope as necessary.</li></ul><ol><li><strong>Continuous Improvement & Best Practice Implementation:</strong></li></ol><ul><li>Drive a culture of continuous improvement within teams and across the organization by identifying areas for process improvement and implementing solutions.</li><li>Champion the use of Agile tools and techniques to improve workflow, increase efficiency, and enhance team performance.</li><li>Establish and maintain a robust feedback loop with all teams to gather insights and optimize workflows.</li></ul><ol><li><strong>PMO Establishment & Governance:</strong></li></ol><ul><li>Support the design and implementation of the PMO, establishing frameworks, processes, and guidelines for efficient project delivery.</li><li>Create standardized templates, workflows, and reporting structures to ensure consistent project execution.</li><li>Define key performance indicators (KPIs) and metrics to assess project health and program success.</li><li>Align PMO goals with organizational objectives, ensuring that projects support the overall strategic direction of the business.</li></ul><p><br></p>
We are looking for an experienced Security Manager to oversee and enhance our organization's cloud and infrastructure operations in West Trenton, New Jersey. This role requires a highly skilled individual capable of leading technical teams, developing strategic roadmaps, and ensuring compliance with security policies and standards. The ideal candidate will possess strong leadership capabilities, technical expertise, and a proactive approach to addressing cybersecurity challenges.<br><br>Responsibilities:<br>• Lead cloud operations and provide technical expertise for infrastructure engineering projects, including IaaS, PaaS, and SaaS.<br>• Act as a liaison between technical teams and business units, offering guidance on complex system designs and implementations.<br>• Research emerging technologies and develop roadmaps for infrastructure and desktop solutions aligned with business objectives.<br>• Manage and mentor team members, fostering collaboration and ensuring alignment with organizational goals.<br>• Oversee incident response efforts, monitor cybersecurity events, and provide escalation support for critical issues.<br>• Evaluate team performance and provide constructive feedback, addressing conflicts or performance concerns as needed.<br>• Collaborate with IT teams and vendors to troubleshoot hardware and software issues, ensuring optimal server performance.<br>• Create and maintain disaster recovery documentation, participating in regular testing and recovery procedures.<br>• Implement end-user technology strategies that enhance operational continuity and efficiency.<br>• Ensure adherence to policies, procedures, and standards across all infrastructure and security initiatives.
<p>The <strong>Customer Service Order Processor</strong> plays a vital role in ensuring customer satisfaction by efficiently managing orders and providing exceptional support throughout the order lifecycle. Utilizing a Customer Relationship Management (CRM) system, this individual is responsible for processing sales orders, resolving customer inquiries, and maintaining accurate data to support seamless operations and ongoing client engagement.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Order Management:</strong> Accurately process customer orders through the CRM system, ensuring timely fulfillment and delivery.</li><li><strong>Customer Communication:</strong> Serve as the primary contact for customers, addressing inquiries on order status, product availability, shipping timelines, and pricing in a professional and timely manner.</li><li><strong>CRM Utilization:</strong> Maintain comprehensive and accurate records of customer interactions, order details, and transaction histories in the CRM system.</li><li><strong>Problem Resolution:</strong> Proactively identify and address issues related to orders, such as shipping delays, payment errors, or inventory shortages, and provide swift solutions to ensure customer satisfaction.</li><li><strong>Cross-functional Collaboration:</strong> Coordinate with warehouse, logistics, and sales teams to ensure smooth order processing and resolve any discrepancies or issues throughout the transaction process.</li><li><strong>Reporting and Analysis:</strong> Generate periodic reports from the CRM system to track customer trends, order volumes, and service challenges, and recommend improvements to enhance operational efficiency.</li><li><strong>Upselling and Cross-Selling:</strong> Identify opportunities to promote additional products or services based on customer purchasing trends and needs, while maintaining a focus on customer satisfaction.</li></ul><p><br></p>
