Add your latest resume to match with open positions.

16 results for Customer Support Associate in Reading, PA

Customer Support Associate

Reading, PA
onsite
Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-06-09T00:00:00Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Support Specialist to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping resolve inquiries, providing product or service information, and ensuring a positive customer experience. The ideal candidate will have strong communication skills, problem-solving abilities, and solid Microsoft Office skills, especially in Word, Excel, Outlook, and Teams. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer issues and escalate complex concerns when needed</li><li>Maintain accurate customer records and interaction notes in company systems</li><li>Use Microsoft Outlook to manage communications and schedule follow-ups</li><li>Prepare reports, update spreadsheets, and track support metrics using Microsoft Excel</li><li>Create and edit customer correspondence and documentation in Microsoft Word</li><li>Collaborate with internal teams using Microsoft Teams and other communication tools</li><li>Provide product, service, and account information to customers</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul>
2026-06-16T00:00:00Z

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in New Holland, PA in a Contract to Permanent position. This opportunity is well suited for someone who enjoys helping customers, handling high-volume communication, and coordinating solutions across multiple business areas. The role focuses on delivering responsive support, documenting inquiries accurately, and ensuring each issue is routed or resolved efficiently. Responsibilities:• Respond to incoming customer contacts by phone and related channels, gathering details and assessing the nature of each request.• Address service matters within assigned authority by supporting questions tied to underwriting, claims, billing, and marketing activities.• Escalate concerns that require specialized review to the appropriate internal teams and follow through to support timely resolution.• Maintain accurate records of customer interactions, requests, and outcomes to support service continuity and reporting.• Monitor recurring customer concerns and share patterns with leadership to help identify underlying causes and improvement opportunities.• Welcome visitors courteously when assigned to front desk coverage and help oversee entry access to the facility.• Provide office support for renewal mailing preparation, including assembling and organizing outgoing materials as needed.• Complete additional customer support or administrative tasks as directed by management to meet team priorities.
2026-06-16T00:00:00Z

Customer Service Representative

Bethlehem, PA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half is seeking a friendly, professional, and solutions-oriented Customer Service Representative to join a local and growing team. In this role, you will serve as the first point of contact for customers, providing support, resolving issues, and ensuring a positive experience across every interaction. The ideal candidate has strong communication skills, attention to detail, and the ability to manage multiple requests in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns efficiently and professionally</li><li>Maintain accurate records of customer interactions in CRM or other systems</li><li>Process orders, returns, account updates, and service requests</li><li>Escalate complex issues to the appropriate department when needed</li><li>Provide product, service, and policy information to customers</li><li>Follow up on open cases to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal teams to improve service delivery and customer outcomes</li></ul>
2026-05-29T00:00:00Z

Customer Service Representative

West Grove, PA
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a Customer Service Representative to join a busy onsite team in Pennsylvania. This contract position supports daily customer interactions, order processing, and service-related follow-up while helping maintain accurate information across each request. The ideal candidate brings strong communication skills, a clear phone presence, and a careful approach to reviewing details in a fast-paced environment. Responsibilities:• Handle inbound customer inquiries by phone and provide clear, timely updates on orders and shipment status.• Enter customer orders accurately into the system and confirm information before processing.• Support claim documentation by gathering required details and completing service-related records.• Review incoming orders for accuracy, verify key information, and follow up when clarification is needed.• Respond to a steady volume of daily calls while delivering courteous and detail-focused customer support.• Work closely with a small team to keep customer requests organized and resolved efficiently.• Maintain complete and accurate files related to orders, claims, and customer communications.
2026-06-08T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-06-09T00:00:00Z

Customer Service Representative

Norristown, PA
onsite
Temporary / Contract
23 - 23 USD / Hourly
We are looking for a customer-focused individual with strong attention to detail to support account management and order operations for a high-volume business environment in King of Prussia, Pennsylvania. This long-term contract position begins in July and is expected to run for 8 months, offering a hybrid schedule with three days onsite and two days remote. The person in this role will act as a central point of contact for customers while helping ensure orders, documentation, and service requests are handled accurately and efficiently. Success in this position requires strong communication, sound judgment, and the ability to stay organized while balancing multiple priorities. Responsibilities:• Serve as a primary contact for customer questions, providing timely updates and effective resolution to service-related concerns.• Process customer orders from entry through completion, helping to ensure accurate pricing, product availability, and shipment coordination.• Work closely with internal partners across contracts, credit, logistics, and related teams to address order discrepancies and support smooth fulfillment.• Maintain customer account information and required compliance records, including documentation needed for regulated business activities.• Investigate and resolve issues affecting orders, deliveries, or account status while keeping customers informed throughout the process.• Manage a steady volume of transactions and requests in a fast-paced setting, prioritizing urgent needs without sacrificing accuracy.• Support scheduling coverage needs within the team, including occasional rotating later shifts during the workweek.• Contribute to continuity during coverage periods by learning established processes quickly and assisting with operational handoffs as needed.
2026-06-05T00:00:00Z

Call Center Representative

Allentown, PA
onsite
Temporary / Contract
17 - 21 USD / Hourly
Robert Half is partnering with a well-established organization seeking a reliable and customer-focused Call Center Representative to join their team. This position is fully onsite, requiring daily attendance at the office to support a high-volume call center environment. Key Responsibilities:<ul><li>Handle inbound and outbound customer calls in a professional and timely manner</li><li>Provide accurate information, resolve inquiries, and escalate issues when needed</li><li>Document all interactions in the company’s CRM or call tracking system</li><li>Maintain a high level of customer satisfaction and service quality</li><li>Meet daily/weekly performance metrics (call volume, response time, etc.)</li><li>Collaborate with team members and supervisors to ensure smooth operations</li></ul>
2026-06-05T00:00:00Z

Application Support Engineer

Lehigh Valley, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an Application Support Engineer to join our team in Pennsylvania on a contract basis with the potential for a permanent position. In this role, you will provide hands-on support for business-critical SaaS and enterprise applications, helping users resolve issues, maintain access, and keep systems running smoothly. This position offers the opportunity to work closely with business teams, IT partners, and external vendors to improve application performance and support day-to-day operations. Responsibilities: • Deliver front-line and intermediate support for a portfolio of SaaS and enterprise applications, responding to incidents and service requests in a timely manner. • Investigate application issues, determine underlying causes, and drive resolution while meeting established service expectations. • Route complex technical problems to appropriate internal specialists or software providers and oversee progress through final closure. • Process user requests related to application access, permissions, configuration changes, onboarding, offboarding, and role updates. • Guide end users on system functionality, recommended workflows, and effective use of supported applications. • Coordinate with software vendors on support tickets, product updates, patches, and release-related activities. • Conduct impact reviews, assist with regression testing, and confirm application performance after system updates or releases. • Create and maintain support documentation, knowledge resources, and operational procedures to strengthen service consistency. • Contribute to change management activities, issue trend analysis, and initiatives aimed at improving stability and reducing recurring incidents.
2026-06-15T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary to Hire
18.5 - 20 USD / Hourly
We are looking for a Call Center Specialist to join a customer support team in Blue, Bell, Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping customers, communicating clearly, and delivering dependable service in a fast-paced call center setting. The role focuses on handling a high volume of interactions, resolving questions efficiently, and ensuring each customer receives accurate and courteous support. Responsibilities:• Manage inbound customer calls and deliver prompt, attentive assistance for a wide range of service-related questions• Place outbound calls when needed to complete follow-ups, gather feedback, or support business outreach efforts• Explain company services, procedures, and policy details clearly so customers receive accurate and consistent information• Address customer concerns with sound judgment and route more complex matters to the appropriate internal team for resolution• Record call details, updates, and outcomes thoroughly in customer service platforms and internal documentation systems• Contribute to team performance goals by maintaining strong quality standards, efficiency, and customer satisfaction results• Demonstrate patience, empathy, and courtesy during every customer interaction• Use office and customer service software tools effectively to support daily call center operations
2026-06-12T00:00:00Z

Help Desk/Desktop Support Analyst

York, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join a contract opportunity in Pennsylvania. This role supports day-to-day technology needs across the site by keeping end-user devices, productivity tools, and related hardware operating reliably. The position is ideal for someone who enjoys hands-on troubleshooting, clear communication with employees, and working across office and shop floor environments to resolve technical issues efficiently. Responsibilities: • Set up, update, and maintain desktops, laptops, and peripheral equipment so systems remain aligned with approved software versions and configuration standards. • Deliver technical support for end users by diagnosing and resolving issues involving workstations, printers, projectors, and other connected devices. • Record incidents, service activity, and resolution details in ServiceNow to ensure accurate tracking and timely follow-up. • Manage device inventory records and document equipment changes, including workstation deployments, relocations, and removals through established change processes. • Assist employees with Microsoft 365 support needs, including Outlook, Office applications, and OneDrive, as well as common mobile device issues on Android and Apple platforms. • Provide user guidance on workstation operation, business applications, and the local network environment to improve day-to-day effectiveness. • Offer support for additional software tools and operational systems as needed, including equipment used within the shop floor environment with training provided. • Move throughout a large facility, including stairways and production areas, to respond to support requests and complete on-site technical assistance.
2026-06-11T00:00:00Z

Help Desk/Desktop Support Analyst

Bethlehem, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive technical assistance for a healthcare organization in Bethlehem, Pennsylvania. This Long-term Contract position supports day-to-day end-user technology needs, including workstation setup, account administration, and troubleshooting across a Microsoft-based environment. The role is well suited for someone who enjoys solving technical problems, supporting staff in a service-focused setting, and keeping IT operations running smoothly. Responsibilities: • Deliver front-line technical support for computer, software, and connectivity issues reported by employees. • Diagnose and resolve common problems involving Windows systems, Microsoft 365 applications, and other workplace technology tools. • Manage user access in Active Directory and Azure AD, including password assistance and account setup or removal. • Prepare, deploy, and configure desktops, laptops, and mobile devices for new and existing staff members. • Support employee onboarding and offboarding by coordinating equipment readiness and appropriate system access. • Record incidents, troubleshooting steps, and solutions accurately within the service desk ticketing platform. • Route more advanced or unresolved technical matters to senior IT team members when additional expertise is needed. • Track IT assets and maintain organized records for equipment and technology supplies. • Participate in training opportunities and assist with additional support tasks that contribute to daily IT operations.
2026-06-15T00:00:00Z

Help Desk/Desktop Support Analyst

West Chester, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support and contribute to daily IT operations for a growing team in West Chester, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys solving user issues, maintaining stable technology environments, and supporting a broad range of desktop and infrastructure needs. The role combines front-line end-user assistance with routine administrative and operational work across core IT systems. Responsibilities: • Deliver in-person and remote technical assistance for employees experiencing hardware, software, login, or network-related issues. • Handle support requests across multiple escalation levels, ensuring tickets are documented, prioritized, and resolved with professionalism and urgency. • Maintain user accounts and access within Active Directory, including updates to permissions, group membership, and account settings. • Review system notifications and help investigate operational issues affecting desktops, servers, or connectivity. • Assist with scheduled patching activities, system upkeep, and other recurring maintenance tasks that support environment stability. • Provide support for server-related operations and contribute to broader IT administration responsibilities as assigned. • Work closely with IT leadership and technical team members to address daily support demands and assist with smaller improvement initiatives. • Support end-user computing environments built on Microsoft Windows and help maintain consistent service desk performance.
2026-06-15T00:00:00Z

Applications Support Specialist

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-06-11T00:00:00Z

Sales Assistant

Bethlehem, PA
onsite
Temporary / Contract
20 - 26 USD / Hourly
Are you a detail-oriented professional who enjoys supporting sales teams and helping drive business success? This is a great opportunity to join a well-established manufacturing organization where you can play a key role in supporting customer relationships and sales operations. Responsibilities:<ul><li>Provide day-to-day administrative support to the sales team</li><li>Assist with order processing, tracking, and updates in internal systems</li><li>Respond to customer inquiries regarding pricing, product availability, and order status</li><li>Coordinate with production and operations teams to ensure timely delivery of products</li><li>Maintain accurate customer records, contracts, and sales documentation</li><li>Prepare sales reports, presentations, and proposals as needed</li><li>Support scheduling of meetings, calls, and client follow-ups</li><li>Help manage incoming calls and emails, ensuring prompt and professional responses</li></ul>
2026-06-01T00:00:00Z

Members Services Analyst

Philadelphia, PA
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We are looking for a Members Services Analyst to support member-facing initiatives that strengthen healthcare collaboration in Philadelphia, Pennsylvania. This role blends project coordination, business analysis, and relationship management to help participating organizations adopt services, improve data exchange, and realize operational value. The ideal candidate is comfortable working across technical and non-technical teams, monitoring project progress, and translating business needs into practical solutions. Success in this position requires strong communication, analytical thinking, and the ability to manage multiple priorities in a healthcare-focused environment. Responsibilities: • Direct cross-functional initiatives tied to organizational priorities, establishing clear schedules, deliverables, and resource plans to keep work moving forward. • Monitor timelines, dependencies, budget considerations, and potential obstacles, then communicate progress and emerging concerns to stakeholders and leadership. • Guide changes to project scope by assessing business impact and coordinating appropriate approvals, documentation, and follow-up actions. • Build and sustain productive relationships with member organizations across the healthcare landscape, serving as a trusted point of contact for ongoing needs and opportunities. • Support the enrollment and onboarding of new member organizations by coordinating implementation steps, training activities, and early-stage engagement efforts. • Lead recurring discussions with participating organizations to review adoption, service usage, project updates, and possibilities for expanded participation. • Coordinate onboarding and activation of healthcare data connections, including HL7-based interfaces and related interoperability requirements. • Partner with provider organizations to address regulatory and data-sharing expectations while supporting post-launch activities such as service enhancements, migrations, and issue resolution. • Review data quality, testing materials, and technical documentation to improve consistency, support implementation accuracy, and strengthen member experience. • Evaluate utilization and operational trends to identify opportunities for process improvement, stronger adoption, and enhanced member value, while maintaining engagement resources and supporting account activity tracking in Salesforce.
2026-06-03T00:00:00Z