<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>Robert Half is looking for an experienced Director of Operations to lead and optimize the operational functions of our client's organization. This role is ideal for a detail-oriented individual with a strong background in managing multidisciplinary teams. Based in the Philadelphia area, this position requires a strategic leader with expertise in risk management, business planning, and team development.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee daily operations and guide the Operations team, including mentoring and supervising staff such as the Operations Analyst.</li><li>Conduct performance evaluations for Administrative Directors and other operational personnel.</li><li>Lead the development and execution of the organization’s annual business plan by collaborating with internal stakeholders.</li><li>Manage the risk management program, including contract review, negotiation, and coordination with external legal counsel when necessary.</li><li>Organize and deliver training sessions for staff on topics related to risk and financial management.</li><li>Build and maintain relationships with key external partners, including insurance brokers, carriers, legal professionals, and commercial real estate brokers.</li><li>Direct the renewal and administration of annual insurance policies and ensure compliance with organizational standards.</li></ul>
<p><strong>This role supports the licensing portfolio of a global leader of apparel and design - </strong>by ensuring that contractual obligations are captured, managed, and executed across our enterprise systems. The ideal candidate is an expert in contract lifecycle management with a strong understanding of intellectual property, licensing law, royalty structures, compliance frameworks, and audit negotiation. They will play a pivotal role in managing our royalties contract management system, driving compliance with licensor requirements, and reducing contractual risk to the business.</p><p><br></p><p><strong><em>Contract Lifecycle Management</em></strong></p><ul><li>Serve as the primary administrator and subject matter expert for the company's licensing and royalties contract management platform.</li><li>Draft, review, and maintain licensing agreements, amendments, and renewals in partnership with Licensing and Finance teams.</li><li>Ensure all contracts are accurately captured, tagged, and categorized within the system, including metadata for licensor, brand, territory, product category, royalty structure, and approval requirements.</li><li>Oversee version control, clause tracking, and full audit trail maintenance.</li><li>Building and maintaining relationships with key stakeholders resulting in effective decision-making and risk management within the licensing framework.</li></ul><p><strong><em>Licensing & Royalty Compliance</em></strong></p><ul><li>Interpret complex contractual terms and obligations (e.g., minimum guarantees, tiered royalty rates, caps, audit rights, approval workflows) and ensure they are accurately reflected in operational systems.</li><li>Identify and mitigate business risks related to contract terms and performance.</li><li>Proactively monitor and track contractual obligations, including reporting deadlines, renewals, minimum ad spend requirements, pre-approval conditions, and geographic restrictions.</li><li>Facilitate internal compliance by generating and distributing compliance checklists and obligation summaries to relevant departments.</li><li>Coordinate with finance and ERP teams to align contract terms with royalty calculation processes and payment schedules.</li></ul><p><strong><em>System Administration & Process Ownership</em></strong></p><ul><li>Lead day-to-day administration of the royalties contract management solution, including user provisioning, role-based access control, and escalation workflows.</li><li>Configure alerts and automated notifications for key contractual events (e.g., renewals, reporting deadlines, obligation thresholds).</li><li>Collaborate with IT and Operations teams to ensure system integrations (ERP, PLM) support seamless data flow and reporting.</li><li>Support data ingestion and validation efforts for legacy contract migration, including OCR/NLP extraction accuracy reviews.</li></ul><p><strong><em>Governance, Risk & Reporting</em></strong></p><ul><li>Maintain comprehensive audit trails for all contract actions and approvals.</li><li>Support internal and external audits, providing documentation and evidence of compliance as needed.</li><li>Generate and distribute royalty and compliance reports for licensors, brand managers, and executive stakeholders.</li><li>Contribute to continuous improvement by identifying process inefficiencies and recommending enhancements to workflows, system capabilities, or policy documentation.</li></ul>
<p>We are looking for an entry level Administrative and Finance Coordinator to join our team client's team. In this role, you will handle a variety of financial, administrative, and HR-related tasks, ensuring smooth operations and compliance. This position requires excellent organizational skills and the ability to manage multiple responsibilities efficiently. This potion is 100% remote for a start-up company.</p><p><br></p><p>Responsibilities:</p><p>• Generate, send, and track customer invoices to ensure accurate and timely billing.</p><p>• Monitor payment statuses and perform light follow-up on overdue accounts.</p><p>• Organize and respond to incoming state notices and employment-related mail.</p><p>• Oversee recurring compliance activities and assist with administrative tasks, such as updating contractor payments and managing payroll adjustments.</p><p>• Facilitate the rollout of corporate credit cards and handle subscription migrations.</p><p>• Prepare and manage HR documentation, including offer letters and employee file updates.</p><p>• Support offboarding processes by ensuring proper documentation and compliance.</p><p>• Assist in maintaining and revising the employee handbook as needed.</p><p>• Handle ad hoc administrative projects to support business operations.</p><p><br></p><p>If this person is you, please email me at victoria.iacoviello@roberthalf or apply today!</p>
<p>State of the art company seeks an Admin/Project Assistant with human resources expertise. In this role, you will assist with data entry, drafting email correspondence, proofreading and formatting internal documents, assisting with maintaining vendor records, overseeing meeting coordination, assisting with providing human resource support, reconcile vendor invoicing, processing expense reports, maintaining office inventory, and assist with software troubleshooting as needed. In this Admin/Project Assistant role, you will keep aligned with compliance by following general accounting policies and procedures. We are looking for someone with excellent multitasking abilities and high attention to detail.</p><p><br></p><p>Responsibilities </p><p>· Assist with administrative support</p><p>· Data Entry/Scanning/Phones</p><p>· Organize office operations and procedures</p><p>· New Hire Onboarding Preparation</p><p>· Internal and external office events</p><p>· Building strong vendor relationships</p><p>· Maintain internal file/record keeping system</p><p>· Calendar Management</p><p>· Handle incoming and outgoing mail/packages</p><p>· Assist with marketing projects as needed</p>
<p>We are offering a unique opportunity for a personal/business administrator for the CEO/President in a start-up environment in the Plymouth Meeting Pennsylvania area. The role is will be based in a dynamic and fast-paced workplace working for a demanding CEO.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p><br></p><p><br></p><p>• Managing complex and detailed travel plans, itineraries, and agendas</p><p><br></p><p>• Maintaining the executive's calendar, scheduling appointments, and coordinating meetings</p><p><br></p><p>• Anticipating the needs of the executive and staying one step ahead in planning and organizing</p><p><br></p><p>• Managing and prioritizing incoming communications, including emails, phone calls, and correspondence</p><p><br></p><p>• Preparing and editing reports, presentations, and other documents as needed</p><p><br></p><p>• Handling confidential information with discretion and professionalism</p><p><br></p><p>• Coordinating special projects and events as required</p><p><br></p><p>• Assisting in personal tasks and errands for the executive to ensure their schedule runs smoothly</p><p><br></p><p>• Supporting sales activities by preparing sales documents, tracking leads, and managing customer relationships</p><p><br></p><p>• Performing other administrative tasks to support the daily operations of the start-up companies</p><p><br></p><p>• Minimum of 3 years of experience in an Accounting Clerk role or similar position</p><p><br></p><p>• Proficiency in data entry </p><p><br></p><p>• Advanced skills in Microsoft Excel </p><p><br></p><p>• Familiarity with Google Suite, including Google Docs and Google Calendar</p><p><br></p><p>• Experience in managing personal errands </p><p><br></p><p>• Previous work experience in start-ups is preferred </p><p><br></p><p>• Ability to manage meeting schedules and schedule appointments </p><p><br></p><p>• Experience in booking and arranging travel, including flight, hotel, and transportation arrangements </p><p><br></p><p>• Strong organizational skills and ability to prioritize tasks efficiently </p><p><br></p><p>• Excellent communication and interpersonal skills </p><p><br></p><p>• High attention to detail and accuracy in work </p><p><br></p><p>• Ability to handle sensitive and confidential information with discretion </p><p><br></p><p>• Bachelor's degree in Accounting, Finance, or related field is preferred</p>
<p><strong>Business Analyst III (Contract) </strong></p><p><strong>Contract Length:</strong> 51 Weeks</p><p><strong>Work Arrangement:</strong> Onsite Philadelphia, PA </p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Business Analyst III</strong> to join our team on a long-term contract assignment. This role serves as a strategic liaison between business stakeholders and the IT organization, ensuring that technical solutions effectively meet business objectives. The ideal candidate will possess strong analytical capabilities, excellent communication skills, and a deep understanding of both business processes and IT system functionality.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the primary bridge between business units and IT teams to gather, clarify, and translate business needs into functional requirements.</li><li>Analyze business operations to identify strengths, weaknesses, and opportunities for process automation and efficiency improvements.</li><li>Support business process redesign efforts and produce detailed documentation for new technologies and workflows.</li><li>Translate high-level business requirements into clear functional specifications and manage updates or changes throughout the project lifecycle.</li><li>Educate IT teams on business goals, priorities, and strategic direction.</li><li>Facilitate communication and negotiations between business stakeholders and IT from initial requirement discussions through final implementation.</li><li>Stay informed about industry and technology trends and leverage this knowledge to propose innovative solutions that enhance organizational competitiveness.</li><li>Provide insights on potential buy-versus-build decisions for technology solutions.</li></ul><p><br></p>
<p>A nationally recognized company with multiple locations in <strong>Ocean and Monmouth Counties</strong> is seeking a <strong>dynamic, personable, and results-driven General Manager</strong> to lead day-to-day spa operations. This role is ideal for a hands-on leader who thrives in a fast-paced, customer-focused environment and is passionate about developing teams, driving sales, and delivering exceptional guest experiences. The General Manager serves as a key partner to the Spa Owners, acting as a mentor and role model to staff while ensuring operational excellence, strong sales performance, and a welcoming spa environment.</p><p><br></p><p>Salary is 60,000 - 70,000.</p><p><br></p><p>Benefits include medical, dental, and vision insurance, 401k, PTO, employee discounts, flexible scheduling, and annual employee appreciation outings and events. </p><p><br></p><p> <strong>Leadership & Team Management</strong></p><ul><li>Serve as the direct supervisor to Lead Massage Therapists, Lead Estheticians, and Sales Associates.</li><li>Recruit, hire, train, schedule, and conduct performance reviews for all massage therapists and estheticians.</li><li>Oversee ongoing staff training, coaching, documentation, and team meetings.</li><li>Handle scheduling conflicts, call-outs, payroll-related disputes, and employee documentation.</li><li>Inspire a high-performance culture by leading by example.</li></ul><p><strong>Sales & Business Performance</strong></p><ul><li>Drive membership and gift card sales, meeting and exceeding individual and team goals.</li><li>Create, communicate, and help implement sales goals and promotions.</li><li>Motivate service providers to grow sales and maximize performance.</li><li>Analyze and optimize the daily appointment book to maximize revenue.</li><li>Communicate service offerings and promotions to clients.</li></ul><p><strong>Customer Experience</strong></p><ul><li>Deliver and model exceptional customer service to all guests and members.</li><li>Oversee and resolve all customer service challenges and conflicts.</li><li>Monitor client surveys and ensure feedback is communicated constructively to staff.</li></ul><p><strong>Operations & Administration</strong></p><ul><li>Oversee daily spa operations, ensuring smooth workflows and high standards.</li><li>Schedule and confirm appointments; balance and manage the daily booking schedule.</li><li>Maintain spa cleanliness and uphold brand and store standards throughout the facility.</li><li>Manage inventory, including ordering service supplies and equipment and performing routine counts.</li><li>Complete administrative tasks, computer data entry, and reporting as needed.</li><li>Support and oversee staff training programs and professional development initiatives.</li><li>Participate in company training programs, conferences, and ongoing development opportunities.</li></ul><p><strong>Marketing & Community Engagement</strong></p><ul><li>Manage and support social media responsibilities.</li><li>Participate in community outreach initiatives (approximately four per year).</li><li>Support brand presence and engagement within the local community.</li></ul><p><br></p>
<p>Robert Half Financial Services are hiring for a Fund Accounting & Operations role for a global Investment firm located in midtown Manhattan New York. Our client requires 3+ years Fund or Corporate Accounting experience within Private Equity, Investment Management or a Fund Administrator. Must have an Accounting Degree; CPA license or parts passed is highly preferred, with knowledge of AP/AR, Reconciliations, IRR, Treasury/Cash Flow, Financial Statement Review and Trade Entry. The role requires 4 days per week in the midtown Manhattan office and 1 day work from home.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work intimately with the Finance and Operations team to ensure the proper accounting and reporting of all accounts payable and investment funding transactions.</li><li>Accounts Payable/Receivables, processing invoices, working with vendors and payment inquiries</li><li>Monitor for new fund and direct investment transactions, track and maintain backup documents and files, and upload new commitments to eFront.</li><li>Check breakdowns and communicate with Fund/Direct managers to record transactions accurately.</li><li>Run and update monthly activity and cash flow reports for monthly management meetings.</li><li>Review quarterly financial and capital account statements and maintain internal quarterly valuation and IRR Reports.</li><li>Update consolidated relationship exposure reports on an ad hoc and quarterly basis for all Private Equity/Real Estate investments.</li><li>Analyze changes to Portfolio Company costs/values within the financial statements and reconcile these numbers to firm records.</li><li>Enter valuation transactions in eFront.</li><li>Process deposits and check payments</li><li>Monitor for any write-offs taken by the Fund managers and book corresponding entries in eFront to remain consistent.</li><li>Analyze and enter trade transactions into eFront, coordinating with multiple teams across the company to process them.</li><li>Confirm bank account information, perform call back and email validations on new SSI’s.</li><li>Provide support during the audit process, including resolving issues and submitting documentation to auditors.</li><li>Support various projects across departments and ad hoc special projects as needed.</li></ul>
We are looking for an experienced Technical Program Manager IV to oversee and execute complex IT programs consisting of multiple projects for our organization. In this long-term contract role, you will drive program strategies, ensure project alignment with business objectives, and deliver results that meet organizational goals. This position is based in Philadelphia, Pennsylvania, and offers an opportunity to collaborate with senior leadership while managing enterprise-wide initiatives.<br><br>Responsibilities:<br>• Develop and implement program strategies that align with business objectives and support high-level project plans.<br>• Oversee the integration of multiple projects, ensuring they meet scope, timeframes, and budget requirements.<br>• Communicate program updates, strategies, and changes effectively to IT and business leadership.<br>• Deliver all projects within the IT portfolio on time, within budget, and aligned with strategic goals.<br>• Track key project milestones and collaborate with Project Managers to recommend necessary adjustments.<br>• Partner with senior business leaders to identify and prioritize IT opportunities to achieve enterprise goals.<br>• Ensure the use of standardized project management methodologies and tools across all initiatives.<br>• Lead and mentor project teams, providing guidance to ensure successful execution.<br>• Monitor performance metrics and implement improvements to optimize program outcomes.<br>• Manage resource allocation and risk assessments to ensure program success.
We are looking for an experienced Contracts Manager to join our team on a contract basis in Secaucus, New Jersey. This role offers an exciting opportunity to oversee and manage lease administration functions, ensuring accuracy and efficiency while supporting the needs of a global retail organization. The ideal candidate will bring expertise in contract management and a strong ability to lead teams, review legal documents, and maintain relationships with key stakeholders.<br><br>Responsibilities:<br>• Manage and oversee all aspects of lease administration, including setting up daily leases, amendments, assignments, terminations, and license agreements.<br>• Review and validate lease documents for accuracy and ensure proper entry into the real estate database.<br>• Ensure rental expenses are billed correctly according to lease terms and reconcile discrepancies as needed.<br>• Respond to landlord statements and billing activities, performing reconciliations when required.<br>• Build and maintain strong relationships with landlords and address operational concerns effectively.<br>• Manage operating expense true-ups, annual increases, and security deposit records.<br>• Review tenant sales reports, calculate percentage rents, and ensure reporting deadlines are met.<br>• Lead special projects and deliverables as assigned by management, ensuring timely completion.<br>• Reconcile accounts by verifying, posting, and resolving any transactional discrepancies.<br>• Collaborate with accounting teams to meet organizational objectives and improve operational processes.
<p><strong>Role Summary</strong></p><p>As a Technical Project Manager focused on data and AWS cloud, you will lead the planning, execution, and delivery of engineering efforts involving data infrastructure, data platforms, analytics, and cloud services. You will partner with data engineering, analytics, DevOps, product, security, and business stakeholders to deliver on key strategic initiatives. You are comfortable navigating ambiguity, managing dependencies across teams, and ensuring alignment between technical direction and business priorities.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end technical projects pertaining to AWS cloud, data platforms, data pipelines, ETL/ELT, analytics, and reporting.</li><li>Define project scope, objectives, success criteria, deliverables, and timelines in collaboration with stakeholders.</li><li>Create and maintain detailed project plans, roadmaps, dependency maps, risk & mitigation plans, status reports, and communication plans.</li><li>Track and monitor project progress, managing changes to scope, schedule, and resources.</li><li>Facilitate agile ceremonies (e.g., sprint planning, standups, retrospectives) or hybrid methodologies as appropriate.</li><li>Serve as the bridge between technical teams (data engineering, DevOps, platform, security) and business stakeholders (product, analytics, operations).</li><li>Identify technical and organizational risks, escalate when needed, propose mitigation or contingency plans.</li><li>Drive architectural and design discussions, ensure technical feasibility, tradeoff assessments, and alignment with cloud best practices.</li><li>Oversee vendor, third-party, or external partner integrations and workstreams.</li><li>Ensure compliance, security, governance, and operational readiness (e.g., data privacy, logging, monitoring, SLA) are baked into deliverables.</li><li>Conduct post-implementation reviews, lessons learned, and process improvements.</li><li>Present regularly to senior leadership on project status, challenges, KPIs, and outcomes.</li></ul>
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<p>We are seeking an experienced and strategic <strong>Credit Manager</strong> to lead the credit and collections function for a large-scale manufacturing organization with a diverse customer base and high transaction volume. This role plays a critical part in protecting cash flow, minimizing credit risk, and supporting profitable growth across domestic and international markets. The Credit Manager will partner closely with Sales, Customer Service, Operations, and Finance leadership to establish credit policies that balance risk management with customer relationships—while leading a high-performing credit team in a fast-paced, complex environment.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and oversee the company’s credit and collections operations for a high-volume, multi-entity manufacturing business</li><li>Establish, implement, and continuously improve credit policies, procedures, and internal controls</li><li>Evaluate customer creditworthiness through financial analysis, credit reports, trade references, and industry trends</li><li>Set and manage customer credit limits and payment terms aligned with company risk tolerance</li><li>Drive timely collections and resolution of disputed accounts while maintaining strong customer relationships</li><li>Monitor accounts receivable aging, DSO, bad debt exposure, and overall credit risk metrics</li><li>Partner with Sales and Customer Service to support new customer onboarding and complex contract terms</li><li>Manage escalations related to delinquent accounts, including legal actions, liens, or third-party collections when necessary</li><li>Prepare and present credit risk analysis and reporting to senior finance leadership</li><li>Lead, mentor, and develop a team of credit analysts and collections professionals</li><li>Support audits and ensure compliance with SOX, internal policies, and regulatory requirements</li></ul><p><br></p>
<p>We are working on a confidential search for an Administrative Assistant with real estate/leasing expertise. This Administrative Assistant will maintain and update internal records, draft and distribute internal and external communications, prepare meeting materials, create event agendas, coordinate travel arrangements, draft tenant documents, cover the reception area as needed, and assist other staff with administrative tasks. The ideal Administrative Assistant will be essential in ensuring the smooth coordination of tenant communications, lease documentations, and all clerical requests.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Coordinate conference calls</p><p>· Prepare leasing reports/statements</p><p>· Calendar Management</p><p>· Benefits Administration</p><p>· Draft internal/external correspondence</p><p>· Point of contact for outside vendors</p><p>· Provide research as needed</p>
<p>We are looking for an experienced IT Manager to oversee and expand the Microsoft Dynamics 365 platform for our organization. This leadership role involves managing a team of professionals across functional analysis, technical development, and project delivery. The ideal candidate will drive platform adoption, enhance system capabilities, and ensure solutions deliver measurable business value while fostering collaboration and growth within the team.</p><p><br></p><p>Responsibilities:</p><p>• Lead the strategic development and implementation of Microsoft Dynamics 365 solutions across multiple business areas, ensuring alignment with organizational goals.</p><p>• Manage a team of IT professionals, providing mentorship, guidance, and fostering an inclusive and collaborative work environment.</p><p>• Serve as a trusted advisor to business partners, translating business needs into actionable technical solutions that deliver tangible outcomes.</p><p>• Oversee the design, configuration, integration, and support of scalable and secure Dynamics 365 systems, ensuring optimal usability.</p><p>• Develop and manage the platform strategy and roadmap in collaboration with stakeholders, ensuring alignment with industry best practices.</p><p>• Drive project and portfolio management activities, including resource allocation, risk assessment, and timely delivery within scope and budget.</p><p>• Maintain compliance with data protection regulations, cybersecurity standards, and organizational IT policies.</p><p>• Manage vendor relationships to ensure contract compliance, maximize value, and stay informed on emerging platform features.</p><p>• Monitor and enhance system functionality to support evolving business needs, including customer advocacy and service quality.</p><p>• Budget and plan for future projects and resources, ensuring operational efficiency and effectiveness.</p>
<p>Robert Half is seeking an experienced Product Manager. Does this sound like you?</p><ul><li>Collaborate with cross-functional teams (engineering, Privacy, Marketing, Legal , compliance, Risk and operations) to build out relevant product features.</li><li>Facilitate Agile processes such as backlog grooming, sprint planning, and user story definition.</li><li>Collect and analyze stakeholder feedback to guide product build.</li><li>Track key metrics and outcomes</li><li>Build Control framework, process and procedure for owned product.</li></ul><p><br></p>
<p>Are you an experienced Project Manager ready to lead strategic initiatives and drive results? Robert Half is seeking a proactive, detail-oriented professional to oversee a variety of projects, ensuring their successful execution from start to finish.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage project timelines, budgets, and deliverables, adapting to shifting priorities and requirements.</li><li>Allocate tasks and resources efficiently to achieve project goals.</li><li>Coordinate cross-functional teams, facilitating communication and collaboration.</li><li>Monitor project progress, identify risks, and resolve issues promptly.</li><li>Ensure project quality standards are rigorously maintained.</li><li>Prepare and present status reports to leadership and stakeholders.</li></ul><p><br></p>
<p>We are offering an exciting opportunity for a Database Administrator in the Hi Tech Engineering industry, located in New Jersey. The role involves the management of database systems, ensuring their optimal function and security. This position is an integral part of our team, and we are looking for someone who can effectively maintain and improve our database infrastructure.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage and maintain cloud-based Data Integration tools, such as Azure Data Factory and Informatica IICS.</p><p>• Utilize enterprise job scheduler and orchestration tools for efficient task management.</p><p>• Employ enterprise Managed File Transfer tool (Cleo Harmony or equivalent) to securely transfer files.</p><p>• Oversee and maintain MS SQL Server DB, Azure SQL DB, and SQL DB Managed Instance.</p><p>• Design, implement, and maintain Business Intelligence systems and dashboards.</p><p>• Analyze existing systems and provide quick solutions to resolve issues and meet new requirements.</p><p>• Apply knowledge and experience in the pharmaceutical industry to enhance database operations.</p><p>• Utilize Java programming language for database-related tasks.</p><p>• Administer and optimize database systems for EO/IR systems, Microsoft Azure, Microsoft SQL Server, MySQL, and other relevant platforms.</p><p>• Implement backup technologies, cluster analysis, configuration management, and design controls for database administration.</p>
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis in New York, New York. This role is essential in supporting warehouse and supply chain operations while optimizing system functionalities and integrations. The ideal candidate will collaborate with cross-functional teams to deliver effective solutions and ensure seamless business processes.<br><br>Responsibilities:<br>• Serve as a functional consultant, providing expertise in ERP and CRM systems to enhance supply chain and warehouse operations.<br>• Collaborate with administrators and leadership teams to identify and implement system improvements.<br>• Work with IDocs to facilitate data exchange and system integrations between platforms.<br>• Analyze business needs and translate them into actionable functional solutions.<br>• Troubleshoot system issues, conduct testing, and implement ongoing enhancements.<br>• Partner with global stakeholders to align system functionalities with business objectives.<br>• Coordinate with technical and business teams to ensure effective communication and project execution.<br>• Support warehouse management systems and related processes to improve efficiency.<br>• Develop and maintain clear documentation for system configurations and business requirements.
<p><strong>Key Responsibilities:</strong></p><ol><li><strong>Agile Leadership & Scrum Master Responsibilities:</strong></li></ol><ul><li>Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) for Agile teams.</li><li>Coach and mentor development teams on Agile practices, ensuring the adoption and continuous improvement of Agile methodologies.</li><li>Act as a servant leader to remove obstacles and resolve issues that impede the team’s progress.</li><li>Support Product Owners in managing product backlogs and ensuring that work items are clearly defined, prioritized, and understood.</li><li>Collaborate with leadership to ensure alignment of Agile projects with business goals and objectives.</li><li>Track and report on team performance, progress, and velocity metrics to ensure on-time delivery of high-quality products.</li></ul><ol><li><strong>Project Management & Program Oversight:</strong></li></ol><ul><li>Manage and oversee multiple Agile projects from inception to completion, ensuring successful delivery within scope, timeline, and budget.</li><li>Develop and manage project schedules, budgets, and resource allocation, ensuring optimal team productivity and efficiency.</li><li>Support the creation of a Program Management Office (PMO) to standardize and optimize project management processes across the organization.</li><li>Define and implement best practices for project governance, risk management, and stakeholder communication.</li><li>Collaborate with senior management to ensure projects are aligned with organizational strategy and business priorities.</li></ul><ol><li><strong>Stakeholder Management & Communication:</strong></li></ol><ul><li>Serve as the primary point of contact for all stakeholders, including business leaders, team members, and external partners.</li><li>Ensure effective communication and collaboration between cross-functional teams, fostering a transparent and open work environment.</li><li>Report on project and program status, risks, issues, and achievements to IT Project Manager and to executive leadership and key stakeholders when applicable.</li><li>Conduct regular project reviews to ensure alignment with business objectives and adjust project scope as necessary.</li></ul><ol><li><strong>Continuous Improvement & Best Practice Implementation:</strong></li></ol><ul><li>Drive a culture of continuous improvement within teams and across the organization by identifying areas for process improvement and implementing solutions.</li><li>Champion the use of Agile tools and techniques to improve workflow, increase efficiency, and enhance team performance.</li><li>Establish and maintain a robust feedback loop with all teams to gather insights and optimize workflows.</li></ul><ol><li><strong>PMO Establishment & Governance:</strong></li></ol><ul><li>Support the design and implementation of the PMO, establishing frameworks, processes, and guidelines for efficient project delivery.</li><li>Create standardized templates, workflows, and reporting structures to ensure consistent project execution.</li><li>Define key performance indicators (KPIs) and metrics to assess project health and program success.</li><li>Align PMO goals with organizational objectives, ensuring that projects support the overall strategic direction of the business.</li></ul><p><br></p>
<p>We are looking for an experienced Security Manager to oversee and enhance our organization's cloud and infrastructure operations in New Jersey. This role requires a highly skilled individual capable of leading technical teams, developing strategic roadmaps, and ensuring compliance with security policies and standards. The ideal candidate will possess strong leadership capabilities, technical expertise, and a proactive approach to addressing cybersecurity challenges.</p><p><br></p><p>Responsibilities:</p><p>• Lead cloud operations and provide technical expertise for infrastructure engineering projects, including IaaS, PaaS, and SaaS.</p><p>• Act as a liaison between technical teams and business units, offering guidance on complex system designs and implementations.</p><p>• Research emerging technologies and develop roadmaps for infrastructure and desktop solutions aligned with business objectives.</p><p>• Manage and mentor team members, fostering collaboration and ensuring alignment with organizational goals.</p><p>• Oversee incident response efforts, monitor cybersecurity events, and provide escalation support for critical issues.</p><p>• Evaluate team performance and provide constructive feedback, addressing conflicts or performance concerns as needed.</p><p>• Collaborate with IT teams and vendors to troubleshoot hardware and software issues, ensuring optimal server performance.</p><p>• Create and maintain disaster recovery documentation, participating in regular testing and recovery procedures.</p><p>• Implement end-user technology strategies that enhance operational continuity and efficiency.</p><p>• Ensure adherence to policies, procedures, and standards across all infrastructure and security initiatives.</p>
<p>We are looking for an experienced Product Manager to join our team in Philadelphia, Pennsylvania. In this long-term contract position, you will play a pivotal role in shaping product strategies, managing roadmaps, and aligning cross-functional teams to achieve business objectives. Your expertise will be key in driving innovation and delivering impactful solutions that meet market demands and customer needs.</p><p><br></p><p><em>Responsible for defining product requirements, prioritizing feature development, managing a product roadmap, and working cross–functionally to launch products. Under general direction, leads projects and oversees day–to–day responsibilities of managers performing various tasks in same business function. Clarifies direction; keeps actions aligned and on track. Contributes to the product line vision across team, and the organization. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results, and typically manages one or more groups of employees.</em></p><p><br></p><p>Opportunity Assessment:</p><ul><li>Competitive Considerations – Provide insight into the competitive environment. Based on market findings, performance data, and global industry trends develop long range platform vision and strategy to achieve KPIs. Voice not a vote on customer strategy and KPIs.</li><li>Experience/ Platform Discovery – Identify new experience and platform opportunities to be explored to support specific Market KPIs. Simultaneously establish long term vision, strategy and KPIs for Experiences and Platforms to support multi-tenant needs. Plan and prioritize product feature backlog for development by product engineering teams. Work closely with Product Management ensure product backlog remains aligned with business value or ROI.</li><li>Refine Options to Market KPIs – Provide insights into how experiences and platforms can help achieve the consumer needs that a Market is seeking to meet.</li><li>Feasibility Assessment For Business Case – Identify experience and platform feasibility and usability.</li></ul><p>Requirements, Common Goals:</p><ul><li>User Insights – Represent user insights on existing platforms and surface options to solve consumer pain points.</li><li>Experience and Platform Requirements and Priorities – Extrapolate business requirements into "experience and platform requirements and priorities“ to support Minimum Lovable Products (MLP). Identify user stories, criteria and process for evaluating new functionality that should be added to the core platform. Facilitate build vs. buy decision-making to support core experience and platform strategy. Ensures requirements are documented to reflect our commitment to privacy, security, inclusivity, accessibility, sustainability, reliability and ethical design.</li><li>Experience/Platform Engagement Reporting – Establish reporting structure to track “customer behavior” and align on data sources and ownership. Ensure single source for data and transparency (including documentation of data flows within and to / from product).</li></ul><p>Architect, Prototype:</p><ul><li>Experience Prototype – Create Minimum Lovable Products (MLP), develop working prototypes for Markets inclusive of design features, experiences, and platforms to deliver Market KPIs and common goals. Evaluate prototypes to identify those experience and platform functionality that should be incorporated.</li></ul>
<p>Our client is looking for an experienced Collections Manager to lead our collections team and oversee the recovery of outstanding accounts receivable. This role focuses on optimizing collection strategies, ensuring compliance with regulations, and fostering collaboration across departments to resolve disputes efficiently. The ideal candidate will bring strong leadership skills, deep industry knowledge, and a commitment to improving processes and achieving financial goals.</p><p><br></p><p>Salary is 125,000 - 135,000. </p><p><br></p><p>Benefits include medical, dental, and vision insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Manage and supervise the collections team, including recruiting, training, and conducting performance evaluations.</p><p>• Design and implement effective strategies to enhance collection rates and streamline processes.</p><p>• Analyze accounts receivable aging reports to prioritize and direct collection efforts.</p><p>• Collaborate with internal departments such as sales, legal, and customer service to address payment disputes and ensure resolutions.</p><p>• Prepare detailed reports on collection performance, trends in delinquency, and cash flow projections.</p><p>• Ensure all collection activities align with legal standards and company policies, including adherence to the Fair Debt Collection Practices Act.</p><p>• Evaluate accounts for escalation, legal action, or write-off when necessary.</p><p>• Identify opportunities for system and process improvements to increase operational efficiency.</p><p>• Monitor team performance and provide coaching to maintain high standards and achieve departmental goals.</p>
<p>Reputable services company located in the King of Prussia/Wayne area is looking to staff a tech savvy, Project Coordinator with proven estimating abilities. This Project Coordinator will provide administrative support to project teams, ensuring smooth coordination of project activities, documentation, and communication. In this role, the Project Coordinator will also review and confirm lead activities, complete internal audits of all active projects, assist with drafting invoices and expense reporting, monitor task completion, identify potential project risks, and ensure project processes and standards are followed. The ideal candidate must have excellent organizational skills, solid time management skills, and the ability to work in a fast paced environment.</p><p><br></p><p>Primary Responsibilities</p><p>· General administrative support</p><p>· Manage internal record keeping system</p><p>· Project procurement management</p><p>· Prepare financial reports</p><p>· Assist with vendor/subcontractor correspondence</p><p>· Plan and organize project scheduling</p><p>· Internal/External stakeholder communication</p><p>· Develop process improvement opportunities</p><p>· Review and analyze estimates</p><p>· Assist billing department as needed</p>
