131 results for Customer Service Coordinator in Rancho Cucamonga, CA

Customer Service Representative We are offering a temporary-to-hire employment opportunity for a Customer Service Representative in the City of Industry, California. This role primarily entails processing customer orders, maintaining product inventory, and coordinating with various departments to ensure smooth operations. The selected candidate will be a part of a dynamic industry, where the primary workplace will be an office setting. Responsibilities: • Handle customer inquiries through phone or email and process their orders efficiently.• Ensure product availability by coordinating with purchasing or fabrication departments.• Collaborate with the shipping department to guarantee timely delivery of products.• Maintain an accurate record of customer interactions and transactions.• Use the Dynamics AX system to search for products in the database.• Assist customers by providing them with detailed product information.• Perform data entry tasks using an alphanumeric system.• Manage multiple calls per day, ensuring high-quality customer service.• Navigate various computer programs to support customer service operations.

Customer Service Representative We are offering a contract for a Customer Service Representative position in Pasadena, California. This role is centered around the logistics industry and tasks will be performed onsite. The Customer Service Representative's role will primarily involve handling customer orders, order entry, and providing relevant product information to assist customers. Responsibilities• Accurately process customer orders received through various channels including phone, mail, fax, or email.• Maintain a clear record of customer interactions, transactions, comments, and complaints to ensure effective customer service.• Proactively provide customers with pertinent information such as unit prices, shipping dates, anticipated delays, and any other necessary details.• Collaborate with the warehouse and shipping departments to manage large or unusual orders and ensure all orders are delivered by the specified dates.• Develop new business opportunities and drive sales by equipping existing customers with detailed product information to aid their purchasing decisions.• Prepare and present proposals to existing customers in order to maintain and expand business relationships.• Utilize your intermediate computer skills and proficiency in Microsoft Office to effectively manage tasks and maintain customer data.• Utilize your effective communication skills to build and maintain customer relationships.

Customer Service Representative We are in search of a part-time (20 hours per week) Customer Service Representative to become a part of our team located in the City of Industry, California. This role will involve a wide range of tasks such as handling customer inquiries, processing applications, maintaining customer records, and monitoring accounts. This position offers a contract to permanent employment opportunity. Responsibilities: • Engage in both inbound and outbound calls, ensuring a high level of customer service• Accurately process customer credit applications • Maintain and manage customer accounts • Enter orders into the system accurately • Ensure accurate and up-to-date customer credit records• Handle email correspondence with customers effectively• Use Microsoft Excel and Word for various tasks • Schedule appointments as required • Contribute to account management tasks • Adapt to the use of customer ERP software, willingness to learn if not familiar with the system.

Customer Service Representative We are in the process of recruiting a bilingual Spanish, Vietnamese, or Mandarin Customer Service Representative based in West Covina, California. This role is integral to our operations, handling inbound and outbound calls, delivering excellent customer care, and providing member services. The role offers a contract-to-permanent employment opportunity, ideal for candidates with skills in customer service, data entry, and Microsoft software. Responsibilities: • Provide stellar customer service through inbound and outbound call handling.• Carry out member services, ensuring all customer needs are met.• Maintain meticulous records of customer interactions and transactions.• Resolve customer inquiries and concerns promptly and professionally.• Utilize Microsoft Word and Outlook to manage customer data and communications.• Process customer requests accurately, demonstrating a keen eye for detail.• Adapt to varying work pace, managing tasks efficiently during busy periods.• Contribute to a team culture that values loyalty and cooperation.• Participate in training programs to continuously improve skills and knowledge.• Monitor customer accounts, taking necessary action when required.

Customer Service Representative We are offering an opportunity for a Customer Service Representative role within a public sector organization, based in a city in California. The role is onsite and provides a short term contract employment opportunity. Responsibilities: • Handling inbound and outbound calls in a detail oriented manner • Delivering excellent customer service to resolve issues effectively • Efficient data entry and order entry tasks • Utilizing Microsoft Excel and Word for various tasks • Corresponding with customers via email in a detail oriented and timely manner • Scheduling appointments as needed • Using customer service software to enhance customer experience • Monitoring customer accounts and taking necessary actions.

Customer Service Representative We are offering a permanent employment opportunity in Torrance, California, for a Customer Service Representative. The role involves providing outstanding customer service in a call center environment, data entry, and handling inbound and outbound calls. Responsibilities: • Efficiently answer inbound calls and address customer inquiries. • Provide high-quality customer service, ensuring customer satisfaction. • Perform data entry tasks, updating and maintaining customer records accurately. • Handle call center customer service duties, ensuring smooth operations. • Utilize Microsoft Excel and Word to manage customer data and correspondence. • Manage email correspondence with customers, providing timely and accurate responses. • Ensure accurate order entry, processing customer orders efficiently. • Schedule customer appointments, coordinating effectively to avoid conflicts.

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative in the manufacturing industry, based in Pomona, California. In this role, you will be crucial in maintaining our commitment to excellent customer service by managing customer queries and ensuring accurate customer records. Responsibilities: • Accurately and efficiently process customer credit applications. • Manage and respond to inbound customer calls. • Provide high-quality customer service in a call center environment. • Enter and update customer data accurately. • Manage email correspondence with customers professionally and promptly. • Handle both inbound and outbound customer calls. • Utilize Microsoft Excel and Word for data management and communication. • Enter customer orders into the system accurately. • Schedule appointments as per customer requirements.

Customer Service Representative We are in search of a Customer Service Representative to be a part of our team in the Property Management industry. Based in Tustin, California, you will be responsible for managing customer accounts, processing applications, and maintaining accurate records. This role offers a long-term contract employment opportunity, with a hybrid work model that includes both remote work and in-office commitments. Responsibilities: • Manage customer accounts and ensure all necessary actions are taken• Efficiently process customer credit applications and ensure accuracy• Maintain detailed and accurate records of customer credit• Handle customer inquiries, providing comprehensive and timely responses• Answer inbound calls, providing excellent customer service to all clients• Enter data accurately, ensuring all customer information is up-to-date• Conduct email correspondence with clients, providing information and resolving issues where necessary• Utilize Microsoft Excel and Microsoft Word to manage customer data and correspondence• Resolve any errors in customer accounts promptly and efficiently• Ensure account management practices are consistent and meet industry standards

Customer Service Representative We are offering an opportunity for a Customer Service Representative in Tustin, California. The primary function of this role is to provide technical support services to customers, manage and resolve service calls, and maintain operational logistics. This position is in the telecom industry and is a contract employment opportunity. Responsibilities: • Provide technical support and call center services for a range of products from consumer electronics to professional medical equipment • Troubleshoot and repair systems in a lab or onsite for various clients • Utilize software and hardware to diagnose errors or technical problems and determine appropriate solutions • Manage, report, and complete service calls, RMAs, QA, and any service logistical and inventory control operation • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution • Answer inbound calls and provide excellent customer service • Perform data entry tasks and manage email correspondence • Schedule appointments and perform order entry tasks • Proficient in Microsoft Excel and Microsoft Word for daily operational tasks.

Customer Service Representative Customer service: answering phones,processing payments, email correspondence, start/stop service requests, assisting with bills, Good typing skills required- Ability to use multiple screens Mon-Thus- 7am-5:30pm

Sales Support We are offering a temp to hire employment opportunity for a detail-oriented Sales Support Customer Service Representative in Compton, California. As a key player in the manufacturing industry, your role will be centered around improving customer service operations, providing support, and utilizing your analytical skills to enhance service delivery. Responsibilities• Enhance customer satisfaction by managing service operations• Provide support to customers and resolve their inquiries• Use your analytical skills to solve problems and improve processes• Interact effectively with customers and internal teams• Prioritize and manage multiple tasks simultaneously• Utilize ADP - Financial Services and ERP - Enterprise Resource Planning tools to automate and streamline operations• Handle billing functions and conduct audits to ensure accuracy• Communicate effectively with stakeholders using CRM tools• Answer inbound calls and address customer queries promptly• Leverage Configure Price Quote (CPQ) and ERP Solutions to improve pricing accuracy and operational efficiency.

Logistics Coordinator We are in search of a Logistics Coordinator to join our team based in Rancho Cucamonga, California. In this role, you will be managing different aspects of our logistics operations, including the coordination of outbound logistics, handling customer service inquiries, and utilizing various business systems. This role offers a short term contract employment opportunity. Responsibilities: • Coordinating and scheduling trucks for outbound logistics to ensure efficient delivery of goods. • Ensuring the intake of labels and creating necessary shipping documents for smooth operation. • Utilizing business systems such as Cargowise, CRM, and ERP for planning and managing resources. • Communicating effectively with various stakeholders to facilitate logistics operations. • Maintaining customer service standards by promptly resolving inquiries and issues. • Ensuring accuracy in billing functions and maintaining up-to-date customer records. • Leveraging ERP solutions to optimize logistics operations and improve efficiency. • Ensuring compliance with customs regulations during the shipment process. • Regularly updating and maintaining accurate records in the CRM system.

Front Desk Coordinator A workspace company in El Segundo is looking for a Front Desk Coordinator to join their team on a contract basis. You’ll be responsible for greeting guests, answering and transferring calls and assisting with setting up conference rooms.

Events Coordinator We are offering a long term contract employment opportunity for an Events Coordinator in the Healthcare, Hospitals, and Social Assistance industry, based in Orange, California. As an Events Coordinator, you will be instrumental in managing and coordinating work requests, supporting event activities, and fostering relationships with organizations. Responsibilities: • Coordinate the processing of incoming work requests and ensure complete documentation for setting up job files and executing payments.• Act as a liaison between management and marketing administration to share payment information.• Regularly update the calendar and keep track of the portfolio, highlighting crucial deadlines and events.• Develop and nurture relationships with the organizations we work with, demonstrating excellent communication skills.• Support the management of event attendance, including booth activations and management.• Work in collaboration with internal and external stakeholders to confirm guest attendance for events such as galas and speaking engagements.• Be available to support events in Orange County and ensure reliable transportation for event materials.• Maintain a positive and detail oriented representation of the organization at all times.• Assist in coordinating activations for organizations, such as giveaways and collateral, and manage attendance and activations for networking and events.• Support the set-up of community events, coordinating booth and event staff effectively.

Project Coordinator We are offering a contract to permanent employment opportunity for a Project Coordinator role in Santa Monica, California. This role primarily functions within the industry, where you will be tasked with an array of responsibilities ranging from project support to administrative duties. Responsibilities: • Manage the end-to-end support for projects, including planning and coordination of meetings with all necessary stakeholders. • Generate presentation materials as needed. • Transcribe, organize, and distribute meeting minutes to all project team members in a timely manner. • Utilize Smartsheet for maintaining project plans, documenting, and proactively following up on all action items and decisions to drive projects forward. • Regularly prepare and distribute reports as needed. • Assist in end-user testing by circulating test scripts, consolidating feedback, aiding with report validation, and maintaining issue logs. • Organize and manage all project materials, directing team members to resources and providing clear guidance as necessary. • Ensure all project deliverables align with stakeholder objectives, including effective and accurate internal communications, and creation of supplemental materials such as job aids and user guides. • Attend internal project kick-off meetings and other project meetings as assigned. • Provide administrative support to stakeholders as needed, including occasional data entry, document formatting, and preparing correspondence.

Release of Information CSR We are offering a contract employment opportunity for an ROI Customer Service Representative in San Bernardino, CA. As an ROI Customer Service Representative, you will play a critical role in maintaining and improving our operational efficiency in the healthcare industry. Responsibilities:· Answering phones · Logging ROI requests · Emailing, faxing, and printing medical records

IT Manager Summary:Seeking for IT Manager in Rancho Cucamonga. This position is responsible for overseeing all aspects of the company’s internal IT operations, ensuring seamless integration and performance of hardware, software, and cloud services. The role involves managing budgets, maintaining systems, implementing cybersecurity protocols, and leading a team to support business operations. Additionally, this position handles employee IT onboarding and offboarding, vendor relations, and ensures the organization’s IT infrastructure aligns with business goals and security standards. Responsibilities:<ul><li>Oversee all company IT operations, including hardware and software management.</li><li>Develop and manage the annual IT budget, identifying cost-saving opportunities.</li><li>Manage hardware and software maintenance agreements, ensuring timely upgrades and optimizations.</li><li>Provide on-premises and remote troubleshooting support for IT issues (e.g., servers, laptops, custom software).</li><li>Manage software integrations and cloud services (e.g., Azure AD, AWS, backups).</li><li>Develop and maintain an asset management program to track and secure company hardware.</li><li>Oversee employee onboarding and offboarding, including hardware setup, software access, and training.</li><li>Establish and implement cybersecurity protocols, conducting regular security audits.</li><li>Manage employee remote connectivity, including VPNs.</li><li>Administer IT policies and procedures related to hardware/software, security, and backup.</li><li>Cultivate vendor relationships to support company operations.</li><li>Lead and develop IT team members to meet productivity and quality goals.</li><li>Conduct performance reviews, ensuring alignment with company expectations.</li><li>Define and communicate policies to improve resource utilization, customer service, and profitability.</li><li>Perform additional duties as assigned by management.</li></ul>

Assistant Property Manager We are seeking an Assistant Property Manager to join our team in El Segundo, California. This role provides a unique contract to permanent employment opportunity in the property management industry. As an Assistant Property Manager, you will largely be dealing with tenant communications, coordinating maintenance tasks, assisting with rent collection, and performing various administrative duties to ensure smooth property operations. Responsibilities: • Handle tenant inquiries and concerns, providing clear and accurate information about property rules and policies. • Coordinate with vendors for property repairs and maintenance, ensuring tasks are completed on time and to satisfaction. • Assist in the control and organization of property keys for scheduled vendor walks. • Support the management team in tracking rent payments and following up on any outstanding balances. • Perform administrative tasks such as maintaining electronic tenant files, updating contact sheets, entering certificates of insurance in excel, and managing property calendars. • Facilitate and handle maintenance requests from tenants, ensuring their issues are resolved promptly. • Assist in the preparation of reports for the property manager to provide updates on property management. • Utilize Microsoft Office Suite for various tasks including data entry, email correspondence, and scheduling appointments. • Maintain a customer service focus, aiming for high tenant satisfaction. • Be prepared for occasional site visits to properties as required.

Legal Client Solutions Manager - Business Development Robert Half is seeking a Legal Client Solutions Manager focused on Business Development to join our award-winning Legal Recruiting team in Los Angeles! For over 75 years we have provided candidates with gainful employment opportunities and companies the contract, consulting and direct-hire talent they need to grow their business. Our business is stable, the future is bright, and we’re excited you’re considering a career with us! How you will contribute as our Legal Client Solutions Manager:<ul><li>Use proven legal and/or recruiting background to develop and grow a client base by marketing our suite of services for contract, project based, and consulting legal talent.</li><li>Represent our clients as an external ambassador – promoting their company, culture, and active recruitments (i.e., “sell their story”).</li><li>Actively market recruited talent with in-demand skillsets to existing and prospective clientele.</li><li>Conduct virtual and in-person meetings with key hiring managers to senior-level executives, for the purpose of understanding our clients’ hiring needs and positioning them to attract and retain top talent.</li><li>Leverage networking groups, alumni associations, social media, and technology tools to identify active/passive job seekers and prospective clients.</li><li>Provide the highest quality customer service to both clients and candidates.</li></ul> You should apply if:<ul><li>You have previous experience working in the legal industry, a staffing agency or a sales’ position with competitive KPI's.</li><li>Competitive and motivated by earning unlimited commission.</li><li>Are driven and work well self-directed.</li><li>Bachelor’s degree.</li><li>Able to come on-site three days a week in Westwood</li></ul> What awaits you:<ul><li>Hybrid remote work options</li><li>Attractive compensation and lucrative bonus potential</li><li>Potential in-country and worldwide career mobility</li><li>Individual and team rewards and recognition (global recognition opportunities)</li><li>Investment in AI and other technology to enable your success</li><li>Modern benefits, including parent-resources and voluntary benefits like pet insurance for pet-parents</li></ul> We want to fuel your career as a Client Solutions Manager. It’s an incredible time to consider a career in legal staffing! Apply today!

Logistics Clerk We are offering a contract employment opportunity for a Logistics Clerk in Inglewood, California. In this role, you will be a crucial part of our operations in the freight forwarding and 3PL industry, handling various responsibilities related to customer service, invoice management, freight operations coordination, and system updates. Responsibilities:• Efficiently carry out the processing, verification, and reconciliation of freight invoices to ensure accurate and prompt payments.• Actively track shipments, coordinate with carriers, and guarantee timely deliveries.• Establish effective communication with clients, suppliers, and logistics partners to address shipment and invoicing issues.• Maintain meticulous records of freight transactions, BOLs, and regulatory documentation to ensure compliance.• Enter detailed shipment information and financial transactions into transportation management systems and ERP software.• Proactively address operational issues related to freight movement, including delays, discrepancies, and claims.• Identify and implement opportunities to enhance freight operations and invoicing workflows.• Use your skills in various computer programs and ERP solutions to optimize operations.• Deliver excellent customer service by promptly answering inbound calls and resolving customer inquiries.• Perform a variety of billing functions to support the company's financial operations.

Credit/ Collections Supervisor/Manager On behalf of our client, an technology related distributor in North OC, we are currently seeking a Credit Supervisor. The Credit Supervisor leads the company's credit and collections function, minimizing credit risk while maximizing profitable sales. This involves investigating customer creditworthiness, establishing credit terms and limits, managing collections, developing and implementing credit policies, and supervising credit staff. The Credit Supervisor will also collaborate with sales and other departments, leverage technology to streamline operations, and maintain strong relationships with customers and industry peers. Day to Day Responsibilities· Credit Risk Management: Investigate and analyze the credit standing of existing and potential customers, including major distributors, advanced product group accounts, and online/e-commerce accounts. Determine appropriate credit limits and payment terms based on financial analysis, industry trends, and risk assessment tools. Regularly review and update customer credit lines. · Team Leadership and Development: Supervise, train, mentor, and evaluate the performance of credit personnel (Credit Specialists, Senior Credit Representatives, and Credit Representatives). Provide guidance on day-to-day activities, including shipment release approvals. Assist in departmental administrative duties.· Collections Management: Oversee the collection process, guiding the team in developing effective strategies for delinquent accounts. Monitor key collection metrics (DSO, bad debt ratio, etc.) and implement strategies to improve performance. Counsel and negotiate with customers to improve financial controls, suggest sources of working capital, and establish special credit arrangements and payment schedules.· Policy Development and Implementation: Develop, recommend, implement, and administer company credit and collection policies and procedures that align with business objectives and best practices. Ensure compliance with relevant regulations (e.g., FCRA).· Financial Analysis and Cash Forecast: Analyze customer financial statements (balance sheets, income statements, cash flow statements) to assess creditworthiness and identify potential risks. Stay current on financial analysis techniques and industry benchmarks. Perform collection and sales dilution deductions timing analysis and incorporate findings to increase cash collection forecast accuracy.· Collaboration and Communication: Collaborate effectively with sales, customer service, and other departments to ensure a consistent and customer-centric approach to credit and collections. Communicate regularly with customers regarding credit terms, payment issues, and account status. Build and maintain strong relationships with internal and external stakeholders. Perform other duties as assigned or required by special circumstances.

Purchasing Manager We are seeking a Purchasing Manager for our healthcare operations located in Fountain Valley, California. As a Purchasing Manager, your primary role will be overseeing the purchasing buyer team, maintaining a focus on the organization's supply chain strategy, and ensuring compliance with all policies and contracts. You'll be responsible for managing various aspects of procurement, from vendor relationships to purchase order creation and processing. Responsibilities: • Oversee daily operations of the purchasing buyer team, ensuring efficiency and adherence to all relevant policies and contracts. • Align the work of the buyer team with the overall supply chain strategy. • Exhibit competence in procurement workflow, GPO, local contracting, and other materials-related functions. • Maintain strong controls related to data quality and integrity in all delivered products. • Translate data into clear, actionable objectives. • Support team member learning, coaching, recruitment, and retention needs. • Monitor key performance and behavior indicators, adjusting as necessary to meet target outcomes. • Ensure purchasing workflow integrity and facilitate efficient, effective problem-solving with the team. • Resolve cross-functional problems and issues effectively. • Address internal and external customer concerns in a timely manner. • Display competency in buying functions for all department supply and service procurement needs. • Collaborate with the Executive Director on creating, monitoring, and supporting the staffing and/or expense budget throughout the fiscal year. • Evaluate and author purchasing business processes, ensuring consistent adherence by responsible parties. • Manage supply disruptions to ensure product availability.

Sr. Full Desk Technical Recruiter Title: Recruiting ManagerDepartment: Robert Half Technology – Permanent Placement ServicesLocation: Irvine, CA Terms: Full-Time, Exempt Compensation: DOE (Salaried) Bonus Eligibility: Yes Robert Half Inc., a global leader in specialized talent solutions, is looking for a recruiting manager to work within the full-time placement recruitment division which is part of Robert Half’s technology talent solutions line of business. Once again, Robert Half was named to FORTUNE® magazine’s list of “Most Admired Companies.” (January 21, 2024) Responsibilities • As a recruiting manager, you will source & recruit target candidate profiles using various tools such as our proprietary database, managing public-facing job postings, direct head-hunting, LinkedIn, public job-boards such as Indeed, Monster & CareerBuilder, generating candidate referrals, attending networking events, etc. • The recruiting manager will screen & Interview potential candidates, qualify them, and match them with the needs of our clients• The recruiting manager / technical recruiter will market the services of Robert Half to commercial clients to generate new business through cross-leveraging existing Robert Half relationships, cold-calling, calling on leads and job postings, attending networking groups, and through the use of tools such as SalesForce.com, ZoomInfo, LinkedIn, our proprietary database, etc. • Negotiate and establish contractual/recruiting agreements with clients • Qualify client job requirements and establish plan to placement • Provide customer service & counsel clients on strategy to attract & on-board talent• Educate clients on current national and local market trends surrounding employment conditions, technical salary ranges and local variances

Dispatcher We are offering a permanent employment opportunity for a Dispatcher in the Critical Infrastructure industry, located in Orange, California. Responsibilities: • Execute internal procedures and systems to enhance operating efficiency and ensure system control• Handle customer complaints, identify the problem's root cause, and find the most effective solution to resolve it, ensuring customer satisfaction• Deliver excellent customer service levels consistently• Identify opportunities to promote services and products to customer organizations• Maintain customer retention through building rapport and providing customer satisfaction• Follow up properly as and when necessary• Dispatch all calls accurately, including emergency service calls, inspections, installations, customer service complaints, and third-party coordination of inspections or repairs• Generate accurate monthly reports and metrics• Ensure the accuracy of data before inputting it into the dispatch system, including verifying, correcting, or adding data as needed• Audit work to avoid errors and duplicate information, and obtain any missing data before finalizing the product• Exhibit strong decision-making skills and sound business judgment, with the ability to multi-task• Display excellent communication skills and provide clear instructions to Technicians and customers• Assist other team members as needed and perform other duties as required.