8 results for Customer Service Representative in Portland Or
Customer Service Representative<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>Customer Service Representative<p>We are seeking a Customer Service Representative to join our client's team located in Lake Oswego, Oregon. As a Customer Service Representative, you will be tasked with handling inbound and outbound calls, providing exceptional customer service, and performing precise data entry tasks. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle inbound calls and respond to customer inquiries</p><p>• Provide high-quality call center customer service </p><p>• Perform accurate data entry tasks </p><p>• Maintain comprehensive records of customer interactions </p><p>• Schedule appointments as per customer requirements </p><p>• Manage order entry accurately and efficiently </p><p>• Maintain detail oriented email correspondence with customers </p><p>• Monitor and manage customer accounts, taking necessary actions when required </p><p>• Proficient use of Microsoft Word and Excel for data management and record-keeping </p><p>• Balance inbound and outbound calls effectively.</p>Front Desk Coordinator<p>Robert Half has an immediate need for a customer service oriented Front Desk Coordinator to assist the administrative office of a healthcare organization while their employee is on MAT leave. </p><p><br></p><p>Responsibilities:</p><p>-Answer calls, check emails and generate email correspondence</p><p>-Assist patients or clients over the phone with questions</p><p>-Welcome guests as they arrive and check them into their appointments</p><p>-Assist with filing and mailings</p><p>-Support the office with a variety of clerical duties as needed. </p><p><br></p><p>To succeed in this position, excellent customer service, outstanding phone etiquette, strong attendance and reliability and kind and clear communication skills. This position will be fully on-site and parking will be provided.</p>Front Desk Coordinator<p>Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half! </p>Billings and Collections RepresentativeWe are offering a permanent employment opportunity for a Billings and Collections Representative in PORTLAND, Oregon. In this role, you will be primarily responsible for resolving large balance accounts, re-establishing defaulted payment plans, and ensuring a positive customer experience while resolving patient accounts in a timely manner. <br><br>Responsibilities:<br>• Efficiently process customer credit applications and maintain accurate customer credit records.<br>• Handle large balance, payment plan default, and internal bad debt accounts.<br>• Make outbound calls to request payment of account balance, negotiate payment plans, or utilize other account resolution methods.<br>• Send specialized letters to coordinate information between patients and insurance companies to obtain payment on claims.<br>• Review accounts and pre-screen patients for potential financial assistance discounts.<br>• Analyze billing issues and patient questions to determine the next course of action such as updating status codes and fiscal fields.<br>• Research payment discrepancies and coordinate appropriate corrections.<br>• Request adjustments in line with company guidelines and approval authority limits.<br>• Maintain confidentiality of all patient demographic, medical, and financial information.<br>• Comply with all applicable Federal, State, and local laws, regulations, and requirements.Front Desk Coordinator<p>The Front Desk Coordinator will manage and coordinate all front office activities. This position is crucial for creating a positive first impression for our clients and guests and requires a professional demeanor and excellent communication skills.</p><p>Responsibilities:</p><ol><li>Greet and assist visitors, clients, and staff members, providing a welcoming and friendly environment.</li><li>Manage incoming calls, direct calls to appropriate internal resources, and provide necessary information to callers.</li><li>Schedule and manage appointments efficiently using the company's scheduling system.</li><li>Coordinate mailing services, including incoming, outgoing, and delivery of mails and packages.</li><li>Support in event planning and coordination whenever required.</li><li>Perform basic administrative tasks, including data entry, filing, and maintaining office supplies.</li><li>Always uphold a high level of confidentiality and professionalism.</li></ol><p><br></p>Receptionist<p>Robert Half is on the hunt for a personable and organized <strong>Receptionist</strong> to support a respected company in <strong>Tualatin, OR</strong>. This role is a fantastic opportunity for someone who enjoys interacting with people, ensuring smooth communication across departments, and keeping the front desk operations running seamlessly.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors promptly and professionally, ensuring they are directed to the appropriate contact or department.</li><li>Manage visitor check-ins, including issuing visitor badges for contractors and ensuring proper procedures are followed.</li><li>Answer incoming calls and provide excellent customer service by addressing inquiries or forwarding calls to the relevant departments.</li><li>Assist with scheduling for vendors and coordinate communications between different departments to ensure smooth operations.</li><li>Serve as the first point of contact for individuals entering the building, providing information or guidance as needed.</li><li>Perform general administrative duties to support front desk operations.</li></ul>Receptionist<p>Robert Half is searching for a professional Receptionist to manage the front desk and perform a variety of administrative and clerical tasks for a respected organization in Portland.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Greet and welcome guests as soon as they arrive at the office.</li><li>Direct visitors to the appropriate person and office.</li><li>Answer, screen, and forward incoming phone calls.</li><li>Ensure the reception area is tidy and presentable, with all necessary stationery and material.</li><li>Provide basic and accurate information in-person and via phone/email.</li></ul>