5 results for Client Services Associate in Portage, MI

Customer Experience Associate

Grand Rapids, MI
onsite
Temporary
17 - 17 USD / Hourly
We are looking for candidates to fill a short-term, part-time, project with one of our clients! Description:Merchandise Sales Associates assist guests with merchandise purchases by providing product information, highlighting promotions, and delivering excellent customer service in a fast-paced, high-volume theatrical event environment. This is a customer-facing role requiring strong communication skills, a friendly and approachable demeanor, and the ability to quickly learn retail procedures. Key Requirements:<ul><li>Provide outstanding customer service and promote available merchandise and special offers</li><li>Comfortable working in a high-traffic, fast-paced event setting</li><li>Ability to learn retail systems and procedures quickly</li><li>Must be able to stand for extended periods and lift boxes weighing up to 40 lbs</li></ul>Scheduling & Availability:<ul><li>Must be available to work at least two shifts per week, including one weekend day</li><li>Most shifts will be in the evening, with some in the afternoon.</li><li>Mandatory orientation and training on April 7, 2026, from 5:30 PM to 8:30 PM</li><li>Hours are not guaranteed; schedules will be provided following orientation</li></ul>
2026-02-26T00:00:00Z

Customer Service Representative

Kalamazoo, MI
onsite
Temporary
18 - 20.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Kalamazoo, Michigan. In this role, you will deliver exceptional service to members by addressing their financial inquiries and concerns with attention to detail and care. This is a long-term contract position offering the opportunity to build relationships and contribute to the growth of our membership base. Monday-Friday 100% onsite. Responsibilities:• Handle inbound calls efficiently and provide prompt responses to member inquiries.• Assist members with opening new accounts and performing account maintenance.• Educate members on financial products and services tailored to meet their needs.• Build rapport with members to foster trust and loyalty.• Achieve individual and team sales goals by identifying cross-sell opportunities.• Provide guidance on self-service tools, including online banking and bill pay.• Refer loan opportunities and answer general loan-related questions.• Offer support to the collections department for member-related calls.• Maintain knowledge of internal systems and navigate various software programs effectively.• Ensure a positive and attentive demeanor in all member interactions.
2026-03-11T00:00:00Z

Customer Success Specialist

Battle Creek, MI
onsite
Contract / Temporary to Hire
17.4135 - 21.5 USD / Hourly
We are looking for a dedicated and resourceful Customer Success Specialist to join our team in Battle Creek, Michigan. In this contract-to-permanent role, you will provide exceptional customer service and administrative support within a manufacturing company. This position offers the opportunity to grow with the organization and transition to a permanent role as the company continues to expand. This role is 100% onsite, M-F 8am-5pm. Responsibilities:• Respond to customer inquiries via phone and email, ensuring prompt and accurate resolutions.• Deliver detailed product information and address customer concerns to maintain satisfaction.• Support order processing by managing documentation and performing clerical tasks.• Organize and maintain office systems to ensure a smooth workflow.• Collaborate effectively with team members and management to meet business objectives.• Uphold a clean and organized workspace, contributing to a productive environment.• Utilize accounting software to support administrative functions without performing accounting tasks.• Ensure timely communication and follow-up with customers regarding requests and complaints.• Adapt to changing priorities and operate independently to meet deadlines.
2026-03-13T00:00:00Z

Customer Service Manager

Elkhart, IN
onsite
Permanent
60000 - 70000 USD / Yearly
On Behalf of our client we are looking for an experienced and motivated Customer Service Manager to lead a customer service team in Elkhart, Indiana. This role involves overseeing daily operations, ensuring excellent service delivery, and fostering a collaborative and highperforming work environment. The ideal candidate will bring strong leadership skills and a dedication to enhancing both employee and customer experiences. Compensation: $60,000-$70,000 + 10% Bonus8:00am-5:00pm– OnsiteBenefits: Medical, Dental, Vision, 401k, PTO Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Lead and mentor the customer service team• Cultivate a positive and productive team atmosphere• Oversee daily customer service operations, ensuring efficient handling of inquiries, service requests, and escalations.• Address operational challenges to improve customer satisfaction• Provide administrative support to the District Manager• Supervise office operations, including clerical tasks, records management, and workflow coordination.• Organize and execute training programs, workshops, meetings, and special events to support team development.• Make sure KPI's are met total calls, abandoned calls, wait times, etc. • Recommend and implement process improvements to enhance service quality and operational efficiency.
2026-02-20T00:00:00Z

Accounting Associate

Allegan, MI
onsite
Permanent
50000 - 65000 USD / Yearly
We are looking for a meticulous Accounting Associate to join our team in Allegan, Michigan. This role is ideal for someone with strong organizational skills and a keen eye for detail, who can support accurate financial operations while maintaining high levels of efficiency. The position involves handling various accounting tasks with precision and attention to detail to ensure smooth day-to-day operations. Responsibilities: • Process accounts payable and accounts receivable transactions with accuracy and timeliness. • Perform detailed data entry to maintain accurate financial records and databases. • Review and process invoices, ensuring compliance with company policies and procedures. • Assist in the coordination of accounting projects and provide administrative support as needed. • Verify and reconcile financial documents to ensure accuracy and completeness. • Generate financial reports and summaries for management review. • Collaborate with team members to streamline accounting processes and improve efficiency. • Handle confidential information with discretion and care. • Respond to inquiries related to accounting operations in a timely and thorough manner.
2026-02-23T00:00:00Z