5 results for Sr It Support Specialist in Plymouth, MN

Sr. IT Support Specialist

Plymouth, MN
onsite
Temporary
30 - 35.97 USD / Hourly
The Senior IT Support Specialist provides advanced technical support across the organization and serves as the primary escalation point for complex issues. This role requires hands-on experience with modern endpoint, network, and cloud technologies. The specialist leads technical initiatives, and contributes to the stability, security, and performance of core IT systems. Responsibilities:• Diagnose and resolve complex incidents involving Windows endpoints, mobile devices, identity services, networking, and cloud applications.• Perform root cause analysis on recurring issues and implement permanent corrective actions.• Act as the highest internal escalation point for technical problems related to device management, authentication, endpoint security, network performance, and system integrations.• Lead deployments and upgrades of technologies such as MDM platforms, endpoint protection suites, network hardware, collaboration tools, and cloud productivity systems.• Create and maintain system documentation, SOPs, and configuration guides for internal use.• Monitor and optimize systems including device management platforms, directory services, network infrastructure, and cloud applications.• Coordinate with teams and external vendors when advanced issues or system escalations require specialized support.
2026-03-03T00:00:00Z

IT Support Specialist

Eden Prairie, MN
onsite
Temporary
24 - 35 USD / Hourly
The IT Support Specialist provides on‑site technical support for a key facility in Eden Prairie. Essential Functions• Provide technical support for end users in person, over the phone, and via remote tools• Deliver hands‑on support for shop floor and operational technology equipment• Resolve issues directly or escalate following defined processes• Install, configure, and maintain hardware and software on IT and shop floor equipment• Troubleshoot and escalate general hardware and software issues• Image and enroll PCs according to corporate standards• Perform basic Active Directory tasks such as password resets• Provide training to end users on hardware and software• Set up new employee PCs and support onboarding activities• Manage Windows security settings and local vulnerabilities, act as onsite contact for cyber incident remediation• Purchase and provision IT supplies as needed• Assist users with local data backups• Participate in IT audits and provide required documentation• Work with third‑party vendors for proof‑of‑concepts, procurement, and issue resolution• Provide remote‑hands support to regional and global level 2 and level 3 Infrastructure and Network Engineers
2026-03-09T00:00:00Z

Salesforce Platform Support Specialist

Minneapolis, MN
remote
Contract / Temporary to Hire
28 - 40 USD / Hourly
Are you experienced in supporting Salesforce as a platform and not just using it as an end user? We’re looking for a Salesforce Platform Specialist with hands-on technical support experience. This role is ideal for someone who understands how Salesforce works behind the scenes and can troubleshoot issues across permissions, integrations, data, automations, and Service Cloud functionality. You will support a large, fast-paced retail network using Salesforce at the core of its operations.What You’ll Do• Provide technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow• Troubleshoot issues related to permissions, integrations, workflows, Lightning functionality, and custom objects• Administer users and licenses for a Salesforce org with 1,000+ users, including roles, profiles, public groups, and permission sets• Use Apsona, Data Loader, and Workbench to import, update, and export data• Support Salesforce Service Cloud features such as case management and automation• Investigate and resolve API-related issues using Postman to simulate calls and verify data transactions• Partner with internal teams to improve workflows, eliminate repeat issues, and enhance overall system efficiency Interested?Please submit resumes to sally.lander@roberthalf.(com) for immediate consideration.
2026-02-27T00:00:00Z

Sr. Software Engineer

Minneapolis, MN
onsite
Permanent
120000 - 130000 USD / Yearly
We are seeking an experienced full-stack software engineer to join our dynamic technology team dedicated to building and enhancing a growing portfolio of digital products and services. This role focuses on modernizing internal applications and developing new customer-facing software solutions using the latest .NET web platforms and Azure cloud infrastructure. A passion for delivering high-quality results is essential, as you will help drive innovation and excellence across the team.Key Responsibilities: <ul><li>Develop, enhance, and maintain cloud-based applications using recent versions of ASP.NET Core and modern frontend technologies.</li><li>Lead the full lifecycle of new software projects, including design, implementation, and delivery.</li><li>Maintain and modernize existing internal applications.</li><li>Champion best practices in software development, including agile methodologies, thorough testing, and monitoring.</li><li>Utilize and improve CI/CD pipelines to support rapid development and deployment.</li><li>Foster a collaborative team environment by mentoring and guiding other developers.</li><li>Troubleshoot and resolve technical issues quickly and effectively.</li><li>Communicate technical concepts clearly with colleagues and stakeholders; represent the team professionally in external interactions as required.</li><li>Document project work using internal management systems.</li><li>Demonstrate a commitment to continuous learning and improvement.</li><li>Perform additional duties and responsibilities as assigned.</li></ul>
2026-03-04T00:00:00Z

Customer Success Specialist

Champlin, MN
onsite
Permanent
45000 - 55000 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-03-02T00:00:00Z