We are looking for a motivated Collections Specialist to join our team on a contract basis in Zelienople, Pennsylvania. In this role, you will handle both commercial and consumer collections, ensuring timely payments and resolving billing issues. This position is ideal for someone with strong communication skills and a keen attention to detail, who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Manage commercial and consumer collection accounts, ensuring payments are received on time.<br>• Communicate effectively with clients to resolve billing discrepancies and disputes.<br>• Maintain accurate records of payment histories, account statuses, and collection efforts.<br>• Collaborate with internal teams to address credit and collection-related challenges.<br>• Analyze accounts to determine appropriate collection strategies and recommend actions.<br>• Ensure compliance with all relevant regulations and company policies in collection processes.<br>• Prepare regular reports summarizing collection activities and account performance.<br>• Implement effective strategies to reduce outstanding balances and improve cash flow.<br>• Stay updated on industry best practices for collection processes and billing.<br>• Provide exceptional customer service while handling sensitive financial discussions.
<p><strong>Job Title: </strong>Collections Specialist</p><p><br></p><p><strong>Job Overview:</strong></p><p>A well-established organization based in Pittsburgh, PA, is seeking a skilled Collections Specialist with at least 2 years of relevant collections experience (preferably consumer collections experience). This position is onsite and the normal work hours are Monday through Friday 8am-4:30pm. (Some flexibility may be available with the start time). The Collection Specialist will be responsible for managing delinquent accounts, including loans, credit cards, and negative accounts. The position involves engaging with customers to secure repayment plans that restore accounts to good standing, while also consulting with the Collection Supervisor and CFO to determine appropriate measures such as repossession, litigation, or right of offset. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Investigate billing errors and disputes, providing prompt follow-ups as needed.</p><p>• Monitor due dates and send timely payment reminders.</p><p>• Contact customers via phone, email, and written correspondence to resolve unpaid balances.</p><p>• Record all collection activities and maintain detailed communication logs.</p><p>• Respond to customer inquiries regarding billing statements in a professional manner.</p><p>• Negotiate partial payments or structured repayment plans when necessary.</p><p>• Collaborate with team members to establish effective debt recovery strategies.</p><p>• Update account status upon successful resolution of debts.</p><p>• Prepare and issue required documentation to customers and credit bureaus.</p><p>• Partner with legal counsel when escalations are warranted.</p><p>• Take ownership of assigned accounts during the debt collection process.</p><p>• Utilize debt collection software and public record databases for account resolution.</p><p>• Ensure compliance with all applicable federal, state, and local laws, as well as internal company policies.</p><p>• Handle sensitive customer data with strict confidentiality and discretion.</p><p><br></p><p><strong>Required Skills and Qualifications:</strong></p><p>• Customer Service and Negotiation: Proven ability to address customer concerns and negotiate payment terms.</p><p>• Communication: Excellent verbal and written communication skills.</p><p>• Interpersonal Skills: Ability to collaborate effectively with coworkers and interact professionally with customers.</p><p>• Problem-Solving: Strong critical thinking and decision-making abilities.</p><p>• Professionalism: Exhibit a calm and composed demeanor, even under challenging situations.</p><p>• Independence: Capable of working autonomously while managing multiple tasks and deadlines.</p><p><br></p><p><strong>Educational and Experience Requirements:</strong></p><p>• High school diploma or equivalent.</p><p>• Minimum of two years of experience in collections, customer service, or sales.</p><p>• Familiarity with bankruptcy or repossession procedures is highly preferred.</p><p><br></p><p>Apply on the Robert Half website or via the Robert Half mobile app today if you meet the criteria and would like to be considered. After applying, please call 412-471-5946 and ask to speak with Dan, Aimee or Carrie! When calling, please reference job # 03730 - 0013301588. Thank you! </p>
<p><strong>Collections Representative</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>The Collections Representative is responsible for contacting property owners regarding outstanding real estate tax payments. This entry to mid-level role uses a customer-first approach, focusing on early-stage accounts and supporting clients in resolving past due balances.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Initiate outbound calls, emails, and letters to property owners with overdue real estate tax accounts.</li><li>Clearly explain outstanding amounts, applicable fees, and available payment plans in a courteous manner.</li><li>Document all communications, updates, and payment agreements in the company’s internal system.</li><li>Collaborate with other departments to verify account details and resolve questions or disputes.</li><li>Set up and monitor payment arrangements; follow up to ensure commitments are met.</li><li>Escalate accounts as required following company escalation protocols.</li><li>Maintain compliance with applicable laws and company policies regarding tax collections.</li></ul><p><br></p>
<p>We are looking for a skilled HYBRID (3 days onsite, 2 days remote) Accounts Receivable Specialist to join our team in Coraopolis, Pennsylvania. This is a Contract-to-continuous position offering a blend of onsite and remote work, providing an excellent opportunity to showcase your expertise in managing financial transactions. The ideal candidate will have a strong background in accounts receivable processes and a commitment to accuracy and efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable activities, ensuring timely and accurate completion of transactions.</p><p>• Handle cash applications, applying payments to appropriate accounts with precision.</p><p>• Conduct commercial collections to resolve outstanding balances and maintain positive client relationships.</p><p>• Oversee billing functions, including invoice preparation and distribution.</p><p>• Monitor and reconcile daily cash activity to ensure accurate financial records.</p><p>• Collaborate with internal teams to address discrepancies and improve financial workflows.</p><p>• Generate and analyze reports related to accounts receivable and cash flow.</p><p>• Maintain compliance with company policies and financial regulations.</p>
<p>Job Description: Accounts Receivable / Accounting Support</p><p><br></p><p>Position Overview:</p><p>Our client in the manufacturing industry located in Cranberry, PA, is seeking a detail-oriented and proactive Accounts Receivable / Accounting Support professional to join their team. This temp-to-hire position is a great opportunity to grow within an organization backed by private equity, with potential for long-term career development.</p><p><br></p><p>Key Responsibilities:</p><p>• Manage accounts receivable processes, including invoicing and payment collections.</p><p>• Assist with general accounting and bookkeeping tasks as required.</p><p>• Perform collections duties, including contacting customers regarding overdue invoices and resolving payment issues.</p><p>• Collaborate with internal teams to reconcile accounts and ensure accurate reporting.</p><p>• Support month-end and year-end close processes as needed.</p><p><br></p><p>Qualifications and Attributes:</p><p>• Experience: 2–3 years of accounts receivable, accounting, or collections experience preferred.</p><p>• Collections Competency: Effective communication skills and comfort with making calls to follow up on delinquent accounts.</p><p>• Software Knowledge: Proficiency with Microsoft Office, including Excel, and accounting software applications </p><p>• Education: A degree in accounting or a related field preferred, but not mandatory.</p><p><br></p><p>Work Schedule:</p><p>• Full-time, onsite, Monday through Friday.</p><p>• Hours: 8:00 AM – 4:30 PM (30-minute unpaid lunch).</p><p><br></p><p>Work Environment and Attire:</p><p>• Onsite at the Cranberry, PA office.</p><p>• Business casual attire.</p><p><br></p><p>Training and Growth Opportunity:</p><p>• Comprehensive training provided to ensure success in the role.</p><p>• Potential for career growth within a company owned by private equity.</p><p><br></p><p>Industry:</p><p>• Manufacturing</p><p><br></p><p>If you are looking for a great opportunity to expand your accounting skill set and grow within an established organization, this position could be the perfect fit. If you are interested in being considered, you are encouraged to apply on the Robert Half website or by using the Robert Half app.</p>
We are looking for a detail-oriented Billing Clerk to join our team in Washington, Pennsylvania. In this Contract to permanent employment position, you will play a vital role in ensuring accurate and efficient billing operations. The ideal candidate will possess strong organizational skills and a commitment to maintaining financial accuracy, contributing to the overall success of the department.<br><br>Responsibilities:<br>• Prepare, review, and process billing statements to ensure accuracy and timeliness.<br>• Manage billing collections by tracking payments and maintaining detailed records.<br>• Utilize computerized billing systems to input, update, and verify financial data.<br>• Collaborate with team members to resolve billing discrepancies and address customer inquiries.<br>• Generate reports on billing activities and provide insights into financial performance.<br>• Assist in the implementation and use of specialized billing software, such as Deltech, if applicable.<br>• Ensure compliance with company policies and procedures during all billing operations.<br>• Maintain confidentiality of sensitive financial information and adhere to data security standards.<br>• Identify opportunities for process improvements within the billing workflow.<br>• Support other administrative tasks as needed to ensure smooth departmental operations.
