Customer Service Representative<p>Robert Half is hiring for an onsite Call Center Representative for a contract to hire job opportunity in North Huntingdon/Irwin area. After training in Irwin, PA for 8 -12 weeks, there is an option to work from one of three offices: Murrysville, Irwin, Penn Hills. There is a possibility this could turn into a contract to hire opportunity, depending on the client. The hours for this position are M-F 8AM-4PM. Pay is based off of experience $17-$18 an hour. </p><p><br></p><p>Call Center Representatives for our Taxpayer Service department will manage all calls and emails received from taxpayers with questions about their accounts and/or taxes being collected. Assist with other tasks to support the team, other business units, perform outbound calls, continued training, and increase professional development as required. Opportunities for hybrid schedule pending completion of full training.</p><p>Primary Responsibilities</p><p>• Customer service provided on phone, emails and / or chats</p><p>• Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer or troubleshooting for a positive customer experience</p><p>• Ability to learn and follow all customer service procedures and policies</p><p>• Utilize knowledge of tax types collected </p><p>• Utilize knowledge of municipalities and school districts for which the client collects taxes</p><p>• Ability to modify address changes and create new accounts in client’s applications</p><p>• Process credit card payments and / or ACH payments</p><p>• Ability to sufficiently memo the client’s applications</p><p>• Expand job knowledge and develop expertise to progress forward in job development</p><p><br></p><p>Secondary Responsibilities</p><p>• Demonstrated ability to listen and retain knowledge</p><p>• Ability to accurately and attentively complete detailed tasks</p><p>• Keep up to date regarding changes in daily responsibilities or job processes</p><p><br></p><p>Job Qualifications</p><p>Education, Experience, and Certifications</p><p>• High school graduate or have an equivalency certificate (GED)</p><p>• Previous experience in a call center preferred</p><p>• Bilingual with Spanish is a plus</p><p><br></p><p>Knowledge, Skills and Abilities</p><p>• Able to think fast, find answers, and respond quickly to caller issues, all with a polite and professional voice and manner</p><p>• Basic computer skills and experience with tracking and recording call information as well as updating profiles / accounts</p><p>• Excellent time management and prioritization skills</p><p>• Excellent at communicating over the phone and handling phone systems</p><p>• Strive to meet and go above personal and team targets and goals</p><p>• Aim for customer resolution</p><p>• Moderate level research</p>Data/Information ArchitectWe are offering a long term contract employment opportunity for a Data/Information Architect in Pittsburgh, Pennsylvania. The individual will be part of a team that leverages data modeling, database design, and data management strategies in a variety of client companies. <br><br>Responsibilities:<br>• Develop and implement data management strategies to support business objectives.<br>• Design and construct databases using technologies such as SQL, Oracle, or NoSQL, ensuring optimal performance.<br>• Create data models that enable the efficient use and storage of data.<br>• Utilize cloud data platforms like AWS, Azure, or Google Cloud for data storage and retrieval.<br>• Use data management tools and practices to maintain the integrity and security of databases.<br>• Analyze and resolve data-related issues using strong analytical and problem-solving skills.<br>• Collaborate with team members and communicate effectively to ensure the successful completion of projects.<br>• Leverage knowledge in Business Intelligence (BI) and Analytics to provide insights and recommendations.<br>• Employ EO/IR systems and Erwin Data for complex data processing.<br>• Adhere to data governance principles to ensure data accuracy and consistency.Assistant ControllerWe are on the lookout for an experienced Assistant Controller to be a part of our team in the construction industry, located in New Castle, Pennsylvania. In this role, you will be instrumental in supporting the financial management, reporting, and operational processes of our team. You will be leveraging Viewpoint software to optimize accounting and construction-specific workflows and will report directly to the Controller.<br><br>Responsibilities<br>• Support the creation of accurate financial statements and related reports, adhering to company policies and GAAP.<br>• Manage daily accounting operations, including accounts payable, accounts receivable, general ledger, payroll, and job costing, using Viewpoint software.<br>• Reconcile financial transactions, including bank and credit card accounts, and ensure accurate documentation within Viewpoint.<br>• Use Viewpoint to manage multi-phase project budgets, including job costing, revenue recognition, and expense allocations.<br>• Participate in monthly, quarterly, and annual financial close processes, including journal entry preparation and account reconciliations.<br>• Assist in managing cash flow and forecasting by analyzing project billing cycles, vendor payments, and additional revenue streams.<br>• Collaborate with project managers to ensure budgets, estimates, and change orders are accurately reflected in financial records.<br>• Prepare construction-related financial reports, including Work in Progress reports, variance analysis, and compliance documentation.<br>• Assist with tax return filing, issuing 1099s to vendors, and adhering to local, state, and federal regulations specific to the construction industry.<br>• Serve as a resource for project audits and liaise with external auditors and stakeholders during financial reviews.<br>• Assist the Controller in identifying and implementing process improvements to optimize financial workflows and enhance reporting accuracy.<br>• Stay updated on construction accounting trends and ensure the organization utilizes the full capabilities of Viewpoint software to maximize efficiency.Customer Service Representative<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p><br></p>Purchasing Coordinator (Part-time)<p><strong>Position:</strong> Purchasing Coordinator (Part-Time)</p><p><br></p><p><strong>Position Summary</strong></p><p>We are seeking a detail-oriented and organized Part-Time Purchasing Coordinator to assist a company located in Plum, PA in a temporary capacity. This position is essential in supporting the smooth flow of purchasing activities, ensuring materials and services are available to meet operational needs. The ideal candidate will be ready to step in starting Monday, May 19th. This role requires onsite work and offers a flexible schedule to accommodate professional and personal balance.</p><p><br></p><p><strong>Position Details</strong></p><p>• Job Title: Purchasing Coordinator</p><p>• Start Date: Monday, May 19th, 2025</p><p>• Duration: Temporary role with the timeline to be determined.</p><p>• Schedule: 3 days per week, 8am-4pm</p><p><br></p><p>As the Purchasing Coordinator, you will provide essential support to the company’s purchasing and accounting activities, ensuring efficiency and accuracy in day-to-day operations. </p><p><br></p><p><strong>Key responsibilities include:</strong></p><p>• Data Entry: Accurately input and maintain purchasing information and related data in internal systems. A high level of attention to detail is required to ensure records are precise and up to date.</p><p>• Customer Communication: Handle both email and phone communication with customers in a professional and prompt manner, ensuring inquiries are addressed effectively and that all stakeholders remain informed.</p><p>• Internet Research & Ordering: Conduct research online to identify vendors and source materials for the labs, ensuring that orders are placed in alignment with established timelines and quality requirements.</p><p>• Collaborate with the accounting department and other colleagues to fulfill purchasing needs seamlessly.</p><p>• Assist with any additional administrative tasks to support purchasing workflows as needed.</p><p><br></p><p><strong>Software & Skills</strong></p><p>The Purchasing Coordinator will work with the following tools:</p><p>• Microsoft Dynamics SL (Solomon version): Prior knowledge of this system is helpful but not required. Training will be provided during onboarding.</p><p>• Excel: Basic familiarity with Microsoft Excel is advantageous but not heavily utilized in this particular role.</p><p><br></p><p>This flexible, temporary position is a great fit for candidates seeking a well-defined opportunity to apply their organizational and communication skills. If you take pride in providing excellent support through thoughtful and detail-oriented administrative functions, this Purchasing Coordinator role may be the perfect match for you!</p>Human Resources (HR) ManagerWe are in need of a diligent Human Resources (HR) Manager to be a part of our team in the industry located in GREENSBURG, Pennsylvania, United States. In this role, you will be entrusted with the task of managing customer applications, maintaining precise customer records, and addressing customer inquiries. You will also have the responsibility to supervise customer accounts and take necessary actions. <br><br>Responsibilities: <br><br>• Efficiently and accurately process customer credit applications <br>• Preserve precise customer credit records<br>• Provide explanations on company personnel policies, benefits, and procedures to employees or job applicants<br>• Address questions about eligibility, earnings, benefits, and other significant information<br>• Prepare and compile reports and documents related to personnel activities<br>• Post job vacancies for available positions<br>• Conduct new permanent orientations as part of the onboarding process<br>• Schedule and conduct background checks for applicants and Agency personnel<br>• Review timesheets, wage computation, and other information to detect and reconcile payroll discrepancies<br>• Process and issue employee paychecks and statements of earnings and deductions.Administrative Assistant<p>Our Client in the Northside of Pittsburgh is looking for an Administrative Assistant. This is a contract to hire position. The hours are Monday-Thursday 7:30AM-3:30PM & Friday 7:30AM-3:00PM with a 30-minute lunch break. The pay rate is based off of experience from $16-$19 an hour. </p><p><br></p><p>• MAIL</p><p>o Pick up mail daily</p><p>o Date stamp, open, sort and distribute mail</p><p>o Process and prepare all outgoing mail</p><p><br></p><p>• BUILDING MAINTENANCE</p><p>o Ensure the upkeep and maintenance of all areas of the facilities, inside and outside.</p><p>o Maintain service cycle records</p><p>o Clean and organize work areas</p><p>o Report defects, damages and malfunctions of any kind to supervisor</p><p>o Field building maintenance issues from staff and propose solutions</p><p>o Perform light maintenance as necessary</p><p>o Obtain proposals and bids for projects as requested by management</p><p>o Oversee projects by contractors as assigned</p><p>o Communicate with cleaning company as needed</p><p>o Prepare building maintenance reports to management</p><p><br></p><p>• INVENTORY</p><p>o Organize and maintain supply & promotional inventory</p><p>o Prepare purchase orders when supply low</p><p><br></p><p>• RECORD RETENTION</p><p>o Work with supervisor and staff to rotate boxes</p><p>o Organize boxes for shredding service</p><p>o Shred internally as instructed by supervisor</p><p><br></p><p>• MISCELLANEOUS</p><p>o Make bank deposits as necessary</p><p>o Prepare Board room for scheduled meetings</p><p>o Verify supplies and cleanliness</p><p>o Make coffee upon request</p><p>o Pick up lunch/food as requested</p><p>o Open/close building</p><p>o Photocopying as requested</p><p>o Perform other duties as assigned by supervisor</p><p>Requirements:</p><p>• Strong organization skills</p><p>• Several years’ experience in related field, including minor maintenance experience preferred</p><p>• Motivated self-starter</p><p>• Ability to operate mail and other office machinery</p><p>• Good attention to detail</p><p>• Ability to work individually</p><p>• Ability to understand and follow verbal and written instructions</p><p>• Observant to identify technical defects in electrical units and other equipment</p><p>• Ability to manage time, meet deadlines and coordinate work functions</p><p>• Some lifting required</p><p>• Flexible hours and weekends when needed</p><p>• High School degree, diploma, or GED equivalent qualification from an accredited institution</p>Contracts Administrator<p>Robert Half is looking for a detail-oriented Contracts Administrator to join a team on a long-term contract basis in Pittsburgh, Pennsylvania. In this Contracts Administrator role, you will play a pivotal part in managing contract administration functions, supporting both federal and non-federal agreements. If you have a background in legal or grants administration and thrive in a highly organized environment that would be ideal! Do not let this Contracts Administrator opportunity pass you by. Put your talents to the test and click the apply button. If you have any questions, please contact Robert Half at 215-988-1781 and mention job reference# 03720-0013221616.</p><p><br></p><p>As a Contracts Administrator your responsibilities will include but aren't limited too:</p><p>• Oversee contract management processes, including drafting, reviewing, and maintaining legal documents.</p><p><br></p><p>• Maintain and update legal and contractual databases to ensure accurate and organized records.</p><p><br></p><p>• Support the closeout of projects by tracking agreement statuses and ensuring compliance with contractual terms.</p><p><br></p><p>• Summarize key contractual terms and conditions for internal stakeholders.</p><p><br></p><p>• Manage document workflows and ensure timely approvals and signatures.</p><p><br></p><p>• Provide support for federal and non-federal contracting efforts, ensuring adherence to applicable regulations.</p><p><br></p><p>• Assist with the preparation of amendments, audits, and billing functions as needed.</p><p><br></p><p>• Ensure compliance with government grant requirements and federal contracting standards.</p><p><br></p><p>• Collaborate with internal teams to address contract-related inquiries and provide guidance.</p><p><br></p><p>• Uphold confidentiality and handle sensitive information with discretion.</p>Payroll AdministratorWe are inviting applications for the role of Payroll Administrator in the construction sector at our New Castle, Pennsylvania location. The incumbent will be primarily tasked with managing payroll procedures for over 300 employees, ensuring adherence to union agreements, prevailing wage laws, certified payroll requirements, and internal policies. You will also be expected to maintain efficient communication with union representatives and employees.<br><br>Responsibilities<br>• Efficiently and accurately handle the processing of payroll for over 300 employees on a weekly or biweekly basis.<br>• Oversee union-specific payroll procedures, including calculation and reporting of fringe benefits, pension contributions, union dues, and other contractual obligations as per collective bargaining agreements.<br>• Ensure compliance with federal, state, and local payroll taxes, certified payroll requirements, and prevailing wage laws, including preparation of reports such as Federal WH-347 forms.<br>• Stay abreast of union labor agreements and verify that hours, rates, and other payroll calculations are in line with them.<br>• Utilize Viewpoint software tools to track and report employee hours, overtime, and job classifications to maintain precise job costing and other allocations.<br>• Carry out processing of wage garnishments, deductions, and other related payroll items.<br>• Keep documentation and auditing records for all payroll activities, ensuring proper verification and compliance for internal and external audits.<br>• Collaborate with project managers, HR, and accounting teams to ensure alignment of payroll data with the organization’s financial practices and policies.<br>• Respond promptly and professionally to payroll inquiries from employees, union representatives, and management.<br>• Contribute to onboarding new employees by setting up payroll, tax withholdings, and benefits information.<br>• Generate and distribute payroll reports for management, including labor cost analysis, fringe benefit tracking, and other ad-hoc data requests.<br>• Continuously review and improve payroll processes by leveraging Viewpoint software capabilities to streamline workflows and enhance efficiency.Accounts Receivable Assistant<p><strong><u>Temporary Accounts Receivable Support</u></strong></p><p><br></p><p><strong>Location:</strong> Onsite in Warrendale, PA</p><p><strong>Employment Type: </strong>Temporary (Approximately 3 months)</p><p><strong>Schedule: </strong>40 hours per week, Monday to Friday (8:00 AM - 4:30 PM)</p><p><br></p><p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and organized Accounts Receivable Support Specialist for a temporary position lasting approximately 3 months to cover a medical leave of absence. The ideal candidate will assist with a variety of accounts receivable tasks while working onsite at our Warrendale, PA location.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate, review, and maintain Accounts Receivable reports on a daily, weekly, and monthly basis.</li><li>Use Microsoft Excel to analyze AR data, perform reconciliations, and prepare summary reports.</li><li>Monitor outstanding invoices and follow up with customers regarding overdue balances in a professional and courteous manner.</li><li>Enter and update financial transactions in the accounting system accurately and in a timely manner.</li><li>Respond to customer inquiries related to billing and account balances, ensuring a positive customer experience.</li><li>Provide administrative support to the accounting team, including filing, document management, and correspondence.</li><li>Maintain confidentiality of financial and customer information at all times.</li></ul><p><br></p><p><strong>Software & Tools:</strong></p><ul><li>Proficiency in Microsoft Excel is required.</li></ul><p><br></p><p><strong>Preferred Qualifications:</strong></p><ul><li>Previous experience in accounts receivable or a similar administrative role.</li><li>Strong proficiency in Microsoft Excel (e.g., running reports, performing data analysis).</li><li>High attention to detail and ability to manage multiple tasks efficiently.</li><li>Comfortable working onsite and collaborating in a team environment.</li><li>Experience working with record management systems is a plus.</li></ul><p><br></p><p><strong>Why Join Us?</strong></p><p>This is a fantastic opportunity for someone seeking a structured and temporary role with a Monday-to-Friday schedule, in a collaborative and professional environment.</p><p><br></p><p><strong>How to Apply:</strong></p><p>If you meet the above qualifications and are available to work onsite in Warrendale, PA, we encourage you to apply today on the Robert Half website or using the Robert Half app. We look forward to connecting with you!</p>ERP/CRM Developer<p>We are offering a long term contract employment opportunity for an ERP/CRM Developer in Pittsburgh, Pennsylvania. The role entails configuring, modifying, and upgrading ServiceNow, as well as developing work flows. The developer will also engage with executive leadership and work independently. </p><p><br></p><p>Responsibilities:</p><p>• Implement ServiceNow, including configurations, modifications, and upgrades</p><p>• Develop work flows for various business processes</p><p>• Communicate effectively with executive leadership</p><p>• Work independently on various tasks and projects</p><p>• Utilize cloud technologies for development and management</p><p>• Manage business process functions and create business requirement documents</p><p>• Utilize ServiceNow ITSM for IT service management</p><p>• Engage in ServiceNow development and application</p><p>• Manage configuration processes for various systems and applications</p>Credit & Collections Manager<p>We are seeking a candidate for a contract to hire opportunity for a Credit Manager. The Credit Manager is responsible for leading and overseeing the credit and collections processes within the company with the goal of optimizing sales while minimizing bad debt losses. This role involves maintaining and implementing credit policies, assessing the creditworthiness of new and existing customers, and conducting regular reviews to ensure compliance and financial stability.</p><p><br></p><p><strong>Key Duties and Responsibilities:</strong></p><ul><li>Manage the daily operations of the credit and collections team to ensure efficiency and compliance.</li><li>Oversee the timely release of orders placed on credit hold to minimize delays.</li><li>Conduct periodic reviews of customer accounts, including credit limits, credit reports, and trade references.</li><li>Drive prompt collection of outstanding balances to enhance cash flow and reduce overdue accounts.</li><li>Monitor and actively negotiate the resolution of delinquent accounts, including working with third-party agencies when necessary.</li><li>Investigate and resolve customer chargebacks in collaboration with other departments.</li><li>Partner with internal teams, including sales and operations, to proactively address and minimize chargebacks.</li><li>Lead meetings with collections staff, sales teams, and operations personnel to address customer-related issues and improve processes.</li><li>Provide coaching, training, and goal-setting support to team members to promote continuous improvement and development.</li><li>Identify opportunities for enhancements in credit and collections policies and procedures.</li><li>Prepare and present Accounts Receivable (AR) reports on a weekly, monthly, and quarterly basis.</li><li>Perform additional duties as needed to support departmental and organizational goals.</li><li>Directly supervises team members within the credit department.</li><li>Ensures compliance with organizational policies and relevant laws.</li><li>Responsibilities include: interviewing, hiring, training, planning, assigning, and directing work; conducting performance appraisals; managing rewards and disciplinary actions; addressing employee complaints; and resolving operational concerns.</li></ul><p><br></p><p><br></p>Software EngineerWe are offering a long term contract employment opportunity for a Software Engineer in Pittsburgh, Pennsylvania. The primary function of this role involves working with various programming languages, cloud platforms, and microservices architecture. The work environment is dynamic and fast-paced, demanding a high level of organization and detail orientation.<br><br>Responsibilities:<br>• Develop and optimize software applications using languages such as Python, Java, C#, and JavaScript.<br>• Use frameworks including React, Angular, or .NET in the development process.<br>• Implement and manage cloud platforms like AWS, Azure, or Google Cloud for efficient application performance.<br>• Develop and maintain APIs, contributing to the microservices architecture.<br>• Apply problem-solving skills to troubleshoot and resolve technical issues.<br>• Communicate effectively with team members to ensure smooth project execution.<br>• Utilize skills in Apache Struts, C++, and Hibernate ORM for various development tasks.<br>• Perform AB testing and work with Ajax for enhancing user experience.<br>• Develop and manage databases for efficient data storage and retrieval.<br>• Work with ASP.NET and CSS for web development tasks.Credit Manager<p><strong>Job Summary</strong></p><p>The credit manager is responsible for managing and monitoring credit approvals, evaluating customer creditworthiness, setting credit limits, and ensuring timely collection of outstanding accounts. They work closely with internal teams such as accounting, finance, and sales to optimize cash flow while minimizing credit risk.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Credit Risk Assessment:</strong> Evaluate creditworthiness of customers or clients by reviewing financial statements, payment history, and credit reports. Develop risk mitigation strategies where necessary.</li><li><strong>Credit Approval & Limits:</strong> Make decisions on credit applications, including setting appropriate credit limits that align with the company’s risk tolerance and business objectives.</li><li><strong>Collection Activities:</strong> Oversee collections to ensure timely payments. Address overdue accounts by negotiating payment plans, initiating legal proceedings if necessary, or recommending write-offs.</li><li><strong>Reporting:</strong> Prepare and present regular reports to management on credit risk exposure, collections status, and related financial metrics.</li><li><strong>Relationship Management:</strong> Build strong relationships with clients to facilitate timely payments, support customer satisfaction, and solve disputes or billing concerns.</li><li><strong>Team Management:</strong> Supervise and guide credit and collections team members, providing training, mentorship, and performance evaluations.</li><li><strong>Auditing and Compliance:</strong> Ensure adherence to relevant laws, regulations, and company policies in all credit functions. Conduct regular audits of credit-related activities for accuracy.</li></ul><p><br></p>Administrative AssistantWe are looking for a dedicated Administrative Assistant to join our team in Waynesburg, Pennsylvania. This position involves a blend of front desk duties and administrative tasks, including accounts payable and receivable responsibilities that can be learned on the job. As this is a Contract-to-permanent opportunity, we are seeking someone who is reliable and eager to contribute to the success of our organization.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, assisting visitors and managing incoming inquiries.<br>• Handle accounts payable and receivable processes, with training provided as needed.<br>• Perform accurate and efficient data entry tasks to maintain organizational records.<br>• Manage email correspondence and respond promptly to inquiries.<br>• Schedule and coordinate appointments to optimize workflow.<br>• Utilize Microsoft Excel, Word, and Outlook for various administrative tasks.<br>• Provide exceptional customer service to internal and external stakeholders.<br>• Answer inbound calls and make outbound calls as necessary.<br>• Maintain an organized and detail-oriented workspace.<br>• Support additional administrative functions as required.Financial Analyst<p>We are looking for a motivated Financial Analyst to join a dynamic team in Lisbon, OH. This role offers a dynamic hybrid work environment within a private equity-backed company, where you will play a key role in driving financial insights and supporting strategic decisions. If you thrive in a fast-paced setting and enjoy collaborating across departments to improve processes and performance, this opportunity is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Partner with various departments to provide actionable financial insights and guidance.</p><p>• Oversee monthly reports, profitability assessments, and pricing analyses to enhance business outcomes.</p><p>• Utilize Power BI to support margin improvement efforts and develop financial dashboards, departmental performance reports, and key performance indicators.</p><p>• Participate in annual business planning, budgeting, and forecasting activities.</p><p>• Evaluate capital projects to determine profitability, return on investment, and payback timelines.</p><p>• Collaborate with sales teams to develop operating plans and work with facility leaders to optimize data collection processes.</p><p>• Contribute to company-wide strategic initiatives and take ownership of ad hoc financial projects.</p><p>• Ensure data accuracy and consistency across reporting tools and analyses.</p>Human Resources (HR) Manager<p>We are seeking a Human Resources (HR) Manager to join a non-profit team located east of Pittsburgh. As an HR Manager, you will be tasked with overseeing all activities of the HR department, managing human resources plans, and administering personnel policies. You will also be responsible for implementing strategic recruitment plans and ensuring compliance with federal and state regulations.</p><p><br></p><p><strong>Essential Duties and Responsibilities</strong></p><p>The essential functions include, but are not limited to the following:</p><ul><li>Overseeing and managing the Human Resource department; planning, organizing, and controlling all activities of the department</li><li>Developing and administering various human resources plans and procedures for all company personnel; participating in developing department goals, objectives, and systems </li><li>Coaching and counseling managers through performance management initiatives</li><li>Implementing and annually updating compensation programs; conducting annual salary surveys and developing merit pool (salary budget), analyzing compensation, and monitoring performance evaluation program and revising as necessary </li><li>Developing, recommending, and implementing personnel policies and procedures, preparing and maintaining Employee Handbook</li><li>Performing benefit administration to include claims resolution, invoice approval, and annual re-evaluation of policies for cost effectiveness, information activities program, and cash flow </li><li>Maintaining compliance with federal and state regulations, including reporting and posting obligations</li><li>Developing and implementing strategic recruitment plan; ensuring selection of highly qualified personnel</li><li>Establishing and maintaining department records and reports; recommending new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed</li><li>Participating in administrative staff meetings; attending other meetings with business partners</li><li>Conduct an annual staff satisfaction survey, analyze results and implement related initiatives.</li><li>Coordinate with Credentialing Specialist for clinical staff hiring and retention of personnel and licensure documents.</li><li>Manage and assist leadership and managers with job performance evaluation and related staff support and education, with the goal of each staff member functioning to his/her highest capability.</li></ul><p> </p>Network ArchitectAre you an experienced Network Architect ready to make a meaningful impact? We’re seeking a talented detail oriented to join our team for a long-term contract/contract to permanent position in Pittsburgh, Pennsylvania. This is your opportunity to take on a critical role in modernizing infrastructure, enhancing security, and building a more connected, smarter organization. <br> Position Overview As a Network Architect, you’ll be at the core of designing, implementing, and maintaining the network infrastructure to meet current and future needs. Your expertise will help ensure the network is secure, reliable, and scalable. <br> Key Responsibilities Network Design & Implementation: Build and deploy organization-wide network solutions with a focus on optimizing security, scalability, and performance. Documentation: Create comprehensive technical documentation during the design and implementation phases to ensure seamless maintenance and updates. Network Management: Post-deployment, maintain the system and promptly troubleshoot issues as they arise. Data Analysis & Upgrades: Analyze traffic and performance data to identify and recommend system enhancements. Configuration Management: Configure and manage Border Gateway Protocol (BGP), Cisco ASA, Cisco Nexus, Cisco Routers, and other Cisco technologies for various network needs. Cloud Initiatives: Work with AWS Technologies to support cloud-based solutions and projects. Connectivity Solutions: Implement connectivity solutions designed to meet the city's unique requirements. System Optimization: Conduct AB Testing to evaluate and improve system performance. Hardware Maintenance: Ensure all computer hardware critical to the network’s functionality operates at an optimal level.Staff Accountant<p>Are you passionate about using your skills to make a difference? A large and well-established non-profit organization in the heart of Downtown Pittsburgh is seeking an <strong>Accounts Receivable Specialist</strong> to join their dedicated team. This is a fantastic opportunity for someone who thrives in a mission-driven environment and is looking to contribute to a meaningful cause.</p><p><strong>What You’ll Do:</strong></p><ul><li>Prepare and send invoices in a timely and accurate manner</li><li>Maintain detailed and accurate records of all invoices</li><li>Assist with the creation of monthly billing invoices</li><li>Keep customer files updated and well-organized</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Previous experience in accounts receivable or a related field</li><li>Strong attention to detail and organizational skills</li><li>Working knowledge of Blackbaud Financial Edge is preferred</li><li>A team-oriented mindset and a passion for supporting non-profit initiatives</li></ul><p>If you have the appropriate background for the Accounts Receivable role and are interested in being considered, please apply using the Robert Half website. After applying to this accounting/finance role, please CALL immediately at 412-471-5946 to confirm your application has been received and reference job # 03730-0013227981</p>Billing ClerkWe are offering a permanent employment opportunity for a Billing Clerk in the Government sector, located in MC MURRAY, Pennsylvania, 15317-3349, United States. This role involves duties that revolve around the billing process related to water usage, and requires interaction with homeowners, requiring both accounting and customer service skills.<br><br>Responsibilities:<br><br>• Handle customer interactions, including receiving payments through various methods such as online, in person, or over the phone.<br>• Execute billing procedures for sewage services to homeowners, based on their water usage.<br>• Employ basic accounting principles and computerized billing techniques in daily tasks.<br>• Utilize accounting software systems for efficient processing and tracking of billing information.<br>• Oversee accounts receivable and accounts payable activities.<br>• Answer inbound calls from customers, addressing their inquiries and concerns effectively.<br>• Maintain precise records of customer credit information.<br>• Monitor customer accounts and take appropriate actions when necessary.Account ManagerWe are offering a permanent employment opportunity for an Account Manager in the manufacturing industry, located in Pennsylvania, United States. As an Account Manager, you will be expected to build and maintain relationships with both new and existing customers, provide technical support, and prepare sales orders and quotations. You will also be tasked with monitoring and improving quality results, developing sales strategies, and staying updated on industry changes and new products.<br><br>Responsibilities:<br><br>• Establish and maintain relationships with current and prospective customers<br>• Provide technical support and product advice to customers<br>• Prepare accurate sales orders and quotations<br>• Respond to customer inquiries via telephone, fax, and email<br>• Update and verify information in company databases<br>• Contribute to the improvement of quality results by following company standards and recommending process improvements<br>• Stay updated on changes, new products, and developments in the industry<br>• Work closely with various departments such as Operations, CAD, Shipping, Sales (outside), Finance, and Management<br>• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails<br>• Contribute to team effort by accomplishing related results as neededAccounts Payable Clerk<p><strong>Job Summary</strong></p><p>We’re seeking a detail-oriented <strong>Accounts Payable Specialist</strong> to join a fast-paced environment on a temporary basis. This individual will manage high-volume invoice processing, ensure timely payments to vendors, and maintain accurate accounting records. The ideal candidate will have prior experience using Sage ERP software and thrive in a deadline-driven setting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process and code <strong>high volumes of invoices</strong> daily with accuracy and efficiency.</li><li>Review purchase orders and match invoices to ensure timeliness and compliance with company policies.</li><li>Utilize <strong>Sage (ERP)</strong> software for accounts payable processing, vendor setup, and reporting.</li><li>Investigate and resolve discrepancies with vendors, purchase orders, and payment terms.</li><li>Collaborate with internal departments to ensure accurate approvals and documentation for payments.</li><li>Perform vendor account reconciliation and manage aging schedules to maintain positive relationships.</li><li>Prepare weekly check runs, ACH payments, and wire transfers as needed.</li><li>Maintain organized and up-to-date files and documentation in compliance with company policies and audits.</li><li>Assist with month-end close processes, including accruals and accounts payable reporting</li></ul><p><br></p>staff accountant<p>We are looking for a detail-oriented Staff Accountant for a client south of Pittsburgh. </p><p>Job duties: </p><p>• Prepare accounts receivable invoices to ensure timely billing.</p><p>• Handle accounts payable, including processing payments.</p><p>• Assist in month-end close processes, post journal entries and reconcile accounts.</p><p>• Contribute to financial reporting by maintaining the general ledger and ensuring data integrity.</p><p>• Provide support for audits and other financial reviews as required.</p>Help Desk AnalystWe are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service.<br><br>Responsibilities:<br>• Provide timely and effective technical support for hardware, software, and system configurations.<br>• Troubleshoot and resolve issues related to Mac computers, Apple devices, and Google Workspace applications.<br>• Manage user accounts and permissions using Active Directory and other access control tools.<br>• Ensure smooth deployments and configurations of systems and applications.<br>• Collaborate with cross-functional teams to address complex technical challenges.<br>• Monitor and analyze performance indicators to improve service delivery.<br>• Maintain detailed documentation of issues, resolutions, and system changes.<br>• Assist in the configuration and management of Citrix and Cisco technologies.<br>• Apply analytical thinking to prioritize and resolve competing technical issues.<br>• Stay updated on emerging technologies to continuously enhance support capabilities.Help Desk Team Lead<p>We are offering an exciting opportunity for a Help Desk Supervisor to join our team based in Pittsburgh, Pennsylvania. As part of the team, you will be overseeing the day-to-day operations of our help desk, ensuring high-quality customer service, managing the help desk team and providing hands-on IT Support. </p><p> This is direct-permanent opportunity. This role requires the incumbent to be on-site in the Pittsburgh office 3 days per work. experience in candidates must be local to the Pittsburgh area. W-2 candidates only. No C2C. </p><p> </p><p>Responsibilities: </p><p>• Oversee the daily workflow within the help desk, including phone and email support, conference support, new user creation, user terminations, and PC delivery. </p><p>• Participate in the selection and training process for new help desk staff members. </p><p>• Implement and manage help desk processes, ensuring adherence to response times. </p><p>• Monitor and evaluate the quality of help desk responses. </p><p>• Establish and maintain customer service standards across the help desk team. </p><p>• Serve as the first level of system issue triage and act as an escalation point when necessary. </p><p>• Manage and approve team members' timecards and time off. </p><p>• Foster an inclusive work environment and enforce firm policies and procedures. </p><p>• Utilize various technologies such as Cisco, Citrix, Cloud, Dell, ITSM, Active Directory, and Office 365 in daily operations. </p><p>• Perform other related duties as assigned.</p>