We are looking for a dedicated Customer Success Manager to oversee and nurture a portfolio of client accounts in New York, New York. This role involves building deep client relationships, driving business value, and ensuring the successful utilization of our platform. The ideal candidate will have a strong background in customer success and account management, with a focus on delivering impactful results.<br><br>Responsibilities:<br>• Manage and grow a portfolio of 8–20 client accounts, ensuring long-term success and satisfaction.<br>• Develop tailored strategies leveraging AI-driven insights to deliver measurable business value and identify opportunities for account expansion.<br>• Establish strong partnerships with clients by understanding their business challenges and consistently providing solutions that address their priorities.<br>• Serve as a trusted advisor and subject matter expert during executive-level discussions with clients and internal stakeholders.<br>• Monitor industry trends and market activities to anticipate risks and create effective mitigation plans.<br>• Collaborate closely with Technical Account Managers to align client projects with overarching business objectives.<br>• Work cross-functionally with teams such as Sales Engineering, Product, and Engineering to prioritize and address client needs.<br>• Organize and lead Executive Business Reviews to assess progress and reinforce client relationships.<br>• Facilitate contract renewals and upsell opportunities in partnership with the Finance team.<br>• Travel, as required, to attend conferences, client meetings, and company events.
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
<p>A busy firm in the West Caldwell area is seeking a Collections Specialist to join their growing company. This Collections Specialist will manage accounts receivable processes by working closely with attorneys, clients, and finance staff to ensure timely payments and resolve outstanding debts. The ideal Collections Specialist will have prior experience out of the legal industry, professional services, or something close and have experience with a relevant system such as 3E, Aderant, etc. This Collections Specialist position requires strong communication, high attention to detail, and the ability to multitask. Other responsibilities of this Collections Specialist will include but not be limited to: </p><p><br></p><p>Collections Specialist Responsibilities:</p><ul><li>Collaborate with administrative leadership to address tasks and assignments effectively.</li><li>Assist clients with billing inquiries and provide clear explanations.</li><li>Support assigned partners with collections activities and strategies.</li><li>Follow up on overdue accounts to ensure timely resolution.</li><li>Prepare detailed reports for clients and partners related to accounts receivable.</li><li>Generate and distribute monthly reminder statements to clients.</li><li>Maintain organized and accurate accounts receivable records and files.</li><li>Coordinate with accounting staff to manage cash applications, resolve duplicate payments, and utilize funds held in trust.</li><li>Record all communications and updates in the document management system.</li></ul><p><br></p><p>This Collections Specialist role is paying between $75,000 and $95,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>Our client is seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join their team in <strong>Manville, New Jersey.</strong> In this long-term contract position, you will play a key role in managing financial operations, ensuring accurate billing, and maintaining inventory controls. This is an excellent opportunity for a motivated individual to contribute to the efficiency and success of the accounting department.</p><p><br></p><p><strong>Accounts Receivable Responsibilities:</strong></p><p>• Process and record accounts receivable transactions accurately using accounting software systems.</p><p>• Prepare and submit electronic and manual billing for services, ensuring timely and precise documentation.</p><p>• Assist with cash and check handling, including recording daily deposits and maintaining secure storage of funds.</p><p>• Respond to financial inquiries from staff, providing clear and timely information while resolving pending issues.</p><p>• Collaborate with team members to support departmental goals and workloads, offering training and guidance to new employees.</p><p>• Manage inventory processes by categorizing supplies and food items, maintaining stock levels, and conducting periodic audits.</p><p>• Research cost-effective purchasing options to optimize organizational savings and oversee payment coordination.</p><p>• Establish and enforce inventory control measures, ensuring security and compliance with agency policies.</p><p>• Act as a resource and leader within the finance department, stepping in as needed during the absence of senior staff.</p><p>• Generate and analyze financial reports to support decision-making and improve operational efficiency.</p>
<p>Our client, a leading chemical distribution company, is seeking a skilled Finance Manager with a focus on financial modeling, budgeting, and pricing analysis. This role is ideal for a finance professional who thrives on independent, analytical work and wants to make a direct impact on business performance—without the responsibility of managing a team.</p><p><strong>Key Responsibilities:</strong></p><p>· Develop and maintain advanced financial models to support business decision-making and strategic planning.</p><p>· Lead annual budgeting processes, forecasting, and variance analysis, collaborating cross-functionally to gather inputs and ensure accuracy.</p><p>· Analyze pricing strategies, margins, and market trends to optimize profitability and support commercial teams with recommendations.</p><p>· Prepare and present timely financial reports and analysis to senior management.</p><p>· Work closely with business and operations partners to evaluate new business opportunities and support process improvements.</p><p><strong>Qualifications:</strong></p><p>· Bachelor’s degree in Finance, Accounting, Business, or related field; MBA or advanced degree preferred.</p><p>· 5+ years of progressive finance experience, ideally within distribution, supply chain, or manufacturing industries.</p><p>· Demonstrated expertise in financial modeling, budgeting, and pricing analytics.</p><p>· Proficient in Excel, financial planning systems, and BI/reporting tools.</p><p>· Strong communication and presentation skills; able to relay complex financial information to non-finance stakeholders.</p><p>· High attention to detail and ability to manage multiple priorities.</p><p><strong>Why Join?</strong></p><p>· Direct influence on strategic decision-making and commercial success.</p><p>· Collaborative work environment with a focus on professional growth.</p><p>· Competitive compensation in the $110-150K plus bonus range and comprehensive benefits.</p><p>· No direct reports - perfect for analytical finance professionals driven by results and impact.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule.<br><br>Responsibilities:<br>• Coordinate repair schedules for mechanics, ensuring timely service completion.<br>• Communicate effectively with external vendors to discuss repair requirements and updates.<br>• Arrange towing services as needed, ensuring seamless logistics.<br>• Generate and issue purchase orders (POs) for vendors to facilitate repair processes.<br>• Close mechanic repair orders accurately to maintain organized records.<br>• Handle inbound and outbound calls to address customer inquiries and provide solutions.<br>• Maintain clear documentation of repair schedules and vendor communications.<br>• Support the team with order entry tasks and ensure high levels of accuracy.<br>• Collaborate with colleagues to resolve any scheduling conflicts or service delays.<br>• Uphold excellent customer service standards throughout all interactions.
<p>We are looking for a dedicated Collections Specialist to join our team in Parsippany, New Jersey. This long-term contract role offers a blend of on-site and remote work, providing flexibility while maintaining productivity. The ideal candidate will bring expertise in collections and billing processes, ensuring outstanding invoices are managed efficiently and payments are accurately recorded.</p><p><br></p><p>Responsibilities:</p><p>• Make collection calls to follow up on overdue invoices and secure payment commitments.</p><p>• Accurately record cash receipts to maintain up-to-date financial documentation.</p><p>• Prepare and distribute invoices in a timely and detail-oriented manner.</p><p>• Monitor overdue payments and determine expected payment dates to ensure timely collections.</p><p>• Utilize systems such as Coupa and Ariba to streamline invoicing and payment tracking.</p><p>• Collaborate with internal teams to resolve discrepancies and address customer concerns.</p><p>• Maintain detailed records of all collection activities for future reference.</p><p>• Provide regular updates on collections status and outstanding accounts to management.</p><p>• Ensure compliance with company policies and procedures throughout the collections process.</p>
We are looking for an experienced Accounting Manager to join our team in New York, New York. In this hybrid role, you will oversee critical financial operations, including invoicing, accounts receivable, and compliance with industry standards. This position offers a long-term contract opportunity, providing a chance to contribute to organizational success while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Prepare and process accurate customer invoices, including labor and expense items, while adhering to established billing schedules.<br>• Utilize financial software systems, such as PeopleSoft, to independently generate invoices with minimal errors, ensuring compliance with contract terms.<br>• Reconcile expenses, validate system-generated invoices, and review supporting documentation for accuracy.<br>• Monitor aging accounts receivable and proactively follow up with customers to ensure timely payment and prevent disruptions to cash flow.<br>• Conduct monthly reconciliations of key financial accounts, including unbilled and deferred revenue, for precise reporting.<br>• Apply accounting expertise to accurately record transactions related to revenue recognition and receivable amounts.<br>• Respond to audit requests and support ad-hoc reporting requirements as needed.<br>• Collaborate with internal departments to improve accounting policies, procedures, and documentation.<br>• Ensure compliance with customer-specific requirements and government standards, including submissions through designated platforms.<br>• Assist with additional duties as assigned to support the overall accounting function.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Pine Brook, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.<br><br>Responsibilities:<br>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.<br>• Handle product returns, warranty claims, and other customer-related issues with professionalism.<br>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.<br>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.<br>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.
<p>Are you passionate about delivering outstanding customer experiences and looking for your next challenge? Robert Half is seeking an enthusiastic Customer Service Representative to join a reputable and local team. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries through multiple channels (phone, email, chat) with professionalism and empathy</li><li>Assist customers in resolving issues, answering questions, and delivering product or service information accurately</li><li>Maintain detailed and accurate customer records in our systems</li><li>Work collaboratively with other departments to resolve complex issues and ensure customer satisfaction</li><li>Use technology solutions to manage workflows and improve response times</li><li>Support company initiatives that focus on continuous improvement, efficiency, and customer experience</li></ul><p><br></p>
We are offering an exciting opportunity for a Tax Manager in the public sector. This role is based in Fairfield, New Jersey and will focus on overseeing tax operations in a boutique CPA firm. This role will involve managing the tax department, handling various tax returns, and interacting with clients directly. <br><br>Responsibilities:<br>• Oversee and increase the Tax Department headcount in response to the expanding client base.<br>• Become a valued member and contributor to the management team. <br>• Handle tax knowledge related to individual, partnership, and corporate returns.<br>• Manage and delegate work to staff efficiently and effectively.<br>• Directly interact with clients and respond to their inquiries.<br>• Utilize various accounting software systems for tax operations.<br>• Perform auditing and compliance duties as per industry standards.<br>• Handle entity formation and income tax accounting tasks.<br>• Utilize knowledge of CCH ProSystem Fx and CCH Sales Tax for tax operations.<br>• Oversee and manage various accounting functions within the firm.
<p>We are looking for a detail-oriented and meticulous Office Manager/Administrative Assistant to join our client's team in the Horsham Area, Pennsylvania. In this on-site role, you will be the first point of contact for guests, clients, and staff while ensuring smooth administrative operations within the office. The ideal candidate will bring excellent organizational skills, a proactive attitude, and the ability to multitask in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, clients, and staff with a courteous and friendly demeanor.</p><p>• Manage incoming phone calls, direct inquiries, and oversee company correspondence effectively.</p><p>• Coordinate appointments, meeting schedules, and assist with calendar management.</p><p>• Ensure common office areas are organized, clean, and well-stocked.</p><p>• Provide administrative support across departments, including data entry, document preparation, and filing.</p><p>• Oversee procurement of office supplies and coordinate vendor services as needed.</p><p>• Facilitate internal communications by distributing memos, updates, and announcements.</p><p>• Handle sensitive and confidential information with the utmost discretion.</p><p>• Identify and implement improvements to office workflows and processes.</p><p>• Utilize Microsoft Office Suite and other platforms to support office management tasks.</p>
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. In this role, you will play a key part in ensuring customer satisfaction by providing efficient and attentive support. This is a long-term contract position offering an excellent opportunity to make a meaningful impact in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and courteously to inbound calls, addressing customer inquiries and concerns.<br>• Process customer orders accurately and efficiently, ensuring all details are properly recorded.<br>• Maintain a high standard while handling both inbound and outbound calls.<br>• Assist customers with product information, troubleshooting, and resolving issues.<br>• Document interactions and updates in the system to ensure accurate record-keeping.<br>• Collaborate with team members to improve customer service processes and efficiency.<br>• Follow company policies and procedures while delivering exceptional service.<br>• Handle multiple tasks simultaneously, prioritizing customer needs effectively.<br>• Provide feedback to management regarding customer trends and potential improvements.<br>• Stay updated on company products, services, and policies to provide accurate information.
<p>We are looking for an experienced Customer Service Representative to join a team on a contract basis in Blue Bell, Pennsylvania. In this role, you will provide exceptional service to customers in the vehicle aftermarket sector, handling inquiries, processing orders, and resolving issues effectively. This position is ideal for someone who thrives in a dynamic team environment and has a passion for delivering outstanding customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone and E-Mail, ensuring a detail-oriented and supportive approach.</p><p>• Process customer orders accurately using proprietary order management systems.</p><p>• Manage product returns and warranty claims in compliance with company policies.</p><p>• Address and resolve customer concerns, providing clear solutions and maintaining satisfaction.</p><p>• Collaborate with team members to ensure seamless communication and service delivery.</p><p>• Maintain detailed records of customer interactions, orders, and transactions for reporting purposes.</p><p>• Utilize call center software to track tickets and monitor customer service metrics.</p><p>• Stay informed about aftermarket vehicle parts and services to assist customers effectively.</p><p>• Participate in team meetings and contribute to process improvements.</p><p>• Adhere to all company policies and procedures, ensuring compliance with relevant regulations.</p>
<p>A busy company in the Randolph area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to:</p><p><br></p><p>Customer Service Representative Responsibilities:</p><p>• Respond promptly to customer inquiries regarding products, services, and delivery schedules.</p><p>• Process orders, invoices, and payments accurately while maintaining detailed records.</p><p>• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.</p><p>• Update and manage customer account information to ensure accuracy and completeness.</p><p>• Provide administrative assistance to the sales department to support their operations.</p><p>• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.</p><p>• Handle inbound and outbound calls to address customer concerns and provide solutions.</p><p>• Monitor customer feedback and contribute to service improvement initiatives.</p><p>• Ensure compliance with company policies while addressing client needs effectively.</p><p><br></p><p>This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today! </p>
We are looking for an experienced Customer Service Representative to join our team in Fairfield, New Jersey. This Contract to permanent position requires a dedicated and detail-oriented individual who excels in assisting customers, resolving inquiries, and handling transactions with precision and care. As a vital member of the team, you will play a key role in ensuring customer satisfaction while maintaining accurate records and managing operational tasks.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing detailed information about products, services, and policies.<br>• Process purchases, exchanges, and returns efficiently while ensuring a seamless customer experience.<br>• Resolve customer issues by identifying solutions and maintaining a detail-oriented and empathetic approach.<br>• Accurately handle sales transactions, including database updates and payment processing.<br>• Maintain organized and detailed records to support business operations and customer needs.<br>• Answer inbound calls and address customer concerns with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer inquiries or resolve pending issues.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Ensure compliance with company guidelines and procedures in all interactions.<br>• Stay up-to-date with product knowledge to provide accurate and helpful information to customers.
<p>40,000 - 50,000</p><p><br></p><p>Benefits include hybrid (1-2 days in office) medical, dental, vision, paid time off, 401k with employer match and paid holidays.</p><p><br></p><p>Our client is looking for a dedicated Relocation Customer Coordinator to join our team in the Somerset, New Jersey area. In this role, you will act as the key contact for clients, ensuring smooth coordination and exceptional customer service throughout the relocation process. You will collaborate with service partners, manage documentation, and oversee logistics to deliver top-tier mobility solutions.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary liaison for clients, guiding them through relocation processes to ensure satisfaction and seamless transitions.</p><p>• Coordinate domestic and international mobility services, conducting needs assessments and resolving any issues that arise.</p><p>• Partner with approved service providers to manage logistics efficiently, prioritizing quality and customer satisfaction.</p><p>• Maintain accurate records in client and employee databases, ensuring compliance with documentation standards.</p><p>• Update systems promptly with service progress details from clients, internal teams, and external partners.</p><p>• Adhere to data privacy standards, ensuring secure handling of all sensitive information.</p><p>• Build and sustain positive relationships with clients, service partners, and internal teams to ensure high-quality service delivery.</p><p>• Assist with administrative tasks and contribute to overall operational efficiency.</p><p>• Comply with established quality policies and procedures, supporting audits and ensuring adherence to standards.</p><p>• Identify opportunities for upselling and cross-selling to enhance client benefits while optimizing company profitability.</p><p><br></p><p><br></p>
<p><strong>HR/Payroll Specialist – Garden City, Long Island, NY</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a <strong>self-motivated, standalone HR/Payroll Specialist</strong> for our client in the Garden City, Long Island, NY, area. Are you a talented HR/Payroll professional looking to join a tight-knit team and make a big impact in a small office environment? If you're ready to take the reins of full-cycle, multistate payroll and human resources management for a staff of 120+ employees, we want to hear from you!</p><p><br></p><p><strong>As the HR/Payroll Specialist, </strong>you will manage:</p><ul><li><strong>End-to-End Payroll Administration</strong>: Process full-cycle, multistate payroll for 120+ employees with a keen eye for accuracy and compliance.</li><li><strong>Human Resources Support</strong>: Manage employee onboarding, benefits administration, compliance tracking, and other HR functions to ensure a seamless experience for team members.</li><li><strong>Policy Oversight</strong>: Maintain and update HR policies as needed, ensuring adherence to federal, state, and local regulations.</li><li><strong>Small Office, Big Impact</strong>: Collaborate closely with other departments to foster a positive work environment in a dynamic small office setting.</li></ul><p>Seeking an <strong>HR/Payroll Specialist </strong>with ADP WFN experience in a multistate environment.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li><strong>Small Office, Big Impact</strong>: You'll be an integral part of a close-knit team where your work directly contributes to the company’s success.</li><li><strong>Autonomy</strong>: Take ownership of your role, manage your responsibilities independently, and drive meaningful results.</li><li><strong>Location</strong>: Enjoy working in the vibrant Garden City area, conveniently located in Long Island, NY!</li></ul><p><strong>Contact Anna Parson at Robert Half or apply now! </strong></p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p><p><br></p><p> Working conditions </p><p> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...</p>
<p>We are looking for a detail-oriented Service Coordinator to manage scheduling, communication, and operational tasks for our service team in Union County, New Jersey. This role involves coordinating with customers, dispatching technicians, and ensuring all service activities are executed efficiently. The ideal candidate thrives in a fast-paced environment, has excellent organizational skills, and is committed to delivering exceptional customer service.</p><p><br></p><p>Salary is 60,000 - 80,000.</p><p><br></p><p>Benefits include:</p><ul><li>M/D/V after 90 days</li><li>401k</li><li>PTO </li></ul><p>Responsibilities:</p><p>• Schedule and assign service jobs to technicians, considering skill sets, workloads, and availability.</p><p>• Communicate with customers to confirm appointments, access requirements, and project timelines.</p><p>• Adjust schedules to accommodate emergency requests, delays, or changes in scope.</p><p>• Maintain the service calendar and ensure daily technician schedules are up to date.</p><p>• Provide clear job instructions and expectations to both customers and technicians.</p><p>• Follow up on completed service jobs to ensure customer satisfaction and proper documentation.</p><p>• Process warranty claims and submit required documentation to manufacturers.</p><p>• Monitor technician safety compliance and assist with coordinating training and certifications.</p><p>• Maintain accurate service records, technician timesheets, and job-related documentation.</p><p>• Support inventory coordination by ensuring required parts are available for upcoming service jobs.</p>
<p>Are you passionate about creating an organized and efficient work environment? Robert Half is seeking a detail-oriented Office Clerk to join a local and growing administrative team. This role offers a dynamic workspace within a collaborative team that values accuracy and a positive attitude.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform a variety of clerical and administrative tasks, including handling incoming and outgoing correspondence</li><li>Maintain records, files, and databases, both digital and paper</li><li>Assist with data entry, document preparation, and scanning</li><li>Support scheduling meetings and appointments</li><li>Answer and direct phone inquiries in a professional manner</li><li>Provide exceptional customer service to internal and external stakeholders</li><li>Operate office equipment (copiers, fax machines, etc.) and order supplies as needed</li></ul><p><br></p>
<p>This role is the first point of contact for visitors and callers, ensuring a welcoming and efficient front desk experience. The ideal candidate will have excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors and maintain a welcoming reception area.</li><li>Answer and direct calls using a multi-line phone system, ensuring accurate and timely communication.</li><li>Manage incoming and outgoing mail, including sorting and distributing correspondence.</li><li>Handle confidential documents and information with discretion.</li><li>Coordinate deliveries and ensure timely distribution to appropriate personnel.</li><li>Communicate effectively with managers and clients regarding job priorities and deadlines.</li><li>Assist with additional administrative projects and tasks as assigned.</li><li>Operate switchboard systems to transfer calls and provide information to callers.</li><li>Maintain accurate records of office supplies and assist with inventory management.</li><li>Support daily office functions to ensure smooth operations</li></ul>
