<p>Based on general knowledge. The Quality Assurance Analyst is responsible for evaluating processes, systems, and deliverables to ensure quality standards are consistently met. This role works closely with cross-functional teams to identify issues, recommend improvements, and support the development and execution of quality assurance procedures. The ideal candidate is detail-oriented, analytical, and committed to continuous improvement.</p><p><strong>Key Responsibilities:</strong></p><p>Based on general knowledge.</p><ul><li>Develop, review, and execute quality assurance processes, test plans, and test cases</li><li>Identify defects, inconsistencies, and process gaps and document findings clearly</li><li>Collaborate with business, operations, and technical teams to resolve quality-related issues</li><li>Monitor performance and compliance with established quality standards</li><li>Track, analyze, and report quality metrics and testing results</li><li>Support root cause analysis and recommend corrective actions</li><li>Assist in process improvement initiatives to enhance efficiency and accuracy</li><li>Ensure documentation is complete, accurate, and up to date</li><li>Participate in audits, reviews, and validation activities as needed</li></ul><p><br></p>
<p>About the Role</p><p>We're seeking Software QA Associates to support a major streaming media platform ahead of a new app launch. This role ensures subscribers have a seamless experience across web, mobile, and Smart TV platforms. You'll test software updates before and after release, including test setup/tear-down, preparing testing hardware, identifying new test cases and processes, and updating documentation.</p><p><br></p><p>Key Responsibilities</p><p>- Develop and execute test procedures and test cases for new and existing products</p><p>- Perform manual regression testing to confirm features/changes work as intended</p><p>- Prepare testing hardware (Smart TVs) with the latest release builds</p><p>- Assist the QA Lead on projects as requested</p><p>- Collaborate with stakeholders to ensure requirements are met</p><p>- Review product requirements and specs for system-level testing</p><p>- Report status, concerns, and risks to the QA Lead</p><p>- Provide daily (Scrum) and weekly (team huddle) status updates</p><p>- Participate in Agile/Scrum ceremonies</p><p><br></p><p><br></p>
We are looking for a detail-oriented Quality Assurance Tester to support software quality efforts for a Contract position based in Scottsdale, Arizona. This role focuses on validating web-based applications through a blend of hands-on manual testing and automated browser testing, helping teams deliver stable and reliable releases. The ideal candidate is comfortable working across issue tracking and support platforms, communicating findings clearly, and contributing to a consistent testing process.<br><br>Responsibilities:<br>• Design and carry out manual test scenarios to verify application functionality, usability, and overall performance.<br>• Build, maintain, and execute Selenium-based browser automation to improve test coverage for web applications.<br>• Record defects with clear reproduction steps, expected outcomes, and business impact using tools such as JIRA and Azure DevOps.<br>• Work closely with developers, analysts, and project stakeholders to clarify requirements and resolve quality issues efficiently.<br>• Validate bug fixes and perform regression testing to confirm that updates do not introduce new problems.<br>• Review support tickets and reported issues in Zendesk to identify recurring problems and help prioritize testing efforts.<br>• Contribute to test documentation, including test cases, test results, and quality status updates for ongoing initiatives.