Patient Registration<p>Are you someone who thrives in a fast-paced healthcare environment and loves interacting directly with patients and their families? Robert Half is excited to partner with a fantastic organization in the Phoenix 85013 area to bring on a <strong>Patient Registration Specialist</strong>! This contract-to-hire role offers a unique opportunity to be a key part of a compassionate and dedicated team where you’ll make a tangible impact every single day.</p><p><br></p><p><strong> Available shifts (12-hour shift, 3x a week - looking for availability 7 days a week)</strong></p><p><strong> 1) 7am-7:30pm</strong></p><p><strong> 2) nightshift 7pm-7:30am</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Communicate directly with patients and/or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility/benefits.</li><li>Utilize computer systems to enter access or verify patient data in real-time ensuring accuracy and completeness of information.</li><li>Gather necessary clinical information and process referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements.</li><li>Verify insurance coverage, benefits, and create price estimates, reverifications as needed.</li><li>Collect patient co-pays as appropriate and conduct conversations with patients on their out-of-pocket financial obligations.</li><li>Identify outstanding balances from patient's previous visits and attempt to collect any amount due.</li><li>Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge.</li><li>Respond to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner.</li><li>Generate, review, and analyze patient data reports and follow up on issues and inconsistencies as necessary.</li></ul><p><br></p>Patient Access Coordinator<p>Are you passionate about creating exceptional patient experiences and ensuring smooth access to healthcare services? We are actively seeking a dedicated <strong>Patient Access Specialist</strong> to become an integral part of our team! If you have at least <strong>one year of experience in a similar role within a healthcare setting</strong>, this is your opportunity to bring your skills and compassion to a role where you’ll truly make a difference.</p><p><br></p><p>Key Responsibilities:</p><ol><li>Registering patients by collecting and verifying their demographic and insurance information.</li><li>Scheduling appointments and coordinating follow-ups according to physician and patient availability.</li><li>Assisting patients in understanding their insurance coverage, co-pays, and out-of-pocket expenses.</li><li>Solving patient inquiries regarding their appointments, billings, and other services.</li><li>Ensuring all patient information is kept confidential and secure as per HIPAA regulations.</li><li>Collaborating with various departments to streamline patient processing and enhance patient experience.</li><li>Maintaining and updating patient records in the hospital's information system.</li><li>Working in compliance with hospital protocols and guidelines while managing patient access operations.</li></ol><p><br></p>Associate Patient Care CoordinatorWe are offering a contract for a permanent position as an Assc Patient Care Coord in the healthcare industry, specifically located in Phoenix, Arizona. This role involves a variety of tasks including patient registration, insurance verification, and maintaining patient records. <br><br>Responsibilities:<br>• Ensure complete, accurate, and timely entry of demographic information into the ADT system at the time of registration.<br>• Collect co-pay from patients in the emergency room and handle other payment processing tasks.<br>• Maintain up-to-date knowledge of specific registration requirements for different areas such as Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.<br>• Review assigned patient accounts to ensure accuracy and completeness of required documentation.<br>• Accurately input demographic and insurance information of patients.<br>• Verify insurance coverage for patients and communicate any dues to them.<br>• Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements as applicable.<br>• Identify and obtain patient/guarantor signatures on all required forms.<br>• Ensure all required documents are scanned into the appropriate systems.<br>• Provide patients with appropriate printed material handouts such as Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.