We are looking for a Patient Care Coordinator to support daily front-office and patient service operations in New Jersey. This is a contract position offering either a 32-hour Monday through Thursday schedule or a 40-hour Monday through Friday schedule, based on business needs. The person in this role will help create a smooth patient experience by coordinating appointments, handling records, and assisting with check-in activities in a detail-focused, business-casual environment.<br><br>Responsibilities:<br>• Coordinate patient appointment calendars and manage scheduling updates to keep daily operations organized and efficient.<br>• Welcome and assist patients during arrival, ensuring check-in procedures are completed accurately and courteously.<br>• Maintain and update patient medical records while following office procedures for accuracy and confidentiality.<br>• Communicate with patients regarding appointments, general visit information, and routine scheduling changes.<br>• Support front-desk workflow by answering questions and helping patients navigate the care process.<br>• Review required pre-employment or onboarding items as needed to help ensure readiness before the start date.<br>• Contribute to office continuity by assisting with coverage needs during a contract staffing gap, with potential for longer-term placement depending on business circumstances.
<p>We are looking for a <strong>Patient Service Representative </strong>to join a healthcare office in Warminster, PA and create a smooth, welcoming experience for every patient. This contract opportunity with permanent potential is ideal for someone who enjoys balancing front-desk coordination, appointment management, and responsive patient support in a busy setting. The person in this role will help keep daily operations organized while partnering with staff to ensure efficient service and accurate administrative processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate appointment bookings, confirmations, and schedule changes while maintaining precise calendar information within the practice system.</p><p>• Welcome patients upon arrival, complete intake and checkout activities, and verify that required information and documentation are properly recorded.</p><p>• Respond to incoming phone calls professionally, assist with patient questions, and direct inquiries to the appropriate team members when needed.</p><p>• Maintain accurate patient files and update records in accordance with office procedures and confidentiality standards.</p><p>• Support day-to-day administrative tasks such as scanning, copying, filing, handling mail, and keeping the reception space orderly and inviting.</p><p>• Work closely with clinical and office personnel to promote efficient workflow and a positive patient visit from arrival through departure.</p><p>• Address service concerns promptly, follow up on outstanding items, and help resolve routine issues with a patient-focused approach.</p>
<p>We are looking for a Patient Service Rep to support front-end patient services for a busy primary care practice in Plumsteadville, PA. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing scheduling and insurance-related tasks, and maintaining accurate records in a fast-paced healthcare setting. The position also offers the potential to transition into a staff role, so we are seeking candidates who are interested in long-term growth with the organization.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients professionally, provide service at check-in and check-out, and create a positive experience throughout each visit.</p><p>• Coordinate appointment scheduling, rescheduling, and referral-related visits while balancing provider availability and office workflows.</p><p>• Verify patient demographics, update electronic medical records, and maintain accurate documentation within Epic or similar EMR systems.</p><p>• Review insurance information, confirm eligibility, and assist with obtaining referrals, prior authorizations, and other required approvals.</p><p>• Collect copays and support routine financial tasks, including payment posting support and other administrative duties as needed.</p><p>• Address patient questions, troubleshoot service concerns, and escalate more complex issues according to office protocols.</p><p>• Protect confidential health information and carry out all daily activities in accordance with HIPAA and compliance standards.</p><p>• Participate in training activities and adapt to evolving procedures, workflows, or system-related updates within the practice.</p>
<p>benefits:</p><ul><li>paid time off</li><li>paid holiday</li><li>medical insurance</li><li>dental</li><li>vision</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Submit medical claims to insurance companies in a timely manner</li><li>Review and verify patient information, coverage, and billing details</li><li>Follow up on unpaid or denied claims and resolve discrepancies</li><li>Post payments, adjustments, and patient payments accurately</li></ul><p><br></p>